CDW Reviews

Updated July 27, 2015
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CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
423 Ratings

Pros
  • Management tries to be flexible with work life balance (in 71 reviews)

  • Some flexibility concerning work from home (in 19 reviews)

Cons
  • Managers did not care about work-life balance (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Pros and Cons

875 Employee Reviews

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  1. Featured Review

    Helpful (5)

    It is a fast-paced, winning culture that allows you to positively affect many people, both personally and professionally

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Strategic Solutions & Services in Chicago, IL
    Current Employee - Manager, Strategic Solutions & Services in Chicago, IL

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. The People - At CDW, relationships matter...with Customers, Partners, Community and each other 2. The Culture - Every day is different, and there is never a dull moment 3. The Values - Everything we do revolves around the Customer. Success means never being satisfied and we operate our business with passion and integrity.

    Cons

    The pace of change in our industry is, at times, overwhelming, and we are often asked to do more with the same amount of resources...or sometimes less. But, with the right mix of time management, prioritization and communication, successfully navigating constant change is achievable.

    Advice to Management

    Within a performance-based culture, such as CDW's, the focus on success is important. Allowing our Coworkers to maintain a positive work/life balance is also important to prevent overload and burnout.

    CDW Response

    May 6, 2015 – Senior Manager

    CDW is a high performing organization with a record of delivering results. We know this wouldn't be possible without the dedication of our coworkers, our supportive culture and our unwavering ... More


  2. Helpful (2)

    BEST PLACE I HAVE EVER WORKED... Hopefully the last place I will ever work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chandler, AZ
    Current Employee - Account Manager in Chandler, AZ

    I have been working at CDW full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    CDW hires and trains the best people and teaches a culture that can not be beat. I look forward to coming to work each day because of great people I get to work with. CDW has great leadership, who set clear goals and expectations, and who then give the tools and resources to achieve them. CDW is highly respected in our industry(IT) by our Partners. Our strong reputation with our partners leads to more business and better service to our customers The pay and benefits are excellent(though it takes time to build your sales and thus your income.) One of my favorite benefits, which never makes it into the benefits section of the job description, is the way we are cared for in the office. We are constantly being fed, clothed(vendors provide work polos and pullovers) and entertained(outings, happy hours, trips and other events.) We are better trained and better prepared than any of our competitors which shows to our customers and helps us to win their trust and to earn more business from them... which in turn helps me make more money We build strong relationships with our customers, with our partners, with our community and with each other. As an Account Manager, I love the account ownership model and the fact there is no cap to commissions. CDW puts a great deal of trust in its account managers and allows us to run our business as we see fit(with in reason) Lastly this is the one place I have ever worked where when the management says they want to see work life balance, they mean it. I have never had an encounter with anyone who asked me to put my job before my family

    Cons

    THIS JOB IS BY NO MEANS EASY, It requires a lot of hard work, but does come with its rewards(see above) From time to time there are process put in place that do not make sense, at least from my perspective, and those are usually easily resolved, or at least explained with satisfaction. We have a large number of products and work with a great number of vendors so it can be daunting to learn to work with all of them and to get them to work together. Lastly financial success at CDW takes time. Early in my career I did not make a lot of money. I had to work and be patient to get my book built up to the point where I needed it to be... It was however very clear that if I stuck to it I would exceed my expectations.

    Advice to Management

    Please consider a ramp up period for new account managers to help them make more in the early stages.


  3. Helpful (1)

    People Who Get IT!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at CDW full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong focus on coworker engagement and skills development. The IT market for technology is hot, and CDW is in the right place to serve the needs of our customers. Coworkers in the office care about each other, community involvement, and projecting a successful brand.

    Cons

    Not much to say here. Love my career, love my coworkers, love the challenge in front of me.

    Advice to Management

    Always remember to listen to coworkers, customers, and partners. The market will lead us to the right places to invest.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CDW (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great division. Would go back!

    Cons

    Changed a little when they went public


  6. Helpful (1)

    Account Manager - AZ

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chandler, AZ
    Current Employee - Senior Account Manager in Chandler, AZ

    I have been working at CDW full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great environment to work in, fun company culture. management very invested in personal career growth. great place to grow professionally and network in the IT industry. very lucrative if you are dedicated and willing to work hard.

    Cons

    takes time to build book of business, first 6 months to a year is very intense.


  7. CDW-G Campus Inter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Chicago, IL
    Current Employee - Intern in Chicago, IL

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Networking Opportunity Staying Engaged on Campus Learning beyond the classroom Gain Communication Skills

    Cons

    Can be challenging, but this only leads to strength and improvement!

    Advice to Management

    Keep creating opportunities for interns to interacts and continue to encourage them!


  8. CDW Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Campus Intern in Richmond, VA
    Current Employee - Campus Intern in Richmond, VA

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some of the pro's of this internship is the opportunity to learn about the fundamentals of business and how it applies to modern technology. Along the way, you will meet a lot of people who can shed important light on your career and assist you in both your personal and professional development.

    Cons

    One of the major Cons of this internship is the school/work balance. Although it is communicated that school comes first, at times it feels as if the expectations are a bit high to maintain a healthy school load.

    Advice to Management

    Communicate the job duties a bit more clearly. At point of hire, it is stated that this role is primarily research oriented, which is true, but there are a lot of sales generation techniques that are expected, and you do need to be comfortable with both the generation and the recognition of when a potential opportunity is in front of you.


  9. Campus Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern
    Current Employee - Intern

    I have been working at CDW

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of experience which you will not be able to find hardly anywhere as an intern. While most internships have the stigma of just being a fetcher, this internship has allowed me to expand my business skills and interact with customers regularly.

    Cons

    It can be difficult at times to streamline communication when you live in a different state, but this is hardly ever an issue.


  10. Inter field account rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inter Field Account Representative in Norman, OK
    Current Employee - Inter Field Account Representative in Norman, OK

    I have been working at CDW

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This job is very beneficial and will help me with whatever job i choose in the future. It has really opened my eyes to getting a job involving technology. The thing I enjoy most about it is that technology is always changing. Another pro is that you get to build a lot of relationships around campus. These connections help you more than you think. Also by meeting with different customers around campus it has helped me build my public speaking skills while also learning some key characteristics I need to take to my job in the future. Overall the biggest pro to this internship has to be How flexible it is. I love being able to make the meetings on my own time. This makes it easy to have an internship while also being able to stay focused on school work.

    Cons

    There really are no cons to this job!

    Advice to Management

    The management here is great. They are always very helpful and will always help you when you have questions.


  11. HigherED Scavenger Hunt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Account Representative in Columbia, MO
    Current Employee - Field Account Representative in Columbia, MO

    I have been working at CDW

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This position lets you grow as a person and learn new things on a daily basis. I work closely with very friendly employees that help me achieve success in my position. The position pushes your comfort zone sometimes which is something that I really like. Although I am an student intern who works from the University Missouri, I had to the chance to visit the downtown office in Chicago. The office environment was awesome. Everyone is super friendly and it seems like a great work place.

    Cons

    As of now, I honestly can say that I don't have any cons to this position.



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