Bupa Reviews

Updated August 3, 2015
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2.7
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Stuart Fletcher
21 Ratings

Pros
  • work life balance, paid training (in 8 reviews)

  • Fantastic staff and great work environment (in 9 reviews)

Cons
  • Poor management in Miami they should a more diversified group of employees ,a high % of employees or managers are from Havana Cuba (in 4 reviews)

  • No real decision making until the choices run out (in 3 reviews)

More Pros and Cons

72 Employee Reviews

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  1. Inspiring company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Healthcare Change Management in London, England (UK)
    Current Employee - Healthcare Change Management in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Bupa full-time (More than a year)

    Pros

    Inspiring vision, meaningful purpose, open honest culture, flexible working, customer-centric, believes in your own health &wellbeing, going through exciting positive change

    Cons

    Not as international or integrated as it could be (but working on it!), salary ranges not as high as in other industries


  2. Amazing place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great focus on people and the tone from the top is shared throughout the company. Great atmosphere and place to work.

    Cons

    Might be a little bit haphazard and inconsistent with some things but this is a very minor point.


  3. Helpful (1)

    You are a number and not a human being

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free fruit Free Gym membership Free private healthcare after passing probation Free Wireless

    Cons

    Targets set based on how much money is spent on marketing and not on individual forecast Hierarchy encourage experienced consultants to steal sales off less experienced staff. Senior stole two sales of two different people on the last day of the month in order to hit target, then a couple days into the new month advised the individuals who they stole the sale from to claim them back. Consultant would still have had their commission cheque on this underlying tactic. Only solution given by the hierarchy to hit target is to do unpaid overtime Bullying element embedded to ridicule the bewildered Have a gold/Silver sales system where only the people who have hit daily sales and call quota will get priority of how many leads a consultant can take and eventually convert. If you are in silver you will only receive a phone call once all the gold consultants are too busy to handle call. In a nut shell, the rich are getting richer and poor are becoming poorer. Labelled as an inbound role but you are expected to do 30 outbound calls per day. They did have an automatic dialler which called leads that had registered details on website which were met with either a number of voicemails or hostile members of the public. Immediate superiors are literally having a free ride in a fancy car, one spends 85% of their days either in the gym, listening to calls and dictating orders via email to team members. Another will have a number cigarette breaks throughout the day. So with this kind of activity, they keep their top earning individuals happy (free leads, spoken to in more polite manner) so they can still get a decent commission cheque each month. In addition, eyes start rolling and sighs become louder when asking superiors for advice as they either want to help or they don't know and won't admit it. People shot down quickly for being themselves.

    Advice to Management

    Don't think of your business model as how much money did we turnover last year to find out if it was successful. Find how many lives were improved/saved through the products that you are offering in order to discover if it is successful. Might be worth considering if you want to retain staff let alone customers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Expectations too great without the balancing investment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Role in London, England (UK)
    Former Employee - Senior Role in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (More than 3 years)

    Pros

    Great colleagues, good holidays, good staff facilities, interesting work. Good exposure to top management. Great purpose and aims and some efforts to live them.

    Cons

    No work life balance, management always wanting more without providing resources, enough staff or appreciation. The experience varies drastically depending on the area within the company and the immediate manager. Care home staff are not paid enough or appreciated enough.

    Advice to Management

    Be realistic and realise that your only resource is your people. Invest in infrastructure and IT.


  6. Helpful (1)

    Loosing its way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in London, England (UK)
    Former Employee - General Manager in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Bupa full-time (More than 3 years)

    Pros

    Great purpose and connection with purpose. Clear goals for 2020

    Cons

    No strategy, high turnover of senior staff. A everyone I know is now ex Bupa.

    Advice to Management

    Stick with 2020 goals and improve retension of senior employees


  7. Helpful (1)

    poor poor care

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant
    Current Employee - Care Assistant
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bupa full-time (Less than a year)

    Pros

    cannot think of any paid breaks, perhaps time goes by fast

    Cons

    poor morale unrealistic expectations lack of dignity and respect basic care is appalling short staffed always inadequate leadership

    Advice to Management

    consider the residents before profit, staff are there because they care but it is impossible to carry out basic care when there is no time or products or equipment. Without the care assistants, there would be no care so it might be a good idea to treat the staff as human beings rather than something you've stood in.


  8. care homes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time

    Pros

    training good if you ask you get.

    Cons

    bad pay, and not enough recognition for staff.

    Advice to Management

    do more spot checks within the homes


  9. Helpful (1)

    Present

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Bupa full-time (More than a year)

    Pros

    Team work and providing care for those need it the most. Learning nursing skills while supporting elderly people.

    Cons

    Less time given to assist vulnerable adults


  10. My experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bupa loos after its staff, lookignfor areas to develop existing skill sets.

    Cons

    At times intra-company communication can be convoluted.


  11. Great rotational based graduate roles

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Programmer in London, England (UK)
    Former Employee - Graduate Programmer in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bupa full-time (More than a year)

    Pros

    Good graduate scheme and community Global presence, so it isn't uncommon for employees to job swap or apply for roles overseas in desirable locations.

    Cons

    Pay is below average for London Blame culture

    Advice to Management

    Continually review rotation based roles to ensure they are kept up to date



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