Brown Shoe Reviews

Updated October 27, 2014
Updated October 27, 2014
221 Reviews
3.0
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
70 Ratings

Review Highlights

Pros
  • Also good environment for young parents - work-life balance is highly emphasized (in 11 reviews)

  • The job comes with a really good employee discount, making it great for anyone with growing children (in 17 reviews)


Cons
  • Terrible upper management with the DM often ignored by SM (in 15 reviews)

  • Only store managers receive merit increases (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    nice working environment

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Assistant Manager in Phoenix, AZ
    Current Employee - Assistant Manager in Phoenix, AZ

    I have been working at Brown Shoe full-time (more than an year)

    Pros

    employee discount and nice working envoroment

    Cons

    not always the same working hours

    Advice to ManagementAdvice

    Need to have more rewards to associates to stimulate productivity.

    Recommends
    Positive Outlook
  2.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sale Associate in New York, NY
    Former Employee - Sale Associate in New York, NY

    I worked at Brown Shoe part-time (more than an year)

    Pros

    Flexible scheduling, good discount, fun atmosphere

    Cons

    Bad dress code, annoying management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Wrentham, MA
    Former Employee - Assistant Manager in Wrentham, MA

    I worked at Brown Shoe full-time (more than an year)

    Pros

    Great benefits, fantastic employee discount, flexible schedule and willingness to transfer to new location if desired (for example moving to a different state/area)

    Cons

    Working in retail always has its challenges must be able to commit to extra hours around holiday times, only an issue when juggling a family schedule

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    good company to work for short term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe

    Pros

    I enjoyed my time at Brown Shoe, though I knew it was only going to be a temporary duration which actually made it all the more enjoyable. Easy work, decent pay, clear objectives.

    Cons

    Scheduling is skewed and biased, unfriendly coworkers, constantly shifting management protocols, management gets really hypocritical at times and it is often difficult to follow what they are saying

    Doesn't Recommend
    Approves of CEO
  6.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Rockwall, TX
    Former Employee - Assistant Manager in Rockwall, TX

    I worked at Brown Shoe part-time (less than an year)

    Pros

    It is good under the right management.

    Cons

    It is difficult to obtain a good schedule. Not enough professionalism applied.

    Advice to ManagementAdvice

    Improve their training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Fun environment, great first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New London, CT
    Former Employee - Assistant Manager in New London, CT

    I worked at Brown Shoe full-time (more than 3 years)

    Pros

    Fun environment, with lots of great opportunity for quality customer interactions. The job comes with a really good employee discount, making it great for anyone with growing children. Decent health benefits for full-time employees, and most of the store managers I worked with were great.

    Cons

    Getting full-time hours can be difficult, especially for associates. Single person coverage means sometimes you have to let certain things slide. Compensation is not equal for amount of work managers put in.

    Advice to ManagementAdvice

    Two person coverage at all times would help with LP issues. Also, having a way to reward employees when goals are made - not just store manager bonuses. It's demoralizing knowing your hard work is going into someone else's pocket.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    A once good American Shoe Co that is getting rid of veteran managers & and taking away earned employee benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Brown Shoe full-time (more than 10 years)

    Pros

    Good customer service and focus,

    Cons

    In store alone around 6 hours a day , not safe in todays retail enviroment , company is on a path of getting rid of managers who have help to build the company to save on benefits , took away last years earned benefits package with out paying out what was accrued.

    Neutral Outlook
    No opinion of CEO
  9.  

    Managed 8800 square foot Famous Footwear store with little payroll hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    If you like having week days off and a busy work environment you will love this job!

    Cons

    Payroll constraints got short term results for investors but should have negative consequences down the road as inventory shrink increases and eventual loss of market share due to difficulties shopping unorganized stores.

    Advice to ManagementAdvice

    Get quality managers who understand what it takes to build an effective team.

  10.  

    poor pay for a lot of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Sales Manager in Milwaukee, WI
    Former Employee - Store Sales Manager in Milwaukee, WI

    I worked at Brown Shoe full-time

    Pros

    good communication family balance good training

    Cons

    long hours low pay sometime dirty warehouse work

    Advice to ManagementAdvice

    give bonuses for high performers

    Neutral Outlook
    No opinion of CEO
  11.  

    store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown Shoe full-time (more than 3 years)

    Pros

    great benefits 40% discount, competitive pay

    Cons

    unrealistic expectations, high theft, low hours. You spend most of your time either moving shoes or detouring shoplifters. not much time to give real customer service to the paying clients

    Advice to ManagementAdvice

    There has to be a better way to control the controlables as you would say. The amount of theft that happens at each location is crazy. Give more payroll hours one person on the sales floor and multiple tasks given as well as opportunistic individual or groups take advantage of the limited staff.

    Doesn't Recommend

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