CARQUEST
2.5 of 5 139 reviews
www.carquest.com Raleigh, NC 5000+ Employees

CARQUEST Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

2.5 139 reviews

                             

65% Approve of the CEO

CARQUEST President David McCartney

David McCartney

(23 ratings)

30% of employees recommend this company to a friend
139 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Working with Great People, learning the parts business to better Help the customer's"
    in 6 reviews
  • "Good place to work with good people that care"
    in 5 reviews
Cons:
  • "Arizona Carquest stores are going under especially Tucson due to upper management"
    in 14 reviews
  • "long hours, expected to put work first"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great work environment, and great co-workers.

    Parts Driver (Current Employee)
    Cocoa, FL

    ProsGreat work environment, liked all the people I worked with, very laid back and busy.

    ConsPay is not the greatest and can get boring if not busy

    Advice to Senior ManagementTry and have some sort of way to allow more people to become full time.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Pretty solid reviewer.

    Auto Parts Handler (Former Employee)
    Howell, MI

    ProsGood working environment, Solid staff, good experience.

    ConsLack of hours, Employee Favoritism

    Advice to Senior ManagementDont play favorites.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Good Company

    Store Manager (Current Employee)

    ProsHours, time off allowed, bonus structure

    ConsGetting too big now that Advance purchased

    Advice to Senior ManagementStay "small" and continue to allow your store managers to manage the stores. No micro-managing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Counterman Part time 30+ years

    CounterPro (Current Employee)
    Prescott Valley, AZ

    ProsParts discount, one coworker that is great and very knowlgeable

    ConsNo Management, abusive. no teamwork, store falling apart, no stock, or wrong stock for the area.

    Advice to Senior ManagementGo back to the roots of customer service, and having the right stock on hand

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Future is looking brighter

    Anonymous Employee (Current Employee)
    Raleigh, NC

    ProsGreat people with the right goals. The Advance purchase should just make this company better.

    ConsMaking great strides in spite of not having the needed tools. Hopefully Advance Auto Parts will give this company the boost it has been needing.

    – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Getting Better

    Anonymous Employee (Current Employee)

    ProsThe future looks better since the company was purchased by Advance

    ConsNeed more tools to combat competition

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Ability to be myself and get cars off those racks!

    Counter Pro (Current Employee)

    ProsStore level can take charge and provide to the customers with our newfound merger with Advance Auto Parts. WE are a leader now and must go forward with customer satisfaction.

    ConsEmployees having drama and interrupting daily needs to our customers. We all have particular needs, however some employees do not have a life structure that will allow them to maintain personal needs so they can be 100% at pursuing our goals.

    Advice to Senior ManagementYou can go for it if you work here, do not stop our momentum at store level. Training must be ramped up to provide key drivers to move up to the counter and into management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Managerial treatment toward warehouse workers

    Anonymous Employee (Current Employee)
    Bakersfield, CA

    ProsIt pays ok. Work 5 days a week. Weekends off. .

    ConsNew image of Advance/CARQUEST is to be the best. How can that be when management talks out of both sides of their mouths. They talk policy but don't keep policy. Their is no follow up or follow through on anything. We are as only as good as we are trained. No training here. Loss of time doing things more than once, therefore loss of money. Should do it right the first time. So then, how can we be the best?

    Advice to Senior ManagementAdvance Auto Parts really need to check on the warehouse management personal in Bakersfield CA more closely. Hopefully they would want better people working for them.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    Good company

    Parts Driver (Former Employee)

    ProsVery nice people who care about their people. Training was very good.

    ConsThere was nothing bad that I had to say.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Driver

    Driver (Former Employee)
    Milwaukee, WI

    ProsFair pay for the work you do. Laid back atmosphere. Great Company cars/trucks you get to use. Good for people looking for part time work.

    ConsNo real long term future in this company. Pay raises are hard to come by because, after all, all you do is stock shelves, pull parts, and deliver them to the clients. Hard to get 40/hrs a week.

    Advice to Senior ManagementIn terms of recruiting for drivers-something that seems very hard to do for many reasons-I would ask management to be more proactive in finding quality drivers. They should look for food delivery drivers who all ready have good driving records to work part time; as opposed to bringing in drivers who need $$$, but get lean hours all the time.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for CARQUEST? Contribute to the Community!

CARQUEST Videos

Loading...

CARQUEST – Why Work for Us?

About Us: CARQUEST Auto Parts With its corporate headquarters in Raleigh, North Carolina, CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at CARQUEST reviews and ratings — including employee satisfaction and approval rating for CARQUEST CEO David McCartney. All 139 reviews posted anonymously by CARQUEST employees.