Broadridge Reviews

Pros

good pay, flexible time off.

Cons

Need better communication among business lines.

Pros

onsite opportunities
flexible working hours
nice people
its a very big company, revenue/employee ratio wise.

Cons

salary is less.
no facilities, due to less number of associates in India.

Advice to Senior Management

Increase salary after 1 year probably if the resource is good enough.
provide facilities such as food, transportation etc. as part of the Package.

Pros

Good location, decent pay, very clean working environment. Benefits are so-so but have been shrinking every year. There a still some good people but they are vanishing. Good cafeteria!

Cons

Management is terrible. They don't care about their associates, only themselves. They have reduced the frequency of raises, cut the bonus program dramatically (although they treat themselves pretty well as you can see if you look at insiders activity on Yahoo). They question every penny that is spent, they eliminated the company picnic, a great perk for the little guy. They treat themselves to exotic trips every year (Cabo), fancy dinners at steak houses, spend hundreds of dollars on bottles of wine but gripe when a worker puts in an expense report for a VALID expense. Senior Leaders Hi-Five each other as they plot against so-called business partners & GMs. Their primary system is so old everyone is afraid to touch it which is why it takes an act of congress to get a simple change implemented. They rely on "one-off" specials to solve system issues and circumvent the entire SDLC process they claim to follow. HR is useless! Senior management must know what is going on but for some reason they promote the man whose GPTW scores are 60% compared to 91% (company average).

Advice to Senior Management

Read the exit interviews and dig into why there is a mass exodus from systems. Question why an entire team went to HR & ethics committee team to complain about their management.. Take a guess, same bad apple! Do your job as officers of f the company and instill the values that were lived when you were part of ADP. Focus on your associates and let them help you grow your business. You seem to have forgotten what the Service Profit Chain is and have become very greedy!!

Pros

- Work location (However, not for long now)

Cons

- Management
- HR behaviour and policies
- Level of security; mistrusting the associates
- No respect as an individual

Advice to Senior Management

- Transparency in managements actions which effect all the associates.
- Realize the fact that sharing irresponsibility with other team members does not mean that you are losing your place.
- Establish mutual trust between management and associates.
- Any feedback given/question raised to management does not mean pointing out the mistakes. It just means that we are looking forward for a better work place. Do not take any comment personally; accept it professionally.
- Most importantly, accept the fact that managers are not always right.

Pros

Scope for good technical work and to learn the domain..
but then DO NOT EXPECT to be appreciated for the work you do. Coz the management here only cares for the so called 'extras/ideas' you present/show-off but not the actual work you do!

Cons

Used to be a good company when it was Wilco/ADP.. but its lost all those characteristics thanks to some top management who things every employee under them are all horses/donkeys.

Advice to Senior Management

Look back to the Wilco days.. you have killed the company/brand you used to stand for!

Pros

Some groups have very good experiences

Cons

Some groups over tax the team, are badly organized, have partial managers.

Advice to Senior Management

Review all teams to make sure they all follow the same process and standards set by upper management.

Pros

Hard to come up with any as of the past 2 years. Used to be a civil place prior to 2009. Not anymore, thanks to the current management.

Cons

The group operates like a nazi camp. Beware, you will be getting into one of the worst process nightmare groups ever.. there is no ryhme or reason why it is the way it is.

Pure dictatorship.

Advice to Senior Management

please quit and bring some qualified people in place.

Pros

- Great people
- Supportive teams. The people that end up working here will face the same challenges you do. As a result, they sort of band together sometimes, and have each other's backs.

Cons

- Poor management. Lack of ethics.
- As many others have stated, it is a bit "cliquey". If you are not in the "in-crowd", advancement is impossible. It does not matter how great your ideas are, what you accomplished, what you have done for the company, how committed you are, or how well you did your job. If you are not part of the group, try hard as you might to reach the sky, you will never even see it. Favoritism plays a large part in this.
- The pay and position title is low and does not represent what you actually do.
- Workload can be extreme for the pay.
- Workload is not distributed properly between employees (read above).
- It is possible and common to have responsibilities above your position/pay grade, but to be denied advancement/pay.
- Often, they will seek a new employee instead of promoting from within (with experienced employees).
- You may be required to train new employees that are hired at a position that is 2-3 levels above you. Ridiculous, because if you have the knowledge and ability, you should be put in that position.
- H/R is not particularly supportive of employees.
- Although the company is very diverse, the diversity ends once you hit any of the supervisory/management levels.
- Because of this, extraordinary talent is lost all of the time.
- Ineffective employees are often advanced, much to the detriment of the departments, and other employees.

Advice to Senior Management

- Demand more from management.
- Ensure that employees are being treated fairly with internal surveys that are read/analyzed by upper management.
- Work with non-supervisory employees and ask for their input, about their challenges, and what can be done to help.
- Listen to suggestions from these non-supervisory employees. They are the ones doing the same things day in and day out.
- Upgrade the computer systems used by employees.
- Keep up to date with and use technology to make your whole company more efficient.
- Create a culture of integrity. Remove managers that do not adhere to the culture of integrity.
- And mostly, hold employees accountable for their lack of effectiveness.

Pros

Good educational opportunities, decent benefits, interesting perks, flexibility in time off, nice facilities, convenient location in comparison to other options.

Cons

Low pay often leads to incompetent staff. Upward mobility is very slow. Very demanding environment given the salary. Work life balance awful.

Advice to Senior Management

Remember your employees are people and not just hours. Fringe benefits do not make up for low pay. Employee retention is better for business than attrition.

Pros

Great Employees that encourage teamwork and collaboration
Satisfactory benefits package
One of few large Long Island companies
Solid niche in the financial services industry

Cons

Salaries are below industry standards
Poor planning and resource management from decision makers
Still riding the wave that resulted from ADP spinoff
Lack of internal promotion
Out of touch upper management

Advice to Senior Management

Investigate your individual business units and open your eyes to the dissatisfaction at your company. Explore all the consequences of decisions you are making. Acquisitions do not equal company success. Your strongest asset is your workforce, practice what you preach and work to keep them.