Brookdale Senior Living

www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated January 26, 2015
Updated January 26, 2015
522 Reviews
2.8
522 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
T. Andrew Smith
150 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Endless opportunities to impact the lives of others

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Brentwood, TN
    Current Employee - Recruiter in Brentwood, TN

    I have been working at Brookdale Senior Living full-time (more than 5 years)

    Pros

    The best part of being a member of the Brookdale family is having the opportunity to serve others and enhance the quality of life of our residents.

    Cons

    It took a while to be promoted, but once I received a promotion, I began to discover my true purpose at Brookdale.

    Advice to ManagementAdvice

    Continue hosting the open forums and company wide update sessions

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    They are all about the money.

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Business Office Manager
    Former Employee - Business Office Manager

    I worked at Brookdale Senior Living

    Pros

    Anytime you can help the elderly, you are doing a great thing.

    Cons

    Unfortunately, this company only wants to help themselves.

    Advice to ManagementAdvice

    Always be there to support your Communities in every way possible. Stand by your Managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great Company During Emeritus Transition!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Brookdale Senior Living

    Pros

    The held strong communication throughout the merger with Emeritus and offered several trainings. They also sent people from their company to visit our communities and start to build that connection with their new staff and residents.

    Cons

    The process of the merger took quite awhile, which was something I don't think they could have controlled. They also re branded everything before they changed all the systems used.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great experience working for Brookdale.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Assistant in Saint Paul, MN
    Current Employee - Resident Assistant in Saint Paul, MN

    I have been working at Brookdale Senior Living

    Pros

    They were very flexible with my schedule since I was in school full-time and working part-time. Everyone I worked with was very nice. It felt a lot like a family.

    Cons

    I have worked for them for almost 2 years and I have not received a raise in pay.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Former Relgistered Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Englewood, CO
    Former Employee - Registered Nurse in Englewood, CO

    I worked at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Loved the patients and families. Very clean facility, patient care directed. Good director for the Memory Care Unit.

    Cons

    Pay and Benefits, Clicky co workers

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    A company that practices what it preaches.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time (more than 5 years)

    Pros

    I work at a Brookdale corporate office and I love it. I am exposed to Brookdale’s senior leadership and they are genuine people that care about others. That is very refreshing in today’s world. They ask your opinion and are willing to hear the good and the bad, and then go the extra step to do something about it. I am also a customer of Brookdale as my own family members have lived in Brookdale communities. I would recommend Brookdale as a place to work or live.

    Cons

    I have no cons, I am very happy working for Brookdale.

    Advice to ManagementAdvice

    Please continue to value company culture.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    8 years strong...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Excellent company culture. Puts residents first. As an employee, I feel I am able to achieve a great work/life balance. Company missions and cornerstones are extremely important througout the hiring process to ensure we are making the right choices for the residents we serve.

    Cons

    Would love it if we offered part time benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Allows me to have flexibility and work with people who care about others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Healthcare Recruiter
    Current Employee - Healthcare Recruiter

    I have been working at Brookdale Senior Living

    Pros

    I like working at Brookdale because I feel I have the ability to share my ideas, have flexibility, and it allows me to help others.

    Cons

    I have to be disciplined to create the work-life balance. I work from home so I tend to work more than I should because I want to be sure to support everyone that is depending on me to do a job for them. I do this to myself, not Brookdale.

    Advice to ManagementAdvice

    The management I work with is great. They are always open to my ideas and suggestions.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Happy, Supported and Celebrating at Brookdale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Although fairly new to Brookdale, I can honestly say my experience here has been an incredible so far. One of the first positive experiences I had was witnessing some amazing team collaboration directly following the merger with legacy Emeritus. It is extremely exciting knowing that you’re part of the biggest senior living company in the world at one of the most critical moments in its history. I am happy to say that I’m truly growing in my professional journey, able to access programs to help me succeed and have supportive and motivating mentors to help me grow. Brookdale embraces their “celebrate life every day” mantra, genuinely valuing associates’ work-life balance and caring for their overall well being. Aside from the fun holiday team celebrations and contests, associates know they matter and make a huge impact (whether indirectly or directly) on the residents we serve every day.

    Cons

    Leadership Foundations, which was an open forum with company leaders including our CEO, was really helpful in understanding the company’s direction and maintaining transparency. That said, although they have internal communications programs and initiatives, I wish they still had the program.

    Advice to ManagementAdvice

    My only advice is to keep doing what you're doing.

    We receive weekly messages of celebration and encouragement from our team leaders. My supervisor has presented several learning opportunities for me as well. During Leadership Foundations I had the opportunity to hear from our executive leaders on where the company has been and where it’s going. When the CEO said, “We’re a $5 billion start-up,” it really resonated with me. We are taking an innovative approach by providing senior care solutions for the rapidly growing aging population. That’s a pretty big deal. I also loved how he mentioned that he has a service approach to leadership. It may be his quiet nature, but Andy Smith does seem to be a humble listener, who really does live out this approach.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    RCA in NC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Resident Care Assistant in Smithfield, NC
    Former Employee - Resident Care Assistant in Smithfield, NC

    I worked at Brookdale Senior Living full-time (less than a year)

    Pros

    Residents-Benefits-Genuinely Care about the Quality of Residents Care-Opportunity to Grow in Company.

    Cons

    Short Training Time-If you have to call out due to medical and your not even able to drive, they will try and guilt trip.

    Advice to ManagementAdvice

    I would suggest if an employee has to call out for medical...do not pick and choose what diagnosis you find acceptable. I loved working there, however, I had to take care of my medical as well.

    Recommends
    Neutral Outlook
    No opinion of CEO

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