Brookdale Senior Living Reviews

Updated July 1, 2015
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2.6
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Recommend to a friend
Approve of CEO
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T. Andrew Smith
216 Ratings

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Compassionate CNA staff that try to make a difference in Sr (in 8 reviews)

Cons
  • Upper management did nothing to fix issues with staffing (in 32 reviews)

  • Long hours, work-life balance not always the best (in 11 reviews)

More Pros and Cons

703 Employee Reviews

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  1. Dining Room Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Residents are great and most of the staff is good to work with

    Cons

    Management (in dietary) does not interact with employees respectfully

    Advice to Management

    Work with your staff and uplift them, do not work against and degrade them


  2. Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Okay pay. Flexible schedule.

    Cons

    None just vacation time a little.

    Advice to Management

    None


  3. Dining services coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dining Services Coordinator in Albany, OR
    Current Employee - Dining Services Coordinator in Albany, OR

    I have been working at Brookdale Senior Living full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The seniors and coworkers

    Cons

    Salaries and consistency of upper management

    Advice to Management

    Better pay and appreciation. Better hours to fulfill duties.


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  5. Helpful (10)

    my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I was able to help people find the best solution for their loved ones to the best of my ability

    Cons

    I wasn't always able to help people and it hurt my heart. Management was horrible and the company doesn't care about anyone but themselves

    Advice to Management

    A supervisor should be a positive role model. They should build up their employees not break them down and make them feel miserable. They also should be knowledgeable about their product and able to asist when necessary. They should communicate with other supervisors and be on the same page rather than making up their own rules because they feel like it


  6. resident care assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spring Hill, FL
    Current Employee - Anonymous Employee in Spring Hill, FL

    I have been working at Brookdale Senior Living

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Growing company with growth potential

    Cons

    Low pay,, above minimum wage


  7. Good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good management in the community

    Cons

    Pto and sick time combined


  8. Helpful (6)

    Pat W.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Brookdale Senior Living full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice building, residents are warm

    Cons

    Management more concerned about themselves.

    Advice to Management

    Increase staff morale and incentives!!


  9. Satisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Large company, lots of great systems.

    Cons

    Sales pressure and lack of support


  10. LPN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Akron, OH
    Former Employee - Licensed Practical Nurse in Akron, OH

    I worked at Brookdale Senior Living full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The residents are Amazing and the Brookdale Community and Staff are Awesome.

    Cons

    The Resident Care Associates are devoted and paid the least. I think they deserve an increase $10.00 per hour to start.


  11. Helpful (3)

    Resident Programs Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Programs Coordinator in Vancouver, WA
    Current Employee - Resident Programs Coordinator in Vancouver, WA

    I have been working at Brookdale Senior Living full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Provided one has an Executive Director who manages their business and staff effectively; the community offers a relatively pleasant work environment. Each community provides staff their lunch meal.

    Cons

    As a retirement business, Brookdale has fallen prey to the money hungry corporate tycoons who require their employees to sacrifice quality of service for the sake of saving payroll. In this line of business (retirement communities) it is difficult to subject older adults to a lower standard of living when they're paying for a higher quality of life environment.

    Advice to Management

    Brookdale has become diluted within the individual communities. Brookdale allows support for the middle management team but seems to have little regard for staff members who make the effort day-in-day-out with the residents. A good CEO would initiate the infrastructure of these community's, and embrace the lowest paying staff member as an important piece of the business. Oh what a difference this would make, from the last to the first.



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