Brown & Brown Insurance Reviews

Pros

Interesting work. The benefits are ok. There are lots of employee discounts for amusement parks and attractions.

Cons

New employees are not given much training.

Advice to Senior Management

Stop gossiping, we can hear you.

Pros

gain experience, slightly better than being unemployed

Cons

low pay compared to peers at other agencies, "ameritocracy" which translates to they will fire you if they think they will gain a penny and will have no second thought, PCL's are not chosen based on actual management ability and they are not trained to manage, they care about sales but don't properly educate their sales staff, they want such a large profit margin that they will sacrifice ANYTHING, no one above you cares what you think about any of the issues laid out

Advice to Senior Management

With the economy down your bad side is shining brightly. You actually have to offer service, expertise and loyalty to your clients, something you assumed you didn't need in the past. Wake up or you will continue to lose the best and brightest to your competition who all tell jokes about how horrible it was to have once worked at B&B.

Pros

I like that the people that work there are very respectful, nice and humble. They are the only reason why it is bearable to keep this job.

Cons

Horrible pay, Horrible benefits, moving up takes extremely long. They seem to always be on a very tight budget, and say they can't afford raises among many other things. It's not a great place to have a lengthy career.

Pros

Benefits are great. Flexibility is nice. Treat the employees fairly

Cons

OVERWORKED and UNDERAPPRECIATED in the workplace.

Advice to Senior Management

Make some realistic expectations for staff.

Pros

Resources are a major advantage when working at Brown & Brown. The size of the company provides a great wealth of knowledge, which is important in the insurance business. The company is making an attempt to grow with younger employees, as the business tends to trend towards older people.

There are many older people working for the company. Aside from being a great knowledge base, many will be retiring in the next 1-15 years leaving room for advancement, and the ability to be handed accounts as people leave.

Cons

My office seemed to be rather disorganized. The phrase "too many chiefs" comes to mind. There were several high level managers and they did not communicate well with each other. This made it difficult to go in one direction and focus.

Another issue is “I’m always right!” Each member of higher management always thought they were correct – again, making it difficult to get one direct answer.

On another note, the service staff was generally unhappy. The account managers were over worked, did not have enough hours in the day to complete their work, and were not allowed to work overtime, or on the weekends. This sometimes made it difficult to keep accounts.

Advice to Senior Management

Get together and get organized. The company has a great business model and can work really well if everyone is on the same path.

Pros

Depending on who you work for, they will help pay for training, books, etc that will assist in your job. The company is financially stable, and as long you work hard you need not fear losing your job because of layoffs, etc.

Cons

It always amazed me how hard they get their employees to work for paying so much less than industry standard. The executives speak out about only rewarding senior management, and most of the time it takes years to move up, no matter how hard you work since the company is so flat.

Advice to Senior Management

Start rewarding people more for the hard work and sacrifices they make to help the company's profitability. Otherwise turnover will continue to be high.

Pros

- There is a focus on running lean
- Employee stock ownership is encouraged
- Some good managers and people

Cons

- Secretive bonus process
- There is a lack of encouragement to move to different offices for career opportunities. Every office acts like its own small company.

Advice to Senior Management

Be more open about the review and bonus process. Give more employees a stake and clearer picture in terms of the bonus structure and make this system more transparent. The employees are dependent on what their individual manager tells them. Develop career paths for movement among various offices in the company.

Pros

Good room for growth in the company

Cons

Its insurance. Not much else to say.

Advice to Senior Management

Keep up the good work

Pros

Small and flexible company which is good for newcomers to the industry

Cons

There seems to be little growth opportunity

Advice to Senior Management

None

Pros

Very nice co-workers. You are recognized for good work by upper management. Managers are eager to help you advance your career if you work hard.

Cons

Low pay and boring atmosphere. I would recommend this for a place to start out and leave as soon as possible.

Advice to Senior Management

I would recommend that they figure out a better way to recruit new employees because they could boost their business by cutting poor workers and hiring competent ones.