CEFCO

  www.cefcostores.com
  www.cefcostores.com

CEFCO Reviews

Updated August 22, 2014
Updated August 22, 2014
9 Reviews
2.0
9 Reviews
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Brett Giesick
2 Ratings

Employee Reviews

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  1.  

    It's a paycheck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director of Merchandising/Category Manager in Temple, TX
    Former Employee - Senior Director of Merchandising/Category Manager in Temple, TX

    I worked at CEFCO full-time (more than 8 years)

    Pros

    The pay at CEFCO is competitive for the industry and geographic area and the work is interesting overall. There are also some very fine individuals working inside the company.

    Cons

    Overall employee morale is particularly low due to lack of appreciation or reward for their work. Direction changes quickly and without explanation giving the appearance of a company that reacts to whims rather than moving forward with purpose.

    Doesn't Recommend
    Negative Outlook
  2.  

    On the door it says competitive wages, but once hired you start at minimum.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Plainview, TX
    Current Employee - Customer Service Representative in Plainview, TX

    I have been working at CEFCO full-time (less than an year)

    Pros

    Flexible schedule, cheap employee drinks, customers are friendly and understanding, management can be very helpful and work around your schedule.

    Cons

    Promised better than minimum wage but started at minimum and have not received a 90 day raise. Most the time left by yourself to work a whole shift and complete all tasks in-between customers. Corporate has non-management members doing management jobs, such as cigarette and inventory counts. Some managers are very eager to hand out write-ups for any reason, even if the incident was a first time offense.

    Advice to ManagementAdvice

    Be more understanding of your employees, there's not enough time in-between customers to do all shift duties by yourself during a morning or day shift.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Fed up former employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Deli/Cashier in Temple, TX
    Former Employee - Deli/Cashier in Temple, TX

    I worked at CEFCO full-time (more than an year)

    Pros

    Pay checks were always on time. Cooperate people were always very friendly.

    Cons

    Very high turnovers
    Rude management
    Managers take deli food and give to children and have min wage employees write it as wasted
    Manager uses lottery to oay for merchandise while on the clock.
    Manager leaves work to go by food when they want too.
    Manager does not investigate threatening harassment claim instead tells employee they are to much drama for the store
    Managers talk bad about employees.
    Managers have no compassion about children being ill, was asked to leave my daughter (8) in the hospital and work half of my shift, while my daughter was having seizures and much more.
    A employee that does not have a good handlers card puts rollergrill product on.
    Managers are inconsiderate.
    Rules are always broken.

    Advice to ManagementAdvice

    Why don't you call your employees that quit and get fired and find out what REALLY happens at your stores!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Temple, TX
    Former Employee - Assistant Manager in Temple, TX

    I worked at CEFCO full-time (more than 3 years)

    Pros

    Friendliness of Customers, Availability (always hiring), Plenty of hours, Plenty of responsibility, a very challenging job for the correct person. A positive attitude for this type of job is everything the company needs.

    Cons

    Discriminatory to certain family working together some can and then others are blocked by rules, at the same store, cannot be both ways. Basically a good employee will get screwed for doing their job according to company rules. Hours you work on overtime are your time, not company time, management changes time sheets. Management not handling time efficiency, covering their shifts, not the basic needs of the store. No consideration for any employee that has a emergency , No management help, you are required to do it all, especially on the weeknights or weekends.This is because management feels they have put in their time already. But that is a managers position 24/7 not Mon through Friday.

    Advice to ManagementAdvice

    To look into why a certain store has such a high turn around rate before accusing or terminating devoted employees. The Cefco stores have lost a high number of valued personnel due to some of the management they have. Talk to your employees or former employees that devote time to your stores and find the real problem within stores with high turn around rates. A little more attention to your employees, not your management.

    Doesn't Recommend
    Approves of CEO
  6. 2 people found this helpful  

    Treat their facilities great and their people like medieval peasants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CEFCO full-time

    Pros

    They take care of their facilities, business grew steadily in the past, convenient stores have great locations, and the company size together with the Fikes family of companies has opened possibilities not available to the smaller competitors.

    Cons

    Constant thirst for people because employee turnover is very high. It appears they prefer this problem over valuing their people. Most employees see that they don't WANT to advance in the company. The only salaried store employees, Store Managers, normally work between 60-80 hours per week, are actively on call 24/7, arrive at work before 4-5AM, and are not allowed to leave the area on days off. Hourly associates work far less but get minimum wage, are often stretched too thin to accomplish all duties, are criticized when they don't, and must know a multitude of transactions and machines with a quick once over for training.

    Advice to ManagementAdvice

    Penny-Wise, Pound-Foolish. The cost of treating employees well, is far less than losing them. It's like keeping your car well detailed but ignoring the drive train - eventually it is not going to perform.

    Doesn't Recommend
    Neutral Outlook
  7.  

    A decent place to work in the cstore industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Clerk
    Former Employee - Clerk

    I worked at CEFCO

    Pros

    Meet lots of new people, plenty of locations to work

    Cons

    occasional double shifts, dealing with theft

  8.  

    Your not paid to think.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEFCO

    Pros

    Paychecks were always on time and never bounced. Schedule flexibility. Relative ease in obtaining
    performance feedback. Clean and well maintained facilities.

    Cons

    Store managers operate their stores as personal fiefdoms. Favoritism and preferential, unequal treatment are standard. store managers are subject to little or no supervisory oversight..

    Doesn't Recommend
  9.  

    Horrible experience would never recommend anyone to work for them, not even an enemy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CEFCO

    Pros

    Customer's are Fabulous! I love working with people and helping people!

    Cons

    Too cheap to properly staff and take care of our customers. pay's minimum wage and expect's a million buck's in return. shows no appreciation to employees for a Job well-done.

    Advice to ManagementAdvice

    District Managers on up. You really need to focus on customer service. properly staffed stores are key to running a customer service oriented store. It's not like we pay 15.00 an hour. No discounts on food for employees and they have to pay 50 cents for a fountain drink c'mon. 12.9 percent for payroll including deli/ truckstop...... are u kidding me?

    Doesn't Recommend
  10.  

    Family owned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at CEFCO

    Pros

    American family owned company. Customer service is #1. Working for someone who started the business by running his first store and to this day he is at work everyday not sitting at home while we make his money for him. The best thing of all is the customers.

    Cons

    I don't think there is a downside. If you love the business this is the comay to work for. The pay could be better but I think everyone feels that way in every job.

    Advice to ManagementAdvice

    Ask advice from the ones who are managing the stores. 9 out of 10 can tell you what the customer wants or what works best in their store.

    Recommends

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