CARQUEST Reviews

Pros

Flexible schedule
Working with the best
Great hours of operation
Great HR support
Great training in store.

Cons

Not enough people in the stores, or drivers, to accomplish our goal of being in the lead of this industry. By starving our stores of good people and drivers, cutting payroll ,we have asked our competition(s), to help us with walk in needs/sales, and asked their help to take care of all our delivery charge accounts needs, and are rewarding them with our lost sales, and, have asked them to help take up the slack of delivery so we do not have to, which shows we are on a flatline. They have now jumped at the chance to grab all those lost sales, which would have paid for our employees to be there to provide the best service in the first place.

Advice to Senior Management

Go back to knowing we are untouchable, we are the big guns, and quit going candy.
Clean nice stores planogramed has always been in our favor, great, we are almost there, we needed that, now get back to business and do what we do best. Yes we have some little good things, link, wpc, etc... going on with dis, dat, and de uter ting. We have lost our sight on being the best. Through the eyes of store level is where we can bring back the win in our future to become the company that holds the right to be the best, and not let the competition chomp away at us for too much longer.
III

Pros

flexable part time
professional appearences

Cons

Company has lost it's way in the auto parts business
Reduced staffing causing delays in customer service
Lost sales continuously going to competitors
Stores over stocked with dead items and in need of updated "local" inventories
pricing too high in the wholesale market

Advice to Senior Management

go back to basics and listen to what your "team mates" have to say.

Pros

Leadership under Temple Sloan Junior

Cons

Leadership changed over the last years. There is a total lack of vision and direction.

Advice to Senior Management

The competition has it figured out.

Pros

The only thing I really liked about working at Carquest was the store hours. Most of the stores had daytime hours compared to most auto companies.

Cons

Management is very poor. They expect you to act professional while they do things I will not say that will get you fired at most companies. But, as long as they are making the company money, the corporate office will look the other way. Sometimes the mangers were the reason for the drama at the store level.

Advice to Senior Management

Take more management courses. And, learn how to talk to your fellow employees. Most of the time regional managers were the worst.

Pros

Very flexible in taking time off for appointments and personal errands that do not neccessitate taking a whole or half day off work.

Cons

There is a huge age gap in the employees at Carquest. The opportunities to work on projects, share ideas, and contribute in that fashion are few and far between.

Advice to Senior Management

Match skills to positions versus filling positions with bodies. Be open to making changes because policies and software that has worked for the past 20 years does not mean that it is the best for the company now or in the future.

Pros

Benefits are great
time off are great

Cons

Pay was not that good
Promotion was not good
boring at times

Pros

with my job, flexibility with schedule

Cons

used to be a company that cared about teammates and I no longer see that

Advice to Senior Management

Please get into the leadership role and into the field and stop meeting so much

Pros

easy laid back atmosphere to work in

Cons

inexperienced managers who cant handle stress

Advice to Senior Management

Work on teaching managers to manage stress

Pros

very loyal employees and customers. Company is headed in the right direction.Company provides managers and sales to buy stock in the company.Comompany is very aggressive in the market.

Cons

very tough industry and job pressure.company is at times slow to change. Advancement in the company may require relocating to another state.

Advice to Senior Management

Keep listening to your employees and customers

Pros

Above average hourly pay.
good benefits
work as many hours as you please
many locations if you want to relocate
many opportunities

Cons

management not always looking out for the best interest of its employees
Not the best working conditions in a warehouse

Advice to Senior Management

In order to keep employees happy, time off must be given when asked for. As a summer employee with this company I needed some time off and struggled to get that.