Burrell Behavioral Health

www.burrellcenter.com
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Burrell Behavioral Health Reviews

Updated June 29, 2015
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18 Employee Reviews

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  1. great experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Springfield, MO
    Former Employee - Licensed Practical Nurse in Springfield, MO

    I worked at Burrell Behavioral Health full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Learned a lot, felt appreciated

    Cons

    Lack of communication, too many overall changes


  2. Paperpushing and enabling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at Burrell Behavioral Health full-time (Less than a year)

    Pros

    It is easy to get hired here as a recent psych or social work graduate. The work itself isn't too terribly hard. My position has a pretty traditional work week hours.

    Cons

    No training, no support, difficult clients, lots of stress and not enough pay. From the top down this organization seems to only be interested in making money and being the Wal-Mart of mental health. They see their employees as disposable and know there will be a new crop of graduates to take their places. The burn out and turn over rate is unbelievable.

    Advice to Management

    Please train your employees, and give them support when they have to deal with client who have extreme mental health issues. And if you paid a little better there might not be the crazy turn over rate.


  3. Helpful (1)

    inconsistent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Outreach Coordinator in Branson, MO
    Current Employee - Community Outreach Coordinator in Branson, MO

    I have been working at Burrell Behavioral Health full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Helping clients reach their goals in recovery is themost awarding feeling a person could ever imagine.

    Cons

    The communication between upper management and the rest of the staff is horrible. The company is so big, no one knows who anyone is. The lack of respect is awful..

    Advice to Management

    Speak to staff members with respect. Remember, it's not always easy to work in the back area with the clients. .


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  5. Helpful (1)

    the stress is real with this job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Support Specialist in Sedalia, MO
    Current Employee - Community Support Specialist in Sedalia, MO

    I have been working at Burrell Behavioral Health

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    You get a great feeling of satisfaction for helping mentally ill people better there life's. Co-workers are great and make time in the office fun.

    Cons

    Pay rate could be higher for everyone especially for the community support specialist who have a lot of work to do with very little time to do it. Everything that is done is very micromanaged.

    Advice to Management

    Pay your workers better and stop sitting in your employees and let them do there job.


  6. Helpful (1)

    Underpaid and overworked. Questionable business management. Out of touch administration.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Support Specialist
    Current Employee - Community Support Specialist

    I have been working at Burrell Behavioral Health full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great coworkers, the feeling of making a difference in others lives.

    Cons

    Paid hourly and expected to visit with client's for a certain amount of hours, but it is VERY VERY difficult to receive over time. CSS expectations are unattainable. Low quality of work life. High stress job with very few benefits.

    Advice to Management

    Walk a mile in CSS's shoes for a week to understand expectations are unrealistic.


  7. Helpful (2)

    Questionable ethics, low pay, poorly treated staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO

    I worked at Burrell Behavioral Health full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    A lot of my co-workers were great people and I wouldn't have lasted as long without them. That's pretty much it.

    Cons

    Administration is VERY out of touch with their employees' needs. The pay for some of the most stressful positions (community support workers) is painfully low and as a result, turnover is very high. The amount of control certain people have over what happens in that place is quite scary and at times, borderline unethical. A lot of people who were dishonest, spiteful, and power-hungry were the ones who successfully climbed the upper-management ladder. Benefits are pretty terrible and got worse over my time there - the HR department was incredibly unhelpful in this area and would often make changes and not tell the employees. You just had to find out on your own. Merit increases are not even a possibility - and you're lucky if everyone gets a cost of living increase each year, but they can spend millions of dollars buying up every other mental health organization in the state.

    Advice to Management

    Don't just give your employees lip service - listen to their needs and DO SOMETHING ABOUT IT! I can guarantee that if you were to talk to 10 different staff in 10 different positions, at least 7 of them would complain about upper management. Actually go out into the offices where these people work and talk to them! Shadow their job for a day to see what they really go through - and then maybe you'll realize the disservice you do them with horrible pay, bad benefits, and a culture that rewards dishonesty and backstabbing.


  8. Helpful (3)

    Good job to get experience and build your resume.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burrell Behavioral Health full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people working there with big hearts for helping those most in need.

    Cons

    poor pay and the job is very difficult. Administration does not seem to understand the realities of the community support worker job.

    Advice to Management

    Administration from the very top should job shadow CSS's to fully understand what a difficult job this can be and the challenges of the position.


  9. Helpful (2)

    Fair as long as management didn't attempt to manage.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff In the Know in Columbia, MO
    Current Employee - Staff In the Know in Columbia, MO

    I have been working at Burrell Behavioral Health full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good rank and file employees and great doctors to work with.

    Cons

    Management is based on a dictatorial style rather than management by acceptable management practice that takes employee needs and concerns into consideration. Management makes some of the most ludicrous decisions and even have managers overseeing the medical side that have no medical experience or having a nurse manager dictate to doctors! You may be forced to work in a job you never applied for and never wished to work at. HR is no help at all and is usually hostile. Patients ask where their therapist went to or where's their doctor or nurse and even write letters but management ignores them. They develop a CARE team for the purpose of staff retention and then totally ignore all the basics, .so it's all window dressing to please the surveyors. Poor pay on all levels...30-70% below other companies. Health benefits are terrible. 1 raise in 3 years of 3% yet they brag about having $10,000,000 in the bank and are building new apartments and bought Forest college in Springfield. Clients are referred endlessly in the system to get as much money for their numerous programs that the clients don't want. I know personally that staff has been told who they could and could not associate with and a manager degrading staff. Most employees stay there because they are trapped and have no other place to go.

    Advice to Management

    Stop being so conceited and delusional that you "know what's best." There have been so many staff resign from doctors, therapists, nurses and support staff there's too many to count in less than 3 years. Springfield doesn't know what's going on in Columbia or who's even in charge. Therapy is managed by several levels of management and do not have any say in the scheduling of the clients and are expected to do "collaborative" documentation, which means typing up the notes while trying to get information from the client...and this is supposed to be therapeutic??? It's just a ploy to cram more patients into the schedule.. Nurse managers don't even have psychiatric experience or outpatient clinic experience, which leads to very poor decision making. I know management won't heed this as they didn't even ask for employee feedback when employees would quit.


  10. Great company to work for

    Current Employee - Community Support Specialist
    Current Employee - Community Support Specialist

    I have been working at Burrell Behavioral Health full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    I've received great experience working with adults and children with behavioral health needs. I've grown as a professional and I love having a supportive work environment. Burrell also has a tuition reimbursement program to support staff who would like to further their education and advance within the company.

    Cons

    This is a stressful and demanding job. Workers use their personal vehicles and I believe most caseworkers average about 20,000 miles a year or more.

    Advice to Management

    Provide more positive feedback to staff. There are a lot of demands placed on the workers and it is always nice to hear when we meet or exceed expectations instead of always hearing about what else we need to be doing.


  11. Helpful (2)

    Sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO

    I have been working at Burrell Behavioral Health full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some staff are awesome people.

    Cons

    Upper management is very immature if you're not part of the cool kids you are dirt, Pay raises are given out to certain departments. Low pay, Working overtime without compensation. Benefits suck. no 401k, Better off getting medical insurance privately. Upper management gets awesome benefits unbeknownst to most of the rest of the company.

    Advice to Management

    Treat people fairly.



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