Brother International

  www.brother.com
  www.brother.com

Brother International Reviews

Updated October 15, 2014
Updated October 15, 2014
22 Reviews
2.8
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Toshikazu Koike
3 Ratings

Employee Reviews

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  1.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Support in Memphis, TN
    Former Employee - Software Support in Memphis, TN

    I worked at Brother International full-time (more than an year)

    Pros

    great benefits and great employees

    Cons

    rude customers and incentives could be more often

    Advice to ManagementAdvice

    focus less on cph and more on cultivating employee mgmt relationships

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Stable Job, a Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Bridgewater, NJ
    Current Employee - Marketing in Bridgewater, NJ

    I have been working at Brother International full-time (more than 5 years)

    Pros

    This is a stable company, with competitive pay and great benefits. Management has an open door policy and allows you to do your own thing and most managers don't micromanage. Great work space and overall infrastructure.

    Cons

    Can be political, growth based on visibility to Sr. Management and advancement opportunities are limited.

    Advice to ManagementAdvice

    Encourage the young workforce, keep them motivated by allowing them to grow within the company so they don't have to seek opportunities outside.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brother International full-time (more than 10 years)

    Pros

    People are nice, salary is fair, benefits are good.

    Cons

    Would claim it was a "family" company - just didn't act that way. Upper management does not take the time to listen to the concerns of its employees. Managers give up rather than take their issues to HR.
    Not enough training - especially for new managers. Employees would get promoted into a lead position but did not know how to manager/talk to their direct reports.
    Poor morale - they do yearly surveys but do nothing to improve poor scores.

    Advice to ManagementAdvice

    Please start listening to your employees and remember that it's the people that contribute to your profit.

    Recommends
    Neutral Outlook
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  5.  

    Not as good as it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Bridgewater, NJ
    Current Employee - Corporate in Bridgewater, NJ

    I have been working at Brother International full-time (more than 10 years)

    Pros

    The company was doing very well recently, and growing much bigger. Many projects. Nice facilities.

    Cons

    Newer management is clueless on how to run the company, so they brought a "Management Consulting company", a step which proves my point. Too many changes and projects with very doubtful possible benefits or ROI. Many failed projects. Most manager are able and good leaders, but few are, really, absolutely the worst I have ever seen. A lot of relatively new, stupid and unnecessary red-tape and "procedures".

    Advice to ManagementAdvice

    Get rid of bad managers, get confidence in yourself and simplify organization structure. Take some risks and come up with new products that customers actually want.

    Negative Outlook
    Disapproves of CEO
  6.  

    It is just not the same.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Brother International

    Pros

    Great products and good medical benefits.

    Cons

    I have been with Brother for 17 years. Brother has changed a lot since they brought on consultants and new management in HR. Since the new HR staff came on board employees do not feel comfortable to approach them with any questions, because of their lack of knowledge and concern for the employees. There is also very little room for growth.

    Advice to ManagementAdvice

    Does it really matter?
    Start taking your employees seriously and treat them with respect. Action speaks louder than words.

    No opinion of CEO
  7. 3 people found this helpful  

    Where a career goes to die.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cordova, TN
    Former Employee - Anonymous Employee in Cordova, TN

    I worked at Brother International full-time

    Pros

    None, Limited Choices on company 401k. You might learn something as an entry-level employee. However, if this is a professional venture to advance your career, do not be deceived. You will stagnate and your career options will dwindle.

    Cons

    As a professional, I came in expecting to be supported. I was denied at every turn a chance to manage and implement changes. I couldn't get out of here soon enough. This was a small time operation, feigning to be a professional operation, any changes I recommended from my years of experience were voted down by the business 'partners'. So you have a stand-alone technology shop that can do nothing on their own. There is a big-brother big-sister complex in the entire office, such that there are signs in the bathroom to tell you when and how to flush. There was free coffee on our small team from a single cup machine because they were too cheap and narrow to even upgrade that. Every day you must go through metal detectors and turnstiles, with your RFID badge just to go do technology work. They don't show you this on an interview, instead they will route you through the front office with a single metal detector. There is an air of paranoia, as they are far more concerned about whether you will return a minuscule sign-on bonus, than actually letting you do your job. I should have heeded the warnings given to me before I joined this operation. Long story short, the culture is heavy-handed and insufferable. Don't bother.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Very challenging and comfortable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Bridgewater, NJ
    Former Employee - Senior Systems Administrator in Bridgewater, NJ

    I worked at Brother International full-time (more than 10 years)

    Pros

    Very challenging and comfortable place to work

    Cons

    Too much of a work load, not enough time to focus on core skills

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good work if you can get it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Irvine, CA
    Former Employee - Operations Manager in Irvine, CA

    I worked at Brother International full-time (more than 10 years)

    Pros

    My experience with Brother was absolutely positive. Unfortunately for me the economy turn a turn for the worst and the company was forced to down size in certain market segments. I remain in touch with people from Brother hear about some good changes that they have implemented. It appears that their future is quite optimistic. I think anyone who is lucky enough to land a job there will be quite happy with the experience. The pay is decent and the benefits are good. I grew with the company until a lay off.

    Cons

    Can not recall anything negative.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    The best company I worked for in 45 years of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager in Los Angeles, CA
    Former Employee - Regional Sales Manager in Los Angeles, CA

    I worked at Brother International full-time (more than 10 years)

    Pros

    Fair, honest, worldwide company. Very good work environment. Good opportunity for internal advancement if you are hard worker.

    Cons

    Downsizing can be tough every few years.

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Accounts Representative in Chicago, IL
    Former Employee - Major Accounts Representative in Chicago, IL

    I worked at Brother International full-time (less than an year)

    Pros

    Benefits- Healh Insurance coverage and cost seems to be reasonable
    Money-Salary is not bad but unsure how it compares to similar jobs
    Coworkers-I did not work at Corporate, but my coworkers I met and communicated with were very helpful and professional.

    Cons

    Stability- They can and will let you go at anytime- at least in sales. I was hired into a territory that was never visited by Brother or purchased Brother- as an Outside Rep. My territory included very large education institutions. In 7 months I basically had the time to visit the majority of these accounts, drive all over the place, shake someone's hand, and begin the relationship by follow ups. All this without the benefits of any type of leads. Anyone who is in sales knows relationship building takes a long time in major accounts who don't currently buy. Long story short, I was terminated without any type of warning on my 8 month anniversary. Hardly enough time to establish yourself in a completely untouched territory that is dominated by leasing contracts, and the 800lb gorilla, HP.
    Old fashioned- While they finally appear to be coming around, they are not as inovative as competitors. They do little marketing to get the word out compared to HP, Lexmark, Ricoh, etc.
    Management- Many of the upper managers do not have a clue of what our jobs consists of. It's all about the bottom line...even when we do not neccessarily control the bottom line. Brother does not sell direct
    Brother does not sell direct- Initially, I liked the fact that they didn't sell direct. I thought it may be an advantage when you weren't in direct competition with resellers. Now, I feel it was a huge disadvantage. There is a significant dependence on resellers to sell your product. While you can preach the gospel about Brother, ultimately the reseller sells the product and frankly HP is king (because of name and spiffs).Besides this, there is a lot of dependence needed on the resellers and distributors, which makes it hard when you are stuck with a target you need to achieve and Joe Blow reseller, doesn't feel like calling you back.

    Advice to ManagementAdvice

    Value your employees. If you are going to invest in hiring an employee for a new role, make sure they have all the tools to succeed. Don't hang them out to dry and then let them go without any specific reason. Instead, have management actually coach and develop to come with possible better solutions/outcomes.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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