CEB Reviews

Updated September 30, 2014
Updated September 30, 2014
517 Reviews
3.2
517 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CEB Chairman and CEO Thomas L. Monahan III
Thomas L. Monahan III
312 Ratings

Review Highlights

Pros
  • Great place to start after university with an excellent work life balance (in 47 reviews)

  • Gained experience selling to C-Level executives (in 26 reviews)


Cons
  • Micromanagement and very poor work life balance due to intentional under-staffing (in 40 reviews)

  • Senior management has a hawk eye on metrics; yes, they're important, but still (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB full-time

    Pros

    work-life balance, time-off, promotion potential, good people

    Cons

    the management structure is terrible. ceb is bad about placing people in managerial roles who have no ability to lead.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Low pay, lots and lots of work. Stay away if you can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst  in  Arlington, VA
    Current Employee - Research Analyst in Arlington, VA

    I have been working at CEB full-time for less than a year

    Pros

    This job will teach you how to play the game; how to deal with complex bureaucracies, multiple bosses and managing those bosses. It will teach you sly business etiquette and fake professionalism. Everyone is nice, whether or not that is genuine is a different question.

    Cons

    Worst of all is the pay, which is below the industry standard for similar gigs. If you work in the main Arlington (Waterview) location, which is shared with Deloitte, get ready to live with the daily stigma of getting in elevators with kids the same age as you and knowing they make more than you. This company just does not pay enough, and that is because their business model is based on the fact that there will always be an inexhaustible supply of wide-eyed recent college graduates looking to get their first job and start bolstering their resume.

    The bureaucratic truism that work rolls downhill has never been more true, the senior directors and their bosses do nothing besides delegate tasks down until they eventually reach you. You will be working hard, and if you want to truly stand out, you will be working even harder. This job is not 9 to 5, it's not even 8:30 to 5:30, this job is 8 to 6:30 and some evening and weekends, this means that having you as a salaried position is great for the firm, you get no overtime.

    A final note on the research since I am in a research position. If you come from an academic background prepare to be shocked. CEB will put you through a bunch of training classes which will pretend that their research is sound, but that is far from the case. At the end of the day, you sell your research, which inevitably corrupts it. Data is tailored to appeal to the membership. Your starting point for the research is a) what do they want to hear, and b) what makes for an attention grabbing headline.

    Advice to ManagementAdvice

    Pay market value. The salary does not cut it for the cost of living in DC, factor in student loans if you are a recent graduate and your salary is officially gone. Someone high up in the company once told me CEB doesn't like to get MBAs, rather to diversify from all sorts of backgrounds. My view is that CEB simply can't afford MBAs, who go to the McKinseys or Deloittes where they can be compensated properly, that is why CEB is left with a bunch of PoliSci grads which figured, "meh, this job is not the best, but at least its better than government."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Got what I wanted out of it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEB full-time

    Pros

    Training, work environment, culture, people, company values, benefits, time-off

    Cons

    Personal growth, salary, bonuses, compensation

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It was fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist  in  San Diego, CA
    Current Employee - IT Specialist in San Diego, CA

    I have been working at CEB full-time for less than a year

    Pros

    It was a good experience

    Cons

    There are no cons. It is a great company to work for.

    Advice to ManagementAdvice

    N/A

    Recommends
    Approves of CEO
  6.  

    Great culture and great training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Associate  in  Arlington, VA
    Current Employee - Business Development Associate in Arlington, VA

    I have been working at CEB full-time for less than a year

    Pros

    CEB has a great company culture and this permeates everything they do. They research how the best companies in the world are solving business problems then educate other companies on how to apply the solutions back to their own company. As a result, CEB is a company that is run according to best practices.

    They intentionally hire people who are genuine and smart. Everyone is willing to help out and teach you how to be better.

    The sales environment is competitive but not against your peers. You try to reach your goal and everyone is excited when you do and willing to help you improve your skills to be even better.

    They have great benefits and want their employees to stay and succeed. They also promote heavily from within.

    Their training program is very structured and time tested and managers do a great job coaching.

    Cons

    At the end of the day, selling is hard. Not everyone is good at it. There is definitely pressure to meet you goals, but everyone wants to help you do it.

    The entry level position is heavily focused on cold calling. It can be tedious at times.

    Advice to ManagementAdvice

    Great job and keep improving the training programs.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    low pay, good culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Arlington, VA
    Former Employee - Intern in Arlington, VA

    I worked at CEB as an intern for less than a year

    Pros

    The firm had great interns and a great team, who was super helpful. The people are all readily willing to offer both career and life advice as well as dedicate time to help others with work. I was surrounded by very intelligent people who are all hardworking but fun.

    Cons

    Certain employees are poor hires. They sat around and played on their phones, and just in general did not do work. Also, the pay is low and non-negotiable.

    Advice to ManagementAdvice

    Pay a more competitive wage if you'd like to retain talent.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great for people right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CEB full-time for more than 3 years

    Pros

    Work life balance is good. Lots of internal office culture perks

    Cons

    Opportunity to work on interesting challenges is somewhat lacking. Support from upper management is very lacking

    Advice to ManagementAdvice

    Invest in growing the new/younger analysts

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    False Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Chantilly, VA
    Former Employee - Sales Representative in Chantilly, VA

    I worked at CEB full-time for more than a year

    Pros

    Younger workforce, everyone is very nice and easy to get along with. The location was outside of the city so I didn't have to commute too far to work. I was hired by SHL and shortly thereafter was bought by CEB therefore I worked out of the SHL office.

    Cons

    I drove 7 hours for the interview from the south and was looking to find a position in the area that had even compensation, I certainly did not want to accept a position that paid less in an area that is extremely expensive to live. Once I accepted the position and started the job, the things I were promised before I accepted quickly changed. The structure of the comp plan changed drastically from what I was told originally. Rather than making a percentage of your sales each month with an overall yearly goal (which is what was promised) the structure changed to needing to reach milestones in order to get paid commission. I began the first working day of the year in Jan 2013, the sales team did not receive their goals or comp plan until the last day in Feb. This means the sales team had no idea how we were getting paid and what needed to be achieved until 2 months into the year. The milestones that needed to be hit were quite lofty expectations. With an average sell price of $1995, a goal of $40,000 needed to be reached before you see a commission check. Essentially, every $40,000 you sell, you get paid $3,000 - after taxes you'll see somewhere around $1600-$1800. I was the first member to hit the milestone, and it didn't happen until April - so 4 months in just hitting the first goal, not getting paid on it until May. So in 5 months I saw about $1700 in commission. The next commission didn't come until August, keep in mind I was at the top in terms of new business sales. I was promised about $30k more than what I actually made that year. It caused a lot of hardship for me as I left a job in which I made about $20k more, and moved to this expensive area to live while making much less money. Training was awful, it consisted of sitting in the manager's office and listening to him talk about why the ability tests are a sure thing because "it's science." The training lasted about 3-4 weeks, basically the entire first month of employment.. that means no time on the phones and no selling. When the comp plans came out, my goal was the same as everyone else's. I was immediately at a disadvantage as there was no ramp up time and no one took into account that I was asked to hit the 12 month goal with an entire month off the phones and sitting in training. I have friends still there, the comp planned was recently changed to a quarterly goal, which means 1st quarter goal is $xxxx amount, 2nd quarter goal is $xxxx amount (almost double from 1 quarter, 3rd quarter goal is $xxxx amount (almost triple the 1st quarter) and Q4 is 4X the Q1 goal. If you don't hit the goal for the quarter, you get nothing in commission. Meaning you can come to within $50 of the goal, the company is profiting off of your hard work, but you didn't hit their goal so you now get nothing - after working hard the whole quarter. Now this is the SHL Talent Measurement division of CEB - I am not sure how the rest of CEB as a whole has their comp plans.. but just be advised that on the new business team, you will work hard for very little. The entire sales team has since left the company, an account manager included. It's a turnstile at this point with senior sales leaders leaving the company on a monthly basis. I would say it'd be smart to stay away.

    Advice to ManagementAdvice

    Pay your sales people more money. Have a fair comp plan. There's no reason the Account Managers should make double what the new business sales team makes. Account Mgmt is a renewals team, the customer already knows the value of the product and has been using it first hand. Cold calling on new business and giving presentations in an effort to demonstrate the value of ability tests is a much more complex sale than following up with current customers and renewing their yearly contract. Also... don't try so hard to sell the position. In your attempt to sell me on the job, you misled me and caused some very hard times that were completely unnecessary.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Work Hard, Play Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Associate  in  Washington, DC
    Former Employee - Business Development Associate in Washington, DC

    I worked at CEB as an intern for less than a year

    Pros

    CEB is a great place to get your foot in the door. It has a great culture with fun people. Everyone is competitive but interested in helping you succeed at the same time. They lay out a clear plan for promotions and growth. Decent pay and benefits compared to other entry-level jobs. Plans to build a new LEED certified building in 2018, should be tallest in the skyline.

    Cons

    They claim its easy to move around to different departments but its not. Day to day job in sales is redundant and boring.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    You better drink their kool-aid, or prepare to be miserable or terminated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Advisor  in  Arlington, VA
    Former Employee - Executive Advisor in Arlington, VA

    I worked at CEB full-time for more than 3 years

    Pros

    The information they collect through the research was interesting and for the most part pretty accurate. They also threw good parties and provided tons of opportunities to drink.

    Cons

    Extremely management heavy- often hard to tell what exactly these people actually did. Poor training/onboarding. Spent more money on their parties/happy hours then on providing decent salaries (unless you're a top manager!)

    Advice to ManagementAdvice

    READ AND FOLLOW some of the research your company actually does! Provide training and mentoring for your team! Find a way to make it less obvious that there is very clear favoritism and you must literally believe their methodology with no questions or opinions, or else you'll be shunned and fired. With CEB there is only THEIR WAY TO DO IT and everyone else is made to be an idiot or failure. There is so much internal hooking up among staff that its impossible to meet someone new without hearing their entire sexual history- makes it uncomfortable for those that worked there to actually work instead of socialize. It's pretty clear CEB has a "type" to look for in new hires as the staff is 90% attractive, young, and white. Please stop doing business at one of your many happy hours! For those that aren't alcoholics, we'd prefer to do business during business hours... there were constantly missed opportunities to be involved in something if you didn't attend the party it was discussed at!

    Unfortunately, CEB has received a "Frat House" culture from both the outside looking in and for those that have their eyes open to what's truly going on.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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