Brookdale Senior Living
2.3 of 5 350 reviews
www.brookdaleliving.com Brentwood, TN 5000+ Employees

Brookdale Senior Living Reviews

Updated Jul 8, 2014
Brookdale Senior Living – Brentwood – “Brookdale Senior Living”

All Employees Current Employees Only

2.3 350 reviews

                             

52% Approve of the CEO

(no image)

T. Andrew Smith

(73 ratings)

30% of employees recommend this company to a friend
350 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Peer group is great, supportive, residents are great"
    in 13 reviews
  • "The residents are mostly great people to work with, it was a nice to see many happy faces every day with a smile"
    in 7 reviews
Cons:
  • "This is verbalized by upper management so often, but never actually followed in truth"
    in 23 reviews
  • "Regional management are vindictive and always looking for the negative in the staff"
    in 13 reviews
  • Show more review highlights

Reviews

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    2 people found this helpful  

    Care Assocaite

    Resident Care Assistant (Current Employee)
    Germantown, TN

    ProsI love everything about my job, especially the residents. The management team here is really good, especially the nursing director and the resident care coordinator. The Executive Director even brought in a bank to discuss with us about the benefits of direct depositing our check. They really care about us as employees.

    ConsI would not change a thing. This is a great place to work.

    Advice to Senior ManagementKeep doing what you are doing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great company that I'm glad to work for.

    Executive Director (Current Employee)
    Houston, TX

    ProsCultures, people, benefits, growth potential

    ConsIf I had any I wouldn't share them publicly.

    Advice to Senior ManagementKeep up the good work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    Overall experience was ok but via recent acquisitions, the company has lost its soul and culture.

    Anonymous Employee (Former Employee)

    ProsWorking with seniors from the Greatest Generation. Decent comp and benefits. Good support.

    ConsConstant, disruptive and demoralizing reorganizations.

    Advice to Senior ManagementWhy are so many key leadership positions given to leaders from failing, underperforming companies like Horizon Bay and Emeritus?

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Great company to work for.

    Business Office Manager (Current Employee)

    ProsThe management team and staff at the community were I work is excellent. They truly care about the residents.

    ConsVery heavy workload, but the results are very satisfying.

    Advice to Senior ManagementRegional and corporate management need to be more in tune with the challanges faced by staff at the community level and provide a more formal and structured training for community leadership.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Brookdale

    Cook (Current Employee)
    Clearwater, FL

    ProsPeople, benefits, hours ,residents ,location.

    ConsWeird requests made for dinner service.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Working on it...one day at a time...

    Anonymous Employee (Current Employee)

    ProsI love the people that I have worked with during my tenure at Brookdale. I feel that we have a great cornerstone & mission.

    ConsMy work-life balance is poor. However, that is mostly on me. Also, if the integrity line is anonymous make sure that it is truly anonymous.

    Advice to Senior ManagementPut the resident (& the employee) first and the bottom line will take care of itself.

    Yes, I would recommend this company to a friend

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    healthcare worker

    Anonymous Employee (Current Employee)

    Prosworks hard to meet resident's needs and to try and make a home like environment

    Conslong hours, unappreciated, always being told only what you do wrong

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Great place to work!

    Quality Review Nurse (Current Employee)

    ProsLots of support, balance between work and family

    ConsLike to promote therapist versus nurses into management

    Advice to Senior ManagementBetter onboarding process

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Awesome

    Finance (Current Employee)
    Nashville, TN

    ProsGood people begat good people

    ConsSize can be a distraction.

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    • Culture & Values
           
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    Awesome company to work for

    Director of Professional Services (Current Employee)

    ProsStable, caring company that does everything they can to take care of their residents.

    ConsCorporate management seems to understand the culture but they often fail to make sure the local managment is following the culture. In most communities they do a good job at this and in others a very poor job.

    Advice to Senior ManagementMake sure everyone understands the expectations and follows the culture. Don't lose sight of the forest for the trees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Brookdale Senior Living reviews and ratings — including employee satisfaction and approval rating for Brookdale Senior Living CEO T. Andrew Smith. All 350 reviews posted anonymously by Brookdale Senior Living employees.