C3i

www.c3i-inc.com

C3i Reviews

Updated December 26, 2014
Updated December 26, 2014
53 Reviews
3.3
53 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel H. Morse
38 Ratings

Review Highlights

Pros
  • I have met a lot of great people there excluding the management (in 6 reviews)

  • A great chance to start your entry level skills for other employers to take you seriously (in 4 reviews)


Cons
  • Start off at 11 an hour with no raises or bonuses, they always wanted more and gave nothing (in 4 reviews)

  • Low pay, no incentive available to earn more (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Don't Commit to this Company Long Term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Analysis in Wilkes-Barre, PA
    Current Employee - Technical Analysis in Wilkes-Barre, PA

    I have been working at C3i full-time (more than 5 years)

    Pros

    I have met a lot of great people there excluding the management. There is usually tons of Overtime offered because they wont hire the needed people to carry the load.

    Cons

    Training is lacking and so the person behind the computer and phone is left to learn things on the fly when there is a known issue. When you bring these issues up with Mngmt, they don't do anything to change it. Since 2008, they have really gone down hill due to the stagnant salaries which has forced them to hire just about anyone off the street via Temp Agencies.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Overall good experience, good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT, Support Services Technician II in Rockville, MD
    Former Employee - IT, Support Services Technician II in Rockville, MD

    I worked at C3i full-time (more than a year)

    Pros

    Good pay, good benefits. Good people.

    Cons

    Way to much emphasis and time wasted on meetings with minimal information or benefit gained from them. Lack of communication.

    Advice to ManagementAdvice

    Dont hold so many meetings and if you do ensure that time is wisely spent.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at C3i full-time (more than 10 years)

    Pros

    Management has a clear vision for the company, management is flexible and good at finding new revenue streams.

    Cons

    Tremendous amount of work is required sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Hire but no work to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardware Technician in Pittston, PA
    Former Employee - Hardware Technician in Pittston, PA

    I worked at C3i full-time (less than a year)

    Pros

    Collective work environment. Friendly teams.

    Cons

    The place is so hard up to employ people for their contracts yet they've no work for you to do. They fire you saying your error rate is too high, and retraining will not help, when you've never been trained and your job consisted of turning iPads on and off. Where is the error rate in that? Bottom line is, this place pays you crap wages and they look for an excuse to fire you.

    The work is mediocre at best and the title of employment is so far off of what you will be doing it's not even funny. Error rates only apply to those that don't know what a power button is.

    Advice to ManagementAdvice

    Instead of ensuring your customers are paying you for your workforce, make sure you've got work for them to do and try to pay them a decent wage instead of the minimum.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Just a call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst Level I in Wilkes-Barre, PA
    Former Employee - Help Desk Analyst Level I in Wilkes-Barre, PA

    I worked at C3i full-time (more than a year)

    Pros

    I have nothing positive to say about this company.

    Cons

    Pay and benefits are not very good. They do not give raises. Management is only concerned with their numbers and do not care about the people that work there and quality of work that is done. I can go on about how horrible this company is but I will jsut say stay away from this terrible job.

    Advice to ManagementAdvice

    do everyone a favor and close your doors

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A place to get good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at C3i full-time

    Pros

    Work/Life Balance, Flexibility, Good Communication with Senior Management, Ability to work independently

    Cons

    Sometimes it is tough to get an accurate vision of career pathing. In addition, you must be a self starter and be able to make your way sometimes without any guidance.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Analyst
    Former Employee - Help Desk Analyst

    I worked at C3i full-time (more than a year)

    Pros

    Good salary and fast paced environment. It is a great place to start as an entry-level employee.
    People are very friendly and helpful.

    Cons

    Long hours (luckily the overtime hours are well paid)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great entry-level opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Analyst Level I in Wilkes-Barre, PA
    Former Employee - Helpdesk Analyst Level I in Wilkes-Barre, PA

    I worked at C3i full-time (more than a year)

    Pros

    Tuition re-imbursement, Challenging, fast-paced. There is always something new occurring to braoden ones skills in IT.

    Cons

    Team work is shaky. Management can be questionable at times. Communication needs work across the board.

    Advice to ManagementAdvice

    There are processes to follow and as with any business the bottom line is crucial to expansion. There is a wealth of talent and skill at your disposal. Take advantage of it and work on communications and this company could really shine.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Help Desk Analyst in Wilkes-Barre, PA
    Current Employee - Help Desk Analyst in Wilkes-Barre, PA

    I have been working at C3i full-time (more than a year)

    Pros

    Approachable managers on all levels, open door policy, very relaxed atmosphere. Acceptable stress level, and no tolerance for abuse on any level, even from customers.

    Cons

    Staffing issues, some issues with training on added programs.

    Advice to ManagementAdvice

    Be consistent with incentive programs. Employee appreciation incentives have fallen by the wayside.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Entry Level and Industry Experience, Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Level I Analyst in Wilkes-Barre, PA
    Former Employee - Level I Analyst in Wilkes-Barre, PA

    I worked at C3i full-time (more than a year)

    Pros

    -Excellent Benefits
    -Strong Advancement Potential if you can cut it

    Cons

    -$11.00/hr is not bad for the Wilkes Barre/Scranton Area if you are a young adult (18-24), but don't expect a pay raise.
    -If you receive a bad shift, don't expect to have it changed anytime soon.

    Advice to ManagementAdvice

    -Invest more time in training!!!
    -Work too change the culture of apathy and low expectations

    Recommends
    Positive Outlook
    No opinion of CEO

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