Bruegger's

  www.brueggers.com
  www.brueggers.com

Bruegger's Reviews

Updated December 7, 2014
Updated December 7, 2014
87 Reviews
2.6
87 Reviews
Rating Trends

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Bruegger's CEO James J. Greco
James J. Greco
27 Ratings

Review Highlights

Pros
  • customer interaction, no late nights (in 8 reviews)

  • you never work late nights because they open at 6am and close at 7pm (in 7 reviews)


Cons
  • Early mornings and weekends required (in 10 reviews)

  • hrs to manage with unrealistic labor expectations; high turnover rate doesn't surprise me (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Would not recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Pittsburgh, PA
    Former Employee - Shift Supervisor in Pittsburgh, PA

    I worked at Bruegger's

    Pros

    None. I found no pros after being there for 2 5 years.

    Cons

    No flexibility. Terrible management in corporate and on bakeries side. Awful pay for so many hours. No overtime.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    The worst company I have worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Bruegger's

    Pros

    The guests and team members you come in contact with every day. No other pros to mention.

    Cons

    Communication is poor and often is not truthful from the area manager on up. Bakery managers are not given the tools to do their jobs effectively. There are not enough labor hours given to build guest service, build sales or keep the bakery clean. You are expected to take minimum wage, people working their first job and give superior service immediately even though you have no hours to actually train them. Managers spend more time in positions than actually managing which cuts down on their effectiveness.

    Advice to ManagementAdvice

    Decide if you want to build a successful company for the long term or if you are just trying to make it look good so you can sell it. The slash and burn approach of simply cutting costs does not work and is a poor way of doing business. At the bakery level there have been many sacrifices. What are the people in the upper management positions sacrificing to help the situation?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Associate in Apple Valley, MN
    Current Employee - Counter Associate in Apple Valley, MN

    I have been working at Bruegger's part-time (less than an year)

    Pros

    Great food, nice customers and co-workers. I also like that they're pretty flexible with scheduling hours.

    Cons

    There aren't really any cons I can think of.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great quality of life expect hell on the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Bruegger's full-time (more than an year)

    Pros

    Great hours, and always expect to be home with your family for dinner or even lunch

    Cons

    They will work you to the bare of your teeth

    Advice to ManagementAdvice

    Should be willing to spend a little more money and no not for a raise but to have an extra person throughout certain parts of the day to help ease tension and for the guest satisfaction you claim to want.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Current assistant manager, Cleveland

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Current Assistsnt Manager in Cleveland, OH
    Current Employee - Current Assistsnt Manager in Cleveland, OH

    I have been working at Bruegger's full-time (more than 3 years)

    Pros

    Early hours, steady work, can build your own team, no deep fryers,

    Cons

    Workplace politics favors unfairly. Lots of drama. Upper management is disrespectful and talks down to everyone. Very small raises. Labor grid is irrational for expected guest service. No input as to which location you work at. Managers are incapable or ill fitted at their jobs remain in positions and those who work hard and are good managers are fired. Very high turn over. Stay clear of here for a while.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Associate in Trumbull, CT
    Current Employee - Counter Associate in Trumbull, CT

    I have been working at Bruegger's part-time (more than an year)

    Pros

    great food, closes early, fun coworkers. You make great connections with the regulars and learn a lot about yourself. good work-life balance

    Cons

    Managers can be very difficult, not enough pay for the work demanded, extremely busy location!! very early hours

    Advice to ManagementAdvice

    Management needs to take in account how hard employees work and compensate them for that, I've come into work at 5 am when everyone else that does that makes about a dollar more than me an hour. Managers could be friendlier.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Enjoyed

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Bruegger's part-time (more than an year)

    Pros

    worked well around my school schedule, promotions

    Cons

    does not hire seasonal, does not allow you to come back and work during school (college) breaks unless you plan to stay and are full-time (which goes back to the seasonal thing)

    Advice to ManagementAdvice

    hire seasonal!

    Recommends
    Positive Outlook
  9.  

    Nice short term job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Bruegger's (less than an year)

    Pros

    Love my GM and assistant manager. Early closes. Some bakeries in a close enough area that I can work at multiple stores,

    Cons

    The pay blows. I took a large pay cut coming here because I was told I'd be on the fast track to assistant manager, there's been no sign of that. The closing shifts are too short. The district manager doesn't really seem to listen to any employee issues.

    Advice to ManagementAdvice

    Listen to your employees. Don't promise promotions if you're not going to follow through. I have enough work experience to have the job I was promised.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Its ok for a between job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN

    I worked at Bruegger's part-time (less than an year)

    Pros

    work with great people, never work later than 8 pm, 50% discount and free drinks.

    Cons

    get set home early a lot, only make minimum wage, work week is Wednesday though Tuesday, schedule only put up every Thursday for next week and sometimes not until Tuesday. low staffed a lot.

    Advice to ManagementAdvice

    store management might think that team members are the problem for low scores on customer reviews but if store managers was doing there job right maybe there would be happier employees. not having schedules up until Tuesday doesn't give team members enough time to fix them if needed, hours of availability are set for a reason and should be followed, and under staffing makes people upset about the wait and team members about the work load.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Started out great, but their refusal to take my opinion seriously, cost them one of the best GM's they had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Bruegger's full-time (more than 3 years)

    Pros

    No late nights, decent pay

    Cons

    EARLY mornings, unreliable staff, unqualified assistant managers, non existent help from corporate.

    Advice to ManagementAdvice

    Consider that the people who work at ground level and build your restaurant from average to a money making machine in less than four years might have a little bit of experience behind those opinions, thoughts and strategies.
    Honesty goes a long way, but being blatantly dishonest about bonus calculations, etc. shows the scruples of a desperate company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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