Brown & Brown Insurance

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Brown & Brown Insurance Reviews

Updated August 16, 2014
Updated August 16, 2014
72 Reviews

2.4
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brown & Brown Insurance President & CEO J. Powell Brown
J. Powell Brown
31 Ratings

Review Highlights

Pros
  • Great benefits package including 401k, employee stock options and paid time off (in 3 reviews)

  • There are some good people in the ranks but the good one rarely stay (in 3 reviews)


Cons
  • Very low pay, not much teamwork or organization (in 4 reviews)

  • Upper management has a very David Koresh view; either you buy in or you're out (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    New to Industry

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great time off, overall nice people.

    Cons

    Advancement and increases take awhile to achieve.

  2. 2 people found this helpful  

    I was the part time receptionist of the Baton Rouge office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receptionist  in  Baton Rouge, LA
    Former Employee - Receptionist in Baton Rouge, LA

    Pros

    I considered the compensation to be adequate at the time. It definitely wasn't any more than fair.

    Cons

    I find the office culture to be really catty. Some body is going to get fussed at. Company values listed include teamwork. This occurs sometimes. Don't count on benefits.

    Advice to ManagementAdvice

    Stop creating a cut throat environment. Team work does not occur in situations where people feel that their jobs are jeopardized.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Not even a good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great, if not over-worked, under-paid staff.
    Decent benefits

    Cons

    Terrible management
    No training program to actually speak of.
    Culture of gossipers
    Will fire you simply for being unhappy.
    Just plain awful.

    Advice to ManagementAdvice

    Actually create a training program for others besides your producers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Awesome Large company experience...if that's what you're looking for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefits Consultant  in  Indianapolis, IN
    Former Employee - Benefits Consultant in Indianapolis, IN

    Pros

    good resources and focus on sales. A sales organization that has sales at the 'heart' from the top down.
    a fun environment if you like awards trips and events with lots of alcohol
    fairly structured process for success
    good ladder opportunities if you want to be involved in commercial insurance sales
    their de-centralized approach to business is nice for the local markets to make the best decisions

    Cons

    a fun environment if you like awards trips and events with lots of alcohol, or lots of time wasted if you don't drink...but still a great chance for lots of blackmail content if you're into that kind of thing.
    if you plan to grow in benefit sales...look elsewhere. Their focus is commercial insurance (P&C) for the most part....there are some really good benefit folks in the company, but they've paved the way for the company. The company has a de-centralized approach to doing all business, this is awesome for Commercial insurance and benefits, but with benefits they should be better leveraging their size with benefits carriers.

    Advice to ManagementAdvice

    follow through on your statement to 'enhance employees' more thoroughly. Spend time getting to know employees before making big decisions. Sometimes the best decisions to the bottom line adversely affect not just the expendable employees, but quickly destroy positive work cultures that have been established.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    I enjoy working here. Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Specialist  in  Orange, CA
    Current Employee - Account Specialist in Orange, CA

    Pros

    Very nice and friendly people

    Cons

    The biggest problem is they do not train.

    Advice to ManagementAdvice

    Train more and appreciate the people you have

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Fantastic employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Producer  in  Daytona Beach, FL
    Current Employee - Insurance Producer in Daytona Beach, FL

    Pros

    Good environment, they really take care if their employees and strive to make them happy.

    Cons

    Need more competetive pay in departments other than commercial.

    Advice to ManagementAdvice

    I love my job! I love working for a company that takes care of their employees. I love the opportunity for growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    J Powell Brown, are you reading what your employees are saying about your company?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Florham Park, NJ
    Former Employee - Account Manager in Florham Park, NJ

    Pros

    The facilities are nice. For the most part the "worker bees" are extremely pleasant and as nice a bunch of co-workers you can find. The pay scale is adequate and they sweeten the deal by advertising a bonus paid twice a year.

    Cons

    The "Audit" is a joke. Your bonus is largely based on an audit of your files and the handling and compliance of your assigned accounts following their guidelines. 1st you don't get any training in your job, then you get audited on your accounts and you get marked off for things that occurred before you were ever employed by the company and that's a factor in your bonus. In NJ you can count a string of Account Managers that came before you - 6 Account Managers in a year is scary and is commented on by the client. Half the time the account is already a cancelled account when it is assigned to you. You are given guidelines of what needs to be done for every account and who does what, however, if the salesperson who is assigned the account ignores the dictates of the company it is up to the servicer to wipe their butt for them and address the coverage issues they have ignored or the telephone calls not returned or to explain why the coverage they want to sell is substandard to the client's needs. Most initial conversations with the client started out with me apologizing to the client for poor service. The computer system is not to a professional standard making the production of quality documents for your insured difficult to produce, time consuming or nonexistent and most of the computer files are empty shells with no information. So how did you write the risk with the carrier the first time with no information? Make it up as you go along?

    This is a sales driven company, however, the sales division is run by leaders who recruit from college (haven't seen a woman recruited yet) and are sent to school to get a license and are turned out with virtually no experience to review an account accurately for what kind of insurance is needed.

    Advice to ManagementAdvice

    I have read all of the other reviews and they are an accurate picture of the company- particularly the NJ Office.
    The CEO came to our office recently and gave a very eloquent speech on what he wanted for the company. If he really believed what he was saying he would put a stop to middle management's behaviors, and should start auditing his sales force. It is a minefield of E&O's waiting to explode.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Competitive and can be unfriendly enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Marketing Manager  in  Orange, CA
    Former Employee - Account Marketing Manager in Orange, CA

    Pros

    Decent benefits company is financially strong.

    Cons

    Very low pay, not much teamwork or organization. Money is the most important thing not people.

    Advice to ManagementAdvice

    Don't think they would listen. They have it all figured out.

    Doesn't Recommend
    Positive Outlook
  10. 2 people found this helpful  

    Very poor management, understaffed, very low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Sarasota, FL
    Current Employee - Customer Service Representative in Sarasota, FL

    Pros

    Good benefits, time off allowed is good

    Cons

    The management is very poor. Staff is under-paid and given heavy workloads. There is a divisive atmosphere between producers and staff created by management encouraging each to complain about the other and then finds fault with the staff person rather than attempting to solve the issue. Turnover is high and nobody seems to understand why - or possibly they don't care.

    Advice to ManagementAdvice

    Take a hard look at management in your offices. Some are very vindictive and if you see low morale, the reason is usually lack of good management capabilities.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Poor management and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property & Casualty Customer Service Representative  in  Mandeville, LA
    Current Employee - Property & Casualty Customer Service Representative in Mandeville, LA

    Pros

    Great benefits package including 401k, employee stock options and paid time off

    Cons

    Lean and mean is an understatement, greatly underpaid, unrealistic workload, no mentoring and no room for advancement.

    Doesn't Recommend
    Neutral Outlook

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