Brown Shoe Reviews

Updated March 18, 2015
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3.1
260 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
82 Ratings

Pros
  • Also good environment for young parents - work-life balance is highly emphasized (in 11 reviews)

  • The job comes with a really good employee discount, making it great for anyone with growing children (in 17 reviews)

Cons
  • Terrible upper management with the DM often ignored by SM (in 16 reviews)

  • There are assistant managers who make more money than some store managers (in 12 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Brown Shoe part-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Amazing company. They take great care of employees.

    Cons

    Hours are sometimes low.

  2. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    there is always room to advance, salary is well

    Cons

    there's not much off a social life, depending on who your district manager it can either be smooth sailing or hard work.

  3. I enjoyed working at Brown Shoe,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director in New York, NY
    Former Employee - Account Director in New York, NY

    I worked at Brown Shoe full-time (more than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Environment, great leadership, great stable of Brands, good salary and benefits

    Cons

    New York office runs differently than Headquarter Office in St. Louis.

    Advice to Management

    Hire leaders that are visionaries and passionate about product and the people that work with them.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Learned to sell, great coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Northbrook, IL
    Former Employee - Sales Associate in Northbrook, IL

    I worked at Brown Shoe

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    -Talk with all kinds of people
    -flexible schedule
    -great coworkers

    Cons

    -making store spotless clean every night
    -signing people up for rewards cards

    Advice to Management

    don't make employees ask customers "what brings you in today?" obviously its shoes.

  6. Customer service is key.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Management teams work together frequently.

    Cons

    Payroll changes each week which will cause your bi-weekly pay to vary. No bonuses for assistant managers; no bonuses of any kind. Can't use vacation time during back to school season and Christmas.

    Advice to Management

    Offer more payroll to stores and bonuses.

  7. Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager
    Former Employee - Associate Manager

    I worked at Brown Shoe full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Ever growing company that's stable. Great discount on shoes (30%), and most people who are hired have great personalities and has a great focus on customer service that most stores today do not have. Bonus is available for Associate Managers and above. Had a pension plan for all full time members. Dental insurance is great and affordable.

    Cons

    Major lack of hours even for full time staff, bi weekly checks were never consistent, vacation time is occurred as you work, not given to you at the beginning of the year. The health care insurance company uses is the lowest form they could find. DSM's hardly visit their stores, and store managers can come and go as often as they like, Which means they don't work a 40 hour work week, but get paid for it.

    Advice to Management

    Check on upper level management to make sure that they are actually working for what they are getting paid for. Have a better way to distribute hours throughout the year so your not having one person work an entire 8 hour shift alone.

  8. Great job at first. Until they let go full time to hire part time so they didn't have to pay benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Flint, MI
    Current Employee - Assistant Manager in Flint, MI

    I have been working at Brown Shoe

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great deals on brand shoes

    Cons

    Hours. No benefits unless full time.

    Advice to Management

    Really look into who they let go and who they keep.

  9. Very good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with great co workers and repeat customers

    Cons

    Needed more working hours to work during the week

    Advice to Management

    n/a

  10. Product Development/Design

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    BWS is one of the few companies to still offer a pension, in addition to 401k. Employees also get 30% discount at Famous Footwear and shoes.com

    Cons

    Company is 100% sales driven. All decisions are based on hitting the numbers for the next quarter. This is not a company to work for if you like to work towards a long term vision/goal.

    Advice to Management

    Poll employees more often to see how happy they are.

  11. Its a famous experience at famous footwear.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Famous Footwear
    Current Employee - Famous Footwear

    I have been working at Brown Shoe part-time (more than 5 years)

    Recommends
    Recommends

    Pros

    Working at famous footwear has been an amazing job started six years ago in highschool and to this day. I can't imagine leaving. Many opportunities to grow and develop. Many many many opportunities to learn all about true values and its endless

    Cons

    Challenges can be explaining some product knowledge to customers also learning to stay professional all the while when dealing with difficulty. A big down side is the pay scale we get and the minor raises that's probably the biggest negative I can come up with

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