CARQUEST Reviews

Updated July 28, 2015
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3.2
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Recommend to a friend
Approve of CEO
CARQUEST President David McCartney
David McCartney
40 Ratings

Pros
  • Great people with the right goals (in 7 reviews)

  • Good place to work with good people that care (in 6 reviews)

Cons
  • Arizona Carquest stores are going under especially Tucson due to upper management (in 15 reviews)

  • Cutting the hours to part time for all Driver's and their health benefits (in 5 reviews)

More Pros and Cons

182 Employee Reviews

Sort: Popular Rating Date
  1. Alright job, depends on co-workers

    Former Employee - Anonymous Employee in Manhattan, KS
    Former Employee - Anonymous Employee in Manhattan, KS

    I worked at CARQUEST (Less than a year)

    Pros

    Easy job Ok pay Pretty much guaranteed full time after a year

    Cons

    Corporate is so out of touch with everything


  2. Helpful (2)

    The SuperTrain that was driven out of tracks...

    • Career Opportunities
    Former Employee - Counter Pro
    Former Employee - Counter Pro

    I worked at CARQUEST full-time (More than 10 years)

    Pros

    Fantastic Company in the commercial field. Great family orientated. Huge loyal customer base. The best veterans in the auto parts industry training new people with their knowledge that lead to more veterans.

    Cons

    When Advance Auto bought CARQUEST, they implemented their misguided ways of doing business on CARQUEST commercial employees. The CARQUEST veterans realized this and fled in masses to create the new commercial giant O'REILLY AUTO PARTS. Advance stock is going down because of these decisions.

    Advice to Management

    There is no more CARQUEST Management.


  3. CA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver/Office Aide in Huntington Beach, CA
    Former Employee - Driver/Office Aide in Huntington Beach, CA

    I worked at CARQUEST (More than a year)

    Pros

    Fun work environment and great people there

    Cons

    A little too much fun.. Definitely lacked professionalism


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. CQ Auto Parts

    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at CARQUEST

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Family environment, competitive pay and a job with lots of advancement opportunities.

    Cons

    Training could be better and more teammates needed in area.

    Advice to Management

    Slow down and really dig into details. We are leaving too business on the table.


  6. comm accounts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, MS
    Former Employee - Anonymous Employee in Jackson, MS

    I worked at CARQUEST

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great hours and great work life balance

    Cons

    lack of empowerment and no room for growth

    Advice to Management

    need leadership skills


  7. Talent walking out the door

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Teammate in Virginia Beach, VA
    Current Employee - Customer Service Teammate in Virginia Beach, VA

    I have been working at CARQUEST part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Co-workers. Good local management. Good local RDO. Work here only till you find better.

    Cons

    Benefits for part timers has been slashed to zero. I've seen stores close their doors due to consolidation. I've seen the best talent from RDO's, Store Managers, RS, Assistant Managers, Full time and parttime Sales Counter, to Delivery all leave. The ones that can are taking their best clients with them. The worst part is we are competing with ourselves IE Advance stores. We were told this would not happen.

    Advice to Management

    "The best of both companies going forward." Some of our high end clients have left. or at least don't buy from us as much. The reason is they want better than OE performance. Instead of keeping high parts and offering a mid tier and a value line. There is Value and OE performance line. Because of this I have seen sales on 1 type of parts decline to near zero.


  8. Carquest Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Illustrator in Raleigh, NC
    Former Employee - Digital Illustrator in Raleigh, NC

    I worked at CARQUEST full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company to work for, they care about their employees.

    Cons

    Work can be fast paced a lot of the time and sometimes it can be stressful.

    Advice to Management

    Keep growing in whom you hire. Hire those who have the desire and passion for the automotive industry.


  9. Helpful (1)

    handler

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARQUEST

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible& attendance bonua at xmas

    Cons

    No room for growth and understaffed

    Advice to Management

    Hire more people and promote within


  10. Helpful (1)

    Quality IT people are leaving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC

    I worked at CARQUEST full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Discount buying auto parts. Good people to work with. Good location, away from other major office spaces.

    Cons

    Ageing technology. Silos in IT groups. Raleigh IT is being moved to Roanoke, loosing significant experience on many legacy systems. The IT budget initiative of 1% of gross sales lost a few good people and caused moral to drop. This was just before the company was sold.

    Advice to Management

    Encourage collaboration and transparency. Allow mistakes to be made so people and learn and grow from them.


  11. Helpful (1)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Raleigh, NC
    Former Employee - Store Manager in Raleigh, NC

    I worked at CARQUEST (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The Company is going through a lot of change. Lots of quality parts and a strong rep over all.

    Cons

    Poor inventory mix. Too many hours. Salary does not match experience, skill level or demands. I worked an average of 55-60 hours a week. Could not terminate under performers. Could not attract strong talent due to wages.

    Advice to Management

    Pay those with the talent what they are worth and listen to those with the education and knowledge of their markets. Do not let Raleigh or Charlotte use algorithms to determine the mix. DM's humble yourselves you do not know it all.



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