Brookstone

www.brookstone.com
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Brookstone Reviews

Updated February 18, 2015
Updated February 18, 2015
219 Reviews
3.0
219 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
James M. Speltz
54 Ratings

Review Highlights

Pros
  • 30% employee discount on brookstone products (in 14 reviews)

  • Great products to sell, and included introductory training the first day (in 11 reviews)


Cons
  • It's more like you shadow them for not even a day and then they expect you to meet your sales goals (in 13 reviews)

  • Inflexable management who feel pressure from upper management to push us to hard sell customers (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Look forward to coming to work everyday!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kittery, ME
    Former Employee - Sales Associate in Kittery, ME

    I worked at Brookstone part-time (more than a year)

    Pros

    Great discount. Good quality products. Nice manager. Customer base easy lots of kids and guys. Fun and exciting products.

    Cons

    Some customers just come in and play with the products and sit in massage chairs that's the only annoying part.

    Advice to ManagementAdvice

    Should only let people who are serious on massage chairs.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great, Fun,

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Houston, TX
    Current Employee - Sales Associate in Houston, TX

    I have been working at Brookstone

    Pros

    You get to demo and show to customers the items that we have. Associate discount is good too, which is 30%.

    Cons

    The sales goals are really high, very unrealistic to sell as many units as the company tells us to sell. This won't motivate the company to sell like they should.

    Advice to ManagementAdvice

    Try to go back to what made brook stone great. This store is starting to depend on one item (chairs) only. the massage chairs are becoming more of a deterrent in reality, a lot of people aren't buying as much in my opinion because of the chairs

    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Assistant Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookstone

    Pros

    Great culture, good people to work with.

    Cons

    Dead hours, store hours (airport location), customers

    Advice to ManagementAdvice

    NONE! Excellent management team

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Retail Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA

    I worked at Brookstone full-time (more than a year)

    Pros

    Fun working team environment and easy sales job

    Cons

    Low salary and very low incentive commission. Not a career but a job.

    Advice to ManagementAdvice

    Better incentive commissions

    Doesn't Recommend
    Neutral Outlook
  6.  

    decent

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookstone

    Pros

    nice people and product lines

    Cons

    bad manager with an attitude

  7.  

    Brookstone Salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookstone

    Pros

    Family-like environment, and can be fun to work at.

    Cons

    Low number of hours. (especially after the holiday season)

  8.  

    Good Intro Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at Brookstone

    Pros

    Cool Gadgets to play with

    Cons

    Standing all day repetitive music

    Advice to ManagementAdvice

    Change the music

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Incredibly passionate team!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Brookstone part-time (more than a year)

    Pros

    The environment, the team, management, benefits, hours! I love working here every day! The people are committed to their job and the company.

    Cons

    Pay could be better, no commission. There really isn't many bad things about Brookstone, I love our corporate but I really wish we had commission.

    Advice to ManagementAdvice

    Give us commission!

    Positive Outlook
    Approves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookstone

    Pros

    People really care,innovative team to work with.

    Cons

    Advancement opportunities and structure could improve

  11.  

    RMU manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Brookstone full-time (more than 3 years)

    Pros

    Decent job for a High Schooler

    Cons

    Limited advancement opportunity, RMU didn't overlap in responsibilities with main store..

    Advice to ManagementAdvice

    Reorganize the RMU concept to better integrate with the store.

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