Broadlane Reviews

Pros

It used to be good. The benefits are great. Work and family life balance can be maintained fairly. Depends on your group or team members your work might not be as bad as the other group.

Cons

Lot of miscommunication between Upper management and mid level employees, lot of distrust between groups. Very low morale. A lot of changes are ridiculous and completely mismanaged.

Advice to Senior Management

Don't treat employees as only resources, think things through before taking any action. Do the due diligence, and research, be prepared to provide alternatives.

Pros

Company has a niche in market place, should do well

Cons

Company does not value employee, moral is generally low. Not enough focus on internal technology.

Advice to Senior Management

Many employees do not trust or have faith in your leadership.

Pros

Great co-workers in the office. Fun restaurants close by. The leader is too incompetent to know that we sometimes take long lunches. Can get away with not working too hard.

Cons

With the exception of one individual, upper management is unsupportive, incompetent and deaf to the complaints of employees. HR only supports management, even when investigations fully confirm the complaints of the staff. The staff is disrespected, ignored and labled 'lacking team support', 'troublemaking' etc. if they do not blindly follow bad decision making. The management continues to get excellent performance appraisals even with bad employee & client reviews. No opportunity for advancement.

Advice to Senior Management

I hope the MedAssets management can see through the fog of coverups and deceit to fully appreciate the level of staff discontent and poor management.

Pros

coworkers are honest hardworking people

Cons

pay is low by industry standards, little room to advance

Advice to Senior Management

better communication from management, focus on retaining employees, remove favoritism

Pros

Work with motivated, talented people with vast experience. Decent benefits. Potential for great impact on health care if management took advantage of talent.

Cons

Motivated, talented people underused. Expectation for life to revolve around job. Brings employees down to management level instead of elevating the company. Nice packaging with no substance.

Advice to Senior Management

You hire very talented employees; take advantage of their knowledge and experience; stop rewarding bad management just because the results are good; eventually all the talent will leave and bad management will be all that is left.

Pros

OK benefits (standard health, vision and 401k), some great associates from Broadlane's early days, but they are leaving quickly, a stable business model.

Cons

The culture has changed from open and innovative, to command and control with little room for feedback. Since the culture has shifted, many employees are in protective mode and are just trying to keep their jobs. Treatment of associates or middle management is not even with senior management. The "spin" Broadlane puts on its internal messages are just outright lies. In my opinion, Broadlane is trying to transform this service company into a factory mentality of everyone is replaceable, follow the six sigma process, and don't take any chances.

Advice to Senior Management

Advice is not something that the new CEO will take, but if he did, I would tell him to transform the culture into an open innovative environment where employees can take chances and be rewarded appropriately. Also, diversify your business model so you are not at risk from a congressional change to the treatment of GPO's.

Pros

Nice offices, super smart and motivated co-workers, competitive salaries and benefits.

Cons

Always in an uproar. Corporate amnesia when it comes to fixing chronic problems. Same things plague operational efficiency year after year after year. And then some new executive comes up with a plan to fix it as if it is a brand new issue. Amazing.

Advice to Senior Management

I think leadership only hears its own voice, so my advice would fall on deaf ears. This company succeeds in spite of itself because the employees are so driven they refuse to fail.

Pros

Flexible work hours
Goal of controlling healthcare cost is a positive goal

Cons

Management's primary motivational technique is fear-for-your-job reinforced with layoffs or unannounced firings... it is actually hard to figure out who is at the company at times as their is no HR communication of employee's comings and goings.
Excessive employee monitoring without HR controls (keyloggers, etc)
A lot of marketing done to hide shortcomings in product development (proverbial lipstick on the pig)
Under market salaries
Disregarding negative employee feedback
High employee turnover.

Advice to Senior Management

I for one welcome our new Med Assets overlords. May you bring a new (positive) era to our people. Please.

Pros

Opportunity to work with smart people and help clients. Many places nearby to go to lunch if someone hasn't scheduled a meeting during lunch but someone probably did while I was writing this...

Cons

Senior Management behaves like they are in a college fraternity and employees are pledges. Promotions based on favoritism, most jobs filled before (if) posted. Company incapable of completing any initiative successfully, starts new initiatives before finishing the others - perhaps deliberate ploy to distract from failures. Employee morale is so low that department leads keep canceling team meetings so they don't have to hear about it or communicate corporate strategy, if it has any strategy beyond makings its investors wealthy. Zero work-life balance, no appreciation for overtime, extra effort, big wins and tuition reimbursement is a myth.

Advice to Senior Management

They wouldn't listen.

Pros

Some managers are good, and most co-workers are great to work with.

Cons

Senior Managers disappear from the company with little to no advance warning or comments from other senior managers.

Advice to Senior Management

They should review how employees are treated.