Buxton Company

  www.buxtonco.com
  www.buxtonco.com
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Buxton Company Reviews

Updated August 29, 2014
Updated August 29, 2014
16 Reviews
2.2
16 Reviews
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Tom Buxton
6 Ratings

Employee Reviews

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  1.  

    One of the best places I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buxton Company

    Pros

    Really great culture and work environment; Amble career opportunities if you seek them; great people to work with

    Cons

    can't really like of much here

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Don't bother even if you are desperate for work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst  in  Fort Worth, TX
    Former Employee - Data Analyst in Fort Worth, TX

    I worked at Buxton Company full-time for less than a year

    Pros

    Small company environment which is sometimes a good thing. Benefits are pretty good, but not stellar. Free snacks and drinks. Not much else to really mention and definitely not good enough to bother with.

    Cons

    Everyone loves to talk and make promises none of which are delivered. They will throw a VP title to anyone with a pulse. Which give these individuals a false sense of wisdom, leadership ability, and expertise. Cronyism and nepotism is rampant. Unless you are Caucasian you will have no chance at senior management. They have no idea what diversity means.

    Advice to ManagementAdvice

    Consider diversity more closely.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Don't waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buxton Company full-time for more than a year

    Pros

    All the coffee and soda you can drink. Nut assortment. The analysts who create the models are amazingly intelligent hard working folks who mainly use this place as a stepping stone to their next job where they will be appreciated.

    Cons

    What do you expect from a company who couldn't even create original core values? (Take a look on the wall when you interview...they are coincidentally the same as Zappos) This is a frat boy club with no originality. It is led by people who either are related to the owner or who have only ever worked at Buxton with no other experience, only what they've read in a book or online. The owner is a "shoot from the hip" loud, arrogant guy who only cares about the dollar, NOTHING ELSE. There are regular yelling matches across the office between the COO and whoever is the target that day. Employees are completely undervalued. They mask this by providing a "fun event" once a month. Office hours are 8-5:30. But if you leave on time you are considered a slacker, so be prepared to work at least 50 hours a week. There is absolutely no work/life. They don't care about your "life". What you hear in the interview is not real life at Buxton. There are no performance reviews. You never know where you stand. Training is about a week long, completely ineffective. Titles are given out freely. There are more directors and VPs here than regular employees. The turnover is insane. At least one person quits or is fired bi weekly. The solution being sold was ineffectively developed and even the systems engineers who are the only ones to support it have quit because they were treated so poorly. It's crappy and overpriced yet it's inappropriately sold by the sales team with the mess to be cleaned up by the "CX team" (another buzz word term stolen from the internet). The solution is basically an expensive "educated guess" but companies somehow think they are getting this highly scientific tool. Oh an if you are on the "CX" team, you have to dress up every day to sit at your desk, while the rest of the company gets to wear jeans. A lot of people come to work at Buxton for the experience and the contacts you make. Don't do it. It's not worth your time or your sanity.

    Advice to ManagementAdvice

    Your employees are people. Treat them with respect and you will be rewarded with hard work. Be effective leaders. Motivate, don't just scare and intimidate. The reason so many people leave or are fired is not because they were bad employees. you are bad leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    A really strange business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buxton Company full-time for more than a year

    Pros

    1. Laid back atmosphere.
    2. Free snacks.
    3. Fun activities every once in a while
    4. The worker bees are all really good people. Probably the friendliest atmosphere you will come across.

    Cons

    The first thing you need to know about Buxton is that its run by the Buxton family. Tom Buxton is the owner and his son in laws are the top execs. The culture of the company seems to be that survival is based on never making a decision that Tom doesn't like. This leads to all leadership never wanting to make a decision about anything unless forced to by Tom.

    1. No corporate structure. Probably common in family owned businesses.
    2. Little professional development. If you want to get better at your career you need to figure it out on your own. Buxton does not invest in your professional career.
    3. People have been fired without any warning here an alarming number of times. People don't get written up here. You can win employee of the month and be fired soon after without even a meeting. Don't make any waves at Buxton or else!
    4. Pay seems to be under market for about everything but sales.
    5. HR isn't like HR at other companies. Its more of a recruiting dept. Once you are an employee payroll will handle your benefits and that's probably the last you will ever really work with HR. Never bring up employee issues to hr or things can happen.
    6. Turnover appears to be high at a lot of key talent positions.

    Advice to ManagementAdvice

    This type of management doesn't seem to take advise.

    Doesn't Recommend
    Disapproves of CEO
  6. 5 people found this helpful  

    Just ask about the turnover rate....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Buxton Company full-time for more than 3 years

    Pros

    Great clients. Interesting work. Capable employees. Competitive offering. Market leader in predictive real estate site selection.

    Cons

    Management team scattered and highly autocratic. "Churn and burn" turnover rate. Low employee morale (if you could get them to admit it). Culture doesn't promote performance feedback or professional development.

    Advice to ManagementAdvice

    Moot point. "It's their way or the highway".

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Buxton Company full-time for more than 3 years

    Pros

    Cool company office atmosphere. There is a lot of nice people that work here.

    Cons

    These people hire and fire TCU grads on a monthly basis. Beware, most people only last a few months, don't fall for the trap.

    Advice to ManagementAdvice

    Dont hire people if you cant afford to keep them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great industry - not a bad place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Fort Worth, TX
    Current Employee - Anonymous Employee in Fort Worth, TX

    I have been working at Buxton Company full-time for less than a year

    Pros

    Young and intelligent operations team, decent work environment, company is an industry leader with a lot of unique clients and opportunities - not a lot of companies like this in Fort Worth.

    Cons

    Hours, high expectations, some recent management changes have created a little bit of turmoil - but seems to be normalizing, internal rifts between groups, training - personal growth plans, mgmt feedback limited

    Advice to ManagementAdvice

    Determine the path for the company and communicate this to organization, hold yourself to the expectations that you have for us....

    Recommends
    Positive Outlook
  9. 7 people found this helpful  

    The turnover explains it all - Company of last resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales  in  Fort Worth, TX
    Former Employee - Director of Sales in Fort Worth, TX

    I worked at Buxton Company full-time for less than a year

    Pros

    Interesting technology. Likable non-management coworkers. It's great that they're located in Fort Worth. Also, you can get a good title here...

    Cons

    Low pay. I've seen several interview and many don't take positions here due to the low pay and poor online reviews they see. Commission makes it possible for great pay, but you have to be willing to make very little base and roll the dice. Management is insecure and ineffective. Constant change as well due to the owner's ADD-style of "leadership." This company has potential, but will never live up to it. Look elsewhere unless you have no other options. A coworker got bored one day and ran the turnover numbers - 1 out of 3 people leave within a one year period. Those numbers may be a little off, but I know that its not by much because I've seen several come and go even during my first few months.

    Advice to ManagementAdvice

    None since no one listens to anyone except the owner here

    Doesn't Recommend
    Negative Outlook
  10. 7 people found this helpful  

    I would continue your job search..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX

    I worked at Buxton Company full-time for more than 5 years

    Pros

    Not sure there are any that truly impact the quality of life at this company. There are some very talented people left, although you wouldn't know it by the way they are treated. I guess the work can be interesting sometimes, but there is often such short timelines that you can't enjoy it. Pros? You get a paycheck twice a month (see Cons).

    Cons

    The pay is not great for the number of hours that are required (they say 42 per week, but I don't know anyone in operations who works that few). Before the owner came out of retirement, there was at least a sense that the employees had some value. Unfortunately, that is no longer the case. Employees are devalued and distrusted.The regular employee is little more than a drain on the company's profit margin. The human resources department is literally gone. There is not one qualified person looking out for the best interests of the employees, their benefits, etc. This should be telling for anyone considering employment here. Will you get a paycheck? Yes. Will you feel good about it? No.

    Advice to ManagementAdvice

    Most employees just want to do their job well and feel good about it at the end of the day. Cut the corporate nonsense and get back to when this company was a fun, exciting place to work. Believe it or not, it was. Stop worrying about whether an employee starts work at 8 am or 8:04 am. Make no mistake, that time will be made up in spades. Focus your efforts on improving morale, and not in the cliched, let's overpay a motivational speaker way (yes this happened many times). But in a way that really changes things. How you ask? You get paid the big bucks. Figure it out.

    Doesn't Recommend
    Negative Outlook
  11. 3 people found this helpful  

    Buxton is great place to get a good title, but not a great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Analyst  in  Fort Worth, TX
    Former Employee - Research Analyst in Fort Worth, TX

    I worked at Buxton Company

    Pros

    Opportunities for advancement. Titles are given freely with over 10% of the staff having a VP title. Salaries are competitive and a great opportunity to learn basic analytic tools. If you can be a part of the Buxton philosophy you will be rewarded with promotions. A lot of talented people come through Buxton.

    Cons

    High turnover with very little leadership from upper management. Research does not meet any common statistical standards. No desire to improve research methods. Real sense of us against them mentality with employees and management. Company is more of a marketing company than a research firm. Little diversity in upper management has led to groupthink.

    Doesn't Recommend

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