Brooks Brothers

www.brooksbrothers.com

Brooks Brothers Reviews

Updated January 30, 2015
Updated January 30, 2015
151 Reviews
3.3
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brooks Brothers CEO Claudio Del Vecchio
Claudio Del Vecchio
101 Ratings

Review Highlights

Pros
  • Good Work Benefits, Nice Work enviroment, fast paced, nice employee discount (in 12 reviews)

  • I think the biggest pros are the work life balance and the donations to st (in 5 reviews)


Cons
  • Sometimes there can be competition between sales associates due to commission-based pay (in 9 reviews)

  • Communication is a bit broken from corporate, but upper management is aware and they understand most of the issues (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Happy part-timer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Brooks Brothers part-time (more than 3 years)

    Pros

    Generally good clientele to work with. Co-workers are competitive, but professional. Quality product to sell. You can believe in what you're selling.

    Cons

    Company is slow to adapt to the marketplace. There are a lot of internal obstacles to the companies success and therefore individual success.

    Advice to ManagementAdvice

    Stay true to the brand, but get some operational pros who know how to assort, plan and deliver product.

    Recommends
    Neutral Outlook
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brooks Brothers

    Pros

    At the store I worked at (Beverly Hills), the team was great and it was a good learning environment

    Cons

    Benefits could be better and pay could definitely be better

    Advice to ManagementAdvice

    More team activities

  3.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brooks Brothers part-time (more than a year)

    Pros

    Great management. Everyone is really nice and the environment is friendly. Everyone cares about each other. Its like one big family.

    Cons

    Hard to move up. Promotions and raises are not easy to get. Its kind of slow sometimes so take that how you want. If you're the type of person who doesnt mind this then you're fine.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    very nice, good job to have throw out college, meet alot of new people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Syracuse, NY
    Current Employee - Sales Associate in Syracuse, NY

    I have been working at Brooks Brothers part-time (less than a year)

    Pros

    every one works as a team, get loved like a family they really care about you.

    Cons

    not enough pay for there workers, And discount is not that great

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Company struggling to find its way into the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brooks Brothers full-time

    Pros

    Good benefits package. Great brand with a loyal customer base. Opportunities for advancement at the lower to mid-level positions.

    Cons

    Leadership doesn't have a clear strategy for how to connect with today's consumer. Bringing in technological advancements and revamping the organizational structure, but without a clear road map to indicate where the company is going. Workforce feels disengaged and the recent spate of layoffs has everyone looking over their shoulder and feeling threatened. Lack of teamwork, as individuals look to protect themselves, rather than work together. Long work hours, with the result that work-life balance is a challenge.

    Advice to ManagementAdvice

    Invest in a strong marketing partner who understands how to connect with the younger customer and then provide a clear path for the organization to get from here to there. Take a step back and figure out the "what" before spending any more time and money on the "how". Find a focus for the organization.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Archaic, Out of Touch, Unrealistic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Brooks Brothers full-time (more than a year)

    Pros

    None that I can think of, there could be so much good here if upper management didn't leave the day to say operations in the hands of horrible district managers.

    Cons

    I have been in retail for almost 10 years and I have NEVER seen a company that is so out of touch with their customer, associates and everyone in between. The clothing hasn't changed in over 200 years and it shows in the clothing! Who the heck wants to wear purple dragon fly pants and bright orange and yellow sweaters! And then the pressure is on the poor people working in there store to try and save this failing company and the minute you refuse to work 60 hour weeks you are "not doing your job" I have seen first hand that they are using unethical tactics to fire older associates just to bring in children to run a business they know nothing about. They should be embarrassed. Please do yourself a favor, do not get caught up in the lies they try and use to recruit you, run far far away from this sinking ship!

    Advice to ManagementAdvice

    Stop letting your district managers chase people out of your business. You need to start there before you keep putting down the people doing their absolute hardest to earn a living and run these stores while your dm's come in maybe once a month just to criticize and then leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Chicago, IL
    Former Employee - Sales Supervisor in Chicago, IL

    I worked at Brooks Brothers part-time (more than 3 years)

    Pros

    Good management and good company culture. New North American CEO has excellent direction from his counterparts and CEO.

    Cons

    Retail is retail they could pay more to give employees some incentives to stay and not hit higher ground when the work place gets busy.

    Advice to ManagementAdvice

    Consider to promote from outside opposed within.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great retail job experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Brooks Brothers full-time (less than a year)

    Pros

    They really help you grow as a sales associate.

    Cons

    They expect you to cater to the needs of very snobby customers.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Interesting but pleasant experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brooks Brothers

    Pros

    Excellent work experience, positive team experience, quality corporate culture.

    Cons

    Training could have been improved, growth was unclear at first but improving along the way.

    Approves of CEO
  11.  

    Great and reliable company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate Factory Outlet in Jackson, NJ
    Former Employee - Sales Associate Factory Outlet in Jackson, NJ

    I worked at Brooks Brothers part-time (more than a year)

    Pros

    - Discount on merchandise
    - Good pay for similar Sales Associate positions
    - Consistent hours and very good management staff
    - Not very busy compared to other places I have worked
    - Consistent and regular customers you can build bonds with

    Cons

    - Growth is limited and slow
    - Hard to get raises as they are done once a year around the beginning of the year
    - Constant visits from Corporate to keep the store honest
    - As with every sales job, sometimes bad and rude customers

    Recommends
    Neutral Outlook
    No opinion of CEO

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