Glassdoor is your free inside look at Burger King reviews and ratings — including employee satisfaction and approval rating for Burger King CEO Bernardo Hees. All 281 reviews posted anonymously by Burger King employees.
53% of the CEO
Bernardo Hees
Former Employee – worked at Burger King
Pros – Good managers and really good food
Cons – none that I can really think of
Advice to Senior Management – none
Yes, I would recommend this company to a friend
2013-05-17 12:06 PDT
Current Employee – been working at Burger King full-time for more than a year
Pros – You learn a lot about multitasking, working with a variety of different people, customer service how to run a business.
Cons – Long hours, work just about every weekend and every holiday. If you do not have a supportive and "On the ball GM," you will not be able to exceed your potential and neither will your restaurant.
Advice to Senior Management – Hire experienced Managers (with Manager experience) with a solid sales, business knowledge and a proven work ethic, who are motivated. Do not promote Managers to General Managers until they are completely trained and ready to take on the task.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 11:38 PDT
Former Employee – worked at Burger King
Pros – Flexablity of schedule (you make your own and are responsible for only for working a set number of hours a week, usually 50). Free food! You also get the opportunity to run a business and teach your employees so they may also become managers if they want to!
Cons – Long hours, demanding pace, possible to have superiors that treat you like you're a moron, when they themselves are computer illiterate former gang members.
Advice to Senior Management – Hiring within is great, but please focus on promoting solid, business professionals with a great work ethic, not your buddies.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-08 01:29 PDT
Former Employee – worked at Burger King full-time for more than 10 years
Pros – I was able to make the necessary changes needed to run my store with the support of my superior.
Cons – Going through the ranks to get to General Manager was not ideal. Many General Managers were not true leaders which impacted the stores.
Advice to Senior Management – Talk more to the whole management team & team members to see what the issues are.
Yes, I would recommend this company to a friend
2013-05-05 12:54 PDT
Former Employee – worked at Burger King
Pros – Being a franchisee, I built a family type friendship with my employees and regular customers.
Cons – Frequent procedure changes conflicted with everyday operations.
Advice to Senior Management – Instead of copying or trying to create new marketing ideas that lead to stale sales, focus on what makes Burger King famous. Advertise the Whopper! Simplify the menu!
2013-04-28 13:18 PDT
Former Employee – worked at Burger King as an intern for less than a year
Pros – If you are lucky you can make great friends and get some fun while working. It will depend on the manager and the pressure under you.
Cons – Working under pressure all the time, doing lots of thing. You never know what you will got to do in one day and you can get home before accomplishing the schedule. It depends on their profitability.
Advice to Senior Management – Be more sympathetic.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-28 19:06 PDT
Former Employee – worked at Burger King full-time for less than a year
Pros – - Miami is a beautiful, unique city
- Given a lot of responsibility at the analyst level
- Exposure to upper management and senior leadership team
- Management Trainee Program has a lot of young, recent graduates. Great for meeting people your age if you're moving to Miami and don't know anyone there
Cons – - IF YOU READ ANYTHING READ THIS. Out of the 34 Management Trainees who started in June 2012, eleven months later only 20 of them are still with Burger King! 6 got let go immediately after the rotations, 6 quit over the course of the 11 months, 1 got outsourced, 1 got laid off later on.
- As others have remarked, there is a constant fear of getting fired or laid off. Even 2-3 years after 3G took over, lay-offs happen every couple months or so (includes upper management, recent MBA hires, etc.). Can happen to anyone.
- Management Trainees have close to ZERO say of which department they will rotate through and where they will permanently be placed. In fact, a majority will get placed in "Global Business Services", which is another word for their processing center.
- Technology and quantitative analysis is archaic, and all done through Excel sheets. Way behind other competitors, and surprising given how large a company BK is.
- Expected* to work 60+ hrs. per week. Even if you have nothing to do, leaving before 7pm in certain departments will get you stares and the assumption you are not doing work.
Advice to Senior Management – I would tell them to treat people better, but they already know that they don't. This is their way of doing business. To them, cost-cutting and over-working employees and making everyone dispensable will ring in profits. While this is true in the short-term, they don't realize it is impossible to grow a brand with this type of culture and constant turn-over. They simply don't care.
No, I would not recommend this company to a friend
2013-05-07 23:27 PDT
Former Employee – worked at Burger King full-time for more than 7 years
Pros – The food stacks up better main competitors.
Cons – Company sold off too often. Too tight , changed promotions and menu too ofter. Never gave raises to crew or managers.. Well once in five years. They have not invested money in there facilities in most of their stores.
Advice to Senior Management – Be more consistent in your promotions . Invest in your store equipment and outside looks. FInally be better to your employess.
No, I would not recommend this company to a friend
2013-05-08 15:36 PDT
Former Employee – worked at Burger King part-time for more than 8 years
Pros – steady income, even if its not a whole lot
Cons – Pay was not great at all, even after 9 years working with them
Advice to Senior Management – Dont keep promoting children into lead manager positions! You have kids, who might be great employees but are NOT management material, being sent to Lead classes, put in their shirt and tie/scarves and they lack the maturity that someone in management needs to be effective at even the simplest of training tasks. All pay raises should be performance based, and not just management should be allowed to receive raises, some of us Crew members have worked hard for a long time, exceed your expectations and are still being paid crap!
Yes, I would recommend this company to a friend
2013-04-16 17:10 PDT
Current Employee – been working at Burger King part-time for less than a year
Pros – It's extremely hard to get fired and some of the people are very fun to work with.
Cons – Your hours get cut a lot, they tend to hire more people than they need, and some of the managers have serious attitude problems or act like they do not know how to manage things.
Advice to Senior Management – Take some professionalism classes.
Yes, I would recommend this company to a friend
2013-04-15 21:35 PDT
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