Burroughs Payment Systems

  www.burroughs.com
  www.burroughs.com

Burroughs Payment Systems Reviews

Updated November 29, 2014
Updated November 29, 2014
19 Reviews
2.0
19 Reviews
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Alan Howard
7 Ratings

Employee Reviews

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  1.  

    I was transferred into Burroughs from my prior company, rather than laying me off, same pay rate, similar job functions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Engineer in Redding, CA
    Current Employee - Customer Engineer in Redding, CA

    I have been working at Burroughs Payment Systems full-time (less than an year)

    Pros

    Probably a secure future for employment as they service a wide range of equipment for a variety of customers.

    Cons

    Little to no formal job training. Watch some online videos, if you're lucky get some OJT with a current tech, take a "certification" test & then you're "qualified" to work on equipment you've never even seen before. Local managers have a rather hands-off, "do what you want," approach to managing their technicians, rather than specific direction. At least they don't micro-manage, but a lot is left to personal choice & techs working out among themselves who does what job when.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Had a great run, glad I am out now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer
    Former Employee - Field Service Engineer

    I worked at Burroughs Payment Systems full-time (more than 10 years)

    Pros

    Company has excellent benefits. With all the on-call requirements however, the only personal time I had was my vacation time.

    Cons

    Struggling company in decline, especially since buying out TRM/Solvport in 2012. There are currently three separate pay scales for Field Service Engineers, all of whom do the same type of service calls. Needless to say, this caused an enormous amount of friction between the underpaid techs, their counterparts and management. The market I was working in required me to be part of three separate on-call schedules, one of which ran 24 hours for 5 straight days. As a cost cutting measure, on-call pay was suspended for several weeks but employees were still pressured to volunteer to be on call without pay. Suspension of on-call pay caused the company to miss many of it's high-profile SLA agreements as stated by other reviews. I myself was sent on copier and ATM calls without any background or training. At one point in late 2012, employees from TRM/Solvport went without health insurance because Burroughs quit making the premium payment. In the market I worked, the TRM/Solvport techs never met their local or regional managers. Glad to get out when I did. Really sad however, was a great company with a storied past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good for a pay check.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Engineer in Fort Lauderdale, FL
    Former Employee - Field Service Engineer in Fort Lauderdale, FL

    I worked at Burroughs Payment Systems as a contractor (more than an year)

    Pros

    Very little to say. just a pay check

    Cons

    Regional management need to be revise deeply, employees are desatisfied as a consequence the in several areas the company is not meeting the SLA service contract time for over 90 days

    Advice to ManagementAdvice

    Work more with the employees and listen how they feel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Financially struggling company with oppressive work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Plymouth, MI
    Former Employee - Anonymous Employee in Plymouth, MI

    I worked at Burroughs Payment Systems full-time (more than an year)

    Pros

    Dedicated and knowledgeable workforce, but lack empowerment.

    Cons

    Low morale, excessively long work days and deteriorating benefits

    Advice to ManagementAdvice

    CEO: Stop traveling to your home in England and stay in the office, your company is in serious trouble
    Executive team: Resign
    Lower Management: Rebel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Happy to be gone!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burroughs Payment Systems

    Pros

    excellent Sales Director and decent benefits

    Cons

    Senior management has no concept of how sales in the financial industry works and yet that is the wheelhouse of this company.

    Advice to ManagementAdvice

    Hold on tight!

  7.  

    Company falling apart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burroughs Payment Systems full-time (more than 10 years)

    Pros

    Middle management is holding the company together. Great service technicians from Unisys days

    Cons

    Leadership lacks focus and direction. Has no idea about sales and client focusing activities. Take orders or heads roll. No commitment to long term strategy if there is a strategy at all

    Advice to ManagementAdvice

    Marlin Equity should have senior management retire and move middle management to the top and give them one year to turn the business back around to the legacy it once was.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A company desperate to re-invent itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Detroit, MI
    Former Employee - Sales in Detroit, MI

    I worked at Burroughs Payment Systems full-time (more than an year)

    Pros

    Good people left over from Unisys.

    Cons

    Same clueless management carried over from Unisys.

    Advice to ManagementAdvice

    Retire

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    After 32 years it just didn't work out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Burroughs Payment Systems full-time (more than 10 years)

    Pros

    Best reason to work here is to get some experience.

    Cons

    No work-life balance. Long-term business prospects appear bleak. Absolutely no employee loyalty.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Worked at Burroughs for 32 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Service Manager in Chicago, IL
    Current Employee - Regional Service Manager in Chicago, IL

    I have been working at Burroughs Payment Systems full-time (more than 10 years)

    Pros

    Good benefits, 100+ year old legacy

    Cons

    Currently downsizing, financial future is questionable. They have been in cutback mode for quite some time.

    Advice to ManagementAdvice

    Better understand your employee skills, accomplishments and contributions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    When Burroughs split from Unisys they took too much management and not enough workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Burroughs Payment Systems full-time (more than 3 years)

    Pros

    You will definitely not be bored as you will have to do at least 4 jobs.

    Cons

    Sales is allowed to do what they want without any regard of the impact on fellow employees or system limitations. They lowball all employees except sales and management.

    Advice to ManagementAdvice

    You do not work for Unisys. You do not have thousands of employees. Its time to downsize management to an appropriate level and pay other employees a fair wage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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