CDW Reviews

Updated April 19, 2015
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  • Chicago, IL
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3.7
224 Reviews
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
90 Ratings

224 Employee Reviews

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  1. Featured Review

    Helpful (2)

    It is a fast-paced, winning culture that allows you to positively affect many people, both personally and professionally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Strategic Solutions & Services in Chicago, IL
    Current Employee - Manager, Strategic Solutions & Services in Chicago, IL

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. The People - At CDW, relationships matter...with Customers, Partners, Community and each other
    2. The Culture - Every day is different, and there is never a dull moment
    3. The Values - Everything we do revolves around the Customer. Success means never being satisfied and we operate our business with passion and integrity.

    Cons

    The pace of change in our industry is, at times, overwhelming, and we are often asked to do more with the same amount of resources...or sometimes less. But, with the right mix of time management, prioritization and communication, successfully navigating constant change is achievable.

    Advice to Management

    Within a performance-based culture, such as CDW's, the focus on success is important. Allowing our Coworkers to maintain a positive work/life balance is also important to prevent overload and burnout.

  2. Helpful (1)

    Work hard to build book and build relationships the rest is fairly easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy to run your own business and lots of ways to make money with various solution offerings and many vendor partners.

    Cons

    routine work, not very many new challenges or room for professional growth past certain tenure

  3. Helpful (2)

    GREAT PLACE to work and GR8! Friends!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been working at CDW for 15 Years and looking to stay here for another 15!
    - Very rewarding at the same time can be Very challenging
    - Great work life balance as long as you prove that you are a performer
    - Positive Attitude is the key to success at CDW
    - Love the people I work with, great group.
    - You Make it Happen Attitude

    Cons

    Sometimes, you feel like management’s urgency level is not properly synchronized with others.

    Advice to Management

    No advice, love the company, love the Culture. The Sales Account manager career is for quality, productive and hardworking professionals --as it should be. Excellent job

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  5. Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager in Chicago, IL
    Former Employee - Sales Account Manager in Chicago, IL

    I worked at CDW full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    There was a lot of great training on the different technologies and products on an ongoing basis.

    Cons

    The company wanted you to be chained to your desk. I felt guilty getting up to use the restroom. The company was constantly hiring as people were constantly leaving.

    Advice to Management

    Treat your workers the way you would want to be treated.

  6. Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Extensive Training Program
    -Great Career Growth Opportunity
    -Bunch of Perks from Channel Representatives

    Cons

    -Must generate your own leads
    -Predatory atomosphere

  7. Strong relationships, lots of opportunity, high pressure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good commissions, strong relationships with customers.

    Cons

    Micromanagement, not enough time spent with management.

    Advice to Management

    Spend more time with your employees.

  8. Helpful (3)

    Inside Sales Account Manager review after 3.5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Account Manager in Chicago, IL
    Current Employee - Executive Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is truly a great company and it is what you make of it! Showing up to work every day doing the same thing over and over again will not get you very far or get you to where you want to be financially. You've got to be very ambitious, hard working, free thinking and quick on your feet - unfortunately most people in this country do not meet any of these....especially the hard working part! I came into this job with a determined attitude and told myself I'm going to work harder than anyone else. I typically spend 12-14 hours a day working - not because I have to, because I want to...I want to beat my competition! Unwillingness to work outside of 9am-5pm is a reason so many do not find success in this position. By my third full year here I positioned myself to earn a substantial amount of money year after year. While most were complaining I was working. While most were going to lunch I was working. Point being, if you're willing to put in the time and effort you can succeed and do well. Unlike most other comments regarding base salary, I wish it were lower than $25k! High risk means high reward!

    There are unlimited amounts of resources at this company - whether internal or from the manufacturers themselves. It all falls on the shoulders of the rep if they're having issues or problems. Be accountable and don't expect everyone to do everything for you. Be a free thinker, think outside of the box and get it done!

    Cons

    Operations should be penalized/pay docked if they make mistakes that costs the reps/company money. There's no accountability for these positions. Nearly every day I spend too much time double checking the work of operations to ensure they did their jobs correctly. Numerous times they've made mistakes and it wastes my time to review and point out to them - or an order goes out incorrectly and hurts me financially. If their compensation were tied to performance, like it is in sales, then they would hopefully be more thorough and detail oriented,

    Advice to Management

    The strong employees in the sales force keep the weak links afloat (adders, reduced commission). I know it's difficult these days, but try and trim the fat. There are a lot that simply do not pull their weight.

  9. Corporate environment highlights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Backbone Operations in Chicago, IL
    Current Employee - Backbone Operations in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Mid to high end of the market salary ranges. Benefits are average to market standard.

    Cons

    For a technology provider, CDW lacks being a cutting edge corporation. They are behind in offering coworkers operational tools needed to work more efficiently. Advertise to potential hires as offering a reasonable work/life balance - which does not exist. Coworkers told business needs must be a priority.

    Advice to Management

    360 Reviews a must!!!

  10. Helpful (1)

    Great first sales job - Unbelievable Training Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Chicago, IL
    Current Employee - Inside Sales Account Manager in Chicago, IL

    I have been working at CDW full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The account manager training program is an industry best. I was 100% prepared for this position after the "Academy".

    Cons

    Low base pay, long hours - but you get out of it what you put into it!

    Advice to Management

    Continue to hire from within, and nurture young talent.

  11. Helpful (1)

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work/life balance. Allowed to go to the gym during work, and to run your business on your own without getting micromanaged.

    Cons

    You have to do everything on your own from account acquisition to following up on late payments with the customers accounting department. It becomes tedious sometimes and takes time away for more proactive activities.

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