Build.com Reviews

Updated March 25, 2015
72 reviews filtered by
  • Any Location
  • Any Job Title
3.8
72 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Build.com Founder & President Christian Friedland
Christian Friedland
51 Ratings

Pros
  • Signs such as "Work Hard Play Hard", "No Good Comes From Hitting 'Reply-All'" and "If It's Really Funny, It's Probably Harassment" adorn the walls (in 6 reviews)

  • They provide free food and coffee, as well as perks for meeting goals (though those are vanishing at a rapid rate) (in 6 reviews)

Cons
  • You have to prove you're worth it to the company to keep up with the cost of living (in 3 reviews)

  • If you have a phone at your desk you're going to be taking sales calls when the understaffed sales team is overwhelmed (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    Fantastic career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Chico, CA
    Current Employee - Management in Chico, CA

    I have been working at Build.com

    Pros

    I joined Build.com while still in college. I thought I'd be there 6 months. That was now 12 years ago in 2003! My college job has turned in my career and Build.com provides more than enough opportunities year after year to keep me interested in staying! The excitement of the job keeps me around the people I work with get me excited to come to work everyday!

    Cons

    We grow fast and sometimes info doesn't make it out to the right people at the right time. Sometimes people then feel like that is by design or there is some master plan for keeping people in the dark. I promise you there isn't.

    Advice to ManagementAdvice

    Continue to dig into communication and bring everyone along with all the information they need as soon as you can.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Everyone seems very involved which makes the company feel like a big family even though we all don't know each person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chico, CA
    Current Employee - Inside Sales Representative in Chico, CA

    I have been working at Build.com

    Pros

    Challenging, free food, option for when we can work

    Cons

    Getting used to a job I've never done before, sales.

    Advice to ManagementAdvice

    The trainings were great, everyone has been very helpful in management

    Recommends
    Positive Outlook
    Approves of CEO
  3. Forge your own path! Thanks for creating this opportunity, Mr. Friedland!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chico, CA
    Current Employee - Manager in Chico, CA

    I have been working at Build.com

    Pros

    I came on six months ago and have already been promoted from Data Specialist to a management position. This company is growing so fast, there are tons of opportunities for the go-getter or the employee with management experience!

    This company is so SUPPORTIVE of the creative process! I see something to fix, have an idea to fix it, the gates are open for me to run with it. If I succeed, we all win; if I fail, I'm not punished (as long as I fail honestly and admit it before too much damage is done).

    Work can be boring. Build.com makes it as palatable as possible with: free organic fruits delivered weekly, a keg of Sierra Nevada every Friday, fully stocked kitchens, adjustable-height desks (so I can stand up and move around while I work), ping pong, darts, PS2, competitions, FREE CLASSES, free fresh-ground coffee, and frequent events.

    Cons

    Well, it is still WORK.

    Advice to ManagementAdvice

    Avoid snap judgments. Ensure it's not just the person with the biggest personality that gets ahead. Some of the quieter ideas might be the smarter ones. Don't rely solely on middle management to communicate the ideas upward (esp. in the clamorous sales dept). Keep promoting other, more direct channels of communication. Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Best post-college experience I could ask for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PPC Specialist
    Current Employee - PPC Specialist

    I have been working at Build.com full-time (more than 3 years)

    Pros

    Build.com fosters a friendly corporate environment, with a unique culture which I imagine cannot exist anywhere else. I've been fortunate enough to find myself working hard on many projects, with compensation and promotions that make me feel valuable and well rewarded. I know that my peers and the company as a whole care about my personal career goals, and as a team we work to realize all goals on a daily basis.

    Cons

    I know some people can fall into a rut in certain starting positions. However, in my personal experience, voicing needs and goals, while delivering quality work, to people in higher positions is the ticket to getting into new experiences.

    Advice to ManagementAdvice

    Carry on! I couldn't be happier with the opportunities and rewards we get to experience as valued Build.com employees.

    Recommends
    Positive Outlook
  6. Best job in town

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Chico, CA
    Current Employee - Sales in Chico, CA

    I have been working at Build.com full-time (more than 5 years)

    Pros

    When you love your job, you never work a day in your life. Been over five years and I still look forward to the next day at work. Time flies by because you're so busy, but my favorite part, is getting to help people every day.

    Cons

    Sometimes clients think it's your fault UPS didn't get there in time or something broke in transit.

    Advice to ManagementAdvice

    Compliment sammich... say something nice, where you can improve, something nice again.

    Recommends
    Positive Outlook
    Approves of CEO
  7. ISR

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee in Chico, CA
    Current Employee - Anonymous Employee in Chico, CA

    I have been working at Build.com full-time (less than a year)

    Pros

    It's a great company to work for, and they do their best to make sure you know all there is to know about the company you represent. Working for Build isn't just a job... It's a career, and a great one.

    Cons

    If you're not good at multitasking, then that would be the only con..

    Recommends
    Positive Outlook
    Approves of CEO
  8. Incredibly Awesome: If You Want It To Be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at Build.com full-time (more than a year)

    Pros

    You have the direct ability to decide how much money you make. If you want to go somewhere in the company, you have all of the tools and resources to make that happen. I have little to no pity on the people who complain, gripe and consistently pout about their " lack-of " movement in the company. OPEN YOUR OWN DOORS, THEY DON'T OPEN THEMSELVES!

    Cons

    It can be a bit chatty, and word travels fast. Please though, let me raise the question: WHERE IN THE HELL ISN'T IT?

    Advice to ManagementAdvice

    If I have anything to say to management it would be: Think about your actions and how they are perceived. Perception in some ways is more important than the actual action, or reason for it.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Enjoyable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Business Development in Chico, CA
    Current Employee - New Business Development in Chico, CA

    I have been working at Build.com full-time (more than 3 years)

    Pros

    Awesome atmosphere, opportunities for growth within and a leadership team that fosters employee happiness and well being.

    Cons

    It's tough to crave fruit that is not in season and is therefor unavailable in the break room. The company is growing so quickly it's hard to remember names and more often, faces.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Build.com - fast, fun, and plenty of opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Build.com full-time (more than a year)

    Pros

    Great local compay that has grown to be the premier online retailer for home improvement. Tons of opportunity for advancement if you're hard working and motivated.

    Cons

    Growing pains for company that has expanded extremely fast over the last 4-5 years.

    Recommends
    Positive Outlook
  11. My Build Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chico, CA
    Current Employee - Inside Sales Representative in Chico, CA

    I have been working at Build.com

    Pros

    Working here my day goes by extremely fast. I always have something to do, the support here is fantastic. The company takes care of you and makes it enjoyable to come to work.

    Cons

    Angry customers would be the downfall but you have customers that are really great so it makes up for it.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Build.com? Share Your Experiences

Build.com

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.