Buffalo Wild Wings

  www.buffalowildwings.com
  www.buffalowildwings.com
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Buffalo Wild Wings Reviews

Updated September 30, 2014
Updated September 30, 2014
476 Reviews
3.1
476 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Buffalo Wild Wings President, CEO, and Director Sally J. Smith
Sally J. Smith
208 Ratings

Review Highlights

Pros
  • Fun, community connected, guest are great, growing with a fast paced company, sports (in 31 reviews)

  • Fun atmosphere, customers are usually here to have a good time and are in good spirits (in 28 reviews)


Cons
  • managers show favoritism, long hours, must be liked to get good sections (in 34 reviews)

  • late hours and long shifts with no break/ worst job ever (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Every review is subjective- remember that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/WCT  in  Cookeville, TN
    Current Employee - Server/WCT in Cookeville, TN

    I have been working at Buffalo Wild Wings full-time for less than a year

    Pros

    Every branch of this company is subjective. Where one branch has horrible management, no teamwork, and lack of sufficient income, the BWW in the city next door could have amazing versions of all three. No restaurant is exactly the same and the negative reviews on the company should be taken with a grain of salt (as well as positive ones). Just because one branch is awful does NOT mean all of them are. I love my branch- I have fantastic managers, 98% of my coworkers are great and work hard, and I make more than enough to pay my bills on a weekly basis.

    Cons

    Some coworkers are iffy and shouldn't be in the food industry. New employees are 50/50. I want to say the hours suck for some but I'm not a closer so I'm never there past 10:45 regardless. Shifts can irritatingly long but I knew that going in. And of course, you'll run into some of the worst people in the universe but that's true for any restaurant.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Wild Wings

    Pros

    friendly people, with high motivation and spirit

    Cons

    work harder, dont stop believing

  3.  

    Great people, fun values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buffalo Wild Wings for more than a year

    Pros

    Flexibility, great atmosphere, fun benefits

    Cons

    Value of individual employees not a priority
    Only select management helps on the floor

    Advice to ManagementAdvice

    Value your employees

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good people, fun atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver/Cook  in  Ashland, OH
    Current Employee - Delivery Driver/Cook in Ashland, OH

    I have been working at Buffalo Wild Wings part-time for more than 3 years

    Pros

    Flexible work schedules. Open late, so opportunity to go to school during day and work at night.

    Cons

    Basic woes of kitchen work. Not particularly good health benefits for part time.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Fast paced semi-controlled chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buffalo Wild Wings

    Pros

    Sports atmosphere
    Fast paced
    Great wings
    Competitive pay/bonus

    Cons

    Labor budgets
    Burn out quickly
    Late nights-4am closes
    Understaffed

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Cool Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress  in  Southern Pines, NC
    Current Employee - Waitress in Southern Pines, NC

    I have been working at Buffalo Wild Wings part-time for less than a year

    Pros

    Great environment
    Fun
    Sports Bar
    Coworkers were nice & helpful
    Management team was awesome
    Possibility to make good money on sport nights

    Cons

    Tips
    Can be slow at times
    2.13 an hour isn't much when tips are bad
    Every 2 week pay
    No direct deposit

    Advice to ManagementAdvice

    Gratuity

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    This was a franchise, not corporate: Great quality of life, super staff, owner support, and acceptable salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant General Manager  in  Gilbert, AZ
    Former Employee - Assistant General Manager in Gilbert, AZ

    I worked at Buffalo Wild Wings full-time for more than a year

    Pros

    Quality of life, flexibility, autonomy, able to flex your abilities and learn new skills.
    The regulars and staff were like family. Great environment.

    Cons

    Pay was good but not great, benefits: Vacation, Medical was available, bonus structure was tough, no 401K or stock options.
    I never received Direct Deposit, but it was available at the end.

    My particular franchise store is closed now and will reopen in June/July 2015 in Casa Grande.
    It will be a brand new start. That family feel we enjoyed, will have to be nurtured and developed all over again.

    Advice to ManagementAdvice

    Guests pay the bills, but unless you want to be continually training staff find the good, weed out the bad or train and mold them to be good and make everyone (staff and guests) happy and you will have smooth sailing. This takes time, so be willing to commit to it, shape it and make it your own. Have pride of ownership and take pride in what you do.

    In this career, you have to care. You have to truly care about people and want to create an atmosphere of enjoyment.

    If you care about people and what you do you've already won. Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    (Cashier) Fastest and Esiest interview, ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Greeter  in  Houston, TX
    Former Employee - Cashier/Greeter in Houston, TX

    I worked at Buffalo Wild Wings part-time for more than a year

    Pros

    -Good work/life balance
    -Fun environment and coworkers
    -Free /discount food
    -Great tips during football season!

    Cons

    -Too many teens, that don't tip
    -Constantly had teens walk out without paying
    -Constant change in management

    Advice to ManagementAdvice

    Stop hiring Managers/Assistance that can't keep the job longer than 6 months. Things get unorganized, protocols change due to the constant change of management

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Terrible customers

    Current Employee - Server  in  Ferndale, MI
    Current Employee - Server in Ferndale, MI

    I have been working at Buffalo Wild Wings part-time for more than a year

    Pros

    Seems like if you are lucky enough to be noticed you have opportunities for advancement. I've seen WCT's become managers at different locations.

    Cons

    Management is a huge problem,
    great work never gets noticed.
    poor communication

    Advice to ManagementAdvice

    Take your job as seriously as you ask the employees to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Line cook at Arizona store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buffalo Wild Wings

    Pros

    Upbeat environment, fun, not too strict, got every date I requested off, got good pay for a high schooler at his first job.

    Cons

    No breaks, even on days I worked more than 12 hours, so you better believe my feet were in pain. Hours were flexible at first, but as months when on there were many times management made me close on school nights except my kitchen manager. (I was a senior at 18, so I guess that's why) so I was very tired. Scheduling was poor, there were times I worked in between part and full time, but then there was a period I only was scheduled 7 hours a week for 3 months, so imagine if I were on my own. If you closed you would leave at 3 or 4 am but I wasn't too picky about that on times I didn't go to school. Restaurant was often understaffed, and management cut people (sent them home early) right before rushes, leaving us understaffed. I would give my experience 4 out of 10. I'd love to give it a higher rating, but there some improvements that need to be made.

    Advice to ManagementAdvice

    Out of this job and my current job, i have to give to to my current job when it comes to making good management decisions. You guys need to treat your employees like people, they're apart of this company too. Management needs to be considerate of scheduling and make sure staff is equivalent to the volume of the business. I appreciate the opportunity you guys have given me, no matter what I said on this review, buffalo wild wings is still great, and will always have a place in my heart.

    Recommends
    Neutral Outlook
    Approves of CEO

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