Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated November 25, 2014
Updated November 25, 2014
455 Reviews
2.6
455 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
T. Andrew Smith
112 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Sales Manager

    Former Employee - Sales and Marketing Manager
    Former Employee - Sales and Marketing Manager

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Customers and referral sources are great to work with. Facilities are nice and easy to sell. Very gratifying work. Pay can be very good if your sales skills are good.

    Cons

    Lots of on-call hours and on a busy campus, it can be difficult to find a way to take time off another day to make up for the evenings and week-ends you've worked.

  2.  

    Good work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitstaff in LaPorte, IN
    Current Employee - Waitstaff in LaPorte, IN

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    I have a Flexible schedule and it is a good work atmosphere. I really love working this job every day.

    Cons

    there has been Lots of turn over in management. We have had some bad directors. Some co-workers are very annoying.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Lots of resources. Focused on revenue

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brookdale Senior Living

    Pros

    Good benefits, beautiful facility and grounds

    Cons

    Too focused on census at times

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great people, but inefficient... corporate makes it clear you are a number, not a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    PTO, satisfying work, Direct resident feedback

    Cons

    There are few to no systems, no training, and little opportunity for advancement compared to other giant employers

    Advice to ManagementAdvice

    please provide more training and growth potential.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Think careful before considering!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A
    Current Employee - N/A

    I have been working at Brookdale Senior Living

    Pros

    The residents are very nice!

    Cons

    Omg management are crap, they treat employees like slave's, salary forget about it, for everything you're responsible for please and you're not even told all job duties during interview, many of the employees has kids and needs to pay there rent I'm not quite sure how they're making it With the crapy pay they recieve.So don't waste your time trying to work there.

    Advice to ManagementAdvice

    Be more considerate tours employees show more appreciation. As well as give employes better paid for the amount of work they're require to do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Sales counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    A lot of support from regional staff. Truly love the cornerstones and the team work. Enjoy caring for families that are going through making a tough decision

    Cons

    Salary isn't very good. Need to show more appreciation to staff by upper management. Not enough support for dining services when they need help

    Advice to ManagementAdvice

    Increase salary

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Be very Careful... Dog eat dog.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director in Fairfield, OH
    Former Employee - Executive Director in Fairfield, OH

    I worked at Brookdale Senior Living (more than 3 years)

    Pros

    Good benefits package, competitive pay,

    Cons

    high expectaions, low level of training,

    Advice to ManagementAdvice

    Watch your back and trust no one.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    a few issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Practical Nurse in Jacksonville, FL
    Current Employee - Licensed Practical Nurse in Jacksonville, FL

    I have been working at Brookdale Senior Living part-time (less than an year)

    Pros

    -a great start for a new nurse.
    -pay is reasonable in florida
    -co-workers are nice

    Cons

    -in the AL facilities you'll see that they'll give you almost 60-80 residents to one nurse per shift. yes you'll have a med tech to help you but the only thing they can do is pass pills. so your responsible for all the accuchecks, injections, treatments and so forth. With one nurse to that ratio something is bound to fall through the cracks.
    -there are to many residents in AL facilities that belong in a nursing home but marketing is more worried about losing money but we simply don't have the right supplies or equipment to care for these people, which I think is wrong.
    -some facilities don't even hire CNA's but a random person off the street that don't know anything about how to provide care to a person with left/right sided weakness or how to properly change person....hello front to back!
    -if you are not secured a full time position, you will struggle to find hours. better have 2 part time jobs if you are hired as part time or PRN. the main reason why I left, wasn't getting enough hours. they say you can work in other brookedales in the area to make your 40 hrs a week but they even make that hard for you b/c if you have to get permission every time before you up another shift from a different facility.

    Advice to ManagementAdvice

    facilities should have a 1 nurse / 30 residents ratio for every shift just like the nursing homes if you're going to have acute care patients in your AL facilities.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Residents are wonderful; Management not so much

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living

    Pros

    Residents are great; make your 8-hour shift worthwhile. Lots of flexibility in scheduling; good hours. Management is good about focusing on the residents and their care. Coworkers are generally fun, helpful, supportive; they become work-family.

    Cons

    Management does not listen to employees' requests, complaints, opinions, etc. Had to ask them why a number of things were/weren't happening as promised, why the schedule was changed without my knowing, etc. Also had a very "That's not my job/problem" attitude when employees presented a problem to management staff.

  11.  

    Personal Connections

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    BSS is a great training program!

    Cons

    Lack of leadership within company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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