Business Wire

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Business Wire Reviews

Updated September 27, 2014
Updated September 27, 2014
47 Reviews
1.8
47 Reviews
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  1. 6 people found this helpful  

    Wears thin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in San Francisco, CA
    Former Employee - Editor in San Francisco, CA

    I worked at Business Wire full-time

    Pros

    1. Your coworkers will make BW a bearable place to work. In the newsroom you'll find many creative types: People who love movies and music and books, and writers who just can't quite make a living doing what they really love.

    2. You will rarely, if ever, have to work overtime. In fact, overtime is discouraged! Unless you are a supervisor, receiving work-related calls after hours is very, very rare. This means that once your shift is over, you can leave the office and not think about work at all until your next shift begins.

    3. Overall, I'd say the benefits are good. The rundown:

    The company (at least the SF location) will reimburse part of your commute costs.

    The company offers a 401k and free access to an on-site financial advisor. They match funds and will also do profit sharing.

    They offer a few different medical insurance plans, and the deductibles/premiums seem to be in line with what other companies offer.

    They also offer vision and dental coverage, albeit not through insurance. Say you go to the dentist. Basically, you'll pay your bill upfront and the company will reimburse you a month or two later. The vision/dental allotments are generous enough that, minus a small deductible, I basically came out even. And this was after two teeth cleanings a year as well as a yearly vision exam and a year's supply of contact lenses.

    The best benefits, in my opinion, are the physical fitness allotment and education allotment. Sign up for a gym membership or take self-defense classes, and BW will cover some of the cost (for some reason the company will not cover you if you join a sports league though). And the educational allotment can be used for any sort of class. You don't have to be pursuing a degree, and the class doesn't need to be relevant to work. I've heard the educational allotment used for cooking classes, creative writing classes, acting classes, any sort of hobby.

    4. Management has begun softening the stringent black-out PTO policies mentioned in earlier reviews. I hope that's a trend.

    5. The company is run conservatively (ie, it's cheap). This is also a con, as seen below. But on the pro side, the company has been so prudent with its finances that it has doled out very few layoffs over its 50+ year history, like probably less than 20 individuals.

    6. Considering the nature of the work, I'd say the pay is fine, especially when paired with the benefits. I'd say the mean is $45k a year, along with the benefits mentioned above. I know that's not a lot for the San Francisco area, but again, considering the nature of the work...

    Cons

    1. As mentioned above, the company is cheap. Raises (if you get one) are small, maybe 2%. The company may or may not give a bonus near the end of the year, maybe two weeks' salary. Maybe a whole month, if you're considered a good employee and the company has had a good year financially. The company provides employees a water cooler, but no coffee or tea.

    2. Though your title may be "editor," and you work in a "newsroom," you aren't really doing much editing in either a journalistic or academic sense. Your duties will consist mostly of data entry, with some proofreading and customer service. If you last long enough, you may take on troubleshooting the various client- and tech-related issues that pop up day to day. If you aren't careful about finding ways to expand your duties and find your "niche," the work will become tedious, mind-numbing. If you are a creative person, you might be able to hang with this for a while, but sooner or later you're going to long for something more. Opportunities for advancement are limited, and there's not much financial incentive to climb the newsroom ranks.

    3. Now let's talk about management. BW management is feared but not respected by the little people. The CEO will send out memos that are meant to be inspiring or motivating, and the rank and file just end up mocking her. Newsroom morale is low because management does not appear to be receptive to feedback that will make the company a better place to work. Their prevailing attitude seems to be, "We are the best in the biz. If you don't like working for this gold-standard company, then get the hell out."

    Management also seems to overreact. Here's the perfect example: A while ago, an audit of internet use revealed that newsroom personnel were spending an inordinate amount of time on Facebook. In response, rather than just blacklisting Facebook and other social media sites and porn sites and whatnot, the ENTIRE INTERNET got blacklisted, save Yahoo! News and a handful other sites editors use to monitor press release postings. If you need to do some quick research on a client, you cannot access their website--you have to get a supervisor to do it for you. If a client wants you to check a link, you have to get a supervisor to do it for you. This is highly embarrassing and an unnecessary burden on the newsroom supervisors. Management has actually hindered their employees' ability to do their jobs.

    4. Lastly, the company needs a better vision to ensure future success. A quick overview of what Business Wire does: Say a tech company comes up with a cool, new product. Tech company needs to get their product announcement to the media. Business Wire serves as that deliveryman, delivering that product announcement to media outlets all over the world (and making a great deal of money in the process). However, with the rise of the internet and social media, this business model is in trouble. Management is either in denial of this reality or does not have a fully articulated plan to deal with it. What has management done to adjust? They've put out white papers and called attention to the few studies they believe support BW's current business model. At the same time, they are constantly forming partnerships with media companies and putting out new products in the hope that something will "stick." Seems to me that BW is fighting a losing battle on this front. Sure, the company's OK for now, but it'd better come up with something solid in a few years, lest BW go the way of the chimney sweep or elevator operator. On its present path, BW is a middleman between the content creators and the media, and the middleman seems like it’s getting cut out.

    CONCLUSION: This job is best suited for new college grads with no experience working in a professional environment, or for unambitious folks who just want a steady (if unremarkable) paycheck. If you fall outside these two categories, you’ll probably have a hard time here and end up resenting it.

    Advice to ManagementAdvice

    Be humble. Be willing to change. Be willing to process feedback from your rank and file. If morale is low, if the same work-related complaints pop up again and again, then maybe the problem isn't with the rank and file. Maybe it's the company's culture that needs adjusting.

    Neutral Outlook
    Disapproves of CEO
  2. 7 people found this helpful  

    Don't stay with this company more than two or three years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newsroom Editor in San Francisco, CA
    Former Employee - Newsroom Editor in San Francisco, CA

    I worked at Business Wire full-time (more than 10 years)

    Pros

    I agree with the reviews which state that Business Wire is a good place for recent college grads to get their feet wet in corporate America. You'll definitely gain some good experience if you're willing to work nights and/or weekends, and handle a moderate to heavy amount of phone calls. Keep in mind that you will not be an "editor" in the classic sense of the word. You will perform customer service that involves light proof-reading, but you won't even be a "proof-reader" because that takes special training and certification. You'll be working alongside English and Communications majors that couldn't get jobs anywhere else. If you go to work in the newsroom you should take advantage of your schedule to further your education and expand you job skills.

    Cons

    The turnover is high in the sales departments. It seems like the sales people are always quitting or getting fired, and that's not good for company morale or maintaining the client base. Evolving technology and reporting methods are making this company a dinosaur. Business Wire likes to boast that it gives its clients more coverage for the extra money they must pay to use its services. But that extra coverage seems to amount to lots of websites and smaller news portals that aren't relevant and don't otherwise expand news distribution. The company introduces new types of news tracking services, but charges for them instead of bundling them into the already over-priced circuits it sells.

    Advice to ManagementAdvice

    When I worked in the newsroom the CEO was in the habit of sending out demeaning or otherwise ridiculous emails. One of the worst was the one she sent out celebrating the death of Osama bin Laden, which she concluded with a quote from Ghandi. Say what you will about OBL, but I don't think death should ever be celebrated, and I could not think of a more inappropriate figure to quote after such an incident. The newsroom staff mock her mercilessly. This example epitomizes how detached from reality the management is at Business Wire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 8 people found this helpful  

    Good for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA

    I worked at Business Wire full-time (more than 5 years)

    Pros

    - Really good for a first job (like for 1 year)
    - Regular pay
    - Good reputation (still)
    - Stable environment

    Cons

    - Low pay
    - Low to non existant benefits (depending on the office)
    - Low to non existant opportunities
    - Ridiculously old technology ... computers can be over a decade old
    - Bragging all the time about being a "gold standard" company and taking away the coffee (how cheap is that?)
    - Arrogant senior management
    - They will do absolutely nothing to keep the best employees

    Advice to ManagementAdvice

    If you invest in your process to make them efficient and invest on people you may be able to hold your explosive profit margin, if not, you will lose everything and Warren B won't be impressed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Overall good company in spite of poor upper management decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editorial in San Antonio, TX
    Former Employee - Editorial in San Antonio, TX

    I worked at Business Wire full-time (more than 10 years)

    Pros

    Great pay for an entry-level editor, great health and vacation benefits, and work can be rewarding depending on personal expectations and attitude

    Cons

    As typical with most large companies, there were poor upper-management decisions, including unrealistic sales expectations, counterproductive editorial policies, and budget cuts that resulted in job losses

    Advice to ManagementAdvice

    Treat editorial staff like adults and give them the tools they need to fulfill their job duties in the most effective and efficient way possible

    Recommends
    No opinion of CEO
  6. 10 people found this helpful  

    Glutton for punishment? Here's the job for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Newsroom Editor in New York, NY
    Former Employee - Newsroom Editor in New York, NY

    I worked at Business Wire full-time (more than 3 years)

    Pros

    You can be out the door once your shift ends - no overtime. They give you health insurance though they've been slowly chipping away at certain benefits (namely the allotments). You'll have a job while you look for others.

    Cons

    You will never be recognized for the work you do; there is no incentive to go above and beyond. The salary is pretty laughable and the PTO policies are horrible. Earnings blackout periods basically mean that there are twenty (!) weeks a year that you cannot request time off. If you are sick, expect to hear about it in your review. Don't expect a smile or hello from upper management, but you can look forward to the sudden firing of your friends and co-workers. You will have no internet access at your desk so be prepared to explain to clients on the phone that though you allegedly work for a tech company, you cannot visit any page they may want to check. Also... if you are an editor, all you're doing is data entry, but be prepared to act as a customer service rep. You will need to deal with high volumes of irate phone calls from the truly awful people that are Business Wire clients. They will be unhappy and they will take it out on you. If you man the photo desk, you will have no idea what you're doing. You will also deal with horrible people from other offices (looking at you, SF) and higher ups will treat you like an idiot when you are just trying to get through your shift without getting yelled at. Lifers won't do any work (or even know how to do it) and you will have to do everything. New "products" will be rolled out and no one will know what they are or how to prepare them. Certain supervisors will scapegoat you to hide their own incompetence. Everyday you will feel sick to your stomach at the thought of having to go to work. Keep your head down and send out resumes every spare minute you have

    Advice to ManagementAdvice

    Act like human beings instead of sociopaths.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    A mixed experience after 10 years promotions, salary and career growth are few and far between.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Specialist in New York, NY
    Current Employee - Product Specialist in New York, NY

    I have been working at Business Wire full-time (more than 10 years)

    Pros

    Stable work environment with little fear of job loss.

    Cons

    Management's unwillingness to move beyond the wire and invest in future industry products. Pay is horrible and the raises amount to $1800 per year.

    Advice to ManagementAdvice

    Pay and invest in your employees. Even a mere $20k-$30k more per year will retain many employees. And at the very least boost the lowest morale I've ever been around.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Good benefits but low salaries and poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Business Wire full-time (more than an year)

    Pros

    -Great health insurance, vacation, fitness, dental and vision allotments.
    -Good place to gain experience and learn

    Cons

    -Poor management
    -Very disorganized
    -Too corporate
    -Poor employee treatment
    -Not many opportunities for advancement

    Advice to ManagementAdvice

    -Raise employee morale
    -Make employees happy
    -Hire new managers/ leaders that know how to lead a company

    Doesn't Recommend
    Neutral Outlook
  9. 1 person found this helpful  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor
    Former Employee - Editor

    I worked at Business Wire full-time

    Pros

    Coworkers were nice and fun.

    Cons

    Everything else. Editors weren't treated very well by the company.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Good company but very little opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Business Wire full-time

    Pros

    - Coworkers in office were friendly.
    - Good opportunity for entry-level work.
    - Management does a decent job of keeping everyone updated of changes within the organization.

    Cons

    - Not a lot of opportunity for growth. Most opportunities only given to upper management
    - Management not open to new ideas.
    - Change in benefits offered had a negative impact on employee morale (such as time-off policies).

    Advice to ManagementAdvice

    Give employees (especially newer ones) a chance to share their FRESH ideas.

    No opinion of CEO
  11. 5 people found this helpful  

    Not a place for a career or personal satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Business Wire full-time (more than 3 years)

    Pros

    The only good thing is that there is a paycheck and if you are virtually unemployable, then this is the place for you.

    Cons

    The salaries are low, and so are the raises/bonuses. There is no recognition for achievement. There is only criticism. Most people complain about the environment and their coworkers. Even the management will "prepare" you for working with another group by telling you that they are a bunch of idiots and can't do their job right. Every year the benefits get smaller or go away entirely. There are new rules about what you can't have or can't do or shouldn't expect. They expect all of their employees to try to screw them, so they take a very antagonistic approach to all of their employees, especially the non-management ones. Most everyone talks about the day that they will leave to find something better. The idea of a career is laughable.

    Advice to ManagementAdvice

    Quit being a "yes-man" to the CEO and start to tell her the truth. If she won't listen, find a way to get rid of her or leave like every other director has done the past year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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