Buffalo Wild Wings Reviews

Updated March 31, 2015
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3.1
668 Reviews
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Buffalo Wild Wings President, CEO, and Director Sally J. Smith
Sally J. Smith
265 Ratings

Pros
  • socialization with customers, fun fast paced energy (in 32 reviews)

  • Fun atmosphere, customers are usually here to have a good time and are in good spirits (in 30 reviews)

Cons
  • managers show favoritism, long hours, must be liked to get good sections (in 42 reviews)

  • Big problems in upper management which quickly deploys down to field level (in 18 reviews)

More Pros and Cons

Employee Reviews

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  1. Fast pace, high expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HOH Manager in Los Angeles, CA
    Current Employee - HOH Manager in Los Angeles, CA

    I have been working at Buffalo Wild Wings

    Pros

    Everyone but GM is hourly, so you get paid for every minute you work.

    Cons

    Young clientele, young inexperienced staff.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Cashier/Greeter

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buffalo Wild Wings

    Pros

    Good tips, flexible hours, 50% discount comes with employment.

    Cons

    Always on your feet. No breaks.

  3. I have worked here for a little over 2 years now and its a love hate relationship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Frisco, TX
    Current Employee - Server in Frisco, TX

    I have been working at Buffalo Wild Wings

    Pros

    Fun environment
    Good Pay
    Flexible Hours
    Fast Money
    Simple training

    Cons

    Not Much Room to Grow in the Company
    They Play Favorites
    Regional Manager does not help

    Advice to ManagementAdvice

    Hold more staff meetings, if your servers are struggling the restaurant can not function properly.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Very Good Expirence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Indianapolis, IN
    Former Employee - Server in Indianapolis, IN

    I worked at Buffalo Wild Wings full-time (more than a year)

    Pros

    Team-oriented, fast paced, always busy. Management listens to employee's concerns and tries to find solutions to problems.

    Cons

    Low tips on discount days like "Wing Tuesdays" or "Boneless Thursdays" but those days are pretty busy so it evens out but it would be nice to make lots of money on busy nights instead of only coming home with $50 after a very busy shift.

    Advice to ManagementAdvice

    Gratuity percents on the bottom of receipts would increase tips on a regular basis without seeming cheap. Applebees and Red Lobster in Indianapolis do it, and it would be nice if Buffalo Wild Wings did too to help out the servers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Great place to work as a single job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Bellevue, NE
    Former Employee - Line Cook in Bellevue, NE

    I worked at Buffalo Wild Wings

    Pros

    50% off food after you work
    25% off when you don't work

    Somewhat flexible hours

    Super friendly staff

    You will never meet a closer and happier crew then a buffalo wild wings team

    Excelent 'move up' opportunity after 8 months of working there (Wing Certified Trainer, Management if your over 21)

    Cons

    Expected to learn new Limited Time Offers without even being taught them

    Long hours (my shifts were 10am-3am, yes in the morning)

    The rushes every night of the week lasting more then 2 hours get pretty annoying

    Training is long and slow, not so much informative

    Advice to ManagementAdvice

    Understand workers are not minions, they're human beings who do need somedays off once in a while

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Bartender/Trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Belton, MO
    Former Employee - Bartender in Belton, MO

    I worked at Buffalo Wild Wings full-time (more than 5 years)

    Pros

    Fun energetic atmosphere with awesome food

    Cons

    Little opportunity to move up

    Advice to ManagementAdvice

    Listen to your people, dont manage with an iron fist

    Recommends
    Positive Outlook
  8. I worked for a franchise that was terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Daytona Beach, FL
    Former Employee - Manager in Daytona Beach, FL

    I worked at Buffalo Wild Wings full-time (more than 3 years)

    Pros

    Pay was decent. Staff could be fun.

    Cons

    Long hours. 17 hour days during event weeks.

    Advice to ManagementAdvice

    Get bought out.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. Not a bad place to work for starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Buffalo Wild Wings

    Pros

    Their food discount, flexibility with scheduling, managers are typically understand for the most part, the environment, starting pay is decent for a restaurant, other staff is pretty nice and fun

    Cons

    I believe some company standard procedures are a little too stringent, not all of management is quite trained in terms of being professional with employees as in not being professional when it comes to other employees who have decided to work less for personal reasons

    Advice to ManagementAdvice

    The company isn't bad at all. There might need to be additional training considering management and their professionalism. Maybe a little less stringent on company standard procedures concerning the food discounts since they are to be only applied when the food is made to be dined in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Good cash for a server as a part-time student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Minneapolis, MN
    Former Employee - Server in Minneapolis, MN

    I worked at Buffalo Wild Wings part-time (more than a year)

    Pros

    The people you work with are a lot of fun and the sports atmosphere makes it fun to go to work

    Cons

    You are generally stuck in the server position unless you have years of experience at the store or 21 and can be a bartender

    Advice to ManagementAdvice

    Create a better system of management hierarchy, at times it felt that I didn't know what manager was the lead

    Recommends
    Negative Outlook
    No opinion of CEO
  11. Fun action packed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Experience Captain
    Former Employee - Guest Experience Captain

    I worked at Buffalo Wild Wings

    Pros

    I loved being able to watch sports and make money at the same time

    Cons

    Working late hours never having a day off always most like you live there

    Advice to ManagementAdvice

    Give people a day off every now and again

    Recommends
    Neutral Outlook
    Approves of CEO

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