CARFAX Reviews

Updated April 8, 2015
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4.2
79 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Richard Raines
57 Ratings

Pros
  • I'm also able to have a great work-life balance (in 14 reviews)

  • Strong sense of community and comradery, open communication, casual dress, free Friday lunch, lots of holidays, great bonus plan (in 12 reviews)

Cons
  • Flat organization, which turns some people off (in 7 reviews)

  • There is little room for growth unless you know someone (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Best place to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARFAX full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Great work like balance
    2. Great people - everyone cares about each other
    3. There is always so much going on - you can never get bored
    4. The company does so many little things every day to show they care

    Cons

    Flat organization - not much room for growth up the chain

  2. The best company to work for in the Mid-West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Columbia, MO
    Current Employee - Software Developer in Columbia, MO

    I have been working at CARFAX full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Relaxed atmosphere, great culture. Flexible hours, and some of the best mentors I've ever worked with.

    Cons

    Lack of remote work may cause CARFAX some headaches in the future. Some employees are underpaid for the work they put.

    Advice to Management

    Realize that you're getting the best talent in the Mid-West, but not the best talent in the USA. Remote opportunities can help you get the best of both. I don't think I'd ever leave CARFAX if that opportunity existed.

  3. Great company!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARFAX

    Pros

    Company provides great work/life balance!!

    Cons

    Job role can be monotonous

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    The 2 Faces of CARFAX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free Friday Lunch. Informal & small work environment - it''s like Cheers where everyone knows your name. Flat structure which might be appealing to some.

    Cons

    CARFAX puts on a great show for applicants and new hires. I admit, I was duped. Here's the truth.

    1) Management will always ask for employee feedback on projects, products, etc but sadly it means nothing.

    2) If you aren't in the boys club you can consider your days numbered.

    3) There are genuinely some good, smart people here but those at the top have been at CARFAX for 10/15 years and are use to doing things their way. Don't come to CARFAX expecting to change anything - it just won't happen. I got used to hearing "we've always done it this way." OR "This is how (INSERT ANY VP's NAME) wants it done"

    4) Also, nepotism runs wild here. There are 8 family members working at CARFAX and all in the same business unit.

    5) Because there is a lack of airtime with marketing directors and the VP, marketing managers are constantly fighting to come up with the next big idea - while not collaborating with others. It's very competitive but not in a positive way.

    Advice to Management

    There needs to be a complete overhaul of senior management. Have 1 sales meeting a year. Respect the opinion of your employees. Trust that those doing the work and talking to dealers/consumers know best. COMMUNICATE with your employees and encourage employees to do the same.

  6. Great benefits/not great treatment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underling in Centreville, VA
    Current Employee - Underling in Centreville, VA

    I have been working at CARFAX full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits package is great. Excellent flexibility for a work/home life balance.

    Cons

    The company is starting to care less about quality and more about production. Not a lot of room for advancement. Management puts a lot of pressure on you to perform.

    Advice to Management

    More training needed when new employees start.

  7. Helpful (2)

    Immature, unprofessional environment and leadership starved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbia, MO
    Former Employee - Anonymous Employee in Columbia, MO

    I worked at CARFAX full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friday lunch, annual bonus, casual dress, solid product

    Cons

    Below average pay, weak benefits, no longer family (privately) owned, very limited career opportunities, nepotism runs rampant, very cliquish (definitely a good-old-boys club), very obvious lack of real leadership at the data center.

    Advice to Management

    Find a way to return to the culture that existed before IHS - the data center desperately needs real leadership, not the same old game of playing favorites. The CARFAX brand is well known and trusted, invest in your people (don't just pay lip service) so that the brand isn't ultimately tarnished by former employees revealing what goes on in the office.

  8. Helpful (2)

    I love TEAM CARFAX!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great mission, clear game plan and amazing culture!

    Cons

    The Car Fox doesn't spend enough time with us ;)

    Advice to Management

    Keep doing what you're doing!

    CARFAX Response

    Mar 13, 2015Communications Director

    That CAR FOX is so popular! He's spending most of his time out on the road helping millions of people buy, sell and own their cars with more confidence. He's been practicing his shuffle puck skill ... More

  9. Helpful (1)

    Happy employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    always celebrating our successes and looking for new ways to celebrate Team CARFAX, free Friday lunch, casual dress, culture of respect.

    Cons

    There's not much room for growth or promotion. Training is great if you are in the development departments but scarce everywhere else.

    Advice to Management

    Consider rethinking promotions, significant salary increases instead of large bonus structure. Ask us what the majority of Team CARFAX would want and why.

    CARFAX Response

    Mar 14, 2015Communications Director

    Thanks for letting us know all the things you like about working here and we're really glad you're happy. While it is true we've kept our structure really flat there are lots of ways to grow at ... More

  10. Helpful (1)

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARFAX

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good work life balance for working moms

    Cons

    some office politics at play

    CARFAX Response

    Mar 13, 2015Communications Director

    Really glad to hear working at Carfax is working for you. We want all of our team to have a great work-life balance, but it's great to hear it's working for working moms. Keep us posted and let us ... More

  11. Helpful (1)

    Rock Star Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARFAX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great company that truly cares about it's employees!

    Cons

    I honestly cannot think of anything noteworthy

    Advice to Management

    Keep up the good work!

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