Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated October 24, 2014
Updated October 24, 2014
436 Reviews
2.5
436 Reviews
Rating Trends

Recommend to a friend
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T. Andrew Smith
105 Ratings

Review Highlights

Pros
  • Peer group is great, supportive, residents are great (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 7 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 31 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    This company was a great experience while in nursing school and prepared me some what for the nursing field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Assistant in Utica, MI
    Former Employee - Resident Assistant in Utica, MI

    I worked at Brookdale Senior Living full-time (more than an year)

    Pros

    The work experience, team work, flexibility, and the culture. For the most part everyone is friendly and help each other out.

    Cons

    Management sucked at times. Didn't always have your back. Showed favortism. Hired anybody instead of hiring based on experience.

    Advice to ManagementAdvice

    Fire everyone in man age mentioned and start over with a clean slate.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Focus on actual residents, not how many suites will be secured by end of the month!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing Manager in Madison, WI
    Former Employee - Sales and Marketing Manager in Madison, WI

    I worked at Brookdale Senior Living full-time (more than 5 years)

    Pros

    Great team work with commuity leadership; great commission/bonus structure; caregivers are very helpful and friendly

    Cons

    Company lost focus on the residents, and more on revenue. I felt I became more of a number than an associate. I was called numerous times after hours and on the weekends from my regional, when it could have waited until the next busiess day.

    Advice to ManagementAdvice

    Give sales managers some personal time. If there isn't a move-in or a visit scheduled, don't bother them on their time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Working as a Program Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clare Bridge Program Coordinator in Denver, CO
    Current Employee - Clare Bridge Program Coordinator in Denver, CO

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Great Teammates, flexible, large company

    Cons

    work load, caregivers attitudes, work ethic of most care givers

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Amazing place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Central Office Associate in Brentwood, TN
    Current Employee - Central Office Associate in Brentwood, TN

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Family who are co-workers and friends for life.

    Cons

    low pay, very low communication to teams.

    Advice to ManagementAdvice

    Communicate!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A home like environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Assistant in Hobart, IN
    Current Employee - Patient Care Assistant in Hobart, IN

    I have been working at Brookdale Senior Living full-time (less than an year)

    Pros

    Its like going home and hanging out with your family doing activities watching T.V. playing games and cooking and enjoying each others company. eating snacks

    Cons

    Lack of pay for employees

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Practical Nurse in Bennington, VT
    Current Employee - Licensed Practical Nurse in Bennington, VT

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    the company stands behind their name and represents themselves professionally

    Cons

    respectful corporation , team building positives

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    My experience with Brookdale was overall very enlightening.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Manager in Atlanta, GA
    Current Employee - Sales and Marketing Manager in Atlanta, GA

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Great relationships with residents and family members. Can be humbling if you focus on them.

    Cons

    Poor management. Managers are leaders and should possess and utilize leadership skills. Poor communication skills by management.

    Advice to ManagementAdvice

    Don't focus so much on your personal goals that you forget you are LEADER leading people who also have goals. Manage your goals and LEAD your subordinates. Employees can't grow if they are not learning. If we are to grow with the company, we need LEADERS who can manage. Not MANAGERS who lack leadership.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Positive experience. No company is perfect, however brookdale is far better than their leading competition. I know, because I've been on both sides. Experience speaks volumes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brookdale Senior Living

    Pros

    Brookdale policies are pro resident and supportive of staff. Local mgmt needs to be trained how to communicate with 'Mother' for guidance and direction to do the 'right thing'.

    Cons

    Challenges as to availability of floor staff per resident count

    Advice to ManagementAdvice

    You get what you pay for. Hire quality people with reasonable pay, and quality of service will increase. Also continue to treat staff with respect. They will in turn work diligently and with compassion!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Totally awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Wellness Director in Houston, TX
    Current Employee - Health and Wellness Director in Houston, TX

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Opportunity to grow with the company tuition reimbursement fair honest people.

    Cons

    I can't think of any.

    Advice to ManagementAdvice

    Continue to follow policy and procedures and live up to brookdale promise/brand

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Left Hand meet the Right Hand ...

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Very supportive community based team, who genuinely care for residents and associates

    Cons

    Upper level management not always talking the same language between departments, ie sales and ops.

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