Brown Shoe

  www.brownshoe.com
  www.brownshoe.com

Brown Shoe Reviews

Updated December 10, 2014
Updated December 10, 2014
234 Reviews
3.0
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brown Shoe President, CEO, and Director Diane M. Sullivan
Diane M. Sullivan
74 Ratings

Review Highlights

Pros
  • Also good environment for young parents - work-life balance is highly emphasized (in 11 reviews)

  • The job comes with a really good employee discount, making it great for anyone with growing children (in 17 reviews)


Cons
  • Terrible upper management with the DM often ignored by SM (in 16 reviews)

  • There are assistant managers who make more money than some store managers (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great coworkers and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Brown Shoe part-time (less than an year)

    Pros

    Managers are very experienced and knowledgable and happy to help you progress in sales.
    You will get many opportunities such as more hours, promotions, etc. if you do well in sales.

    Cons

    There is no pay based on commission, so if you are great in sales it doesn't benefit you at all.
    Stores have limited employees (mine had 5) so it's harder to find substitutes from your store.

    Advice to ManagementAdvice

    More theft prevention training

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Lots of good change in the last few years!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Planning Manager in Saint Louis, MO
    Former Employee - Retail Planning Manager in Saint Louis, MO

    I worked at Brown Shoe full-time (more than 5 years)

    Pros

    culture is changing for the better!
    great discount
    determined and action oriented CEO
    good work life balance (most depts)

    Cons

    can get stuck sometimes depending on the department and feel like you might be pigeon-holed. Makes it difficult to change departments, etc.

    Advice to ManagementAdvice

    allow for more flexibility when looking for positions in other areas of the company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown Shoe

    Pros

    Great culture and work life balance. High expectations on their people but empowering.

    Cons

    No real cons working for Brown Shoe.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Distribution Center super bad place for your health mentally and physically.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Control in Lebanon, TN
    Current Employee - Inventory Control in Lebanon, TN

    I have been working at Brown Shoe full-time (less than an year)

    Pros

    If you like hard manual labor or easy mindless jobs. You can wear whatever you want basically. You can wear headphones and listen to music. Sit around at times and do nothing. Easy money at times. Weekends off . Some over time very rare depends what department. Personal paid off time 40 hours a year. Not a lot of clean up. Clock in Clock out. Different tasks. The hard labor can be fun for a bit. good Bosses.

    Cons

    Working in trailers cold and super hot ones lifting cases for 8 hours a day. Dusty with loud women shouting orders on the intercom hurting your ears. Lifting cases of shoes by hand. Carrying heavy boxes on Cement floors. Hip pain, feet pain, Neck and lower back pain, Knee pain. Hearing loss, breathing in lots of dust. Last but not least unfair pay for unloaders, Shipping receiving and major reserve. No compensation for hard workers who out -work others. Pay is the same for every job for the most part. Lots of labor, minimal pay for the times we live in. The Place is horrible for your overall health lots of cussing and foul language. Being in isolated areas where your mind wanders. I would not recommend this place to anyone. High price low quality china made shoes. The nature of the work is not rewarding. No one wants to be there. Only if they need money.

    Advice to ManagementAdvice

    Have more parties and games . You should pay the receivers more money when they do more than asked. Also major Reserve. etc. People give up when they do what they are supposed to do . They say well hell I am not getting more money why put in the extra effort. Also Smoking is a huge issue the break room gets filled with cigarettes. People who don't smoke and do not want to inhale Second hand smoke. Don't have a place where they can at least go outside and be free from cigarettes.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Good starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Cleveland, OH
    Former Employee - Assistant Manager in Cleveland, OH

    I worked at Brown Shoe full-time (more than an year)

    Pros

    30% discount, very flexible hours, full time is 32 hours, benefits and insurance

    Cons

    Alone for hours, working 12 hour shifts with no breaks if no other manager works that day, poor attitudes, feel unsafe when stopping shoplifters

    Advice to ManagementAdvice

    More hours, it's illegal to work 12 hours with no break but no one cares..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Brown Shoe full-time (more than 3 years)

    Pros

    Great benefits decent pay and a 40% discount.
    It was fun in the beginning .

    Cons

    Not enough payroll to controls shrink, service customers, move shoes ( because that's what we do) price changes etc.... I felt like I was spent most of my time
    deterring shoplifters instead of driving business.
    Focus was on numbers and controllables the problem was you don't get to have a life as a manager if you are to meet all the ridiculous deadlines and expectations .

    Advice to ManagementAdvice

    Be realistic and give your managers enough payroll to accomplish everything. Oh ya an atta boy would be great once in a while.

    No opinion of CEO
  8.  

    Stay on Task

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shoe Sales in Cleveland, OH
    Former Employee - Shoe Sales in Cleveland, OH

    I worked at Brown Shoe part-time (more than an year)

    Pros

    The pay is good and if you can get full time hours there are benefits

    Cons

    It's hard to get personal time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Brown Shoe full-time (more than 5 years)

    Pros

    Brown Shoe offers a great work-life balance. Employees genuinely care about each other, which fosters a nice work environment. It is a fun, friendly place to work.

    Diane Sullivan, the current CEO and Chairwoman, has made great strides in making Brown Shoe more focused, profitable, and on a path for continued success. It is a great time to be a part of Brown Shoe.

    Cons

    Brown Shoe does not do a great job of cultivating future leaders. It's not so much that they need a special program for talented individuals, which they have attempted before, but rather, there needs to be a culture of achievement and career progression that is lacking today.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Met great co workers, and that's about all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Deer Park, NY
    Former Employee - Assistant Manager in Deer Park, NY

    I worked at Brown Shoe full-time (more than 8 years)

    Pros

    Nice co workers, good training, good employee discount... The only thing I take away from working with this company are the store level friends I made.

    Cons

    Promotions based on favorites not work style. Had to work alone most shifts, including closing/opening the stores. Not enough payroll hours.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Work here if you like being treated like dirt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Saint Louis, MO
    Former Employee - Anonymous in Saint Louis, MO

    I worked at Brown Shoe full-time (more than 5 years)

    Pros

    The opportunity to meet a few people that are knowledgeable and leaders in the footwear industry that care about growing the people below them. But you can find this in most other large corporations.

    Cons

    Work - life balance is non existent. They will work you like a slave, offer you non competitive salary raises if by chance you get promoted, and claim they are paying more than market value, ask you to lie to your customers and put you in compromising positions.
    Poor upper management, aside from maybe one or two, the rest lacks integrity, respect and are only looking out for their own bonuses.
    Office culture - negative and sad. Everybody is complaining about something, nobody does anything about it. it's a huge red flag when all your coworkers spend most of their time dissatisfied about something.
    There are no special perks.
    Major favoritism - absurd salaries and increases to people that management likes vs based on performance and hard work. These favored employees get to come into the office once a month for a couple of hours, while others that are doing the actual work get no decent increases, don't qualify for bonuses, and work on average 12hrs a day.

    Advice to ManagementAdvice

    Live up to what you preach. Invest in your people in all ways from office environment, additional perks, good and fair salary increases and promotions, allow them to have a healthy living, see what the rest of the world is doing and you will see how much more these investments will give back for the growth of the company...and please get rid of the private jet that you use for personal travels vs company use, the upkeep cost on that alone should be able to give your people a few extra well deserved raises.
    In addition, give a crap about the world. Be a part of finding sustainable practices that won't damage it further. Don't just talk the talk, walk it, like most of your competitors are doing. You have the history and the money to do a lot more than what they are doing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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