CARE USA Reviews

Updated September 23, 2014
Updated September 23, 2014
42 Reviews
2.9
42 Reviews
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CARE USA President and CEO Helene D. Gayle
Helene D. Gayle
30 Ratings

Employee Reviews

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  1.  

    Roller coaster through a tough economy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARE USA full-time (more than 3 years)

    Pros

    The mission is what invigorates a lot of people about CARE USA. Reading reports on progress and projects is uplifting and hopeful, even if you're not in the field; when you read the reports, you know you're doing good work. There are dedicated experts in both the field work, programatic planning, and support services. CARE Is dedicated to a core set of values.

    Cons

    There was a lot of forced fun when I worked there during a down economy. It didn't help anyone to be forced into "fun activities." The bureaucracy was difficult to navigate at CARE. Most of senior management shoulder blame for problems, but that begs the question, why are there so many senior management team members resigning?

    Advice to ManagementAdvice

    Trust staff to get the job done, don't over burden with reporting.

    Recommends
    No opinion of CEO
  2.  

    Lost their way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARE USA full-time (more than 5 years)

    Pros

    Committed staff, good programs, tries to do a little of everything. People work hard and CARE has a name that stretches back years and years.

    Cons

    Leadership is very weak and has time and again demonstrated a lack of listening and a lack of direction. Decision making is opaque. The past 3-4 years there has been huge turnover and many staff have either been let go or left on their own--the organization is drifting.

    Advice to ManagementAdvice

    Get a new CEO/President and pay them less that you do the present one. Get someone with the common touch and someone who will listen and lives in the real world. Change the board and give your staff more voice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    If you want to change the world and help people everywhere, this is a great place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at CARE USA full-time (more than an year)

    Pros

    This is a great organization to be a part of.

    Cons

    Depending on the role you play, you might feel cut off from what is going on on the ground.

    Advice to ManagementAdvice

    Most of the staff are highly motivated and professional. However, there are some who are a little too comfortable with their positions and they need to be held accountable.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Wonderful organization with a strong mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARE USA full-time

    Pros

    CARE has a compassionate mission that attracts dedicated employees.

    Cons

    There is limited career advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Atlanta, GA
    Current Employee - Manager in Atlanta, GA

    I have been working at CARE USA full-time (more than 8 years)

    Pros

    Staff people are very motivated and dedicated to the mission.

    Cons

    Working through reorganization is sometimes a challenge.

    Advice to ManagementAdvice

    Communication is much improved. Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    So so, a little slow and self-reverential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC

    I worked at CARE USA full-time (more than 3 years)

    Pros

    Inspiring social objectives; decent benefits; good travel opportunities

    Cons

    Senior Management very poor; very high turnover of staff and strategic directions. Next to no internal growth opportunities.

    Advice to ManagementAdvice

    It's not for you. Move along.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great company doing great work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at CARE USA as an intern (less than an year)

    Pros

    Strong mission and commitment to vision; diverse work environment; treat employees well; Opportunities to do work that has a meaningful impact on the world.

    Cons

    Lots of transition and instability, which seems to have been ongoing for a number of years, with no end in sight. People seem to move from position to position pretty often within the organization.

    Advice to ManagementAdvice

    Provide stability for employees, develop employees in their positions, create clear career advancement paths and opportunities for employees to build on knowledge and skills rather than hopping from position to position, often across departments and teams.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    CARE USA Challenge defining new role in changing world of development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Atlanta, GA
    Current Employee - Intern in Atlanta, GA

    I have been working at CARE USA as an intern (more than an year)

    Pros

    Opportunities for Travel, Flexibility with Schedule, Culturally Diverse, Wide Range of Projects. Experience overseas with a CARE country office was much more positive than here in the US HQ.

    Cons

    US: Savvy and innovative employees quickly move out due to constantly shifting priorities and lack of job security. Poor job security has staff worried about the wrong issues (proving their self-worth at any cost, rather than focusing on fixing and sustaining good programs) Lots of Inefficiencies and challenges in defining new role in changing international environment. Failure to learn from mistakes or work in a unified manner across teams leads to many issues both short and long-term.

    Advice to ManagementAdvice

    Need to start learning from mistakes and have better organizational planning, but high staff turnover a very serious issue. Not a good time to start working her, likely downsizing in the months and years to come.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Heartbreaking to see the org fail time after time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARE USA full-time (more than 3 years)

    Pros

    CARE has a lot of pros. There's good time off, schedule flexibility, and a descent benefits package. Smart, dedicated people work at CARE. The mission is excellent and CARE seems to excel at it's work abroad.

    Cons

    The main challenge is that leadership has failed. CARE's leadership can't seem to get the organization on firm footing and has basically thrown in the towel, hoping to save it by slimming down to next to nothing by 2020. That means, if you aren't already working at CARE, don't start now. You're likely to find yourself in a temporary position, even if it's not advertised that way. Most of the old timers at CARE USA are gone, voluntarily or not, along with all their ideas, knowledge, and non-profit know how. Those who have stepped in to replace them aren't meeting the monumental challenges before them, which would be hard for anyone to do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Many wonderful people, but dysfunctional leadership and insular culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at CARE USA full-time (more than 3 years)

    Pros

    Global footprint, interesting work. There are many wonderful and committed professionals. Many opportunities for travel.

    Cons

    The insist on reinventing themselves every few years, and believe they have a monopoly on wisdom in development programming.

    Advice to ManagementAdvice

    Hire some real managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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