Burke Williams Reviews

Updated May 25, 2015
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3.3
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Recommend to a friend
Approve of CEO
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Bill Armour
12 Ratings

33 Employee Reviews

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  1. Front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burke Williams part-time

    Positive Outlook
    Positive Outlook

    Pros

    Full time is 4 days/week and with benefits. A lot of opportunity to get free services and products, plus discounts. Management is great- the entire staff is really part of a team. Growth/promotions given first pick to employees.

    Cons

    Required to work at least two weekend days (fri, sat, sun) and it's really hard to get those covered if you need them off- reason for my life/work balance rating below


  2. Helpful (2)

    Excellent place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in Pasadena, CA
    Current Employee - Massage Therapist in Pasadena, CA

    I have been working at Burke Williams full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly staff, no micro managing

    Cons

    could use a little re vamping of the facility

    Advice to Management

    None


  3. Very enjoyable company to work for as a reservations agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Reservationist in Henderson, NV
    Former Employee - Guest Reservationist in Henderson, NV

    I worked at Burke Williams full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have good health benefits, The staff are very friendly and the company as a whole is a top company to work for.

    Cons

    A Lot to learn about at the beginning of training, But after the training is over and you are working on the phones you become very comfortable and love the job.

    Advice to Management

    The management were very courteous and informative, As there were so many people on the floor everyone had a team leader which made it very easy to get help when needed


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  5. Helpful (3)

    Don't waste your time working here!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Technician in San Francisco, CA
    Current Employee - SPA Technician in San Francisco, CA

    I have been working at Burke Williams

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Spa Perks and full medical benefits.

    Cons

    Mr. Armour if you do read these reviews Please ask your managers at the SF location not to undermine the employees!!. Your philosophy on caring for each employee is heartfelt however your staff management does NOT mirror your views on the well being of employees. With that said, many of us here need jobs to care for our families but don't enjoy the office favoritism!. The one's who work hard for you Mr. Bill Armour are not getting recognised just the mere opposite. Dress fashion unfortunately some of upper management dress like they are pole dancers. Not to undermine anyone in particular but if we employees can abide in strict dress code why are they not? The only time the management is in good is when there higher ups come to visit, once that is done they act differently once again. The turn over rate for employees is like a revolving door every month!. Truly I believe it's Not the job but it's management staff!!!. This place needs to be on TV Show Undercover Boss..you will be amazed how your management team in SF treats employees.

    Advice to Management

    Stop the office favoritism!!!!!!


  6. Great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Massage Therapist in San Jose, CA
    Former Employee - Massage Therapist in San Jose, CA

    I worked at Burke Williams full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours, very flexible in terms of getting time off. Amazing co-workers. There are always opportunities for growth within the company.

    Cons

    Wish corporate office was closer, but no real complaints.

    Advice to Management

    They've been doing a great job streamlining communication between staff and management. Keep up the good work.


  7. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in San Jose, CA
    Former Employee - Front Desk Receptionist in San Jose, CA

    I worked at Burke Williams part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great People Fun Atmosphere Clean Location The managers were great and gave the front desk staff increased sales responsibility.

    Cons

    High Maintenance Clientele Managers were overworked Hire enough staff to maintain a fun morale, sometimes we were short staffed.

    Advice to Management

    Update systems


  8. Company looks Great on Resume.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Esthetician
    Current Employee - Esthetician

    I have been working at Burke Williams part-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Six Free Massage Wellnesses a year. Return clients a month.

    Cons

    Pay for parking. Huge focus on upselling products. Very strict on Dress Code and protocol.


  9. Helpful (3)

    They really do go Beyond the Spa.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Los Angeles, CA
    Former Employee - Manager in Los Angeles, CA

    I worked at Burke Williams full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Your co workers become like family. Everyone holds themselves accountable for their work. The owners and upper managers make their presence known in positive ways.

    Cons

    Scheduling and finding coverage can be a nightmare. No paid time off or sick days, no holiday pay. No competitive pay scale for managers.

    Advice to Management

    Pay the managers on duty more. They really carry the spa to achieve the 5 star status and are not rewarded accordingly.


  10. Helpful (1)

    Great staff, Crappy pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in West Hollywood, CA
    Former Employee - Front Desk Receptionist in West Hollywood, CA

    I worked at Burke Williams full-time (Less than a year)

    Pros

    It's a great work environment at the location in Sunset, the management does it's best to make the employees happy. Staff is young and friendly. As a Front desk, they try to compensate the hourly by giving you free services which is awesome and a hand pick of gift cards depending how many membership goals you obtain.

    Cons

    Corporate set goals that are unreachable.


  11. Helpful (1)

    Burke Williams was one of the best jobs I ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sherman Oaks, CA
    Former Employee - Customer Service Representative in Sherman Oaks, CA

    I worked at Burke Williams full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employees are able to use the spa for free.

    Cons

    UNFORTUNATELY Burke Williams laid off my department.

    Advice to Management

    none



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