CDW

  www.cdw.com
  www.cdw.com
Work in HR? Unlock Free Profile

CDW Reviews in Herndon, VA

Updated August 24, 2014
Updated August 24, 2014
626 Reviews
4.0
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
263 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 59 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 16 reviews)


Cons
  • Base salary could be higher to attract better talent in the beginning (in 33 reviews)

  • There is sometimes quite a bit of turnover among the inside account managers (in 33 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company and corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager  in  Herndon, VA
    Current Employee - Inside Sales Account Manager in Herndon, VA

    I have been working at CDW full-time for more than 3 years

    Pros

    Coming in on the ground floor does not mean that's where you'll stay. Most field and management sales positions are filled by internal promotions rather than outside hires. There is also flexibility to change your account territory after proving your competence.

    Cons

    -Low base pay, but that shouldn't matter to sales working on commission.
    -Luck of the draw on account territory - The hiring class will tell you what segment your territory will be (med/lar, state/local gov, federal gov, education, ect.), but it's luck of the draw on accounts. You will be given a set of named accounts that could be full of potential or locked out of doing business, and the expectation is to grow that set while bringing on net new customers. This means working on multiple complex projects simultaneously, so time mgmt. is key.

    Advice to ManagementAdvice

    CDW's IPO has only slightly changed the corporate culture's dynamic. Focus on retaining the coworker talent that got the company back to IPO.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    CDW- Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Herndon, VA
    Former Employee - Account Manager in Herndon, VA

    I worked at CDW full-time for more than 3 years

    Pros

    Self starter environment, opportunity to make good money, nice people to work with

    Cons

    Don't expect great training initially or any additional training, extremely low base salary, Account Managers are expendable.

    Advice to ManagementAdvice

    Find ways to retain your better AMs.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Great job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Herndon, VA
    Current Employee - Account Manager in Herndon, VA

    I have been working at CDW full-time for more than 3 years

    Pros

    Excellent to get your feet wet as a sales rep in the technology sector.
    Great work-life balance.
    Lot of Freebies.
    Good amount of training.

    Cons

    Compensation is low comparatively.
    Lots of office politics.
    Management favoritism.
    Easy to be demotivated.

    Advice to ManagementAdvice

    Don't change the pay structure as much.
    Develop structured path for growth within the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Experience will vary based on location and manager, watch out for the fake reviews on Glassdoor!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Herndon, VA
    Former Employee - Account Manager in Herndon, VA

    I worked at CDW full-time for more than 3 years

    Pros

    Great product portfolio and networking opportunities

    2 month long training gives you plenty of corporate kool aid

    Cons

    It truly is glorified telemarketing at times. Industry low base salary. Even after hitting your goal 100%, you might not make a livable salary. The company inflates their goals to force you to grow 500% (for example) to make any money. Your success often depends on whether management likes you or not. Advancement not based on merit. I have witnessed people get harassed at work but nothing was done about it because the "boys club" alpha male culture tells people to allow bullying.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Herndon, VA
    Current Employee - Account Manager in Herndon, VA

    I have been working at CDW full-time for more than a year

    Pros

    good place to work; great environment

    Cons

    base is too low;commission structure not strong.

    Advice to ManagementAdvice

    increase gross profit percentages.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Emotional roller-coaster filled with learning and relationships.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Account Manager  in  Herndon, VA
    Current Employee - Corporate Account Manager in Herndon, VA

    I have been working at CDW full-time for more than a year

    Pros

    This company can offer you some invaluable experience especially right out of college. The training is amazing with free certifications and the people you will meet are incredible. You will be placed in front of companies that value your business and will sponsor lunch and learns, raffle prizes and give you incentives to selling their products. You will certainly be successful with this company if you utilize your resources correctly and have the ability to network.

    Absolutely a great company to come to right out of college or high school if you have the skills to learn, listen and communicate effectively.

    Cons

    CDW is not for someone who is trying to support a family with absolutely no source of income coming in or money saved in the bank already. I say this because it takes time to create and maintain these relationships with these businesses, so you have to have patience and a strong determination to succeed. If you are a parent or in a bad financial situation coming to this company expecting to make a stable paycheck immediately is unlikely, but has happened in the chance of luck and a lot of skill. Make sure to be prepared for the unsteady months of consistent pay because for some the journey to a comfortable lifestyle will be long unless you don't stop and work smarter and harder than your peers!

    A lot of people would picture this company as an EXCELLENT job for people who are still living at home with their parents or this is just fun for them because their bills are paid. A lot of tenured account managers whom started with the company 7+ years ago, they will openly tell you to give the job a year and then you'll start to see the potential. For some people you can't wait a full year when you have bills piling up now!

    High turnover rate because of $25k base, commission is not the greatest.

    Advice to ManagementAdvice

    CEO needs to think about offering a higher base so that coming into the company isn't a regret, but the best decision a person ever made. People will come in and give their all, and still won't make a dime until months down the line. There are other companies that offer a decent base salary and and uncapped commissions with resources like ours, so to make your employees feel valued lets compensate them for their strides and efforts!

    Neutral Outlook
    No opinion of CEO
  8.  

    Fantastic place to work. Great culture and happy employees!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consulting Engineer  in  Herndon, VA
    Current Employee - Senior Consulting Engineer in Herndon, VA

    I have been working at CDW full-time for more than a year

    Pros

    In my first month at CDW, I saw/heard more employees smiling and wanting to tell me how much they enjoy working here. Over the following year, I've realized why. The company, while focused on providing a great service to our customer,s believes that happy coworkers provide better customer results. They do the little things that they don't have to. Scheduled and unscheduled bonuses when you perform well, stock options, great discounts and buying programs on computer equipment, flowers when your wife (who doesn't work there and they've never met) is sick, recognition of a job well done, downtime from customer work to explore new technologies or new training avenues, working from home, etc.

    Cons

    Understanding all of the various roles and titles are still a but confusing to me. While I know I have lots of different avenues for advancement within the company, its sometimes hard to define exactly which roles are vertical and which are horizontal.

    Advice to ManagementAdvice

    Keep doing what your doing. Don't let the fact that we are a public company again change your values. Shareholders can be quite influential so you have to be strong. Great earnings for the long term are generated from happy, repeat customers. don't get overly focused on quarter to quarter earnings and keep looking at the long-term horizon. Keeping those customers happy means keeping coworkers happy. Thanks for everything you've done so far.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    CDW Government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Management  in  Herndon, VA
    Current Employee - Program Management in Herndon, VA

    I have been working at CDW full-time for more than 8 years

    Pros

    CDW Government is a company that operates with integrity from the CEO down. When the company has a good year everyone is given a bonus; not just upper management. CDW believes in helping the community and sponors events throughout the year to raise money for charities. Also, employees are give a day off per year to volunteer.

    Cons

    Goverment Program Management has no room for growth unless you're willing to wait 7 - 10 years.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Work hard and no pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Herndon, VA
    Former Employee - Account Manager in Herndon, VA

    I worked at CDW full-time for more than a year

    Pros

    -Happy Hours and lunches
    -Free bees given out by vendors
    -Make friends

    Cons

    25K bases salary. Zero commission check unless 80% of quote is attained 3 months in a row. quote is unfair and not equal for everyone. 60 Cold calls or 3hr talk time on the phone is required daily or be written up. Micromanaged and harassed by the managers. Managers doesn't understand the systems and not very supportive. Just get it done attitude! Required to do training that are not relevant. Commision plan keeps on changes in the benefit of the company not the employees.

    Advice to ManagementAdvice

    Hire some managers that know how to manage a sales team and respects their employees. Increase base and better comm plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Large company but doesn't care much for the well being of their employees.

    Current Employee - Account Manager  in  Herndon, VA
    Current Employee - Account Manager in Herndon, VA

    I have been working at CDW full-time for more than 3 years

    Pros

    There are a lot of perks from vendors. Large company so you can work out of different offices if needed.

    Cons

    Base salary is much too low for cost of living in VA. If one of the "backbone"/support staff makes an error that costs the company money, the account manager gets penalized.

    Advice to ManagementAdvice

    Raise the base salary to decrease turnover with new employees.

Worked for CDW? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.