CCC Information Services

  www.cccis.com
  www.cccis.com

CCC Information Services Reviews

Updated November 6, 2014
Updated November 6, 2014
101 Reviews
3.2
101 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CCC Information Services Chairman, President, and CEO Githesh Ramamurthy
Githesh Ramamurthy
71 Ratings

Review Highlights

Pros
  • Focus on work life balance and employee development create an energized atmosphere where people like to show up for work (in 10 reviews)

  • A handful number of good people who are hoping that company will get better are still around (in 12 reviews)


Cons
  • management team is not capable of helping to solve execution problems (in 5 reviews)

  • There is no direction, no structure, and no value placed in the employees of the company (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Implametation Specialist in Sioux Falls, SD
    Former Employee - Product Implametation Specialist in Sioux Falls, SD

    I worked at CCC Information Services as a contractor (less than an year)

    Pros

    Almost every other day the company is bringing something in for it employees. weekly events to boos morale.

    Cons

    Its hard to get in.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Poor management and poor job expectations, watch out, some reviews are spot on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer/Architect in Chicago, IL
    Current Employee - Engineer/Architect in Chicago, IL

    I have been working at CCC Information Services full-time (more than an year)

    Pros

    Many people are nice, executive management and managers are friendly for the first few weeks, bonuses are nice some years, benefits are comparable to the industry standard.

    Cons

    They don't spend on infrastructure, no work-life balance, personal growth is non-existent, employees are always looking to leave or find reasons to leave the company, management is close minded, politics get in the way of proper growth in environment, management is always looking for reasons to fire people ,even if it's not their fault or directly related to them.

    Advice to ManagementAdvice

    LIsten to your employees, get rid of the politics, invest in your environment, provide better leadership.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    CCC is a growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Cerritos, CA
    Current Employee - Analyst in Cerritos, CA

    I have been working at CCC Information Services full-time (less than an year)

    Pros

    It's very fast paced .. a lot of challenges .. there are a lot of opportunities .. And a lot of appreciation and rewards. Getting the chance to work with multiple teams is actually one of the big pluses

    Cons

    Too much politics going on that you have to keep up with

    Advice to ManagementAdvice

    Focus more on your people rather than the amount of work you can get out of them

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Principled market leader with rapid growth and a bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Management
    Current Employee - Senior Management

    I have been working at CCC Information Services full-time (more than 10 years)

    Pros

    Smart investments in a platform throughout the last decade has enabled the company to pivot and accelerate innovation through the development of mobile applications and predictive solutions to name a few. Focus on work life balance and employee development create an energized atmosphere where people like to show up for work. Currently experiencing the strongest level of cohesiveness at the executive level in the time I have been here (which permeates across the company).

    Cons

    Biggest problem is prioritization. There are so many great ideas within the company and from customers, but determining which should be prioritized is always a challenge. The process for doing so is improving greatly.

    Advice to ManagementAdvice

    As the company grows, don't lose site of the value of the executive relationships that exist within the rank and file. When employees see the CEO or ELT members sitting in the cubicles chatting with employees it shows that they care.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 5 people found this helpful  

    What a mess! Stay away!. Poor management, Poor direction, Horrible Roadmap, Bad Everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sr. Unix Administrator \ Devops \ Middleware in Chicago, IL
    Former Employee - Sr. Unix Administrator \ Devops \ Middleware in Chicago, IL

    I worked at CCC Information Services full-time (less than an year)

    Pros

    It's great for the first month or so, until you start seeing the red-flags of how the organization is really structured and organized and when your boss talks about how horrible the upper level management staff in in the organization currently is and how it was in the past. Please listen to her because she is part of it as well and get out while you can.

    Office culture is actually mostly appropriate and business like and everyone is professional for the most part. Employees in midlevel and senior level capacities are all generous in helping you tackle issues when they are in meetings.

    Senior level management, managers, and steering committees are open minded about new tools and new technology until they have to actually give you access to actually execute a requirement they put on you or till they have to pay for the licenses, then it changes.

    It's a monopoly (competitors are slim right now) so the business is steady if you are actually the one that makes the business money. If you are cost, then you will be dealt with eventually. Has happened several times over the past couples of years and will happen again as they go into the cloud. Employees do not respect management because of the revolving door and lack of roadmap, skills in management, and transparency. They will say that they are ramping up to get you in and after a couple months, the reality is that they are ramping DOWN.

    Cons

    Revolving door because management fears their own jobs so they go after real talent. What a shame.

    They need to make their yearly revenue forecasts each year, and if they do not, they start cutting staff, to avoid several things such as bonuses, salary increases, and install fear in the enterprise. They will also cut budget from your team when they need to take to pay for licenses that they didn't pay for years ago or because they need to make the large inflated yearly budget that is given to them by their executives. Then the following year, they will make the goal, and say, oh we made it and everyone got their bonuses, but what they don't say (when hiring you is how many left/fled the company or how many they fired) and that's the reality.

    They have gone through several iterations of layoffs in the past couple of years (for the same position and including others) and this continues even in a good economy because upper level management fear their jobs and thin their staff on purpose.

    If you are hired, expect to be cleaning up a mess that has lasted a decade if not more thru the mistakes in the executive organization as it is broken from their inept leadership. You will be their janitor because they do not purchase the right tools to help you with your job and then blame you for not getting the tools installed (when they didn't buy any) You will be paged at odd hours for helpdesk tasks or there are no appropriate failover and DR mechanisms (even though they say they are there).

    Servers not updated for the past 7 years, running on the oldest known software and updates from 2009, running with no tools to interpret problems. They will not invest in this technology or software, as they are taking their environment into the cloud (AWS and Rackspace). So expect to also not be there long as well or the business to suffer a huge DR event that they cannot recover from. They come pretty close to this almost every 2 months due to storage and space concerns along with many other reasons.

    They will also reward you for finding huge issues/risks in their environment with either a pip and possible termination till you just want to quit because you have more integrity than they do.

    Other good reviews that are spot on and you should look them up before you take a paycheck from this place.
    “job success due to who you know, not what you know ”
    “Once a great company to work with ”
    “Worst company/management ever ”

    Advice to ManagementAdvice

    Consider providing a correct technology roadmap to your technology employees so that the can actually perform. Provide tools to your employees so that they can actually perform better as well.

    Do not give your employee write ups when they are actually performing and busting their humps working when you really just want to find something to fire them for. If they identify risks, you walk these risks to executive tier and you make change or enact some type of change. If not, employees will leave you quickly and checkout on the job if you do that. PIPs are a slap in the face to talented/senior people especially when you do not intend on keeping the individual even after they have performed all the requirements.

    Lastly when advertising the job after you terminate a senior engineer, don't post a job that has half the requirements and is actually lower/midlevel. Example (Sr. ROLE) to (ROLE). Means that you just wanted to pay less for the skills. That is a layoff, not a performance issue, and rehiring for a position.

    I could run this company blind folded better. Treat your employees with more respect than that and develop your employees rather than kicking them while they are down.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    CCC Information Services

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CCC Information Services as a contractor

    Pros

    Has a Insurance product based company there is a good leverage for learning new technologies

    Cons

    Hard to convince a new change in the system has the system and client have been tied for a long time

  8.  

    Good extra job, not a career

    Former Employee - Field Inventory Representative in Birmingham, AL
    Former Employee - Field Inventory Representative in Birmingham, AL

    I worked at CCC Information Services part-time (less than an year)

    Pros

    Easy work, relatively good pay

    Cons

    no real room for growth

  9.  

    Excellent Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Sioux Falls, SD
    Current Employee - Technical Support Representative in Sioux Falls, SD

    I have been working at CCC Information Services full-time (more than 5 years)

    Pros

    Great benefits, work/life kept separate and plenty of time for life outside work. Friendly helpful coworkers.

    Cons

    Sometimes it feels like no matter how much you do you just don't feel recognized for the work that you have done.

    Advice to ManagementAdvice

    Be more vocal about recognizing an employee for work they have done, even if it is simply a pat on the back in the way of a "Way to Go", also make sure that when they get an award you tell them what it was for.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Was a good company for a long time, but going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Not In A Management Position in Sioux Falls, SD
    Current Employee - Not In A Management Position in Sioux Falls, SD

    I have been working at CCC Information Services full-time (more than 5 years)

    Pros

    The pay is good for the responsibility undertaken.
    As long as you know what you are getting yourself into, scheduling is somewhat static
    Decent amount of paid time off (as long as you schedule it in advance)

    Cons

    Metrics are ridiculous. Employee's are punished for downtime or when work is slow. Performance is graded on "luck factors." If you get lucky, and get a string of work to do that requires no effort to complete, you are rewarded. If you happen to get stuck with 1 task that was miscategorized, you are still required to complete it, no matter how long it will take. If it takes longer than the "lucky good ones" you are penalized for it. Advancement is primarily based on who know and who's rear end you are willing to kiss.

    There is almost no career advancement anymore. Turnover has been very high recently, because the company does not seem to have a set direction

    Departments do not communicate properly with each other, and often times, one department will speak incorrectly for another, causing a rift between the departments, and unnecessary hassle for the customer.

    Management no longer listens to employees. Their hands are tied, and they never used to be. Employee's are also constantly promised new programs, features, or tools to make their jobs easier and more efficient. This lie has been going on for at least 5 years now.

    Advice to ManagementAdvice

    This miserable excuse for "engagement" is nothing more than shill. Try actually being there for your employees. LIsten to them, and get things done.

    Less Politics, more environment. You guys used to make this place great; what in the world happened?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Technical Outdated Product and Low Experienced Tech Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Chicago, IL
    Former Employee - Senior Software Engineer in Chicago, IL

    I worked at CCC Information Services as a contractor (less than an year)

    Pros

    Location of the office is great! Located at World Trade Center in Chicago.

    Cons

    Technical Outdated Product and Low Experienced Tech Team

    Advice to ManagementAdvice

    Move forward updating product technology. Hire more full time employees than relying on offshore consulting companies.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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