Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com
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Brookdale Senior Living Reviews

Updated September 19, 2014
Updated September 19, 2014
410 Reviews
2.5
410 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
95 Ratings

Review Highlights

Pros
  • Peer group is great, supportive, residents are great (in 13 reviews)

  • Get to make a difference in the lives of the elderly every day (in 6 reviews)


Cons
  • Upper management can be a bit distant as to what takes place daily in the communities (in 28 reviews)

  • There is little to no job security and they operate mainly on fear (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Richmond, VA
    Current Employee - Sales Manager in Richmond, VA

    I have been working at Brookdale Senior Living full-time for more than 3 years

    Pros

    The people you get to meet.

    Cons

    Very demanding when it comes to sales. Current management want us to be pushy and that's not what we are supposed to do.

    Advice to ManagementAdvice

    Micromanaging never works. With the Emeritus transition you need to tell the legacy Emeritus associates that we are not going to be the "A" typical sales people and make sure they understand that.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Coordinator  in  Fort Worth, TX
    Current Employee - Business Office Coordinator in Fort Worth, TX

    I have been working at Brookdale Senior Living full-time for more than 3 years

    Pros

    I like the teamwork of management and staff.

    Cons

    Pay for caregivers is low. We could get better associates if we paid better.

    Advice to ManagementAdvice

    The caregivers and line staff are the backbone of our communities, they need to be compensated accordingly. We never see our senior management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Receptionist/concierge

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living part-time for more than a year

    Pros

    Decent pay, flexibility, wonderful residents, & staff was pleasant

    Cons

    You get very attached to the residents....especially after the passing of a resident was tough for everyone.

    Recommends
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  5.  

    I love working with the geriatric community and enjoy my co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PTA  in  The Villages, FL
    Current Employee - PTA in The Villages, FL

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    Love my patients and co-workers

    Cons

    little pay raises, once in 2 1/2 years, lots of turnover in nursing and management

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Low pay, high expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Tech  in  Franklin, TN
    Current Employee - Maintenance Tech in Franklin, TN

    I have been working at Brookdale Senior Living part-time for more than a year

    Pros

    For me a good work schedule, that's why I stay.
    Flexibility
    Pleasant work environment
    Residents are Great!
    Feel as if I make a difference in the lives of the residents

    Cons

    Low pay, high expectations
    Always short on manpower ( under staffed )
    tight with money
    High expectations for members of management

    Advice to ManagementAdvice

    Loosen up, treat employees as assets not expenses and as if they make a difference because they do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Was a good ride while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Dining Services  in  Jacksonville, FL
    Former Employee - Director of Dining Services in Jacksonville, FL

    I worked at Brookdale Senior Living full-time for more than 8 years

    Pros

    Advancement opportunity was wonderful. Facility was great. Other associates were great. Was just a great company. Great pay benefits.

    Cons

    Had to leave company because I was not willing to relocate. No other property in area big enough for me to continue with. I want to return to the company. I spent 8 years with them. As a company I like them and believe in their mission. Property to property is where things begin to change. You can not fault the company as a whole because the property you worked for was bad. Enriching the lives of those we serve with compassion, respect, excellence and integrity.

    Advice to ManagementAdvice

    Keep doing what you do.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 13 people found this helpful  

    Ugly Corporate Culture. No accomplishment is ever enough! Back stabbing, self promoting upper management team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Director
    Current Employee - Sales and Marketing Director

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    Loved the residents and their families. They are what keeps most Associate coming back day after day. Great team when they work together and not against each other.

    Cons

    No respect for the Associates or work/life balance. Unrealistic demands that can't be met even working 60+hrs/week including nights and weekends which is expected. Demeaning and demoralizing upper management. Focus purely on revenue, often at employee and resident expense.

    Advice to ManagementAdvice

    Apply the Cornerstones and Mission statement to your Associates too! They're hardworking, good hearted people you're taking advantage of, churning and burning for the sake of making $$

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    My experience working for Brookdale has been very positive and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator  in  Chicago, IL
    Current Employee - Marketing Coordinator in Chicago, IL

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    I love the people I work with. We all work well together. We do disagree with each other from time to time but we agree to disagree and move on to the next thing.

    Cons

    Some of the negatives are low pay and poor health benefits.

    Advice to ManagementAdvice

    Continue to work with your staff to keep them involved and motivated. At times, there is a disconnect in communication to everyone who works for the same community.

    Neutral Outlook
    No opinion of CEO
  10.  

    Love working with the clients, but the management is unorganized.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Associate  in  Sugar Land, TX
    Current Employee - Care Associate in Sugar Land, TX

    I have been working at Brookdale Senior Living part-time for less than a year

    Pros

    Residents are the best! Love helping and taking care of people. And they are very appreciative.

    Cons

    Pay is very low for the duties involved in a position. Lack of communication makes job even harder to complete.

    Advice to ManagementAdvice

    Make the pay worthwhile and show more appreciation to all employees. Also become more organized and correct communication problems.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Nice patient's, more difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time for less than a year

    Pros

    Nice patient's
    Ability to develop good working relationship's with some staff
    Generally friendly people

    Cons

    Pulled in many different directions at once -- asked to cover for the SNF, ALF's, IL's, and in-home community home health patient's, many times without notice. Generally you find your own patient's -- which makes higher productivity standards more difficult to meet.

    Advice to ManagementAdvice

    Offer a more cohesive training program for rehab staff.

    Doesn't Recommend

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