Buck Consultants
2.8 of 5 64 reviews
www.buckconsultants.com New York, NY 1000 to 5000 Employees

Buck Consultants Reviews

Updated Jul 7, 2014
Buck Consultants – Atlanta – “Corporate 10k”

All Employees Current Employees Only

2.8 64 reviews

                             

100% Approve of the CEO

Buck Consultants President Fraser Smart

Fraser Smart

(4 ratings)

40% of employees recommend this company to a friend
64 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "great staff, flexible work arrangements"
    in 6 reviews
  • "Great flexablity, work/life balance"
    in 5 reviews
Cons:
  • "The major downside is that the parent company does not want to run Buck as an HR consultancy"
    in 6 reviews
  • "Information from senior management is cryptic and sometimes contradictory to their actions"
    in 3 reviews
  • Show more review highlights

Reviews

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    Good place for mid-career consultants

    Director (Current Employee)
    Chicago, IL

    ProsLots of flexibility
    Creative opportunities for commuicators

    ConsLack of leadership support
    Not a lot of cohesion among lines of business

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    2 people found this helpful  

    Great Flexible Working Environment but that's about it - Going downhill

    Anonymous Employee (Current Employee)
    Secaucus, NJ

    ProsGood benefits, very flexible working arrangement with the possibility of telecommuting. The environment is still not one of a big corporation, but rather a relaxed environment which reduces the level of stress one can encounter in Corporate America

    ConsBuck Consultants used to be the envy of the industry in terms of its client base, its reputation and its people. That was when Buck was a privately own company. then Mellon Financial Corporation acquired the firm and that's when it began to go downhill. We now had to report to a publicly traded company with all of the cost-cutting measures that come with it. Pay Increases and bonuses became smaller and less impacted by personal performance. Then, Mellon sold the firm to ACS (Affiliated Computer Services) and that's when we started to really go down. Lack of direction, poor management communication and OFF-SHORE, OFF-SHORE, OFF-SHORE, Hiring Freezes, bonus freeze, Furlows, no merit increases and no more distinction between high and low performers. ACS sets impossible financial expectation for the firm which is a way to cut merit increases and bonuses. Finally, the company is now owned by XEROX which means that Buck Consultants's Parent Company (ACS) has also a parent company. A real nightmare...

    Advice to Senior ManagementSell the company to an HR consulting firm or to a private equity firm. No more parent companies that do not understand our business and set higher expectation each year so that we can never meet them. Something must be done before it's too late.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    A place where management wants everyone to succeed but lack the ability to reward those who give 150%

    Director (Current Employee)
    Secaucus, NJ

    ProsFlexible work schedule. Benefits seem to be better than most other companies.

    ConsThere is always an excuse not to pay salary increases or bonus. Despite attaining double digit improvement over a prior year, an individual and a group is judged by the company's overall performance.

    Advice to Senior ManagementFix the reward system. Stop making profitable groups suffer because of groups who are either loosing business or not growing. Recognize that certain groups cannot grow without FIRST hiring new talent to train and prepare them for the new business.

    No, I would not recommend this company to a friend

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    Good place to work with limit upward movement

    Global Research Associate (Current Employee)
    San Francisco, CA

    ProsGood work-life balance, collegial environment, flexible, teams are small and you get the opportunity to explore different practices if you want to.

    ConsLimited promotion and recognition in different practices, and the salaries are lower than industry average, management can be bureaucratic making it hard to be noticed.

    Advice to Senior ManagementManagement should focus more on their employees instead of trying to cut the bottom lines. The employee morale at Buck can differently be increased.

    Yes, I would recommend this company to a friend

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    Great people, very collaborative environment

    Senior Consultant (Current Employee)
    Atlanta, GA

    ProsConsultants nationwide share information and best practices. The people are great.

    ConsParent company (ACS) is very bureaucratic and their employees don't work well with Buck employees because of extreme cultural differences.

    Advice to Senior ManagementWork on improving work relations between Buck and ACS employees by promoting a unified culture.

    Yes, I would recommend this company to a friend

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    Good people with integrity

    Director (Current Employee)
    Denver, CO

    ProsBuck provides innovative ideas; people are trust-worthy and loyal; long standing history as a leader in actuarial work; consultants share ideas

    ConsOffices seem top heavy; not much career development by upper management; occasional lack of communication; multiple ownership & leadership changes have caused some lack of direction

    Yes, I would recommend this company to a friend

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    Poor training, communication, and hiring

    Associate (Actuarial Track) (Current Employee)
    Fort Wayne, IN

    Pros401k match with 100% vesting at hire. DB plan with 100% vesting on 5th year. Almost imposable to get fired. Good stepping stone for next job. Good amount of vacation time, if you can use it all.

    ConsSome people who should have been weeded out years ago now hold manager roles.

    Training is poor.

    Parent company has a parent company.

    It has been 2.5 years since last raise.

    Bonuses are based on arbitrary goals that an individual has little ability to control.

    It looks as if their new business model is to get a cheaper staff.

    Communication between management and staff is sometimes nonexistent and sometimes misleading.

    Role of "Doer" "Reviewer" and "Project Manager" are different between your 17-40 plans. In many cases the Doer and Reviewer is the same person. It is not uncommon for the Project Manager to expect the Doer to keep track of the Project Manager's responsibilities.

    No clear track for promotion. HR website has a list of duties for each level but it is outdated. Some duties preformed by lowest level are listed as level three duties.

    Advice to Senior ManagementTake care of your employees or they will seek a fair wage as soon as the job market opens up.

    Hire people based on their resume and communication skills not something arbitrary like their proximity to your parent’s house.

    No, I would not recommend this company to a friend

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    high performers subsidize everyone else..

    Senior Actuarial Associate (Former Employee)
    Secaucus, NJ

    Pros-when there are no deadlines to be met, the hours are pretty flexible. you don't have to use paid -time off when you need to leave early for an event, or come in late because of an emergency.
    -decent starting salary when compared to other firms

    Cons-salary growth. buck's salary growth, exam raises, and promotion increases are somewhere between low and nonexistent.
    -pay for performance. buck's attitude with staff is basically "if you're good, do more work. if you suck, we won't promote you, but you can still collect your paycheck." Bonuses are so small that it doesn't really pay to work hard.
    -consulting tools. buck lacks good tools for their consultants to use. IT is definitely weak there.
    -competent staff. buck has very few talented consultants. most of the office is not credentialed beyond having an EA.
    -management. buck management will admit to problems, but will never do anything about them

    Advice to Senior ManagementFreezing salaries for high performers and letting low performing individuals keep their jobs in a recession tend to motivate high performers to look for opportunities elsewhere the second the economy starts to recover. Don't believe me? Check your turnover rate this year.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Poor management, no clear direction or long term planning

    Anonymous Employee (Former Employee)
    Phoenix, AZ

    ProsDecent Health and Dental Insurance Plans

    ConsTechnical infrastructure is terrible, making day-to-day work more difficult and time consuming than it should be. There is no clear strategic direction coming from any level of IT or the business with respect to technical initiatives. No consistent standards regarding performance expectations.

    Information is held in silos and those in the 'know' do not share knowledge

    Advice to Senior ManagementGet clear strategic direction, especially related to IT. Treat employees with respect and pay attention to their concerns.

    No, I would not recommend this company to a friend

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    Depends on which practice you are in

    Anonymous Employee (Current Employee)
    San Francisco, CA

    Prosallow you to telecommute from anywhere

    Consculture
    not a good place for women (again, depending on practice)

    Advice to Senior Managementyou need better communication and willing to spend money for better marketing

    No, I would not recommend this company to a friend

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