Butler Hill Group Reviews

Updated December 4, 2014
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2.7
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  1. Decent for a work-from-home job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Web Search Evaluator in Seattle, WA
    Former Contractor - Web Search Evaluator in Seattle, WA

    I worked at Butler Hill Group as a contractor (More than 3 years)

    Recommends
    Recommends

    Pros

    Schedule flexibility is a big plus, you can log your work hours whenever you want. Also, the pay was pretty decent.

    Cons

    I found having a work-from-home job could be very isolating from a social standpoint. Also, the tool would go down sometimes and then you wouldn't be able to log your hours when you wanted to. The work is pretty challenging, and some of the explanations for ratings given by management didn't make much sense. I frequently felt I was two steps away from getting fired, even though I was doing a good job, but you don't have a strong sense of job stability doing web evaluation work for Butler Hill.

  2. Helpful (3)

    Don't stand up to supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Butler Hill Group as a contractor (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Pros of working as an search analyst:
    Work from home
    Great invoicing system
    Pay isn't bad but I've heard it's been lessened for the position

    Cons

    I often provided reasons for why I rated the way I did...and you will be penalized for it.
    Very very strict guidelines and production policies that are extremely hard to meet

  3. Helpful (2)

    Butler Hill Pays but be Aware

    Former Contractor - Crowdsourcing
    Former Contractor - Crowdsourcing

    I worked at Butler Hill Group as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They pay, but then...(read cons)

    Cons

    On various websites for in crowdsourcing it is listed that a person can make up to $25 per hour for ABH, it was more like maybe $7 (tops) and usually lower. This is piecework. They started out paying a good rate on a task then lowered their pay rate to you until it was down to a penny apiece then they wanted more work done for that penny. Then you were lucky to make $1 -$2 per hour, way below minimum wage and not worth your time at that point. Guidelines were vague, tasks were very subjective, meaning they didn't follow guidelines then counted answers wrong when they were correct or disabled you from doing the work--the kicker? You didn't even know if your answers are wrong! They had a way to check your report but by then it was too late (after a 20 minute refresh to check) They didn't back up their workers when there was a problem when you asked them. They provided a generated email and tell you they had no control over it when they in fact did have some influence. Since there is a huge pool of people, they can keep doing this until laws stop them or people stop working for them.

    Advice to Management

    Stop cheating the people in both work and pay that do the work for you and back them up when they have a concern. Fix your guidelines and tasks so they can be more efficient and of quality.

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  5. Helpful (1)

    Working at home on your schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Search Evaluator
    Current Employee - Web Search Evaluator

    I have been working at Butler Hill Group part-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Work from home.
    Set your own schedule.
    No weekend work.
    No commute.
    Great management and training.
    Although the general activity is the same no two days are ever alike.

    Cons

    Limited number of hours... generally 20 hours a week or less.

    Advice to Management

    None. Always been happy with management.

  6. Helpful (3)

    You won't find worst company to work for, and worst work to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internet Evaluator in Omaha, NE
    Current Employee - Internet Evaluator in Omaha, NE

    I have been working at Butler Hill Group part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay on time.
    The flexibility of hours.

    Cons

    Very poor management.
    Work is extremely repetitive
    Hire one day, fire the next
    Guidelines don't make sense + management don't know how to apply them
    Pay is getting worst and worst. Good is you work in a third world country
    Communication with management is impossible if you don't agree with their ratings.

    Advice to Management

    Stop exploiting people

  7. Helpful (5)

    More Cons than Pros

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Search Engine Evaluator
    Former Employee - Search Engine Evaluator

    I worked at Butler Hill Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The pay is good. I was making $13.50 an hour. The work is steady, a minimum of 20 hours per week and a maximum of 25.

    Cons

    They constantly test you. In order to get hired you need to take and pass an exam that has 50 questions. They provide the materials to study but the test is hard and tricky and they give you two chances to pass it. Even if you pass and get hired the testing doesn't stop there. While you're evaluating search engine results they give these little tests disguised as search engine results called RTAs or Real Time Audits that you rate and after you rate it it will tell you if you were correct or incorrect and these go to your score and if you get too many wrong you're taken off of production and put on a service level review and have to take the same test you took to get hired and if you don't pass it you're terminated. This constant testing can get stressful and frustrating because as an evaluator you know that in order to keep your job you can't give too many wrong answers and this pressure is constantly on you. The real kicker is that these evaluations are based on opinion and Butler Hill treats their opinions like they're facts and the evaluators and the people from Butler Hill who give the tests won't always agree because these evaluations are based on opinion not fact. The system will go down sometimes because of technical problems and they'll have you work on a different project temporarily and you are also tested on those different projects as well.

    Advice to Management

    Stop the constant testing and let the evaluators do the job they were hired to do without the threat of losing their job if they don't give enough correct RTAs and that will lessen the stress and frustration that comes from being constantly tested and you will get quality results from your judges. I believe that all that constant testing actually lowers the judge's job performance, confidence and morale, especially when a judge gets too many wrong RTAs and is put on service level review.

  8. Helpful (1)

    If you need to work a few hours from home weekdays, this could be for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Butler Hill Group part-time

    Pros

    Working from home is great. Flexible work schedule, though the technology can fail if you wait to work later in the day.

    Cons

    It is becoming less and less user friendly to be a data annotator - the Sharepoint tools are not set up to be easily accessible. Guidelines used to be in one place, now things can be in many different places. The technology is less and less user friendly as time goes on. The hours that appear as worked in tool are more than the hours that you end up being paid, no matter what you bill.

    Advice to Management

    Return to making things easier for data annotators. Have one place to go for guidance, one place to go for guidelines, etc. Make the Sharepoint interface more streamlined. Make the technology more user friendly. Make the whole process of staying up-to-date more user friendly. And make it so you don't have to work seven hours to be paid for four.

  9. Great WAH Part-Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Web Search Evaluator in Chicago, IL
    Current Contractor - Web Search Evaluator in Chicago, IL

    I have been working at Butler Hill Group as a contractor

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    A very flexible company, great telecommuting

    Cons

    There can be down time, not much room for growth

    Advice to Management

    Opportunities to grow within the company. Otherwise, perfect, adaptable.

  10. Helpful (1)

    Good for flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Web Search Evaluator in Laramie, WY
    Current Contractor - Web Search Evaluator in Laramie, WY

    I have been working at Butler Hill Group as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very flexible and can be done from pretty much anywhere. Also can be very interesting work seeing what people are really looking for.

    Cons

    The instructions used don't always make sense or follow a pattern that is easy to understand. You are evaluated on your understanding of them daily however, and your continued employment is contingent on the score you receive alone. It would also be almost impossible to get promoted.

    Advice to Management

    You need to find a better way to communicate the guidelines to evaluators, I spent half my time trying to decode what they meant and it was the biggest drag on productivity

  11. Data Annotator Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Data Annotator in Ridgefield, CT
    Former Contractor - Data Annotator in Ridgefield, CT

    I worked at Butler Hill Group as a contractor (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great hourly wage
    Work always available

    Cons

    Monthly pay
    No advancement
    Contract might end before end date

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