CARQUEST Reviews

Updated March 29, 2015
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3.0
168 Reviews
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Recommend to a friend
Approve of CEO
CARQUEST President David McCartney
David McCartney
33 Ratings

Pros
  • Working with Great People, learning the parts business to better Help the customer's (in 7 reviews)

  • Good place to work with good people that care (in 6 reviews)

Cons
  • Arizona Carquest stores are going under especially Tucson due to upper management (in 15 reviews)

  • long hours, expected to put work first (in 5 reviews)

More Pros and Cons

Employee Reviews

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  1. 2 people found this helpful

    Dedicated Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARQUEST full-time (more than 5 years)

    Pros

    Team Members are very interested in serving the customer, either internally or the consumer.

    Cons

    Hard work is the norm, if you want to succeed you will put in the time and effort, success is recognized and rewarded.

    Advice to ManagementAdvice

    Listen to the customer first, then the team members in the store.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. I would have been able to stay longer than my nine years if my hours were not cut back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shuttle Driver/Customer Service Delivery Teammate in Oxnard, CA
    Former Employee - Shuttle Driver/Customer Service Delivery Teammate in Oxnard, CA

    I worked at CARQUEST full-time (more than 8 years)

    Pros

    A lot of things were lax as your were also told when you signed on that you were to be viewed as part owner of the company.

    Cons

    As a part owner of the company I should not have feared termination or been persuaded to put in my two week notice because I could not afford to work there anymore. Irresponsible management tactics sealed the deal as a store transfer failed due to no guidelines and the latter store's incompetence.

    Advice to ManagementAdvice

    Store transfers need guidelines and staff should be there to help when the time may arise.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. Carquest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - APH in Bay City, MI
    Current Employee - APH in Bay City, MI

    I have been working at CARQUEST full-time (more than 8 years)

    Pros

    Fast pace work place with good teammates.

    Cons

    Bad management and they don't seem to care.

    Doesn't Recommend
    Negative Outlook
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  5. I was a Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARQUEST full-time (more than a year)

    Pros

    Great hours, great clientele, generally great coworkers.

    Cons

    Is now owned by Advance Auto Parts, which was a HUGE step backward.

    Advice to ManagementAdvice

    When consolidating, give the team more that 30 days to acclimate because the Advance side will not be ready to make the transition.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. Parts Delivery/ Parts Salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Driver/Parts Sales
    Former Employee - Parts Driver/Parts Sales

    I worked at CARQUEST full-time (less than a year)

    Pros

    This place was great. The work environment was excellent and I was able to learn so much from the others that worked here. I have worked at several other parts stores and nowhere else did the employees have this much knowledge of parts and cars in general.

    Cons

    The pay was low and did not receive commission for the parts sold.

    Advice to ManagementAdvice

    Start some kind of incentive program for the employees so they will be rewarded for all the hard work they do.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Little guys on the block

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARQUEST full-time (more than 8 years)

    Pros

    Great company to work for as a Store Manager I'm able to run my business as i see fit. They give you any tools you my need to take care of customers.

    Cons

    Long work weeks. I work 60+ hours a week not because they require it but in order to finish tasks alot of hours are needed. Pay is not great for the amount or work required to do this job. Raises do not come offen and are not easy to get. Bonus structure is good but hard to acheive.

    Advice to ManagementAdvice

    Pay your help. The people on the store level make this company money. Feels like they forget this some times. Come up with a better way to take care of the people taking care of you.

    Doesn't Recommend
    Negative Outlook
  8. Antiquated systems for todays demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARQUEST full-time (less than a year)

    Pros

    Mainly commercial sales, dont have to deal with retail much.

    Cons

    The Advance/Carquest merger has complicated the brands tok much.

    Advice to ManagementAdvice

    Be careful whom you have running your stores, they're incompetent at best.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. I worked here part time while earning my bachelor's degree.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in McKinney, TX
    Former Employee - Part Time Sales Associate in McKinney, TX

    I worked at CARQUEST part-time (more than a year)

    Pros

    Steady work environment with reasonable pay and benefits. Company values professional demeanor and has low turnover compared to other retail environments. They offer 401k even for part time employees.

    Cons

    Associates will not be able to work full time and pathway to advancement is not very clear. I was working while the Dallas area was under transition to Advanced Auto Parts, so company policies were in flux.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. Leaving company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARQUEST full-time (more than 10 years)

    Pros

    Had the ability to work on my own to accomplish projects. Good group of people to work with. Management allowed us to handle the projects as we needed to.

    Cons

    The company was bought out by Advanced Auto and moved the IT department to Virginia. Merging the 2 companies has become very complicated.

    Advice to ManagementAdvice

    Need to slow down and make better decisions about moving people to Raleigh.

  11. Hard work in warehouse but good employes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CARQUEST

    Pros

    Pay and benefits, good co-workers

    Cons

    Long hours, not good work/life balance

Work at CARQUEST? Share Your Experiences

CARQUEST

 
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