Burgess Group

  www.burgessgroup.com
  www.burgessgroup.com
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Burgess Group Reviews

Updated July 24, 2014
Updated July 24, 2014
12 Reviews
1.8
12 Reviews
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William Burgess
5 Ratings

Employee Reviews

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  1.  

    Constant direction changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burgess Group

    Pros

    The Alexandria office is gorgeous, with plenty of open space. The admin staff is very supportive, the employees are generally top-tier. Excellent location. Decent pay & benefits, at least for me. Solid product, which is what keeps things going here and the only reason I say the business outlook is positive.

    Cons

    The target market seems to be ever-changing. The technology teams seem to be under stress to produce without any reasonable direction (see other reviews) - there's just not a long-term business plan here. It's one thing to be able to quickly adapt and another to use that ability as an excuse to change direction because you don't know where you're going. As other reviewers have noted, the base product is reliable, but the leadership is lacking, both strategically and daily, at the top. Work-life balance is a battle. So is trust, as one day you have a job, and the next day you don't - regardless of your qualifications. I don't know if turnover is still an issue, but it looks that way from recent reviews. You'd think that would produce an opportunity for growth and career advancement - but instead, somebody from a formerly competing firm is hired to replace the person whose position you might have moved into.

    Advice to ManagementAdvice

    Discussion about your latest Ferrari, Aston-Martin, Lamborghini, or whatever car you recently purchased - when the rest of the group was just given unhappy news - is not motivational. Come up with a strategic plan, then quit second-guessing both the staff and the plan and lead. The leadership appears to be afraid to make a significant mistake, which might result in the loss of stature, or sales, or market position - so decisions are constantly in flux.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Think Thrice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burgess Group full-time for more than a year

    Pros

    The Burgess product is excellent and the technical staff (developers, analysts, etc.) are very good at what they do.

    Cons

    Do not make the mistake that I did, especially if you are currently a successful managerial talent. The leadership here is very myopic, egotistical and prone to rash decisions about staffing and hiring. They will lure you with money, but make no mistake about it, your independence and ability to execute will be sold with the additional money you will be making.

    With no clear business plan in place and a lack of managerial discipline, the leaders in the company rely on bullying and manipulation to squeeze every minute of work out of their employees.

    For example, blaming the employees for misusing their PTO, the management unilaterally canceled all 2014 Christmas season PTO for ALL employees. This was in response to poor management of the 2013 holiday season, something that the management team should have been on top of. Instead of taking the blame, the leadership canceled all holiday leave for all employees this year.

    Or, discarding an entire month’s worth of coding because the design of the product did not meet aesthetic pleasure of the CEO. The team had worked nights and weekends on the effort and the release was dumped with the team ordered to start over again. Where was management during the development phase and why did they not have better review processes?

    Or hiring then firing an entire sales team from a leading competitor within a few months.

    The list goes on and on. Read the rest of the reviews and believe them.

    Advice to ManagementAdvice

    Do not bother hiring any manager-level people going forward. The only people that can thrive in your environment are those who you have cultivated with the behaviors that you embody.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Should have checked Glassdoor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at Burgess Group full-time for less than a year

    Pros

    The biggest pro is that the office is located within easy walking distance to Metro. Many of the people working for the company are very skilled at their jobs.

    Cons

    There is no work life balance and no processes or procedures to improve life work balance. You are basically on call to work seven days a week every week. The workflow is incredibly poorly managed, leading to consistent weekend work and there is no incentive to make improvements because the employees working the weekends are salaried. It would be EASY to solve the problem. If the owner of the company required senior management to justify weekend work every time it was requested of the employees, the problems at the company would be immediately transparent.

    Advice to ManagementAdvice

    Management should have regular meetings with the sole purpose of improving the workflow.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Awesome People! Forward Thinking Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burgess Group full-time for more than 5 years

    Pros

    There are very passionate people who work here and care about the company. Company has worked extremely hard to develop a healthy culture of empowerment and consensus. We worked through a difficult but healing process to address underlying issues. Our business results

    Cons

    I would have agreed a couple of years ago with some of the observations on other posts. I have seen a huge improvement.

    Advice to ManagementAdvice

    The changes to reinvent a new management team have been a welcomed move by the vast majority. The huge increase in sales is one of the proofs! I wonder if some of the mean reviews came from those who needed to leave. Keep doing what you are doing. Our teammates suspect that the reviews are coming from two or three people that are on their own campaign. They love hiding behind the Glass Door but keep quiet with the rest of us. This is an excellent company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Your Skills, Knowledge, Expertise and Experience Will Not Be Needed Here but the Offices Are State of the Art Beautiful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA

    I have been working at Burgess Group full-time for more than 3 years

    Pros

    Great employees. Talented. Thoughtful. High Achievers. Incredibly Intelligent. Creative. Responsible. Dedicated and Loyal. Supportive. Great medical benefits. Nice offices with all the bells and whistles.

    Cons

    The other reviews are spot on. Employees are not trusted. There is only one person in this company whose ideas are taken seriously, whose opinions matter, and who makes the decisions. When asked a question, the question always seems to be presented in such a way that no matter what your answer, even if it is accurate, is wrong. Takes credit for all the successes in the company without giving credit to any employees. Be prepared to walk if you make a minor mistake, if something you say is not liked, if you do something you're told to do, but then one day you'll be asked, "who told you to do that?", etc. People are let go for all the wrong reasons. They are delegated a job with responsibilities but that can change on any given day. Stroking is required. Walking on eggshells. You may be given authority, but when you exercise that authority, your days are numbered. Poor match on the 401K. No annual raises. No bonuses. Small company so no room for advancement. No sense of feeling appreciated or valued. No sense of job security.

    Advice to ManagementAdvice

    There is no management. There are the workers and the owner/president who doesn't take advice. Don't try. If you do, you may not be happy with the consequences.

    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    What looks like a great company on the outside is really a horror on many levels on the inside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at Burgess Group full-time for more than 3 years

    Pros

    Great product, creative people. An architectural design award-winning office, complete with espresso machines, a Starbucks machine, fine artwork - - all in a great location.

    Cons

    Poor management that creates a revolving door of employees. After 3 years with Burgess I was considered an "Old Timer" in terms of length of tenure. The turn over rate - both voluntary and involuntary - -is the highest I have ever seen. The current trend of actively poaching their main competitor's designers is unethical and could be the company's downfall.

    Advice to ManagementAdvice

    If you hire a person for a role, let them do their job and don't second guess them. While the founder created a great product, he needs to respect what others bring to the table. This is a company, not a Kingdom. Employees need to be a higher priority than getting a new Ferrari every year.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    If you value your confidence please stay away from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA

    I have been working at Burgess Group full-time

    Pros

    Decent salary
    Co workers are smart

    Cons

    This is a hideous place to work. Despite being paid decent. This company by far is the worst company I have ever worked at. The company is poorly ran. The atmosphere and cultured is be cultivated and developed from the top down. Management places no values on an employees feelings and will easily embarrass you in front of others in meetings. There is no work life balance a lot of coworkers are working more than 60 hours week.

    Advice to ManagementAdvice

    Hire upper management that know run a successful company and change the culture of the company so that it values it's employees.

    Doesn't Recommend
    Neutral Outlook
  9. 3 people found this helpful  

    High Employee Turnaround

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alexandria, VA
    Current Employee - Anonymous Employee in Alexandria, VA

    I have been working at Burgess Group

    Pros

    Great talents and decent salary. Fast pace and challenging assignments.

    Cons

    The great talents that makes the pool of employees are not being trusted by management and are often brought into adversarial situations whereby one employee might be put against another through close doors deals. Suspiscion is the rule, not the exception. This atmosphere is being cultivated from the top of the company, all the way to lower management. This is the single one company with by far the highest employee turnaround in my 25 years professional career. If that does not say anything, what does?

    Advice to ManagementAdvice

    Hire a top notch CEO that will move the company forward, pay him (or her) very well, and get out of the way.

    Doesn't Recommend
  10. 3 people found this helpful  

    The money isn't worth it. Run away, run away fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at Burgess Group

    Pros

    Non-Management (who aren't already crawled up mgmts butt) are generally nice and talented folks.

    Cons

    Do not be decieved by the "pretty offices" and big smile of the president . These are NOT indicators of the professionalism or culture of this place. This is a hideous place to work. Despite the pay being good, it is not worth it. What you get paid in salary you pay for in losing your soul. This is by far one of the worst managed places I have ever had the unfortunate luck to have to work at. The people who are there are either completely sucked up to the president who is the ONLY Sr. Mgmt there, because no one else at the company "counts", or they are too scared to make a wave, as the president has no issue cutting people out because he feels like it, or just doesn't like your idea, haircut, etc. To make up for his deficiencies, he seems to thing that if he throws money at you, it will all be ok. However, not giving holiday bonuses or raises then boasting about your brand new ferrari...which matches your other one....doesn't make for happy or satisfied eimployees.

    Don't think, no matter how many degrees or years of expertise you have that your opinion will be valued or even heard. Unless you are comfortable as a yes man, and agreeing to every "brilliant" idea the president has, you are not going to be happy at this miserable excuse for a grown up company.

    Advice to ManagementAdvice

    Fancy office parties once in awhile don't make up for crappy work environments all the time. My best advice to Mgmt, step down. This will never be a professional company until you get your hands out of it. Don't think that those you work with, internal or external don't know your number. You are a fake, a guy who got lucky, but is still a fake.

    Doesn't Recommend
  11. 3 people found this helpful  

    Worst Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Alexandria, VA
    Former Employee - Anonymous Employee in Alexandria, VA

    I worked at Burgess Group

    Pros

    There are very few pros to Burgess. The pay is decent and the non-management staff is very friendly and intelligent. Overall, they are a great group to work with.

    Cons

    This place is beyond horrible and by far the most poorly managed organization. I really hope that anyone looking to work here will take a moment to read the reviews posted here on Glassdoor and reconsider.

    Where do I even begin with listing the cons.... As like the other reviewer, this too was the worst place I have ever worked as well. Please do not come here thinking that your ideas and recommendations will be appreciated because they will not. The only individual in this organization that has a say is the President. Your ideas will be constantly shot down and you will feel like you have no value. You can be the leading expert in Medicare and still be made to feel like you are nothing when you attempt to present your ideas. The organization is run with very much a "we don't need you" mentality where it is made clear to employees that they are really not needed and can be replaced if they decide to leave. There is no respect for anyone's time - meetings start and end whenever. Upper management is often times late to meetings and has no regard for the schedule of others in the meeting. There is a sense of arrogance by upper management that their time is more valuable than any other employee. The morale in the organization was by far the worst of any organization I had every worked, mostly because of the lack of value placed on employees.

    If you are looking for benefits of any kind, forget it. There are none at Burgess. There is no flexibility in work schedules, no flexibility. There is no telecommuting for those based in the Alexandria office (even though half of the company works remotely from other states); the office is uptight and there is no casual dress, not even on Fridays (even though clients never come into the office); employees are prohibited from taking time off during the holidays; the office is in Old Town and Burgess does not subsidize parking for its employees.....and the list goes on and on.

    The turnover at the organization is horrendous to say the least. There are very few employees who have been there for longer than two years. Because no value is placed on employees, Management has little issue with letting staff go without warning or real cause. There are no performance reviews or goals for employees. There is no support from management of lower-level employees. When I left, other employees were congratulating me for "getting out." If that isn't a clue of how bad it is, I'm not sure what else would be.

    Advice to ManagementAdvice

    Continue to treat employees like they have no value and you will continue to lose great talent. There is no advice or feedback that can be given to change this organization. The change has to come from the top and that seems nearly impossible. The sad part is that there are extremely bright individuals who work at Burgess who have a lot of great ideas. When these employees are finally able to voice their opinions and have their opinions be heard and valued, that's when the organization will take a turn for the better. It is a matter of time before clients begin to notice how poorly managed this organization is and stop working with Burgess.

    Doesn't Recommend

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