Brookdale Senior Living Reviews

Updated July 28, 2015
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2.6
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Recommend to a friend
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T. Andrew Smith
231 Ratings

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Compassionate CNA staff that try to make a difference in Sr (in 8 reviews)

Cons
  • Upper management did nothing to fix issues with staffing (in 32 reviews)

  • Long hours, work-life balance not always the best (in 11 reviews)

More Pros and Cons

748 Employee Reviews

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  1. Executive Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Dallas, TX
    Current Employee - Executive Director in Dallas, TX

    I have been working at Brookdale Senior Living (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Job Enrichment, flexible, growth opportunities

    Cons

    24 hours, work holidays, open every day


  2. house keeping supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - House Keeping Supervisor in Brookdale, CA
    Former Employee - House Keeping Supervisor in Brookdale, CA

    I worked at Brookdale Senior Living full-time

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The people' are kind. and. work together

    Cons

    They need to pay more money to the employee.give them more hours

    Advice to Management

    I think you should stand by your employees


  3. brookdale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist
    Current Employee - Physical Therapist

    I have been working at Brookdale Senior Living full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good team and no micromanaging

    Cons

    lots of changes recently to work through, with the compamy

    Advice to Management

    fix the under-staffing problem


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  5. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Overland Park, KS
    Current Employee - Anonymous Employee in Overland Park, KS

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Recommends
    Recommends

    Pros

    I love the residents. They have a lot to say. Very wise patients.

    Cons

    You lose some of them. Heart breaking.

    Advice to Management

    Teamwork


  6. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Executive Director
    Current Employee - Associate Executive Director

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Manager in Training Program; Competitive Salary; Great Benefits in the form of Dental, Medical, Vision, PTO Accrual; Over 1,000 communities nationwide so there's opportunity to transfer

    Cons

    Hours can vary on the negative end; Depending on the position, there can be a lack of training; A little controlling when it comes to the chain of command.

    Advice to Management

    In my experience, there seems to be a disconnect between management staff and our direct care staff so focusing on keeping a strong bond is essential to the success of the community.


  7. Great Company, Meaningful Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Brentwood, TN
    Current Employee - CNA in Brentwood, TN

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone from dishwashers all the way to CEO care about the residents we serve. There is a culture of caring that runs through everything we do. I find a lot of value that

    Cons

    Benefits could improve. A company this size should be able to better negotiate healthcare benefits. Don't group PTO with sick time (or give more PTO)


  8. Brookdale Patriot Heights

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health and Wellness Director in San Antonio, TX
    Former Employee - Health and Wellness Director in San Antonio, TX

    I worked at Brookdale Senior Living full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great residents, good community. I loved the people I worked with and the culture they created at our community. Lots of change in 2014 but the managers handled it well.

    Cons

    Better benefits would go a long way to keeping good people in the fold. A company with 80,000 employees should be able to provide better healthcare.

    Advice to Management

    Improve the benefits and you will go a long way to keeping good people. That reduces turnover which will help keep occupancy up.


  9. Wonderful facility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing in Cleveland, TN
    Current Employee - Nursing in Cleveland, TN

    I have been working at Brookdale Senior Living (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wonderful team approach; pay; promote from within

    Cons

    None to mention; wonderful facility

    Advice to Management

    Keep up the good work


  10. Helpful (7)

    HA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you have a passion for senior care, good

    Cons

    Constant changes in Management, Job not protected.


  11. Helpful (6)

    COTA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - COTA in Jacksonville, FL
    Current Employee - COTA in Jacksonville, FL

    I have been working at Brookdale Senior Living full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I love the retention bonus, they pay well and they offer a 401K. They have a lot of facilities so you can transfer just about anywhere you want provided there is an opening.

    Cons

    The retention bonus disappears after 7 years. You have to beg and get on your hands and knees for equipment. They keep hiring therapists and yet... gee, what are we suppose to sit on? I sit on a 4WW. Stools are $150 a piece for adjustable ones and that's too much money. You can't take vacation the same time another person in your discipline does but different supervisors from different buildings can take vacations at the same time when in actuality, 1 could have stayed to do the schedules so now you gotta make a therapist do the schedules (for no extra $, mind you) for different buildings and s/he has to still see THEIR patients. We can no longer give 7 day notices to d/c until we have done a home eval which means you have to wait on social services to figure out where a patient is going. No need to get into their job description but suffice it to say, they take their good old time doing that and the therapist keeps the patient on therapy for monetary reasons and the reasoning is no longer justifiable which means nobody gives a sh(t whether a therapist loses their license or not.

    Advice to Management

    I don't really get this column. Management is like any other management... they could care less about the patient and more about making money. They don't care how therapists do it, they just want it done. Oh and that mantra about I am Brookdale smacks of propaganda.



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