Buffalo Wild Wings

  www.buffalowildwings.com
  www.buffalowildwings.com
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Buffalo Wild Wings Reviews

Updated September 19, 2014
Updated September 19, 2014
471 Reviews
3.1
471 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Buffalo Wild Wings President, CEO, and Director Sally J. Smith
Sally J. Smith
204 Ratings

Review Highlights

Pros
  • Fast paced serving environment that is easy to learn especially for a server who has experience elsewhere (in 31 reviews)

  • Fun environment with great regulars (in 27 reviews)


Cons
  • managers show favoritism, long hours, must be liked to get good sections (in 32 reviews)

  • late hours and long shifts with no break/ worst job ever (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast paced semi-controlled chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Wild Wings

    Pros

    Sports atmosphere
    Fast paced
    Great wings
    Competitive pay/bonus

    Cons

    Labor budgets
    Burn out quickly
    Late nights-4am closes
    Understaffed

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Cool Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress  in  Southern Pines, NC
    Current Employee - Waitress in Southern Pines, NC

    I have been working at Buffalo Wild Wings part-time for less than a year

    Pros

    Great environment
    Fun
    Sports Bar
    Coworkers were nice & helpful
    Management team was awesome
    Possibility to make good money on sport nights

    Cons

    Tips
    Can be slow at times
    2.13 an hour isn't much when tips are bad
    Every 2 week pay
    No direct deposit

    Advice to ManagementAdvice

    Gratuity

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    (Cashier) Fastest and Esiest interview, ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Greeter  in  Houston, TX
    Former Employee - Cashier/Greeter in Houston, TX

    I worked at Buffalo Wild Wings part-time for more than a year

    Pros

    -Good work/life balance
    -Fun environment and coworkers
    -Free /discount food
    -Great tips during football season!

    Cons

    -Too many teens, that don't tip
    -Constantly had teens walk out without paying
    -Constant change in management

    Advice to ManagementAdvice

    Stop hiring Managers/Assistance that can't keep the job longer than 6 months. Things get unorganized, protocols change due to the constant change of management

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    This was a franchise, not corporate: Great quality of life, super staff, owner support, and acceptable salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Gilbert, AZ
    Former Employee - Assistant General Manager in Gilbert, AZ

    I worked at Buffalo Wild Wings full-time for more than a year

    Pros

    Quality of life, flexibility, autonomy, able to flex your abilities and learn new skills.
    The regulars and staff were like family. Great environment.

    Cons

    Pay was good but not great, benefits: Vacation, Medical was available, bonus structure was tough, no 401K or stock options.
    I never received Direct Deposit, but it was available at the end.

    My particular franchise store is closed now and will reopen in June/July 2015 in Casa Grande.
    It will be a brand new start. That family feel we enjoyed, will have to be nurtured and developed all over again.

    Advice to ManagementAdvice

    Guests pay the bills, but unless you want to be continually training staff find the good, weed out the bad or train and mold them to be good and make everyone (staff and guests) happy and you will have smooth sailing. This takes time, so be willing to commit to it, shape it and make it your own. Have pride of ownership and take pride in what you do.

    In this career, you have to care. You have to truly care about people and want to create an atmosphere of enjoyment.

    If you care about people and what you do you've already won. Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fun fast paced environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Wild Wings

    Pros

    you can watch all the games

    Cons

    you work long hours with out breaks

    Advice to ManagementAdvice

    care about the employees more

  7.  

    Good place to work for during college.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Wild Wings

    Pros

    Flexible hours, work-life balance, the staff you work with will more-often-than-not become some of the closest friends you have.

    Cons

    Training is lacking, Customers can be rude and even leave you $0 as a tip. They feel like you are their servant, not a server.

    Advice to ManagementAdvice

    Hire management and employees based on emotional intelligence (EQ), as well as ability to hit numbers each week/month/year.

  8. 1 person found this helpful  

    Uneven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly Manager  in  Dayton, OH
    Current Employee - Hourly Manager in Dayton, OH

    I have been working at Buffalo Wild Wings full-time for more than a year

    Pros

    Customers are great..Team Members fun..shift goes fast.

    Cons

    Regional Management not so great.(Boys Club)..no support for managers, just pressure. Schedules are terrible for the most part.

    Advice to ManagementAdvice

    Care about Managers as much as you do Team Members! Great care is given in providing support to TM so good talent is retained. Hourly Managers aren't given the same courtesy's. Upper Management should watch the diversity training provided to all employees and follow the guidelines!

  9. 1 person found this helpful  

    Life as a server

    Former Employee - Server
    Former Employee - Server

    I worked at Buffalo Wild Wings part-time for more than a year

    Pros

    Quick money, cool people, nice atmosphere

    Cons

    Management was a bit disorganized

    Neutral Outlook
  10. 1 person found this helpful  

    "An Easy Place to Start for some Initial Restaurant Experience, but not Long Term"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Downey, CA
    Current Employee - Server in Downey, CA

    I have been working at Buffalo Wild Wings part-time for less than a year

    Pros

    You gain a lot of experience here.
    I found it easy to cross-train in multiple positions, which is great for your resume. Also, its a place to learn the daily operations behind a restaurant as a new-comer.
    I think this company is easy to get into, which is great to help you get your "foot-in-the-door" with the restaurant business.

    Cons

    Breaks:
    Taking breaks is very very difficult without feeling some type of shame from managers. You run by business time, with the breaks. So if you're in the middle of a rush, it probably isn't gonna happen. Even if you're starving and haven't taken a break since you started your shift, most employees end up sneaking food.

    Management:
    I've had some very rude, disrespectful, biased, egotistical, disorganized, lazy, power-hungry, negligent managers that have worked for this company for years. Which seems to imply that either corporate takes no interest in the quality of their management or the treatment of entry-level employees by management.I say this because I have seen that the the honest, hard-working, genuine employees are often times taken advantage of for their sincere concern in good quality work. For example, I have seen managers assign more work to good employees, not promote them to a position the employee is working to get into although they are deserving, not giving them a raise or decent pay when requested, and are held to a ridiculous double standard, and exploited for being a really hard worker. Some locations are good about giving hours to good employees, but seems to be the exception not the rule.

    Advice to ManagementAdvice

    Hold your management to the same standards that employees are held to. Restructure your method for employee treatment, by ensuring managers are upholding company leadership values as discussed in our Team Member Handbook such as "showing respect" and "fair treatment" to ensure that this corporation can genuinely have open and honest communication between employees. I'm sure these changes would guarantee a smoother running restaurant with strong lines of communication, overall employee satisfaction, and lower employee turn-over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Bdubs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Experience Captain  in  Nash, TN
    Current Employee - Guest Experience Captain in Nash, TN

    I have been working at Buffalo Wild Wings full-time for more than a year

    Pros

    Great experience getting to know guests, and other employees.

    Cons

    Poor communication, and lack of keeping their word. Says what sounds good to get you on your way, and act as if they never said a word.

    Advice to ManagementAdvice

    Keep your word!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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