Burns & Wilcox

  www.burnsandwilcox.com
  www.burnsandwilcox.com
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Burns & Wilcox Reviews

Updated September 17, 2014
Updated September 17, 2014
28 Reviews
2.0
28 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Alan Jay Kaufman
19 Ratings

Employee Reviews

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  1.  

    Great for starting out

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burns & Wilcox

    Pros

    Office has a great feel, understanding when you're fresh out of college

    Cons

    Pay is not very great

  2.  

    Great Company (in concept), Constant Employee Turnover, Office Antics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter
    Former Employee - Underwriter

    I worked at Burns & Wilcox full-time for less than a year

    Pros

    The brand of the company is the biggest pro. The second biggest is the amount of insurance carriers you have access to via B&W's established relationships.

    Cons

    That same brand that makes working here good has been tarnished by the turnover and terrible turnaround times on service requests by agents. Meetings with agents were commonly met with: Oh another new person? Where did such and such go? I don't use you guys because you take forever for responses! Renewals not being reviewed in time for changes! We have had problems with the company in the past, so we are hesitant to try you out again!

    No training. Upper mgmt. levels say one thing, while local office says another.

    Advice to ManagementAdvice

    Your local offices act like corporate management doesn't exist. Local offices only do the dance when top management is visiting the local office. Other than that, they treat it like its their business and not yours. Do an internal audit of your compliance regarding renewals of policies, and also conduct exit interviews. Management should also conduct meetings/calls/surveys with the customers-insurance agents to get feedback on the service being provided.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Farmington Hills, MI
    Former Employee - Underwriter in Farmington Hills, MI

    I worked at Burns & Wilcox full-time for more than 3 years

    Pros

    There is only one good reason to work there, the money. If you are an underwriter, the bonuses are exceptional.

    Cons

    Management fully expects employees to work 60+ hours a week. In their annual meeting, the human resource manager said if you want to have a life and a job then this isn't the right job for you. When interviewing, management sells you the moon and the stars but it's all hype. You will work like a dog for nothing. Fellow employees are so disillusioned the work environment is terrible. Everyone is angry & bitter. I would not recommend this employer to anyone.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Going nowhere and slowly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Underwriter  in  Sandy, UT
    Current Employee - Assistant Underwriter in Sandy, UT

    I have been working at Burns & Wilcox full-time for more than a year

    Pros

    Good friends and a paycheck.

    Cons

    Horrible, horrible management. No communication skills at the top level. He is intimidating, threatening and sexist. Better be a really attractive women to get anywhere and get everything you want. No possibility of advancement ever for women. cooperate doesn't seam to care what goes on and they do know. 1960 every day ladies.

    Advice to ManagementAdvice

    No use, no one listens

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    none

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Zzz  in  Farmington Hills Post Office, MI
    Former Employee - Zzz in Farmington Hills Post Office, MI

    I worked at Burns & Wilcox full-time for less than a year

    Pros

    lucrative, quick, smart, agile, broad

    Cons

    cheap, political, attorney centric, sexist

    Advice to ManagementAdvice

    relax

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    It's a terrific place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Farmington, NM
    Current Employee - Anonymous Employee in Farmington, NM

    I have been working at Burns & Wilcox full-time for more than a year

    Pros

    My colleagues are nice. The office is comfortable with a pleasant atmosphere. The owner is personable (he delivered the Christmas gifts last year). There are perks like free yoga, health fair, good benefits, accessible HQ location with moderate traffic, and 7.5 hour days. Management personnel are friendly, helpful, and flexible.

    Cons

    Work can be boring, but that's better than stressful

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Who's who

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Broker/Underwriter
    Current Employee - Associate Broker/Underwriter

    I have been working at Burns & Wilcox full-time for more than a year

    Pros

    This company has amazing relationships with its carriers and agents . B&W has exceptional financial and international strength as a Kaufman Financial Group subsidiary.

    KFG pays for all continuing education, which is a great plus for a recent graduate looking to further invest in their career and intellectual development.

    Cons

    As a new hire, expect to receive very little training and expected to do complicated underwriting tasks quickly.

    There is not a training and development department at the branch level. Therefore, the individuals involved in the training process also have to maintain the responsibilities of their workload while being responsible for the career development of new employees. Essentially this is a misappropriation of human resources and ineffective time management for everyone involved. It also makes the new person feel like an inconvenience.

    Don't expect to receive significant raises or praises for your efforts. This company makes you feel like they are doing you a favor by giving a job instead of rewarding hard work.

    Advice to ManagementAdvice

    Often, there is an us/them dynamic when it comes to managers vs other employees. B&W prefers to hire college graduates from highly ranked/expensive/private universities. This qualification is frequently more essential than industry experience in the hiring process.

    Personal opinion, office politics influence management decisions far more than work ethic and the intellectuality of key employees. Basically, if managers like you they want to keep you around, and not necessarily for true underwriting expertise or relationship management abilities. This creates a negative office culture as it alienates the people who are under the assumption their hard work will pay off for them.

    Best advice, offer higher salaries to keep valuable talent with your company and invest in the deserving individuals who have earned their keep - instead of hiring someone & giving them the opportunities veteran employees have wanted for years.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Staying here until another opportunity opens up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burns & Wilcox full-time for more than 8 years

    Pros

    The people are good, very good starting off point, lots of markets

    Cons

    You will never move up in this company. Bonus structure is horrible and only benefits the top few producers in the company. They always hire upper level people from outside to company, so no movement internally. Benefits are pricy. Employees not valued.

    Advice to ManagementAdvice

    Hire from within, simplify the bonus structure. Hire enough people,to do the work to improve service levels

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter  in  Arlington, TX
    Former Employee - Underwriter in Arlington, TX

    I worked at Burns & Wilcox full-time for more than a year

    Pros

    This company will help you get in the door of the Excess & Surplus Lines insurance world and is a known contender in the industry.

    Cons

    Where to start....

    Lack of support for work/life balance - management openly discourages and expects you to drop everything to work nights and weekends on a whim.

    Senior Management enjoys drama and will stir it up among employees - also management enjoys gossiping and spreading rumor about current and prior employees. No one is safe.

    Senior management plays favorites. Master your "kissing-up" skills/techniques.

    Lack of opportunity for advancement - very low ceiling.

    High turn-over ratio

    Low employee morale - constantly beat down and in fear. The majority of current employees are looking for other career opportunities. There are very few people who are genuinely happy working at B&W.

    Expensive benefits.

    High stress environment.

    Ethics are lacking

    Lack of follow-through on promises
    Example: In interview, I was told that continuing education and master's programs was supported and covered by Burns & Wilcox. However, when I joined the company, I find out that only Insurance Designations are supported - not MBA or any other form of continuing education.

    Advice to ManagementAdvice

    A serious review of the correlation between senior management at each office and the employee turnover ratio is desperately needed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Employees not appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burns & Wilcox full-time for more than a year

    Pros

    Colleagues are nice and get along. Manager does not micromanage. Benefits are good.

    Cons

    Directives from upper management are disrespectful and the result is very low morale.

    For example, it is 'expected' that assistants track the time other employees arrive and leave, no eating at your desk, weekend and after hours expected on a whim, business formal dress code is strict, and no lunchrooms for employees. Employees are not given a chance to work as a team and develop relationships.

    There is not room for advancement in the company. Hard work goes unrecognized.

    Advice to ManagementAdvice

    Your employees are your greatest asset. We save and make money for the company everyday. Show us some respect. Even little things like small bonuses or gift cards, pizza lunches or recognition would suffice. Heck, a smile would work. Everyone is so down all the time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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