CEB Reviews

Updated October 18, 2014
Updated October 18, 2014
524 Reviews
3.2
524 Reviews
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Approve of CEO
CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
316 Ratings

Review Highlights

Pros
  • Great place to start after university with an excellent work life balance (in 47 reviews)

  • Gained experience selling to C-Level executives (in 26 reviews)


Cons
  • Micromanagement and very poor work life balance due to intentional under-staffing (in 41 reviews)

  • Senior management has a hawk eye on metrics; yes, they're important, but still (in 37 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Ok place to start after university to gain commercial experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in London, England (UK)
    Current Employee - Associate in London, England (UK)

    I have been working at CEB full-time (less than an year)

    Pros

    Location, Excellent work benefits - healthcare, company gives a good package

    Cons

    Awful management, poor training for new hires, poor starting salary, work environment is ruthless and not enjoyable at all.

    Advice to ManagementAdvice

    management need to be more respectful and take on board how their staff feeling, micro management is big at CEB and they're very quick to pick on weaknesses and review performances brutally and never praise staff for strengths.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good for learning and exposure to executives in the world's best companies. Bad for career progression and meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB (more than 5 years)

    Pros

    Learning what the best companies do and teaching it to CXO level execs and their teams
    Friendly culture with a collaborative environment
    Hours of work are long but can be flexible

    Cons

    You won't progress in your career unless you're in the boys club: the inner circle of those who have been at CEB for 10+years and know how to influence those who subjectively decide who gets promoted. By simply working smart and hard you will not get recognition in the form of career progression -even if you ask or even fight for it.
    Expect workload to be added to you without consideration of current capacity, and having to constantly defend the boundaries of how much you can achieve effectively and how much you can learn in a short space of time -without eating into your weekends and evenings.
    Pay is not great for the hours worked

    Advice to ManagementAdvice

    Offer career progression based on merit, client impact and enterprise contribution, don't wait until someone is so fed up with trying to get a promotion that they are ready to walk to finally recognize them
    Offer more opportunities for research staff to get involved in client conversations, sometimes more effectively than advisory depending on the subject and type of issue being discussed
    Better guidance could be provided to new hires on how to navigate CEB - not doing this puts new joiners at a disadvantage compared to others who have acquired this through time at CEB but could have simply learned about through effective onboarding

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    You're in great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Research Analyst in Singapore (Singapore)
    Former Employee - Senior Research Analyst in Singapore (Singapore)

    I worked at CEB full-time (more than 3 years)

    Pros

    Smart colleagues and clients, lots to learn

    Cons

    Not sure if you are making any difference in the larger scheme of things

    Advice to ManagementAdvice

    nil

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Gurgaon Office- Kicked off as a wonderful experience till politics poured in and made the pristine water, a dirty swamp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Specialist in Gurgaon, Haryana (India)
    Former Employee - Web Specialist in Gurgaon, Haryana (India)

    I worked at CEB full-time (more than 3 years)

    Pros

    Good Salary, Transparency, Recognition, Company Values, Location, Employee Engagement Outings, Learning Experience, Knowledge boost sessions.

    Cons

    India Office: Poor Leadership in DPI, Manager busy polluting work ethics, Politics, Competing with subordinates, Biased leadership, Believe in divide and rule than team effort, Leadership not bothered about your growth but rather pulls you down so that they don't loose any asset, Don't allow time off's easily and always have illogical excuses to cancel it, whole team are run by hypocrites who have no knowledge or business oriented approach, managers steal your achievements and portray as their own.

    Advice to ManagementAdvice

    Encourage staff's growth and value leadership feedback's more often. Also, please increase the TMT departments strength from 4-5 to at least 15-20 for the 300+ staff.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Young, Multicultural, Dynamic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in London, England (UK)
    Current Employee - Associate Director in London, England (UK)

    I have been working at CEB full-time (less than an year)

    Pros

    Great team. You have the advantage of working with some of the smartest people out in the market place right now.
    Good social scene.
    Salary is ok based on current market trends.
    Opportunity to work with C-suite execs from some of the largest global companies.

    Cons

    Do not expect work-life balance, this is an all absorbing place of work. The company operates a very lean approach so be prepared for a heavy work load.
    Very American company: the performance reviews can be violent if there is so much as a hint in under performance.

    Advice to ManagementAdvice

    The approach is very rigid, siloed and "one size fits all". Understand that european markets are different from the US and therefore the go to market approach needs to be differentiated due to more limited scaleability.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Good for Early Career, Not a Place You Stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Analyst in Arlington, VA
    Current Employee - Senior Research Analyst in Arlington, VA

    I have been working at CEB full-time

    Pros

    I've gotten what I wanted out of my experience at CEB, which when I first started, was essentially to learn more about business/strategy. I really love the people I work with-- everyone is smart, and comes from really diverse backgrounds which makes for great conversation. Also, early on in my career I had a couple of great managers but of course a con is that you get moved around a lot and I think good managers are rare at this company.

    Cons

    - Low pay. If you're in research, which is supposedly the "backbone" of the company don't expect to be rewarded for this. Compared to industry standards, CEB pays its employees very poorly. This is simply part of its strategy-- it can hire cheap, inexperienced college students any time for research positions and training costs are low. So, they don't really care at all.
    - Research experience is not "creative" as they describe. The research process at CEB can be taxing. As a researcher you're told to go think "out of the box" but ultimately decisions on research are made by the advisory side or your research manager. If your ideas don't mesh with the ideas of senior leadership in the company, you won't move up in the company.
    - No recognition. There's hardly any recognition of people in research roles. You pretty much have to move into advisory for people to notice you, otherwise you leave the company.
    - Limited Opportunity. There are three career paths at CEB-- sales, research and advisory. Again, research is limited-- they can't have too many senior managers in research positions because it's not profitable enough. While advisory okay, it's definitely not everyone's thing. In advisory, you eventually have to go on roadshows, present research, etc.
    - No brand image: CEB never branded itself in early years! For some reason the CEO didn't believe it was important. It's never going to the get the recognition that companies like Deloitte, Accenture, etc. get so don't be surprised when people ask you if it's a made-up company.
    - Limited resources: Sure, CEB might have a gym but there are basic things the company fails to provide its employees, which in turn, makes it harder for them to do their jobs. For instance, more experienced professionals don't have access to a laptop. Also, many calls rooms have been transformed into offices.

    Advice to ManagementAdvice

    Invest in your people. High turnover has a really negative impact on the people that stay at CEB.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    The overall experience could have been a lot better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB full-time

    Pros

    The work environment is great, so is the culture. Its a good company to start your career with.

    Cons

    The review process is extremely slow and is inconsistent most of the times.

    Advice to ManagementAdvice

    none.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    CEB is the frat you never joined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB (more than an year)

    Pros

    Ok work life balance, products are reputable.

    Cons

    Pervasive frat culture, poor leadership, poor career development, salary is not competitive

    Advice to ManagementAdvice

    Pay good talent more, and do more to develop them. Otherwise, if they are good talent, they will quickly discover how much more they can make elsewhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    False Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Chantilly, VA
    Former Employee - Sales Representative in Chantilly, VA

    I worked at CEB full-time (more than an year)

    Pros

    Younger workforce, everyone is very nice and easy to get along with. The location was outside of the city so I didn't have to commute too far to work. I was hired by SHL and shortly thereafter was bought by CEB therefore I worked out of the SHL office.

    Cons

    I drove 7 hours for the interview from the south and was looking to find a position in the area that had even compensation, I certainly did not want to accept a position that paid less in an area that is extremely expensive to live. Once I accepted the position and started the job, the things I were promised before I accepted quickly changed. The structure of the comp plan changed drastically from what I was told originally. Rather than making a percentage of your sales each month with an overall yearly goal (which is what was promised) the structure changed to needing to reach milestones in order to get paid commission. I began the first working day of the year in Jan 2013, the sales team did not receive their goals or comp plan until the last day in Feb. This means the sales team had no idea how we were getting paid and what needed to be achieved until 2 months into the year. The milestones that needed to be hit were quite lofty expectations. With an average sell price of $1995, a goal of $40,000 needed to be reached before you see a commission check. Essentially, every $40,000 you sell, you get paid $3,000 - after taxes you'll see somewhere around $1600-$1800. I was the first member to hit the milestone, and it didn't happen until April - so 4 months in just hitting the first goal, not getting paid on it until May. So in 5 months I saw about $1700 in commission. The next commission didn't come until August, keep in mind I was at the top in terms of new business sales. I was promised about $30k more than what I actually made that year. It caused a lot of hardship for me as I left a job in which I made about $20k more, and moved to this expensive area to live while making much less money. Training was awful, it consisted of sitting in the manager's office and listening to him talk about why the ability tests are a sure thing because "it's science." The training lasted about 3-4 weeks, basically the entire first month of employment.. that means no time on the phones and no selling. When the comp plans came out, my goal was the same as everyone else's. I was immediately at a disadvantage as there was no ramp up time and no one took into account that I was asked to hit the 12 month goal with an entire month off the phones and sitting in training. I have friends still there, the comp planned was recently changed to a quarterly goal, which means 1st quarter goal is $xxxx amount, 2nd quarter goal is $xxxx amount (almost double from 1 quarter, 3rd quarter goal is $xxxx amount (almost triple the 1st quarter) and Q4 is 4X the Q1 goal. If you don't hit the goal for the quarter, you get nothing in commission. Meaning you can come to within $50 of the goal, the company is profiting off of your hard work, but you didn't hit their goal so you now get nothing - after working hard the whole quarter. Now this is the SHL Talent Measurement division of CEB - I am not sure how the rest of CEB as a whole has their comp plans.. but just be advised that on the new business team, you will work hard for very little. The entire sales team has since left the company, an account manager included. It's a turnstile at this point with senior sales leaders leaving the company on a monthly basis. I would say it'd be smart to stay away.

    Advice to ManagementAdvice

    Pay your sales people more money. Have a fair comp plan. There's no reason the Account Managers should make double what the new business sales team makes. Account Mgmt is a renewals team, the customer already knows the value of the product and has been using it first hand. Cold calling on new business and giving presentations in an effort to demonstrate the value of ability tests is a much more complex sale than following up with current customers and renewing their yearly contract. Also... don't try so hard to sell the position. In your attempt to sell me on the job, you misled me and caused some very hard times that were completely unnecessary.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    Awesome experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Associate in Gurgaon, Haryana (India)
    Current Employee - Web Associate in Gurgaon, Haryana (India)

    I have been working at CEB full-time (less than an year)

    Pros

    Team effort is always high and people have passion to work here.

    Cons

    Pressure always builds on you.

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