Brown Shoe Reviews

Updated July 13, 2015
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3.1
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Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
89 Ratings

Pros
  • Work-life balance is very good as well (in 11 reviews)

  • employee discount and nice working envoroment (in 17 reviews)

Cons
  • Really don't have good quality of upper management (in 16 reviews)

  • There are assistant managers who make more money than some store managers (in 12 reviews)

More Pros and Cons

273 Employee Reviews

Sort: Popular Rating Date
  1. Merchandise Planner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company to work for, they really care about their people and it shows.

    Cons

    the office can be very "clicky"


  2. Eh..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Brown Shoe part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    For an associate: Easy training, very little tasks to do. Pretty much moving shoes on the walls and runs, cash register, unpack shipping and break down boxes..consult with customers and sell things, straighten by skew numbers, and flip the store when its back to school. Mop occasionally and sweep every night. Not hard at all and im a teen. Also very flexible with your schedule. Assosiate discount up to 30% and guest discount as well.

    Cons

    No holiday pay since im part time, very strict company rules to protect against internal employee theft and external theft. Check your bags when you leave the store at end of shift. Must memorize things in case a director comes in from the corporate. Such as VIP, (verify inspect people) etc..

    Advice to Management

    Be calm training new people. I was very nervous and i made a mistake on the register- and was kicked off.


  3. Helpful (1)

    Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Brown Shoe full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love the people I work with and I love that I get to work with shoes. The hours are ok but could be better. And you get a great discount.

    Cons

    The pay is horrible for an assistant for the amount your responsible for. A lot of hours are spent working alone which leads to shrink and then you get blamed. Customer service doesn't back management up regarding return policies so you get in trouble.

    Advice to Management

    Pay your employees more considering the job is more physical then other retail jobs. Also be a little bit more lienent on dress code considering we spend all day moving rows and rows of shoes.


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  5. Great company if you donʻt work in the call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company gives a great discount on shoes and has special events.

    Cons

    Customer care department is super nit picky. Calls are graded and you are reprimanded for the smallest mistake. Method of grading calls is too ridiculous. Management was not good.


  6. Store sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Sales Manager in Woodstock, GA
    Current Employee - Store Sales Manager in Woodstock, GA

    I have been working at Brown Shoe full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for. They take great care of their employees and provide excellent benefits.

    Cons

    Evenings, weekends, and holidays. Hard to find reliable help .


  7. Sales Asscociate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very Genetic and absolutely comfortable. It was worth it.

    Cons

    Nothing Bad. The company overall is really good.

    Advice to Management

    Nothing


  8. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay and hours were good.

    Cons

    The only bad thing was that I wasn't told I would essentially be a loss prevention manager as well. People stole shoes you would have to get back the merchandise risking threats and harassment. The people are nice to work with but the district manager can be very impersonal.


  9. Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Keeping with the industry trends in footwear

    Cons

    not a lot of room for growth within the departments


  10. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Edinburgh, IN
    Current Employee - Assistant Manager in Edinburgh, IN

    I have been working at Brown Shoe full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with, fun environment, and stress free!

    Cons

    Hours got cut a few times but that's retail.


  11. Relaxed, professional, and not heavy on accessory sales.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Woodinville, WA
    Former Employee - Sales Associate in Woodinville, WA

    I worked at Brown Shoe part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The coworkers were very nice and all managers were nice and respected employees and their requested time off. Breaks were reasonable.

    Cons

    Hours provided were on average much less then part time. That is, less then 20 hours a week. More like ten to fifteen hours.



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