Brookdale Senior Living

www.brookdaleliving.com

Brookdale Senior Living Reviews

Updated January 28, 2015
Updated January 28, 2015
531 Reviews
2.7
531 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
154 Ratings

Review Highlights

Pros
  • Residents are great; make your 8-hour shift worthwhile (in 14 reviews)

  • Feel as if I make a difference in the lives of the residents (in 8 reviews)


Cons
  • This is verbalized by upper management so often, but never actually followed in truth (in 32 reviews)

  • Heavy turnover of management as well due to Work life balance out of proportion (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Memory Care Employee in Cleveland, OH
    Current Employee - Memory Care Employee in Cleveland, OH

    I have been working at Brookdale Senior Living

    Pros

    Great opportunity to learn new techniques and methods to care for dementia residents.

    Cons

    Management changes often and poor communication with front line staff.

    Advice to ManagementAdvice

    Need to work on professionalism

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    mixture of pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Speech Language Pathologist
    Current Employee - Speech Language Pathologist

    I have been working at Brookdale Senior Living as a contractor (more than 3 years)

    Pros

    Homey atmosphere for IDL and ADL

    Cons

    difficult expectations for productivity

    Advice to ManagementAdvice

    difficult expectations for productivity, supervisors manage from far away

    Doesn't Recommend
    Neutral Outlook
  3.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Accomodating- size- direct care staff is caring

    Cons

    Lazy upper management- money hungry and that outweighs care simetimes

    Advice to ManagementAdvice

    Treat workers with respect

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great company, respect for the elderly we serve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time (less than a year)

    Pros

    Great opportunity for advance. Company cares about its associates and encourages them to grow within the company.

    Cons

    Lower pay than average. Benefits are abundant, but insurance costs are high, especially considering the size of the company. After the acquisition of Emeritus cost of insurance went up, despite the fact that the company grew considerably.

    Advice to ManagementAdvice

    Pay attention to what is going on at the community level. I have seen some issues with the new Emeritus employees joining our group. Some do not seem to have embraced the Brookdale culture and will say, well at Emeritus we did it this way. More training for the incoming Emeritus associates.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Interview

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living

    Pros

    Excellent questions regarding compassionate care for seniors

    Cons

    Not enough information regarding benefits and compensation.

    Advice to ManagementAdvice

    Discuss more about position details.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Focus is on making money for stock holders not on growing the staff or providing care to the residents.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at Brookdale Senior Living full-time (more than 3 years)

    Pros

    Large company allows easy transfer opportunities - in all states but 2.
    Good on line training system.
    Nice uniforms.
    Pretty name tags.

    Cons

    Little support from Executive or Regional Teams.
    Little focus on resident care.
    Little focus on associate growth.
    Lots of focus on growing revenue.
    No work/life balance for managers or department heads. High turn over.

    Advice to ManagementAdvice

    Talk to the staff that support this company. Conduct Town Hall Meetings to see what the true needs are of each community, associates, residents and families. Allow us all to see and feel that there is more to you that someone sitting behind a computer, crunching numbers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It was a great place to work loved my coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living

    Pros

    Good coworkers who work together

    Cons

    Low salary for the job

  9.  

    My work experience provided growth through knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales and Marketing
    Current Employee - Director of Sales and Marketing

    I have been working at Brookdale Senior Living

    Pros

    The community that I worked at was full of great leaders and residents.

    Cons

    Very little voice. Big corporation hears what the regionals want them to hear.

    Advice to ManagementAdvice

    More pop in visits --- especially on Friday.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Yearly review for pay increase

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Reception/Human Resources Assistant in Grants Pass, OR
    Former Employee - Lead Reception/Human Resources Assistant in Grants Pass, OR

    I worked at Brookdale Senior Living

    Pros

    Positive attitude, helpful in all departments, always pleasant in apprearance and willing to go above and beyond job duties. Extremely dedicated to helping staff, guests and residents.

    Cons

    Needs to remember to slow down when answering the phone.

    Advice to ManagementAdvice

    Would like to see the company update our phone system and to continue to listen to staff input.

    Doesn't Recommend
    Positive Outlook
  11.  

    Great Company During Emeritus Transition!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Brookdale Senior Living

    Pros

    The held strong communication throughout the merger with Emeritus and offered several trainings. They also sent people from their company to visit our communities and start to build that connection with their new staff and residents.

    Cons

    The process of the merger took quite awhile, which was something I don't think they could have controlled. They also re branded everything before they changed all the systems used.

    Recommends
    Positive Outlook
    No opinion of CEO

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