CCC Information Services Reviews

Current Employee – been working at CCC Information Services full-time for more than a year

Pros – Solid business as market leader, great location, software firm, new tech leader opposite of past leader, smoother sailing ahead

Cons – Work on internal tools and applications

Advice to Senior Management – Allow your new tech leader to drive as necessary

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CCC Information Services

Pros – I have worked for CCC for 4 years as a Field Employee and have had a great experience. The company is fair and always looking to improve.

Cons – CCC is a great company to work for and there are no cons to be overly concerned about.

Current Employee – been working at CCC Information Services full-time for more than a year

Pros – Good technology
Leader in its business

Cons – Slow moving.
Too many production problems

Advice to Senior Management – Fix your technology tools

Yes, I would recommend this company to a friend

Current Employee – been working at CCC Information Services full-time

Pros – The location is convenient to public transportation. Pay is decent.

Cons – Time spent working here is precious time I will never get back. There are VP's who were brought on in recent years that might have been great technicians once upon a time, but are clueless when it comes to dealing with people or leading a group of people. There are developers with the worst diva attitude Ive ever seen that are toxic to everyone around them but tolerated by their management. Risk aversion at the top means edicts come down that slows innovation to a crawl and creates more layers of bureaucracy. Benefits are awful.

Advice to Senior Management – Get rid of your leaders who can't lead. Quit being risk averse. Implement 360 reviews if you want a more accurate picture of what is going on.

No, I would not recommend this company to a friend

Former Employee – worked at CCC Information Services full-time for more than 10 years

Pros – * CCC was at one time a very good company to work for.

* Pay and benefits are reasonable.

* Strong relationships with customers.

Cons – * Certainly a boys club! Forget about your earned bonus, unless you are one of the boys.

* Upper management has their head in the sand.

* CCC is doing well because of the dedication the employees have with customers... not because of the products.

* CCC does not value employees...

* Many forms of harassment are tolerated and swept under the rug...

Advice to Senior Management – * Listen to your customers / employees ... they know what is needed.

* CCC is too top heavy in management!! Too many chiefs out golfing...

No, I would not recommend this company to a friend

Former Employee – worked at CCC Information Services full-time for more than 3 years

Pros – Nice facility and location. Interesting business and strong position in the automotive and collision industry.

Cons – Highly compensated leaders with lacking skills and leadership ability.

No, I would not recommend this company to a friend

Current Employee – been working at CCC Information Services full-time for more than 3 years

Pros – location, on-site gym.
so-so benefits.
stable industry.

Cons – Pay is below the market average and performance review is a joke. Last year many top performers got laid off! CCC recruiters are having hard time finding candidates to fill up the open positions because of the bad reputation CCC has in the job market.
This is the only company where employees have left because of the HR. No one knows about CCC even in the Chicago job market, even then CCC HR folks behave with employees as if they manage a fortune 100 company!!

Advice to Senior Management – Don't listen to the HR...directly take feedback from the employees. CCC HR lives in the 1900's world. Lay off incompetent HR folks first before laying off marketing and tech people.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at CCC Information Services full-time

Pros – 1) Some projects are interesting.
2) Still some good employees left (both newly hired and long time employees) who believes in working as a team and helping one another.
2) There is a few good managers left who actually know how to manage projects and teams.
3) Good location.
4) Decent pay and benefits.

Cons – 1) Poor leadership at the senior management level brought in by the previous CTO, who was asked to resign.
2) A lot of bad managers brought in by the previous CTO still work here.
3) Work/life balance all depends on who you work for.
4) A lot of products are based on older technologies. Company is afraid of real technology transformation.
5) Some legacy products are in need of overhaul, but management is not willing to spend the resources.

Advice to Senior Management – Get rid of senior management brought in by the previous CTO. They have no plan and merely reacts to customer. Sometimes they change their decisions daily.

Start real technology transformation.

No, I would not recommend this company to a friend

Former Employee – worked at CCC Information Services full-time for more than 8 years

Pros – 1. A handful number of good people who are hoping that company will get better are still around.

2. The CEO was very engaged a few years ago. He would move around the cubicles, talk to personnel and was genuinely interested in the employees.

3. Some of the executive management team such as service delivery executive management interacts with the employees and keeps engaged with her team.

4.The CTO for the last year and half was requested to move on.

5. Nothing else to speak as a "Pro" for the company anymore.
    In the past, there were many "Pros".

Cons – Just the number of reviews of the company and not-good state of affairs as outlined by numerous folks (on glassdoor) in the past year sums up the state of this company.

1. All the good HR folks who believed in HR as a function are no longer with the company.
The current HR personnel do not look out for the employees and none of the exit interview information has ever been considered.

2. Most of the VPs and Directors in the company today are folks from the former CTO, and they have no business knowledge, people management skills or technical skills.
They make decisions just by instinct without a strategy. They do not understand technology and decisions are made by gut.

3. The former CTO folks are always on a witch-hunting mission, trying to paint a bad picture about folks who have left (which shows the importance of the former employees even today) and tarnish the good image and good deeds of the former employees.
They create slides and presentations to the CEO and other executive personnel, mentioning about how bad the systems and existing CCC folks are, without even understanding the systems and the existing CCC folks.

If the systems and existing CCC folks were so bad a year ago, then how come the company was so profitable all these years and there was still growth and potential in the company is a question that has been left unanswered.

In summary, the company lacks good leadership personnel and any folks joining now will end up reporting to the former CTO folks.
So, please do think about it.

4. The damage that was done to CCC in the last year and half when the former CTO was around is unrepairable.
All the bright, knowledgeable and efficient/hardworking technical folks and management folks decided to take their skills elsewhere and moved on from the company.
These bright, knowledgeable and efficient folks put in countless hours in the company to build a great architecture, applications and systems.
And they have moved on to better positions in other companies and being recognized in their new companies.

The remaining few good folks are just waiting to move on.

5. For newbies, if you have a choice, please review this posting and all the postings about CCC and take a good and knowledgeable decision.

Advice to Senior Management – 1. The bright folks who left the company have talked to you and have given you the big picture.
2. Please talk to the remaining good folks in the company.
3. Please let go these VPs and directors of the previous regimes (the former CTO and the previous management too)
4. Please take decisions in a timely fashion.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at CCC Information Services full-time for more than 10 years

Pros – The people are great. The business is interesting.

Cons – The company enables people to move into diffrent departments. If you get a manager that does not like your sucess well you have a problem. I have to say I did not come accross many of them at CCC however they are there. My suggestion keep your eyes and ears open and network within the company.

No, I would not recommend this company to a friend