Brown Shoe

www.brownshoe.com
Employer Engaged

Brown Shoe Reviews

Updated March 4, 2015
Updated March 4, 2015
257 Reviews
3.2
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
79 Ratings

Review Highlights

Pros
  • Also good environment for young parents - work-life balance is highly emphasized (in 11 reviews)

  • The job comes with a really good employee discount, making it great for anyone with growing children (in 17 reviews)


Cons
  • Terrible upper management with the DM often ignored by SM (in 16 reviews)

  • There are assistant managers who make more money than some store managers (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer service is key.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Management teams work together frequently.

    Cons

    Payroll changes each week which will cause your bi-weekly pay to vary. No bonuses for assistant managers; no bonuses of any kind. Can't use vacation time during back to school season and Christmas.

    Advice to ManagementAdvice

    Offer more payroll to stores and bonuses.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Its a famous experience at famous footwear.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Famous Footwear
    Current Employee - Famous Footwear

    I have been working at Brown Shoe part-time (more than 5 years)

    Pros

    Working at famous footwear has been an amazing job started six years ago in highschool and to this day. I can't imagine leaving. Many opportunities to grow and develop. Many many many opportunities to learn all about true values and its endless

    Cons

    Challenges can be explaining some product knowledge to customers also learning to stay professional all the while when dealing with difficulty. A big down side is the pay scale we get and the minor raises that's probably the biggest negative I can come up with

    Recommends
  3.  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager
    Former Employee - Associate Manager

    I worked at Brown Shoe full-time (more than 10 years)

    Pros

    Ever growing company that's stable. Great discount on shoes (30%), and most people who are hired have great personalities and has a great focus on customer service that most stores today do not have. Bonus is available for Associate Managers and above. Had a pension plan for all full time members. Dental insurance is great and affordable.

    Cons

    Major lack of hours even for full time staff, bi weekly checks were never consistent, vacation time is occurred as you work, not given to you at the beginning of the year. The health care insurance company uses is the lowest form they could find. DSM's hardly visit their stores, and store managers can come and go as often as they like, Which means they don't work a 40 hour work week, but get paid for it.

    Advice to ManagementAdvice

    Check on upper level management to make sure that they are actually working for what they are getting paid for. Have a better way to distribute hours throughout the year so your not having one person work an entire 8 hour shift alone.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Very good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Working with great co workers and repeat customers

    Cons

    Needed more working hours to work during the week

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great job at first. Until they let go full time to hire part time so they didn't have to pay benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Flint, MI
    Current Employee - Assistant Manager in Flint, MI

    I have been working at Brown Shoe

    Pros

    Great deals on brand shoes

    Cons

    Hours. No benefits unless full time.

    Advice to ManagementAdvice

    Really look into who they let go and who they keep.

    Doesn't Recommend
    Negative Outlook
  7.  

    Product Development/Design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe

    Pros

    BWS is one of the few companies to still offer a pension, in addition to 401k. Employees also get 30% discount at Famous Footwear and shoes.com

    Cons

    Company is 100% sales driven. All decisions are based on hitting the numbers for the next quarter. This is not a company to work for if you like to work towards a long term vision/goal.

    Advice to ManagementAdvice

    Poll employees more often to see how happy they are.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant
    Current Employee - Assistant

    I have been working at Brown Shoe full-time

    Pros

    Good pay with awesome benefits

    Cons

    Hard to get promoted. But great upper management

    Advice to ManagementAdvice

    Very hard you just have to work very hard.

    Recommends
    Positive Outlook
  9.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Schedule flexibility
    No long shifts required
    Great work life balance
    Decent pay

    Cons

    Constantly controlling shrink
    No feedback on performance
    Assistants can be immature

    Advice to ManagementAdvice

    Hire older assistants and pay them more money

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Store sales manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Schedule control
    Fun and upbeat environment

    Cons

    Tasking
    No control over staff discipline

  11. 1 person found this helpful  

    Purchasing Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe (more than 10 years)

    Pros

    Built a great network during my time with the company.

    Cons

    Was laid off after 16 years of dedicated service.

    Advice to ManagementAdvice

    Be honest with your employees about their future.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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