CEB
2.9 of 5 473 reviews
www.executiveboard.com Arlington, VA 1000 to 5000 Employees

CEB Reviews in London, England

Updated Jun 26, 2014
All Employees Current Employees Only

2.9 47 reviews

                             

41% Approve of the CEO

CEB Chairman and CEO Thomas L. Monahan III

Thomas L. Monahan III

(32 ratings)

50% of employees recommend this company to a friend
47 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Great company, great people but ruined by the middle managers!

    Business Development Specialist (Current Employee)
    London, England (UK)

    Prosnice colleagues, company drinks, incentive trips, pay is fair, motivational MDs, exposure to C-level, decent time off policy, work life balance

    ConsIncompetent middle managers who knit pick and demotivate staff by acting like school teachers, very American, meaning having time off at Christmas becomes tricky.

    Advice to Senior ManagementThe middle manager problem: Most of us are too talented to be managed by them!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    ‘Ok’ for graduates wanting brief (1 Year) business experience

    Account Management Representative (Current Employee)
    London, England (UK)

    Pros-Competitive Comp Package (only once you’re at level 3: Account Management Representative)
    -Gain good Business Acumen knowledge/ training on your way up to Level 3
    - Good commercial / account management experience for those just out of university
    -Central Location in London
    -Good/Work life balance. Sociable company after working hours.
    -able to network with many heads of function which is a big positive
    - Incentive trips are very good IF you’re a high performer
    - Good bridging job for the career you want to do next- you can develop some good skills IF you’re proactive

    Cons- Micro-management & performance management culture: Does not allow for individuality & creativeness. As an SSPD employee, you are treated very much like a school child
    -Very much a culture of ‘do what I say, not what I do’
    -RSM’s/ Junior Managers ARENT skilled/ experienced managers- they’re generally unsuccessful SSPD candidates. They work to the number & aren’t generally good at motivation nor individual development (they lack cross-industry/ company experience)
    -Cold Calling: they do (at times) track the number of calls you make
    - Intellectually curiosity isn’t valued nowhere near as such as it should- this is one of the main reasons for my departure
    - Slow/ Stagnant progression: the expected route of progression to SE or AM is through the middle market function which is limiting (and incentives are capped to below market value)
    -Effectively you’re a glorified PA to an AM/SE, you’re seen as a bit of a 2nd class citizen
    -Your incentives are generally dependent on your AM/SE is doing well- if you’re partnered with an underperforming AM/SE, you won’t get paid much. Luck of the draw.

    Advice to Senior ManagementFollow what CEB’s research preaches, allow more autonomy and power to your staff and the rest will follow.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great business model, great colleagues

    Associate Director (Former Employee)
    London, England (UK)

    ProsSmart people, fantastic opportunity to interact daily with C level and learn from them
    good opportunity to grow and develop your skills

    Conscommissions payment is dreadful - no transparency , very difficult to anticipate how much you will really earn, I waited more than 6 months after I left the company before I receive my last pay check .
    One last advice, don't leave before the end of the quarter or your commissions will be lost

    Advice to Senior Managementreview commission scheme

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Dynamic, fast-paced and energetic work environment, working with some of the best companies

    Account Management Associate (Current Employee)
    London, England (UK)

    ProsI have been working at CEB for two months.

    Working with high calibre clients e.g. FTSE 250, Fortune 500 companies gives you valued commercial exposure. It also allows you to build a solid foundation in how to best service clients and communicate with people of all different levels of seniority.
    Supportive work environment, you are never without support and guidance
    Two week on-boarding process was great in demystifying CEB's business model and what your role entails. The on-boarding includes of opportunities to shadow, meet new people and practice key things necessary for the job before launching straight into your role. You also have your own dedicated mentor. There is ample opportunity for mobility within the organisation, you are also given a career development plan to help you toward reaching where you ultimately want to be.
    The people make the job fun, it is a dynamic and energetic workplace, there are plenty social events and constant competitions with the opportunity to win great treats. In my first two week, I had dined at the Savoy.
    I love the fact it is 'unstuffy' and there has a practiced open door policy, which allows you to be at ease. There is a good work/life balance.

    ConsInitially, during the application stage, it is hard to gather what CEB does and how they execute their objectives. However this is quickly overcome by a comprehensive presentation given on the assessment day, along with the on-boarding process.

    It can be slightly overwhelming in the first two weeks, as there's a lot of new information that needs to be absorbed. However, once you're actually in your role things become more practical.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great company to work for with lots of oportunities for a varied career

    Anonymous Employee (Current Employee)
    London, England (UK)

    ProsThe people - CEB staff are a great bunch of people, very friendly and always happy to help one another achieve both personal and combined goals.
    Opportunities - There are many different opportunities within CEB and the company encourages people to find the right role for them.
    Clients - You will get the opportunity to work with some of the world’s leading companies and will come face to face with the executives that run those companies.
    Work-Life balance - CEB is a place that respects individuals to take responsibility for their own work and will not expect people to work unreasonable hours as the norm.

    ConsUS Centric - CEB is a US company and sometimes some of the process and situations reflect this in a negative way.

    Advice to Senior ManagementCEB seems to have become an increasingly professional place to work, management need to try and make sure this is not to the detriment of the spirit that makes CEB a great place to work.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good place to start ..

    Account Manager Associate (Current Employee)
    London, England (UK)

    ProsGreat place to start after university with an excellent work life balance. People are great and gives an excellent introduction to corporate working life where i learnt a lot of fundamentals and great benefits and social life.

    ConsAnnoying culture, people seem scared to face feedback and problems head on. Some roles there are a lack of training and the company is focused on being too lean at the expense of helping functions and teams to grow.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Great place to learn and develop your career

    Account Management Specialist (Current Employee)
    London, England (UK)

    ProsGood career potential with a proper structure for career development. It is a great place if you are looking to develop your commercial skills.

    ConsThere is a lot of information to absorb in the beginning but slowly all comes into a place

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Disapproves of CEO

    1 person found this helpful  

    Take an alternate offer from an established PS/Consulting firm if you can.....

    Anonymous Employee (Former Employee)
    London, England (UK)

    ProsCash bonuses can be good and also, if you're young and haven't traveled much, the allure of jumping on a plane regularly may appeal (but don't expect anything other than Economy class even for long haul trips!).

    ConsThe divide between sales roles and content/delivery/advisory roles is out of control (with sales winning out). In fact, the vastly inflated job titles relatively junior folk in sales can get is crazy - many are really quite inexperienced other than a few years with CEB selling, yet land Director or Senior Director titles. Compare that to the established professional services firms....most of these CEB people would be lucky to make Manager grade there let alone Senior Manager or above. CEB hangs on to many young people because these employees don't know anything else. Those joining with prior experience in an established PS or Consulting house soon realise CEB is just not a great employer vs how they were treated before re mix of work, new opportunities, training etc.

    Advice to Senior ManagementSort out the grading & job title approach!

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Bizzare place if you have worked elsewhere before working at CEB

    BDX (Former Employee)
    London, England (UK)

    ProsPotentially good opportunities for new graduates with no prior experience. People are generally nice and will hear out concerns that you may have in a friendly and helpful manner.

    ConsThe responsibility of most staff is very limited, despite prior experience. They are stuck on this needing five years experience to actively sell, despite experience of working on bigger deals - education is not valued at all. A lot is promised during the interview process but very little materialises. High staff turnover and the compensation is not great - as a sales exec you need to be hitting 70% of target before you are paid ANY commission. Not much of a learning curve if you have sales experience.

    Advice to Senior ManagementBe more transparent in the interview process, and make more of an effort to assess suitability of your candidates for certain roles. It does not help you to deceive experienced candidates into taking roles, as they will realise that they are overqualified for them and leave.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    3 people found this helpful  

    Never ever join this company - It will take it's toll on your health, family and relationship and career elsewhere

    Senior Research Analyst (Former Employee)
    London, England (UK)

    ProsThe pay at this company is quite generous but that is only because they cannot get people to join this company (given the reviews on this site), so they have to incentivise you to at least give them some thought.

    The food they offer at the end of a quarter is very good

    Cons- Intense micromanagement.
    - Major bullying by managers and colleagues.
    - Colleagues stabbing each other in the back.
    - Very heavy US office culture.
    - Very high staff turnover
    - No opportunity to innovate or step outside the parameters of your role, rigidity stick to parameters of job description.
    - Poor senior and middle management who delegate their work and take credit when others complete it.

    Advice to Senior ManagementThis company is the worst company you will ever find in the history of the universe. Leaving this place is like waking up from a bad dream. CEB London claims to be an independent operation of the US parent but this is far from true as the umbilical cord is still attached. A lot of people join and soon get frustrated with the American office culture e.g:

    - Town Hall Meetings.
    - High fives when a deal is closed.
    - Shaking hands and hugging people on a monday morning (even if you last saw them on friday).
    - Sucking up to your boss and their bosses telling them 'how awesome they are' and asking them 'how can I make things more awesome for you'.
    - Mass e-mails company wide to celebrate the closing of a deal, followed by reply all congratulations.

    The culture here is really 'sink or swim'. The company has a real problem hiring and keeping staff and tends to hold 'career open days' however given the reviews on this site, people tend to (quite rightly) stay away from this company.

    CEB his so concerned about the 'negative' reviews on this site that they are resorting to sending 'begging e-mails' to staff in the UK telling them to post 'positive reviews'. This is very short-sighted as they make no effort to solve the problems that people post about here, such is their desperation they are even being really dramatic about it and telling employees 'if we don't fix the reviews on glass door', 'then we can't hire more staff' and we can't 'grow' and their won't be pay rises or promotion, which I think is really unethical.

    Recently all the star performers have left the company and gone onto great things elsewhere, what you are left with is all the rubbish employees who are holding the fort, the company does not want to lose them and so promotes them for the sake of it and the vicious cycle of bad management continues.

    Any role at this company is treated as a 'trial' from the day they hire you but perhaps after 3 to 6 months, the market has changed or 'your face does not fit' then you are put on a performance improvement plan (PIP) and if you fail, your employment is terminated and you are escorted off the premises by your manager in front of your colleagues. It's the most humiliating thing boxing up your things as your colleagues and managers look on.

    What's even worse is that when you are put on a PIP, your colleagues know about it and being put on one of them is like having a contagious illness as your colleagues will keep away from you and won't help you accomplish it as they do not want to be associated with a 'failure'.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for CEB? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at CEB reviews and ratings in London, England — including employee satisfaction and approval rating for CEB CEO Thomas L. Monahan III. All 47 reviews posted anonymously by CEB employees.