CDSS

  www.cdss.ca.gov
  www.cdss.ca.gov

CDSS Reviews

Updated September 19, 2014
Updated September 19, 2014
19 Reviews
2.7
19 Reviews
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Douglas D. Park
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Employee Reviews

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  1.  

    I am a caregiver to the sick and elderly

    Current Employee - Caregiver in Victorville, CA
    Current Employee - Caregiver in Victorville, CA

    I have been working at CDSS part-time (more than 3 years)

    Pros

    I can keep my elderly mother home with me and give her the care she needs at home.

    Cons

    My worker at IHSS does not call me back when I need to talk to her.

    Advice to ManagementAdvice

    Have supervisors do their job in a timely manner.

    Recommends
    Positive Outlook
  2.  

    Worst Job Ever. No balance. Stay away unless you know what you're getting into.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensing Program Analyst in Sacramento, CA
    Current Employee - Licensing Program Analyst in Sacramento, CA

    I have been working at CDSS full-time (more than 3 years)

    Pros

    Somewhat flexible schedule, some co-workers are decent, potential to help those in need and get rid of bad apples, job security.

    Cons

    Crushing workload, dysfunctional system, heartbreaking cases, bureaucracy. You're constantly exposed to the dregs of society and the mistreatment of children. Mind-numbing, energy-draining, miserable.

    Advice to ManagementAdvice

    Whatever it is that you need to do to get more staff, find a way to do it. Bring retired staff back, get student assistants, interns, etc. DO NOT throw your new staff into a trial by fire. It will backfire. Give your staff the right tools for the job.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Overwhelming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disability Analyst
    Current Employee - Disability Analyst

    I have been working at CDSS full-time (less than an year)

    Pros

    The staff are very pleasant

    Cons

    Overloaded with cases and paperwork. It is too much work for what you are paid. If you like to feel like you have a sense of accomplishment at the end of the day. DONT'WORK HERE! I am trying to find a way out.

    Advice to ManagementAdvice

    Slow down your training schedule, it is overwhelming!!!!

    Doesn't Recommend
    Negative Outlook
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  5.  

    Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Giver in Sacramento, CA
    Current Employee - Care Giver in Sacramento, CA

    I have been working at CDSS as a contractor (less than an year)

    Pros

    Meet new people. help the elderly. Get a pay check. Learn something new

    Cons

    You use your own vehicle. Some of the people are mean to work for. Your a contractor with the company.

    Advice to ManagementAdvice

    This company is a good way to earn a little extra money but you have to go through finger printing as well. There are classes you have to take.

    Doesn't Recommend
    Positive Outlook
  6.  

    A Very Challenging Place to Work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Assistant (Typing) in San Diego, CA
    Former Employee - Office Assistant (Typing) in San Diego, CA

    I worked at CDSS full-time (less than an year)

    Pros

    Good benefits, after five years employees are vested in CalPERS pension system; this agency provides a necessary and vital service of maintaining the safety and care of the elderly in assisted-living facilities that sometimes are run by corrupt and uncaring owners, who, when discovered, are given warnings and sometimes fined or shut down. There is never a dull moment in the CCLD working environment.

    Cons

    The workload is horrendous and due to budgetary and hiring freeze constraints, it is impossible for employees to fully perform all of their duties. Employees are stretched to the limit--or well over. Facilities are supposed to be inspected on a regular basis, but due to the amount of complaint calls that need to be investigated within ten days, regular inspections do not always occur.

    Advice to ManagementAdvice

    More employees, including clerical, need to be hired, especially for customer service. All orientations and administrator examinations should be offered via videos and online. These also should be available in different languages, including Spanish, Tagalog, and Vietnamese. When employees work overtime, offer some type of compensation (comp time and/or paid). Regarding
    DOJ and FBI background checks and clearance to work, this process somehow should be streamlined, as it sometimes can take months. People with misdeameanors automatically should be cleared, especially for old court cases. Individuals with felonies still need to be screened carefully, but the policy should be changed where they are told why they are not cleared--and perhaps never will be.

    Doesn't Recommend
    Negative Outlook
  7.  

    Disorganized, ineffective, and toxic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Sacramento, CA
    Current Employee - Analyst in Sacramento, CA

    I have been working at CDSS full-time (more than an year)

    Pros

    Vacation, sick leave, job security, and retirement contribution.

    Cons

    The Human Resources office is a mess. Don't assume that you're qualified for a certain classification based on real work experience. They will disqualify you instantly and then offer you a Training and Development assignment as consolation. Don't assume that they're accurately keying in your leave usage. I've seen two employees shorted 10+ years of service credit due to data entry errors in Human Resources.

    Although a current goal is "flexibility," there hasn't been much done to accommodate the state-wide initiative to allow telecommuting.

    Som mid-level managers contribute to a toxic environment in which employees are encouraged to report what they hear around the office, thus a breakdown in communication. Employees are often put in a position where they feel they must “tattle” in certain scenarios so as to not get into trouble themselves.

    There is an overall lack of teamwork in most units. Getting guidance from coworkers is hit or miss.

    The go-getter mentality is not often praised or appreciated by mid-level management and other rank and file staff.

    Good ideas are often not considered by mid-level management.

    Care to the quality and accuracy of work is not praised. Instead, it is interpreted my mid-level management as not accepting “no” for an answer.

    Advice to ManagementAdvice

    Do not continue to hire unqualified people to manager.

    Give up the "savior" mentality; hire rank and file employees who are capable of doing the job now as opposed to being hopefull that someday they will be able to do the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Satisfactory: Wages are minimum and benifits for P.T are none.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IHSS Caregiver in Kelseyville, CA
    Current Employee - IHSS Caregiver in Kelseyville, CA

    I have been working at CDSS part-time (more than 3 years)

    Pros

    Elderly people get needed care.

    Cons

    The Union doesn't do a whole lot for the workers who only work P.T. in Lake County. We get minium wage where as other counties in this state get quite alot higher wages.

    Advice to ManagementAdvice

    Wages need to increase, and benifits for the part time workers are needed as we still get charged for "union dues" even though we don't recieve benifits for work under 30hrs. a month.

    Neutral Outlook
  9.  

    It all depends on the family you work with

    Current Employee - In-Home Care Provider in Sacramento, CA
    Current Employee - In-Home Care Provider in Sacramento, CA

    I have been working at CDSS part-time (less than an year)

    Pros

    If a family you know personally chooses you, then you can avoid most of the red tape.
    You can accept or turn down clients to work with, and you pretty much arrange everything through the family.
    If it's a great family, it's a wonderful experience.
    When you sign up for direct deposit, you get your paychecks promptly.

    Cons

    You have to go to an orientation and fill out paperwork, and pay for a livescan.
    It takes 4-6 weeks from signing up until you receive your pay stubs to fill out. So you can either wait to work until the first one comes, or you can work without getting paid for a month and then get a big paycheck for that whole period.
    Families might flake out on you, and there's not much you can do about it.

    Recommends
    Neutral Outlook
  10.  

    Support your local Caregiver Union!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - In Home Caregiver in Eureka, CA
    Former Employee - In Home Caregiver in Eureka, CA

    I worked at CDSS

    Pros

    If you need income and are not a hopeless screw-up you can find work as a caregiver. If you are serious about the job there is a lot of opportunity to do some real good out there.

    Cons

    Low pay, no benefits. This was not even a legally protected occupation until last year, meaning no matter how many hours you worked you were never eligible for overtime pay. Also Caregiving is the most prone-to-injury occupation in the US, it's really easy to get burned out because the downside to there always being available work is that there is ALWAYS available work.

    Advice to ManagementAdvice

    Bring back the 33 hour training course offered in 2010 as soon as you can. It taught me a lot about the responsibilities of ethics inherent to this job that many of my peers that came after the class stopped just have no understanding of.

  11.  

    very imformative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Homecare in Santa Monica, CA
    Current Employee - Homecare in Santa Monica, CA

    I have been working at CDSS

    Pros

    work with people that are confident and professional

    Cons

    not enough benefits for all employees

    Advice to ManagementAdvice

    better oversight for employees and their benefits because the state budget is constantly coming up short every fiscal year and employers have to keep fighting for higher equality that is satisfactory and can help support and maintain a living wage for all employees that work for Ihss and employees that are apart of the union as a whole.

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