Broadview Networks Reviews

Pros

It was close to home, co workers were decent, smaller company, decent benefits, office was pleasant and clean, great food in the cafeteria

Cons

Exec management with overly robust egos, seemed more concerned about how their peers percieved them and who had the most "stuff". Clearly they measured success primarily on their bonus amounts. "Success" means many things. Its not impossible to build something that makes shareholders happy along with enriching the world in some way. Just takes creativity, energy and the ability to put ego aside. Sorry to say they weren't anywhere to be found among the exec team I worked with.

Advice to Senior Management

I'm certain you are proud of your accomplishments. I'm certain your family is grateful for your hard work. I'm certain your fellow execs and the BOD are proud. No doubt you have great stories describing the journey. All good stuff for the self absorbed, but no role models here.

Pros

Telecommunications sales has its challenges everywhere. It is a difficult job.

Broadview rewards sales people who preform well with huge compensation.

Company is very forward looking.

Cons

Broadview did have some challenges with mergers in 2006/07 but those are done and they are concentrating on keeping cusotmers during the recession.

Advice to Senior Management

I enjoy working for Broadview.

Pros

For a college graduate to gain work experience and build your resume. Talented people that just need direction and support. Some great resources to learn from that are approachable if you are willing to learn.

Cons

Since it's merger with Bridgecom, this company has suffered. A Sale leader that is under qualified, leads through fear, not respected by employees, does not take care of his sales people, has no vision, creativity or social skills. This sales force has suffered immensly. His lack of leadership abilities has proven to show steep declines in revenue, and has moved the culture to one that was coehisive, productive and extremely positive, to one that is negative, not effective, unproductive and unmotivated. They do not listen or respect employees, and suggestions are better of left not mentioned. As a sales person, being paid correctly, on time, and with a clear understanding is non existant. Customer service has declined, and quality of network and products are horrible. This is not a client first, employee first organization. "what have you done for me lately" is prevalent. It is a shame that a once great place to work has become just a place to get a paycheck.Micro-management is prevalent and unsuccessful.Give the employees time to breath and alleviate the resntment.

Advice to Senior Management

Listen,respect, invest and use POSITIVE REINFORCEMENT with your employees. Lose the arrogance, as it is unsubstantiated with the lack of quality you provide for employees and your customers. Remove your EVP of Sales, there are more qualified people in the organization that were/have been proven(perfect example of someone that was "in the right time, at the right place". Re-introduce a positive culture. This is the biggest issue. Departments are on the attack at all times, there is no cohesiveness, and willingness to work with each other. Fix the quality of your customer service, network and product line. Get rid of the micro-managment already! Try empowering your employees.

Pros

The base salary, if negotiated properly, seems fair.

The commission structure is one of the best in the CLEC industry.

Cons

Management is incompetent and unprofessional. Actually "unprofessional " is an understatement. The lack of professionalism was evidenced from the Executive VP of Sales all the way down to the Sales Director position.

This company has all the symptoms of a company that is about to be bought up by a larger CLEC.

Their products are expensive and outdated legacy solutions.

New hires do not get paid any "ramp" and they are responsible for quota immediately. This would not be so bad if training did not take up 3/4 of their time.

Advice to Senior Management

Be more selective about the sales directors that are hired.

Be truthful regarding the information presented to new hires.