CARQUEST Reviews

Updated September 15, 2014
Updated September 15, 2014
151 Reviews
2.9
151 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CARQUEST President David McCartney
David McCartney
28 Ratings

Review Highlights

Pros
  • Working with Great People, learning the parts business to better Help the customer's (in 6 reviews)

  • Good place to work with good people that care (in 5 reviews)


Cons
  • Arizona Carquest stores are going under especially Tucson due to upper management (in 14 reviews)

  • long hours, expected to put work first (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work environment, and great co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Parts Driver  in  Cocoa, FL
    Current Employee - Parts Driver in Cocoa, FL

    I have been working at CARQUEST part-time for less than a year

    Pros

    Great work environment, liked all the people I worked with, very laid back and busy.

    Cons

    Pay is not the greatest and can get boring if not busy

    Advice to ManagementAdvice

    Try and have some sort of way to allow more people to become full time.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Pretty solid reviewer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Parts Handler  in  Howell, MI
    Former Employee - Auto Parts Handler in Howell, MI

    I worked at CARQUEST part-time for less than a year

    Pros

    Good working environment, Solid staff, good experience.

    Cons

    Lack of hours, Employee Favoritism

    Advice to ManagementAdvice

    Dont play favorites.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at CARQUEST full-time for more than a year

    Pros

    Hours, time off allowed, bonus structure

    Cons

    Getting too big now that Advance purchased

    Advice to ManagementAdvice

    Stay "small" and continue to allow your store managers to manage the stores. No micro-managing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Future is looking brighter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC

    I have been working at CARQUEST full-time for more than 8 years

    Pros

    Great people with the right goals. The Advance purchase should just make this company better.

    Cons

    Making great strides in spite of not having the needed tools. Hopefully Advance Auto Parts will give this company the boost it has been needing.

    Positive Outlook
    Approves of CEO
  6.  

    Counterman Part time 30+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CounterPro  in  Prescott Valley, AZ
    Current Employee - CounterPro in Prescott Valley, AZ

    I have been working at CARQUEST part-time for more than 10 years

    Pros

    Parts discount, one coworker that is great and very knowlgeable

    Cons

    No Management, abusive. no teamwork, store falling apart, no stock, or wrong stock for the area.

    Advice to ManagementAdvice

    Go back to the roots of customer service, and having the right stock on hand

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Getting Better

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CARQUEST

    Pros

    The future looks better since the company was purchased by Advance

    Cons

    Need more tools to combat competition

  8.  

    Ability to be myself and get cars off those racks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Pro
    Current Employee - Counter Pro

    I have been working at CARQUEST full-time for more than 10 years

    Pros

    Store level can take charge and provide to the customers with our newfound merger with Advance Auto Parts. WE are a leader now and must go forward with customer satisfaction.

    Cons

    Employees having drama and interrupting daily needs to our customers. We all have particular needs, however some employees do not have a life structure that will allow them to maintain personal needs so they can be 100% at pursuing our goals.

    Advice to ManagementAdvice

    You can go for it if you work here, do not stop our momentum at store level. Training must be ramped up to provide key drivers to move up to the counter and into management.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Managerial treatment toward warehouse workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bakersfield, CA
    Current Employee - Anonymous Employee in Bakersfield, CA

    I have been working at CARQUEST part-time for more than a year

    Pros

    It pays ok. Work 5 days a week. Weekends off. .

    Cons

    New image of Advance/CARQUEST is to be the best. How can that be when management talks out of both sides of their mouths. They talk policy but don't keep policy. Their is no follow up or follow through on anything. We are as only as good as we are trained. No training here. Loss of time doing things more than once, therefore loss of money. Should do it right the first time. So then, how can we be the best?

    Advice to ManagementAdvice

    Advance Auto Parts really need to check on the warehouse management personal in Bakersfield CA more closely. Hopefully they would want better people working for them.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Good company

    Former Employee - Parts Driver
    Former Employee - Parts Driver

    I worked at CARQUEST part-time for less than a year

    Pros

    Very nice people who care about their people. Training was very good.

    Cons

    There was nothing bad that I had to say.

  11. 1 person found this helpful  

    Great place if your looking for supplemental income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Hampton, VA
    Former Employee - Delivery Driver in Hampton, VA

    I worked at CARQUEST part-time for more than a year

    Pros

    People
    Flexible hours
    401k
    Great for part time
    friendly environment

    Cons

    No Room for advancement
    they would rather higher 3 part-time employees and pay them a low wage with very minimal benefits with like 13 hrs than higher 1 full-time employee thus making it hard for advancement making it a dead end job. this is good for the company in terms of saving money. Bad for the community in times were jobs a scares and all they have is 13hrs at like 8 dollars this company doesn't values its social responsibility to the community.

    Advice to ManagementAdvice

    Quality is better than quantity higher more full-time it will reduce employee turnover rate, benefit the community, and boost employee morale thus making carquest a even more profitable company. Respect from the community can increase sales!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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