Brown Shoe Reviews

Pros

They offer employees the opportunity to take classes at Wash U to help them understand basic business administration (i.e. economics, acctng, etc).

Cons

All job functions are assigned a number, which represents it's rank in the Brown Shoe hierarchy. This limits an individuals mobility within the organization based on the numerical assignment of positions that they may be interested in applying for.

Pros

Very nice people, friendly employees

Cons

Management has poor judgement, does not allow time to get to know employee before making decisions

Advice to Senior Management

Need to be more open with employees

Pros

Got a lot of hours, 50+ always had overtime

Cons

It demands alot of work. Hard to keep people

Advice to Senior Management

we went through 5 dm's. under qualified canidates

Pros

easy to learn about the shoes and how to sell

Cons

workplace is horrible. terrible management and terrible attitude and performance of employees.

Advice to Senior Management

hire some employees who will actually work, not people who will give nasty attitude to every customer that may possibly have an issue with a shoe. recognize when employees are lying out of their butts and want to get other employeess fired. make sure everyone in each department is not talking crap about each other every time they turn around and that your store managers are not trying to instigate problems between employees.

Pros

Great people to work with

Cons

There wasnt any really. I enjoyed working there and everyone was extremely nice. The only drawback might be flexibility when it came to schedule.

Advice to Senior Management

None

Pros

Flexible hours, most of the people there are easy to get along with, the job isn't too hard of work, you meet a lot of interesting people.

Cons

The pay is just awful, for every position. It's great if you're in college or high school but I wouldn't stick around much longer after that if I were you.

Advice to Senior Management

Your new sales design, "Connect 4", is going WAY too far into customers business. You expect us to become personally involved with every customer in the store, yet offer no extra incentive or commission. I doubt many of you ever really worked a large scale retail job... Personally I don't do any of it.

Pros

Great Employees and Managers - Fast Paced

Cons

Long Hours, High Turnover, Basic Pay Scale

Advice to Senior Management

Better Staffing

Pros

Flexible job while I was in Highschool. No real growth or opportunities. The manager I had was incompetent and immature.

Cons

Poor management was immature and not emotionally capable of handling her own life. When problems happened in her life she dumped extra work on assistant managers, which was a constant occurrence.

Advice to Senior Management

Better reviews for store level managers. There were no metrics to measure their capacity at management, only metrics to measure their sales levels.

Pros

very flexible and good with hours. very friendly workplace. if i needed help it was given promptly.

Cons

sometimes the customers were difficult to deal with and handling certain cash procedures were a bit of a hassle at times.

Advice to Senior Management

she was fair and completed her work and made sure everyone was happy.

Pros

I loved shoes so working there was great for the discount. Bonuses where done fairly on a monthly bases not quarterly or yearly so you got them more often.

Cons

There was nothing to prevent people from shoplifting. The only deterrent was customer service, but that was hard to provide when hours where cut and you where left alone with a busy store.

Advice to Senior Management

Have a greater understanding of what goes on at store level as far as theft, lack of training and payroll.