Budget Rent A Car Reviews

Pros

Local market locations are better than the airport. Decent benefits and pay for an entry level job.

Cons

Not really any upward mobility. It is a dead end job with almost no room for professional growth. Not recommended as a long term choice.

Pros

Meeting people from all over the world (airport location)
Genuinly being able to have an effect on a persons vacation

Cons

-Large level of distrust between managment and employees (unlike any ive ever seen).
-Budget has continually made it more and more difficult to make good money from commission by raising the commission tiers/thresholds and by forcing you to take the hit on unavoidable circumstances where you cannot sell. For example, at our location a large number of our customers were vacationers from Brazil. In the last year travel agencies in Brazil are trying to sell protection packages to their customers and keep them from purchasing Budgets, so they literally give them a copy of what our rental agreements look like with big circles around the add-ons and coverages saying DO NOT BUY THIS. So the deck is stacked against rental sales agents yet we still suffered for not be able to sell to them. Even worse if a customer prepays for an upgrade or add-ons over the phone or online, the rental agent has no opportunity to sell them, yet still takes the hit for the length of the rental even though theres nothing to sell.
-Payroll Issues. Me and others frequently wouldnt get our checks on time, or they would be short and wed have to wait until the next check to be fully compensated. THIS IS PEOPLES LIVELYHOODS YOUR MESSING WITH HERE!!
-Dealing with long lines of angry customers at times because Budget will "book" them a car online not knowing if they will even have it available at that date. (This is a underhanded sales tactic to "get you in the door")

Advice to Senior Management

Make your employees happy and they will make your customers happy. Treat your employees like humans and they may stop being forced to treat your customers like nothing more than dollar signs.

Pros

$$$ , pay is good for the work ,union environment, stafff are ususaly young

Cons

bad schudule , no flexablity in days off , no life , no future, pure die end job

Advice to Senior Management

treat pple better , treat customers fairly , less scam & more value for customer

Pros

My position allows me to move at my pace. I believe I give them a lot for what I receive. but in today's economy, I do feel pretty fortunate.

Cons

Superiors won't listen to my believes. Wished they would have more faith in me. I know the results would e astounding.

Advice to Senior Management

Pay a little more for good help. Don't always keep think getting new cheap help is always the best way to go.

Pros

there are advancement opportunities available

Cons

working on holidays and weekends

Advice to Senior Management

provide better incentives

Pros

permits new employee gradual independence

Cons

There was little room for advancement

Advice to Senior Management

more defined goals

Pros

Exciting, challenging environment. Operational roles offer fast paced, collaborative opportunities. I found my role as an operational manager fulfilling, and enjoyed being a part of the team. It takes creative thinking and excellent customer service skills to succeed at this company. I worked for a franchise location that was locally managed. I felt they made strong executive decisions to keep the company strong, especially after the travel industry was hit so hard after 9/11.

Cons

Difficult to find work life balance at times. Many of the positions available will be high stress. If you do not like dealing with a certain amount of stress, you may not enjoy working for this company.

Advice to Senior Management

I worked for a franchise location that was locally managed. I felt they made strong executive decisions to keep the company strong, especially after the travel industry was hit so hard after 9/11. Advice? Consider flex time for employees.