CAT Financial Reviews

Updated August 13, 2015
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3.6
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Kent M. Adams
27 Ratings

33 Employee Reviews

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  1. Needs more progression

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Nashville, TN
    Current Employee - Customer Service Representative II in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CAT Financial full-time (More than a year)

    Pros

    Cat has a great culture with decent pay. The hours are flexible and there are fun perks. Overall it is a company you can grow with if you're willing to.

    Cons

    There are still some glass ceilings and old fashioned thought processes. The pay is just decent and mostly non negotiable.

    Advice to Management

    Allow room for everyone in the company to do "rotations" and gain experience. Do a serious analysis of the benefits other companies offer so that you may adjust accordingly. Definitely reevaluate the Nashville housing market and adjust pay scales accordingly. Keep moving forward. There has been progress but Caterpillar still has opportunities to address before being considered a progressive company.


  2. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Administrator/Collections Specialist in SeaTac, WA
    Former Employee - Credit Administrator/Collections Specialist in SeaTac, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CAT Financial full-time (More than 5 years)

    Pros

    Excellent benefits. Genuinely good people, clean office, excellent compensation, Health benefits are reasonable and available on day one of employment.

    Cons

    Some job functions limit upward mobility. You may to make a career change in order to advance within the company.

    Advice to Management

    The HR confirmed a phone interview with the VP 3 days in advance. They called me at 9. Basically normal questions on the former experience, edu background.The interviewers are very nice however, I do not think I perform well. They asked many questions about your skills and past experience.


  3. Slow moving company with antiquated practices

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CAT Financial full-time

    Pros

    Work-life balance was excellent, and I always felt like they cared about employees well-being. Plenty of out of office events and networking opportunities, and management seemed pretty competent. Pay and benefits are excellent, and the upper level management are kind and take a real interest in your career development. Cat wants to hire people for life, which is both a good thing and a bad thing.

    Cons

    Its an old company that functions like an old company. Technology is implemented at an unbearably slow rate, and adoption of older employees is even slower. Decision making is usually glacial and slow. Teams are often understaffed and there seems to be quite a bit of incompetence among some teams. Progression is often slow and opportunities come with lots of time.

    Advice to Management

    Bring in younger staff (which they are doing) and continue cultivating innovation in your workplace (which they are also doing)


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  5. Finance Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    People are very friendly and kind, nice to be around

    Cons

    Slow workforce, no innovation in company, needs significant C-level improvement

    Advice to Management

    Fire management and implement a major change program for employee health and wellness.


  6. Your Career in Finance Starts Here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CAT Financial full-time (More than 5 years)

    Pros

    The place contains the amenities of a luxury apartment complex. Dining services, gym, and a 7 level parking garage underneath the building are big perks for a financial institution basically located in downtown Nashville (midtown, but still!). The security is tighter than pretty much ALL the bank offices I've visited. And the holidays scheduled are more liberal as well. Example: the day after Thanksgiving! Srsly. Finally, the biggest Pro of Cat Finance comes in the form of a true investment in people. The organization will put as much into you as you put into it. This is a career destination, not just a "ok you're hired so this is your job now." You really do advance quickly if you put in the effort.

    Cons

    HUGE focus on the "family." Id like to say this was remedied by the nepotism rules recently enforced on a more strict basis, but this really only created more of a problem. Cat values the longevity of its workforce, and respects experience. This is great! ...if you're a washed up old dude or a micromanaging psycho who really has no business advancing into industry fields they have absolutely no idea how to navigate. Yes, there are people at Cat --in management-- who do not have college degrees. The fact that they came in when the company formed should not in any way correlate to cutting edge industry experience, yet every time it seems the trend is to keep them moving along in their careers while each department plays hot potato. Finally, the biggest flaw in a career corporation like Cat Finance is that with all this hot potato going on, the turnover rates in some positions can be so high that training and the customer experience become casualties of the learning curve. Sometimes 18 to 24 months in a single job role is just not sufficient to learn the job, and more importantly, the constantly changing public face (dealer/customer/continuation) of the company just ends up looking really green. It's not fair to the customers or the business plan.

    Advice to Management

    Don't put people in management roles who have ZERO background in management and/or no college degree. Fire or demote micromanagers, because they just shouldn't be leading people if they can't inspire them. The new hires are highly educated and expect a high quality team of leaders. When they show up and realize that their support manager is a dinosaur with no people skills who gets upset if they're not at their desk for five minutes, they start thinking about their friends who took jobs at places NOT resembling a small high school with a few AP courses and a lot of tenured staff. The financial field in Nashville is wide open, and you are LOSING some of your best and brightest because you can't see past the legacy. I love Cat. Don't let my workplace become a joke.


  7. Helpful (1)

    Good working environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CAT Financial full-time (Less than a year)

    Pros

    Great benefits. Nice working environment. Conservative financial principals which demonstrates the underlying ethics. Nice facilities with gym.

    Cons

    Way too much bureaucracy which can be exhausting. Too many layers of management. Too much focus on spinning the message that truth and raw facts are lost in the process. Frequently presentations and communications are form over substance. Accountability for key positions is lacking.

    Advice to Management

    Cut the bureaucracy and encourage honesty.


  8. Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Positive Outlook
    Approves of CEO

    I have been working at CAT Financial (More than a year)

    Pros

    Benefits, bonuses, salary, work/life balance are all good. People are friendly. On-site gym and dining center. Nice offices that are close to downtown. Great mobility if you want to move around the country or the world.

    Cons

    Not much room for learning or growth. Slow for promotions. Not enough work to go around. Boredom. Time served earns promotions rather than merit. That's not my job is commonly heard as well as I don't know period - not let me check into that. Lots of office politics. Slow to move on change.

    Advice to Management

    Encourage new thought and help people learn and grow rather than stagnate. Teach management to develop their employees to advance and succeed rather than to hold them back to better themselves.


  9. Steady

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IS Manager I in Nashville, TN
    Current Employee - IS Manager I in Nashville, TN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at CAT Financial full-time (More than a year)

    Pros

    Great benefits. Respectful environment. Solid employer. Nice environment. Good location.

    Cons

    Very traditional. Slow to change. Too many meetings. Group think.

    Advice to Management

    Ban meetings of more than 4 people. Set specific targets quarterly. Hold accountable and promote by performance.


  10. Helpful (2)

    Just Another Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CAT Financial full-time

    Pros

    Great health insurance Talented co-workers Great benefits

    Cons

    Low Salary/College Hires - If you are a talented (bilingual, trilingual, professional certifications) mid-career individual, just know you will make a much lower salary while inexperienced fresh graduates are brought in, often with little in the way of work experience or skills, and are paid significantly higher than you will be and are given more grace to go to countless trite meetings, job shadowing, and are toted around like they are the next CEO in training all while you and the other mid-career employees cover their slack. Have an Opinion? Don't share it - Group think is rampant here and the individual is expected to conform. Talented? - Don't show it. Some managers are known to have a jealous streak and often feel intimidated by their direct reports who possess skills they do not. Old, traditional - The company is highly conservative. The CEO has a conniption when people ask to wear jeans or more casual clothing on fundraising events or in-office celebrations. Nepotism - A lot of younger employees are hired because their parents work for CAT or a business (i.e mining) closely associated with CAT.

    Advice to Management

    Steer away from the metrics game and focus on the employee.


  11. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Great compensation; Great training; Flexible schedules, Stable

    Cons

    Traditional culture; Slow to change; Predictability



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