Broadview Networks

  www.broadviewnet.com
  www.broadviewnet.com
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Broadview Networks Reviews

Updated August 22, 2014
Updated August 22, 2014
68 Reviews
2.6
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Broadview Networks President and CEO Michael K. Robinson
Michael K. Robinson
41 Ratings

Review Highlights

Pros
  • All the people you work with directly are nice and are willing to help as much as they could (in 3 reviews)

  • The base salary, if negotiated properly, seems fair (in 4 reviews)


Cons
  • Upper management are a bunch of empty suits totally out of touch with reality (in 10 reviews)

  • Customer service has declined, and quality of network and products are horrible (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Broadview Networks full-time for more than a year

    Pros

    great salary+commission, motivated and friendly staff.

    Cons

    company was not providing customers full satisfaction or the service we signed them up for.

    Advice to ManagementAdvice

    Already went bank corrupt (out of business).

    Recommends
    Negative Outlook
    No opinion of CEO

    Broadview Networks Response

    Sep 22, 2014Broadview Networks

    It is always great to hear positive feedback, thank you for sharing your thoughts. We are constantly working to refine our processes to ensure the highest level of customer satisfaction. While we are ... More

  2.  

    Broadview is a HORRIBLE company to work for.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Executive  in  New York, NY
    Former Employee - Senior Account Executive in New York, NY

    I worked at Broadview Networks full-time for more than a year

    Pros

    Decent base salary and that about it.

    Cons

    Management musical chairs. Very low moral. Horrible culture.
    Anytime a company hires you and then says two weeks later "Oh, and by the way we had filed for bankruptcy two months before you started" is a blindsided deal.
    If a company has to change it's name several times over the course of a few short years in order to rebuild itself then there is something wrong with that company.

    Advice to ManagementAdvice

    Creative a real sense of positive culture and focus on a great product, message, and value then there may be hope for you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Broadview Networks Response

    Sep 22, 2014Broadview Networks

    Thank you for sharing your feedback. We are always looking for ways to enhance our organization’s leadership and culture and we value the insights that you have provided. We want to assure you that ... More

  3.  

    system engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Long Island City, NY
    Current Employee - Systems Engineer in Long Island City, NY

    I have been working at Broadview Networks full-time for more than a year

    Pros

    easy going environment, not much overtime.

    Cons

    Low pay, boring task, no career advance

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A good company to work for that is heading in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Broadview Networks

    Pros

    Great product set, great people.

    Cons

    Fighting to improve mindset from a telecom to cloud co. Need better brand recognition.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Managing Clients

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Broadview Networks

    Pros

    If you get a good amount of clients from a former employee, you will make money.

    Cons

    Very hard to sell products, when not trained on them.

  7.  

    Worse Company Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA

    I worked at Broadview Networks full-time for more than 5 years

    Pros

    Co-workers were great, flexible schedules, ability to work from home a few days a week, decent medical benefits

    Cons

    Lack of vision, advancement is non-existent after outsourcing of multiple departments to the Philippines, selective enforcement on several rules for the selected few, rampant nepotism. Same people won awards year after year, ( all while being held to lower standards, than the rest of the group). Had a group that was supposed to peers, however they were rewarded with titles and much higher starting salaries, based on who they knew. If a friend of yours is a manager here and brings you in, you're in good shape, If you are fresh out of college or applying blindly through a website, run as fast as possible.

    Advice to ManagementAdvice

    Information is very secretive and not easily obtained, which leads to an environment of distrust. When workers find out the truth, from other departments or by accident, we no longer trust or respect management. Adults can handle bad news.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Broadview Networks gave me a chance to expand my knowledge and experience in WAN networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Repair  in  King of Prussia, PA
    Former Employee - Data Repair in King of Prussia, PA

    I worked at Broadview Networks for more than a year

    Pros

    I was given the opportunity to learn about LAN/WAN/MPLS and firewalls with no previous experience and start my road to my Cisco certification

    Cons

    Working with other departments was always a challenge while working there, and the relationship with the vendors and service partners was strained.

    Advice to ManagementAdvice

    Put more emphasis and concentration on your employees, vendors, and service partners instead of concentrating only on the bottom line.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Broadview Networks full-time for more than 5 years

    Pros

    Room for growth if you work hard, organized outside activities and luncheons to help create a familia environment. Many good people within the organization. Benefits average, these days nothing in free... Casual work environment

    Cons

    Maybe too many acquisitions too soon, caused bankruptcy.. Need more training in all areas; not just sales. Why so few woman in Upper Management? Sent CS oversees, did it really benefit company, customers?

    Advice to ManagementAdvice

    Sales is not the only department, yet the only ones praised and awarded. Town Hall meetings good, but you need to show your face more often and talk with your employees. Mike Robinson good guy, but need to shake it up with Officers management. bc

    Recommends
    Approves of CEO
  10.  

    Look elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSM  in  King of Prussia, PA
    Former Employee - TSM in King of Prussia, PA

    I worked at Broadview Networks full-time for more than 5 years

    Pros

    All non-management staff is awesome. Sales managers are great to work with (not for).

    Cons

    Upper management doesn't care about anyone including each other. Sales is a revolving door. Training is horrible. If it's the only job u can get, then take it. Otherwise, keep looking. Claimed bankruptcy - crawled out of it. Still crawling.

    Advice to ManagementAdvice

    Healthcare is too expensive. Raises are nice every once in a while. Get to know your people.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    sub-standard benefits and no matching retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  King of Prussia, PA
    Current Employee - Account Executive in King of Prussia, PA

    I have been working at Broadview Networks full-time for more than 3 years

    Pros

    small setting/family like environment. initial assistance, then none at all.

    Cons

    Extremely hard to sell services from a former chapter 11 company....businesses do not want any part of that stigma. paying over $480 a month for menefits is ludacris; and they are sub-standard benefits

    Advice to ManagementAdvice

    lack of leadership skills due to lack of experience

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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