Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated December 18, 2014
Updated December 18, 2014
480 Reviews
2.6
480 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
127 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Associates of Brookdale work together with commitment and pride. Always striving toward improvements that serves others.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Work with a team that will go the extra mile in any situation and given freedom to contribute new ideas.

    Cons

    Company growth brings new challenges and responsibly that will sometimes increase stress levels.

    Advice to ManagementAdvice

    Continue to solicit input from associates from all levels and locations to gain insight for making improvements that benefit all.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Love my sales job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Counselor in Denver, CO
    Current Employee - Sales Counselor in Denver, CO

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Training, support, development. Great ED and regional team. Opportunity for advancement. Beautiful community with lots of potential. Help from co-workers is never a problem.

    Cons

    Commission structure, benefits. Companies try to recruit me all of the time, with offers for higher salaries and much cheaper benefits. It's tempting because the compensation and medical premiums are such a huge issue. But I stay because I am appreciated, supported, and challenged.0

    Advice to ManagementAdvice

    The regional sales director is fabulous and really understands CCRC sales. What a relief! It is wonderful to get coaching and to feel supportive. The expectations are high, but I get the help I need to hit my sales goals. It's nice having other sister communities nearby, and I look forward to meeting everyone at our meeting today.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Amazing company with amazing people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Brookdale is a $5 Billion company with a start-up mentality. Sounds crazy, right? My experience has found it to be true. The company is focused on chaning the senior living model by improving the life of residents. The company has been focused on improving the work environment for employees because they know satisfied, engaged employees will give their seniors better care. They also have a lot of education and training opportunties. As the world's largest senior living company, their are huge opportunities for career growth.

    Cons

    For a company this size, the benefits (especially health) could be better. Also, as the company has grown in size, the tendency for red tape/bureaucracy is beginning to creep in to the culture.

    Advice to ManagementAdvice

    Keep pushing for better benefits: health, retirement, pay, and career opportunities. All these things reduce job turnover. They may seem like an expense to the bottom line, but they are actually an investment and the returns will be worth the investment.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Manager in Orlando, FL
    Current Employee - Business Office Manager in Orlando, FL

    I have been working at Brookdale Senior Living full-time (less than an year)

    Pros

    Company is great and well-managed. Policies make sense.

    Cons

    Large company, procedures are already set in place

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Think careful before considering!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A
    Current Employee - N/A

    I have been working at Brookdale Senior Living

    Pros

    The residents are very nice!

    Cons

    Omg management are crap, they treat employees like slave's, salary forget about it, for everything you're responsible for please and you're not even told all job duties during interview, many of the employees has kids and needs to pay there rent I'm not quite sure how they're making it With the crapy pay they recieve.So don't waste your time trying to work there.

    Advice to ManagementAdvice

    Be more considerate tours employees show more appreciation. As well as give employes better paid for the amount of work they're require to do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Sales counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    A lot of support from regional staff. Truly love the cornerstones and the team work. Enjoy caring for families that are going through making a tough decision

    Cons

    Salary isn't very good. Need to show more appreciation to staff by upper management. Not enough support for dining services when they need help

    Advice to ManagementAdvice

    Increase salary

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Work hard and there will be opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time (more than 8 years)

    Pros

    I've been with the company for 10 years, and in that time, have been promoted several times. Salaries are at or better than the industry standard. I feel like I make a difference in resident's lives.

    Cons

    You will need to work hard - which sometimes means more than a 40 hour week, sometimes weekends and/or holidays. Residents live in the communities 24/7.

    Advice to ManagementAdvice

    Better work/life balance; better coverage for PTO - it's hard to take time off as a manager.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Amazing place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Central Office Associate in Brentwood, TN
    Current Employee - Central Office Associate in Brentwood, TN

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Family who are co-workers and friends for life.

    Cons

    low pay, very low communication to teams.

    Advice to ManagementAdvice

    Communicate!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A home like environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Care Assistant in Hobart, IN
    Current Employee - Patient Care Assistant in Hobart, IN

    I have been working at Brookdale Senior Living full-time (less than an year)

    Pros

    Its like going home and hanging out with your family doing activities watching T.V. playing games and cooking and enjoying each others company. eating snacks

    Cons

    Lack of pay for employees

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Totally awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health and Wellness Director in Houston, TX
    Current Employee - Health and Wellness Director in Houston, TX

    I have been working at Brookdale Senior Living full-time (more than an year)

    Pros

    Opportunity to grow with the company tuition reimbursement fair honest people.

    Cons

    I can't think of any.

    Advice to ManagementAdvice

    Continue to follow policy and procedures and live up to brookdale promise/brand

    Recommends
    Positive Outlook
    Approves of CEO

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