CARFAX Reviews

Updated July 1, 2015
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4.3
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Richard Raines
67 Ratings

Pros
  • They truly believe in work/life balance (in 14 reviews)

  • Strong sense of community and comradery, open communication, casual dress, free Friday lunch, lots of holidays, great bonus plan (in 12 reviews)

Cons
  • It's a flat organization, so you're not going to get a new title every year (in 7 reviews)

  • No room for growth or promotion (in 4 reviews)

More Pros and Cons

92 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Great Work-Life Balance - Committed to making employees happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work-Life Balance is amazing. CARFAX cares about your well-being and wants you to be happy where you work every day. The benefits are second to none. Medical, Dental, etc and the paid time off is a huge bonus.

    Great interaction with upper management throughout the work day and they take the time to talk with you. Open Door policy.

    Cons

    You can move up through the company with promotions but it does take some time. They are very flexible in regards to positions within the company when doing this which is a good thing.

    Advice to Management

    Keep doing what you are doing

    CARFAX Response

    Jun 10, 2015VP of People & Culture

    Thanks for your feedback. We’re committed to having happy people and our work-life benefits support our philosophy. I’m glad to hear that it’s appreciated and hope that you’re taking advantage of ... More


  2. SO FAR SO GREAT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is a lot to say about pros here. CARFAX is committed to excellence and they do many things very well. I have never felt more appreciated in a workplace. CARFAX is dedicated to encouraged positivity. My work-life is balanced. We have generous benefits. Employees enjoy many perks on the job, our building is state of the art, spacious, and fun. We have salaried staff who's job is dedicated to just Wowing the staff! Who does this? The culture is progressive, happy, hard working, and healthy. We are financially healthy too. I have been here about 4 years and really enjoy my work, colleagues, and challenges ahead. We have some very smart people working here, our President is incredible and he is surrounded by some very talented managers. Plus, we are now backed by a large parent company who supports our growth potential. There is much more to discover and I look forward to the future at CARFAX.

    Cons

    I don't think there are any exceptional cons worthy of mention here. CARFAX is not perfect, especially for slackers, naysayers and underachievers. We have no issues with addressing problems and finding ways to improve. There are cons within every organization and every individual and what sets CARFAX apart is our ability to overcome challenges and push forward with impactful change. This company has been around for over 30 years and gets better every year.

    Advice to Management

    Focus on the core
    Don't ever let go of our pioneering spirit
    Always remember how we got here
    Continue to cherish your people
    Profits are not always your long-term friend


  3. Best Company to Work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people and Great environment!

    Cons

    Everything is really fantastic at CARFAX!

    Advice to Management

    Keep the culture as is and more great things will happen.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Company, Culture, and Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Consultant in Centreville, VA
    Current Employee - Field Sales Consultant in Centreville, VA

    I have been working at CARFAX full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team CARFAX genuinely practices the values they preach! Many companies today claim they have a culture that listens to its employees and practices things like work-life balance while falling short on execution. Working at CARFAX is the real deal.

    - management listens when you ask for opportunity, gives instruction on how to earn it
    - employees are recognized and rewarded for going above and beyond
    - the company trusts its employees
    - heavy focus on teamwork and collaboration
    - you will have fun, you will learn, you will make friends

    Cons

    At first glance, growth may seem to be limited due to the company's flat structure. Stick with it and you'll prove yourself wrong.

    Advice to Management

    Free Friday Lunch for field reps??


  6. We won again!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA

    I have been working at CARFAX full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Senior management is genuinely committed to creating a terrific place to work. They take employee feedback very seriously and devote significant resources to keep employees happy, healthy, and engaged. The Carfax mission is to help millions of people and we do.

    Cons

    The corporate office is on Hwy 66 west of DC and the traffic can be brutal. Housing costs in northern Virginia are staggering.

    Advice to Management

    Keep doing what you're doing. Perhaps encourage more telecommuting to reduce some of the stress associated with the traffic.


  7. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Missouri in Columbia, MO
    Former Employee - Missouri in Columbia, MO

    I worked at CARFAX full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are strong at your technical skills and you are not a jerk then Carfax is a great place for you. Good benefits and compensation and amazing work/life balance.

    Cons

    I have no complaints

    Advice to Management

    I would like to see a better way of calculating the Extra value points.


  8. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARFAX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good group of very dedicated employees

    Cons

    Some favoritism exists wiy senior mgmt


  9. carFax full-time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Columbia, MO
    Former Employee - Software Developer in Columbia, MO

    I worked at CARFAX

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fridays are pretty fun, free lunch..

    Cons

    its hard to get a raise. the management is a mess.


  10. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARFAX

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company culture is great and there is never an issue working across groups.

    Cons

    No cons at this point.

    CARFAX Response

    Jun 9, 2015Communications Director

    It's really great to hear you're enjoying the Team CARFAX culture! We've been growing a lot this past year and we want to make sure everyone is working together well. The CARFAX Playbook helps but ... More


  11. Helpful (1)

    Happy at CARFAX!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Centreville, VA
    Current Employee - Account Executive in Centreville, VA

    I have been working at CARFAX

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great opportunities for growth, love the leadership, innovative company with new and cutting edge products. Awesome benefits and compensation and amazing work/life balance.

    Cons

    Could improve on communication within departments.

    Advice to Management

    Sometimes communication could be better

    CARFAX Response

    Jun 9, 2015Communications Director

    Thanks for the feedback. It is a pretty a cool place to work, isn't it? We're always eager to hear any ideas you might have to improve the communication between departments. Our game plans ... More



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