Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com
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Brookdale Senior Living Reviews

Updated September 30, 2014
Updated September 30, 2014
420 Reviews
2.5
420 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
97 Ratings

Review Highlights

Pros
  • Peer group is great, supportive, residents are great (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 7 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 31 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive experience. No company is perfect, however brookdale is far better than their leading competition. I know, because I've been on both sides. Experience speaks volumes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brookdale Senior Living

    Pros

    Brookdale policies are pro resident and supportive of staff. Local mgmt needs to be trained how to communicate with 'Mother' for guidance and direction to do the 'right thing'.

    Cons

    Challenges as to availability of floor staff per resident count

    Advice to ManagementAdvice

    You get what you pay for. Hire quality people with reasonable pay, and quality of service will increase. Also continue to treat staff with respect. They will in turn work diligently and with compassion!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I do not agree with the dollar amont provided
     to the residents for food each day

    Former Employee - Dsc  in  Indianapolis, IN
    Former Employee - Dsc in Indianapolis, IN

    I worked at Brookdale Senior Living full-time for less than a year

    Pros

    they seem tocare about the residents

    Cons

    what they ask employee's to do and the amount of time they are ask to do it in. lack of employee's to to take care of residents

  3.  

    wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Practical Nurse  in  Bennington, VT
    Current Employee - Licensed Practical Nurse in Bennington, VT

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    the company stands behind their name and represents themselves professionally

    Cons

    respectful corporation , team building positives

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience with Brookdale was overall very enlightening.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Manager  in  Atlanta, GA
    Current Employee - Sales and Marketing Manager in Atlanta, GA

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    Great relationships with residents and family members. Can be humbling if you focus on them.

    Cons

    Poor management. Managers are leaders and should possess and utilize leadership skills. Poor communication skills by management.

    Advice to ManagementAdvice

    Don't focus so much on your personal goals that you forget you are LEADER leading people who also have goals. Manage your goals and LEAD your subordinates. Employees can't grow if they are not learning. If we are to grow with the company, we need LEADERS who can manage. Not MANAGERS who lack leadership.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Like what I do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time for more than 3 years

    Pros

    Opportunity to connect on many levels. Family connections are and can be rewarding.

    Cons

    Disconnect between corporate and boots on the ground management.

    Advice to ManagementAdvice

    Building management is overlooked for potential ideas, suggestions, career advancement, etc. get out and meet those teams. Don't forget them on Christmas. They are the ones putting in long hours making sure the residents have a happy holiday!! Just a thought.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Able to grow with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Coordinator  in  Cleveland, TN
    Current Employee - Business Office Coordinator in Cleveland, TN

    I have been working at Brookdale Senior Living full-time for more than 8 years

    Pros

    Able to have a home life with this company very good balance.

    Cons

    There is no offices for this position and the noise is unreal.

    Advice to ManagementAdvice

    Have spoken to management about the noise and there is nothing that they can do. This would have to come from Corporate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Decent company, dining services department was not satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Dining Services Associate  in  Richmond, VA
    Former Employee - Dining Services Associate in Richmond, VA

    I worked at Brookdale Senior Living part-time for less than a year

    Pros

    Many of the employees and managers throughout the building were great, and genuinely cared about their work.

    Cons

    The dining services department had managerial issues and was in dire need of removing a large number of problem employees. The department surveyed as having a less than 50% job satisfaction rate. I saw a waiter threaten an assistant manager with no repercussion.

    Advice to ManagementAdvice

    There was little to no accountability for employee behavior. The setup of the dining room made it easy for slacking employees to dump work on others, some of the kitchen staff was exceedingly difficult and unfriendly.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Richmond, VA
    Current Employee - Sales Manager in Richmond, VA

    I have been working at Brookdale Senior Living full-time for more than 3 years

    Pros

    The people you get to meet.

    Cons

    Very demanding when it comes to sales. Current management want us to be pushy and that's not what we are supposed to do.

    Advice to ManagementAdvice

    Micromanaging never works. With the Emeritus transition you need to tell the legacy Emeritus associates that we are not going to be the "A" typical sales people and make sure they understand that.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Coordinator  in  Fort Worth, TX
    Current Employee - Business Office Coordinator in Fort Worth, TX

    I have been working at Brookdale Senior Living full-time for more than 3 years

    Pros

    I like the teamwork of management and staff.

    Cons

    Pay for caregivers is low. We could get better associates if we paid better.

    Advice to ManagementAdvice

    The caregivers and line staff are the backbone of our communities, they need to be compensated accordingly. We never see our senior management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    I love working with the geriatric community and enjoy my co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PTA  in  The Villages, FL
    Current Employee - PTA in The Villages, FL

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    Love my patients and co-workers

    Cons

    little pay raises, once in 2 1/2 years, lots of turnover in nursing and management

    Recommends
    Positive Outlook
    No opinion of CEO

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