Burger King Reviews

Updated October 23, 2014
Updated October 23, 2014
709 Reviews
2.7
709 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Daniel Schwartz
124 Ratings

Review Highlights

Pros
  • You meet some nice coworkers, depending on your manager you get free food when you work (in 41 reviews)

  • Opportunity to gain great experience in a fast paced environment (in 29 reviews)


Cons
  • no work-life balance, extreme amount of work due to lack of people (in 17 reviews)

  • Long hours for managers, usually either very early morning or very late nights (in 30 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved the coworkers and the managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook/Cashier in Fairview Park, OH
    Former Employee - Cook/Cashier in Fairview Park, OH

    I worked at Burger King part-time (less than an year)

    Pros

    It is a good way to get out into the working world and work on customer service skills and cashier experience.

    Cons

    The only thing I had a problem with was I did not have set hours. I never knew when I was going to be home with my daughter.

    Advice to ManagementAdvice

    Keep doing what you're doing. The training is great and they never stopped trying to help their employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great, depending on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Miami, FL
    Current Employee - Cashier in Miami, FL

    I have been working at Burger King part-time (less than an year)

    Pros

    Flexible hours
    CIP/Compensation
    Nice environment (atleast for my store)

    Cons

    Management can be extremely mean.
    Like with any place, customers can be extremely rude

    Advice to ManagementAdvice

    Don't be so harsh on the cashiers. Most if not any time upper level management came in it was to bash the cashiers.
    They want you to move out orders on the drive-thru with 1-2 minutes, but also want you to be polite. It's hard to be polite and rush people via the window.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burger King as an intern (more than 3 years)

    Pros

    good work place. good food

    Cons

    long hours. more training for managers

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5. 2 people found this helpful  

    15 years working for small, family owned franchise. Advanced to GM. Large franchise buyout, losing sanity day by day.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager in Pittsburgh, PA
    Current Employee - Restaurant General Manager in Pittsburgh, PA

    I have been working at Burger King full-time (more than 10 years)

    Pros

    Time flies
    always something to do
    Great people, always looking out for each other
    Job growth opportunities for smart, motivated individuals.

    Cons

    Stressful
    Stupid fat people want minimum wage workers to work flawlessly then think that every problem is deliberately perpetrated against them on a personal level with malicious intent.
     the reality is that:
       the 16 year old kid making the whoppers ( who might normally do flawless work) may only thinking about what he/she is going to do friday night if they can get away with calling off.
     or:
       the 25 year old single mother who picked up three extra shifts to pay for the babysitter she already couldn't afford was momentarily distracted thinking about her sick kid for 1 or 2 minutes during her 10 hr day.

    Small franchise sold out to largest franchise in US. Going from family run to corporate number cruncher has ruined the few bright spots and my work week has increased from 45hrs or less to 60hrs+ for same pay.

    biggest con of all : being surrounded by stupid unintelligent people who constantly make the same mistakes no matter how many times you tell them the same thing. no matter how many people you hire/fire, it is a business for unskilled workers and the skills learned on the job can be used to make better wages elsewhere. which is where I am heading.

    Advice to ManagementAdvice

    I loved my job until my bosses sold their 4 store franchise to a 500 store franchise.

    Small franchises might be going the way of the buffalo, but at least the small franchise owners are involved in operations. High sales volume stores need more assistant managers than the large franchise model allows for. Avg sales volumes can function on 4/5 managers. High volume should allocate at least 6. This new franchise budgets for 4. 4 people cannot sustain a 2M+ annual sales volume while expecting mgmt to keep within expected 50 hr/wk. especially when vacation time is used.

    A normal week would allow only 4mgr*50hrs/ea = 200hrs staffing. spread that over 7days* 20hrs of operation = 140 hrs of bare minimum 1 manager at a time staffing. This allows less than 10 hrs overlap in shifts per day. If a manager takes a week of vacation then there is nearly 0 overlap in shifts. Successful operation requires a cashier/counter mgr and a kitchen mgr during peak volumes (lunch/dinner), plus adequate time for paperwork, scheduling, ordering, inventory, training, etc. 4 mgrs may be possible in low volume stores, not high volume. Proper operation requires 6 full times managers minimum for 2M+ annual sales.

    large franchise business model requires too much sacrifice at the store level to justify funding a payroll department, hr department, it department, etc... 500 miles away... and to overcompensate a regional manager who shows up once a month and stands in everybody's way and critiques the mundane while ignoring the big picture.

    Loved my job until being acquired by Carrols Corp. franchise

    not to mention the team started a mutiny when they found out they would be cot to 30 hrs/wk or less so Carrols Corp could avoid paying insurance/penalties. These were my hard working, well trained, established core of full time workers who were supporting themselves, their families, paying for school, etc.
    40hrs * $8.25/hr ($1/hr above minimum wage) = $17160/yr.
    30 hrs * $8.25/hr ($1/hr above minimum wage) = $12870/yr.
    that is a $4290/yr pay cut for established/trained/motivated employees.
    Would you want to stay?

    My annual $48000 as RGM equates to $20.50/hr at a 45 hour week.
    My new 48000 salary at 60 hrs/week means i'm only worth 15.38/hr.

    I GOT SCREWED

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Just fine for a first job, but not particularly rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member/Grill Cook in Mount Olive, NJ
    Current Employee - Crew Member/Grill Cook in Mount Olive, NJ

    I have been working at Burger King part-time (more than an year)

    Pros

    I enjoy working with people and I have learned a lot about the food industry. My co-workers are pleasant and fun to work with, most are caring and hard-working people. Management at the location I work at is encouraging and professional. Good scheduling options.

    Cons

    Training methods for brand new employees are not very effective in my mind, and there are double standards applied to certain restaurant operations which can make things confusing. Company owners complain too much are not a big help to us. The work itself is challenging, and often times the restaurant employees get no recognition or thanks for their efforts. Minimum wage pay.

    Advice to ManagementAdvice

    Treat your employees with more respect... have a more clear direction at least... lately it seems like things have been very unorganized and all of the employees have suffered as a result.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Awesome flexibility and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Meadville, PA
    Former Employee - Crew Member in Meadville, PA

    I worked at Burger King part-time (more than 3 years)

    Pros

    Management cares overall, flexible hours, job rotation used often.

    Cons

    Negative attitudes associated with some employees and customers.

    Advice to ManagementAdvice

    Ensure that every employee is evaluated and reviewed on a regular basis.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fun

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burger King

    Pros

    Great coworkers and supervisors, great food, fast working environment

    Cons

    Not the cleanest place, some supervisors liked to take smoke breaks every 5 minutes, only one person working counter at all times

    Advice to ManagementAdvice

    Start putting two people up at counter so that you can get work done easier and more efficiently.

  9.  

    Hard work rewarding job fast paced environment, good peers to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Orlando, FL
    Former Employee - Assistant Manager in Orlando, FL

    I worked at Burger King full-time (more than 3 years)

    Pros

    Good benefits and recognition good guidance is given.

    Cons

    Long hours, and at times need to work off days.

    Advice to ManagementAdvice

    Better planning

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Ok. Just ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager
    Former Employee - Shift Manager

    I worked at Burger King (more than an year)

    Pros

    Nice staff. Great incetives and good food.

    Cons

    Gm's are under a lot of pressure, which trickles down to the staff.

    Advice to ManagementAdvice

    Please provide Gm's with the things they need to run their stores effectively

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Short stint but fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Miami, FL
    Former Employee - Crew Member in Miami, FL

    I worked at Burger King part-time (less than an year)

    Pros

    Co-workers were fun. I got to see a lot of faces every day as customers came. I'm a social person so this was also very enjoyable.

    Cons

    I can't think of any. Maybe a few rude customers but overall great experience. Had to clean the bathroom a few times. When refilling the ice machine, it was pretty cold getting all the ice.

    Recommends
    Positive Outlook
    Approves of CEO

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