Brown & Toland

  www.brownandtoland.com
  www.brownandtoland.com
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Brown & Toland Reviews

Updated September 10, 2014
Updated September 10, 2014
39 Reviews
2.4
39 Reviews
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Brown & Toland CEO Richard Fish
Richard Fish
34 Ratings

Employee Reviews

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  1.  

    This is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown & Toland full-time

    Pros

    Everyone is so friendly and supportive.

    Cons

    There is limited time off.

    Advice to ManagementAdvice

    Communication can always be improved.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    From good to not good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown & Toland full-time for more than 5 years

    Pros

    Nice area, ease of access to transit, personal growth is possible if you do it yourself, fair wages, some really nice people
    There were more in the early days but now.....:(

    Cons

    No assistance with parking
    Poor leadership with their own personal issues
    Terrible communication
    Very unclear reasons for advancement for some and making others lives miserable
    Office culture was very comfortable once but is now about watching your back and what you say to whom-
    you got a target on your head-hostile work environment if your boss doesn't like something about you
    High turnover for some departments
    Bonus structure is unstructured
    Benefit package is offered but other companies have a much better offering
    Unrealistic expectations from people who don't know what they are doing in the first place-the boss doesn't need to know everything but should trust the people under them to be giving them the right information but instead of not believing anything said to them from the get go. Always a losing proposition to both people

    Advice to ManagementAdvice

    Office culture and how people look at their workday are important. There is a level of fear that has overtaken the family kind of company it used to be. Sharks everywhere. Does it really need to be that way? Yes, you must change to stay alive, but the overturn in employees is costing you a fortune. It could be so different. The values are there and there are plenty of people who share them so you have that going for you, but the exit of leadership is not a good sign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good Place to Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brown & Toland full-time for more than 10 years

    Pros

    The management is not only keeping up with changes in medical care but are actually ahead of the curve. They are good to the employees and are very patient with those that don't quite get the fact that things have to change fast and move quickly if everyone's going to have a job in three years.
    PTO is good. Training is available but you may have to show some initiative and get it on line through the company sponsored sites.
    The importance of the physicians and members in the Brown & Toland equation is part of the culture.

    Cons

    The rapid changes in the medical industry. The decline in HMO membership (although management is on top of it). It may be time to start looking for a new, more spacious facility.

    Advice to ManagementAdvice

    Keep up the good work. Fill the empty senior management positions that are open. Shut down early on the occasional holiday - it does wonders for morale.
    Sit the negative folks down (you know who they are)., answer all of their questions, explain the goals and reasons for your actions and let them know the damage they cause.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Brown & Toland full-time for more than a year

    Pros

    A real people person company

    Cons

    NONE: Except: There was no access to the roof on Fleet week

    Advice to ManagementAdvice

    Use Brown and Toland as an example of excellent management

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager  in  San Francisco, CA
    Current Employee - RN Case Manager in San Francisco, CA

    I have been working at Brown & Toland full-time for more than a year

    Pros

    Great culture and work life balance

    Cons

    Not many opportunites in nursing other than case management

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Current Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Brown & Toland full-time for more than 3 years

    Pros

    Great company with lots of talented & dedicated employees. B&T is growing & changing it's business strategies to improve and remain competitive as health care evolves.

    Cons

    There are some unhappy employees and they need to move on so that job opportunites are afforded to new dedicated employees who really want to make a difference and take pride in their work.

    Advice to ManagementAdvice

    Continue to invest in new technology & innovate your workforce in order for us to work smarter and excel as a great team!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Forward thinking and dynamic company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Brown & Toland full-time for less than a year

    Pros

    Location, Learning Opportunities, Cutting Edge Technology, Leadership, Team Memebers, Forfront of Healthcare, Starting Salary, Advancement

    Brown and Toland is a great organization that is true to their company values. BTMG puts patients and physicians first while placing a high value on employee engagement and satisfaction.

    Cons

    Nominal raises anually, clear milestones, goals and pathway for promotion and advancement, gossiping employees

    Advice to ManagementAdvice

    Opportunities for more frequent salary increase, promotion pathway

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Oh, come on already....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brown & Toland full-time for more than 3 years

    Pros

    Somewhat decent wages, but this is before you take into account transportation and parking costs (especially on game days!). Beware: The person sitting next to you with the exact same job title, who started months after you did... probably makes 15-20% more an hour than you do.

    Cons

    Executive leadership team who all seem to have a "Good 'ole Boy" mindset. Play their game and you are "in" until they no longer need what it is you can offer the organization. Your knowledge and professional contributions will propel only the executive leadership team to reach their own self-serving goals. Case in point: A Clinical Director with absolutely NO previous managed care experience. Ask to see her resume.

    Advice to ManagementAdvice

    Advice to partnering Health plans....Do you NOT know what is happening (or not happening) with the delegated care coordination for your members and the contracted services B&T should be providing? Isn't it about time you did something about the potential misappropriation of the dollars you pay B&T for their stated services?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The people can be great management is another story

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSR  in  San Francisco, CA
    Current Employee - PSR in San Francisco, CA

    I have been working at Brown & Toland full-time for more than 5 years

    Pros

    -decent pay
    -easy commute
    -Christmas party
    -smart colleagues
    -idealism for patient care is burgeoning
    -the dept I work in is great
    -Delia is a smart cookie, Stephanie is a great boss.
    -claims is also a good dept
    -everywhere else be wary

    Cons

    -lack of planning
    -lack of support from HR and Management
    -zero growth opportunity -laterally yes moving up not at all
    -lacks diversity in executive management
    -good old boys club
    -unable to be nimble
    -no desire to try new methods
    -gossip and childish behavior runs rampant with no penalty
    -across from AT&T park so game days are hell
    -no bonus structure - we may get one we may not
    - every year the date for your raise changes
    -medical is extremely high for a family
    -people quit or get fired they do not rehire for the position just keep piling on the work.
    -stress levels are out of this world
    -since Gloria left feels more like a hate hate

    Advice to ManagementAdvice

    See the cons above and make a serious effort to fix it. There has been a mass exodus from brown and toland from upper management that tells employees the writing is on the wall. I enjoy my job and believe BT can be the company we all strive for it to be. I am sticking here because of the relationships and the belief that you can turn that corner. But like most if you cannot in the near future I will be forced to look elsewhere. Brown and toland is not the worst place to work but it is not the best either. Weigh heavily and negotiate well coming in the door because that is all you will have and hope it is enough to withstand some issues that may creep up. Also lack of communication is horrific I've never been somewhere where they purposefully keep info away and then tell you in the 25th hr. Be wary of any job where it is constantly a 911 problem you must rectify.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Glad to be gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator  in  San Francisco, CA
    Former Employee - Coordinator in San Francisco, CA

    I worked at Brown & Toland full-time for more than 3 years

    Pros

    The staff level people are gret

    Cons

    Top heavy management, no concern for staff level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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