CCC Information Services Reviews

Updated June 25, 2015
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2.9
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Recommend to a friend
Approve of CEO
CCC Information Services Chairman, President, and CEO Githesh Ramamurthy
Githesh Ramamurthy
75 Ratings

Pros
  • Focus on work life balance and employee development create an energized atmosphere where people like to show up for work (in 10 reviews)

  • Good people, reasonable opportunities (in 12 reviews)

Cons
  • management team is not capable of helping to solve execution problems (in 5 reviews)

  • Upper management has their head in the sand (in 3 reviews)

More Pros and Cons

112 Employee Reviews

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  1. Product Manager

    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CCC Information Services (More than 10 years)

    Pros

    Great people to work with

    Cons

    long hours, very slow to adapt


  2. No where to go !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at CCC Information Services full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Nice people to work with if you steer clear of the caddy groups of people

    Cons

    Management slow to respond to anything and implement anything that is considered a process improvement. Title means a lot in this company - if you do not have a big boy title, you are not listened to. There is also no room for growth in groups - people stay in positions for 10+ years without title change / new challenges / increase in salary

    Advice to Management

    Recognize talent and hard work before it all leaves your company due to inefficient systems and little to no work recognition


  3. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CCC Information Services full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent long term performance of the company. Great people to work with as a team. Continues to grow and expand in the market.

    Cons

    No real downside. The company attracts both new, young employees and seasoned veterans.

    Advice to Management

    Continue the focus on expanding the growth of the company.


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  5. Helpful (2)

    Was a great place to work, until the corporate culture changed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CCC Information Services full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    People were friendly, the teamwork was wonderful and we built some excellent products. People were promoted from within. People were allowed to take risks without fear of negative consequences if they failed.

    Cons

    The merger with Process Claims changed the culture for the worse. Friendliness and teamwork disappeared as the "Us (Process Claims) vs. Them (Not Process Claims)" mentality took over. You could determine the mood by observing the behavior of the staff who sat outside the office of one manager. If they were relaxed, it was a good day. If they wouldn't look at you when you walked by, that manager was on the warpath and it was a bad day.

    Advice to Management

    I spoke with HR about the cultural problems. They pretended to be concerned, but did nothing.


  6. Helpful (2)

    IT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at CCC Information Services full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great location im Merchandise Mart

    Cons

    Lack of direction from Management. A breach waiting to happen.

    Advice to Management

    Start listening to your people who actually do the work and stop switching technologies. Stay on a platform long enojgh to be stable.


  7. Helpful (3)

    highly incompetent managers in product developement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CCC Information Services

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    401k plan and an average medical - HSA.

    Cons

    the managers are very insecure about their positions. They are totally obsessed with imposing whatever they want and very cunning. They screw the happiness of team members who would come up with alternative suggestions or who would follow the SDLC lifecycle.
    you can see many a VPs verbally fighting in the meetings.

    Advice to Management

    please start measuring development work. you will be surprised to see how incompetent they are.


  8. Helpful (6)

    Different direction frequently

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CCC Information Services

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great downtown location in the Merchandise Mart

    Cons

    This company keeps rotating senior IT management. It has no direction. There is very little chance for internal advancement as the changing management brings in their own people.


  9. you have to put so many hours to make up some money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CCC Information Services

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    hours to make up some money

    Cons

    you have to put so many hours to make up some money


  10. Helpful (6)

    experienced management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CCC Information Services

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    it is a big company and has very beautiful people

    Cons

    Have seen very inexperienced mangers, lacking team leading experience, project planning, connection to team member and communication skills. lately seen a manager talk with fingers and tries to threaten and intermediate!

    Advice to Management

    There are differences between management & leadership. You could be appointed a manger but that doesn't make you a leader. A leader gets his team to rally with him and get things done with as it should be done.


  11. Helpful (6)

    What are horrible experience, poor management, not a good career move. The perfect mess.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Chicago, IL
    Former Employee - Senior Systems Engineer in Chicago, IL

    I worked at CCC Information Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This place will have you fooled. You will either leave a good job to come work for them and then find out what they were advertising in the job was not what they actually had. Red flags start to appear a month or so as your boss starts to talk down their own bosses and how the organization "really" is currently and in the past. Listen to that manager, as those red flags are all real. Culture of the office is actually very good, people who work with you and the teams you work on are very helpful typically when they can be. The teams when they work together can be good, and upper level management talks about how they want synergies between teams. This organization used to have many talented people, the only ones that stayed around were the managers that like to create political carnage between teams. They all talk about each other and it becomes old. If you don't have a job and need a job temporarily, this might be a good replacement temporarily while you look for a real job, but don't consider this a career as they are moving towards the cloud.

    Cons

    There is a huge revolving door, since early 2005. Management is disconnected from their employees and they either scare talent or people away. Benefits are actually pretty good but you rarely see a promotion, unless someone is fired. Compensation is also very good compared to other companies, but does not equate to the disaster of an environment they run. They need to make revenue, so each year that they do not, they cut staff to avoid several things such as a good bonus or salary increase. They scare the enterprise of their jobs and thus people leave a well. They have gone through several layoffs in a matter of 6 years, ask them about it, and that is how the company works. Outsourcing employees that know critical business operations and having very relax security standards and passwords can cause you future problems. If you are hired for these particular engineering positions, you will be cleaning up a complete mess that has almost lasted more than 8 years. The mistakes of 8 years, not upgrading, not allowing engineers to patch or upgrade software/OS has caused a very lacking operating environment.

    Advice to Management

    Upper level managers and management along with their steering committees pretend to be open minded about new tools and the technology that can be utilized to improve stability and efficiency, but when it comes to actually purchasing the required tools, that does not occur. Providing your employees with a technology roadmap so that your technology employees can perform requirements. Your management needs a huge wake up call, and it cannot just be provided by training them, it needs to be done with other mechanisms.



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