CEFCO Reviews

Updated August 7, 2015
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2.3
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Brett Giesick
6 Ratings

24 Employee Reviews

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  1. Not Recommended

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tatum, TX
    Former Employee - Cashier in Tatum, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CEFCO part-time (Less than a year)

    Pros

    Friendly coworkers, great customers, cleanliness was a mandatory on every shift. Transfers to help out other cefcos were allowed if asked.

    Cons

    Way too many hours, work compensation is a no go! There are no benefits for disability and you will only have medical bills paid for.. They still force you to work unless the doctor says no, or you basically have to go above the manager about how much pain you are in. No paid time off on work comp unless after two weeks of not being able to work. Drug testing should be required based on the coworkers I worked with. I felt uncomfortable with how I heard other employees talk behind my back about me to the assistant manager and manager. There was barely any teamwork and was given horrible training at being of being hired

    Advice to Management

    drug testing needs to be required. Better benefits. Recordings and all security should definitely be better viewed by corporate managers themselves.


  2. Learning Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Milano, TX
    Former Employee - Sales Associate/Cashier in Milano, TX
    Doesn't Recommend
    Negative Outlook

    I worked at CEFCO full-time (Less than a year)

    Pros

    Weekly pay...many hours. ..awesome customers

    Cons

    No help...too much work for the pay. Especially when you do your best to have everything the way it should be. Everyone talks behind the others backs. No unity. Management is way too stressed out by the big bosses which puts stress on us. Can't keep any good employees. ...ever

    Advice to Management

    Let the big bosses know how u really feel, take up for your employees when you literally know they are hard workers. Pay us what we're worth....


  3. Helpful (1)

    Love this place!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Paris, TX
    Former Employee - Assistant Store Manager in Paris, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CEFCO (Less than a year)

    Pros

    The company is awesome to work for.

    Cons

    I have nothing bad to say.


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  5. I've worked worse, but not by much.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook

    I have been working at CEFCO full-time

    Pros

    Weekly pay checks. The work itself (in theory) shouldn't be that hard.

    Cons

    Turnover is rampant company-wide. I haven't hit my fourth anniversary yet, but I'm on my eighth store manager, fourth district manager, third regional vice president, and I am the seventh assistant manager at the store. The company's latest bad idea is to hire managers from the outside instead of promotion from within. The outside hires could never hacked it as cashiers, yet alone a member of (mis)management. There are a LOT of talented people already with the company who are tired of being overlooked. Labor hours have been cut down steadily over the last four years. What once was a dual-coverage store (two people on shift) is not likely staffed by one over-worked, under-paid cashier. Completing the company's duty list while alone on shift is unrealistic at best, impossible at the worst. Furthermore, cashiers are being written up for low shift sales despite the criteria being out of the employee's control. I have seen people terminated because their customer count was down and/or the average transaction was below some arbitrary amount.

    Advice to Management

    The entire corporate structure needs to change. Paying the lowest wages in the local c-store industry combined with a complete lack of concern for employees is no way to run a business. The high turnover rate that Temple has created is not sustainable.


  6. Helpful (1)

    Leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Amarillo, TX
    Current Employee - District Manager in Amarillo, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Choose another company, this one is not for you.

    Cons

    There is a real lack of leadership at all levels. Owners and corporate management are completely uninvolved with the field.

    Advice to Management

    Sell the company. There are other organizations that want to be in the business and know how to run retail stores.


  7. It was a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Texarkana, TX
    Former Employee - Cashier in Texarkana, TX

    I worked at CEFCO full-time (Less than a year)

    Pros

    when I had a problem with my knee they work with me to make sure I didn't hurt it again

    Cons

    to many people call in when they weren't sick because they just wanted the day off


  8. Helpful (1)

    Dont work here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Temple, TX
    Current Employee - Assistant Store Manager in Temple, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Customers were always nice and patient.

    Cons

    After a year of working here, i have no type of raise, I did manager/assistant manager job over a year with out being paid.


  9. Helpful (2)

    High turnover is the company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CEFCO full-time (Less than a year)

    Pros

    Easy to get hired on - was literally told to hire anyone who applied and could pass a background check.

    Cons

    Unrealistic expectations, low pay. They start everyone at the minimum. Store managers make $24-30k/yr- if you get hired on for more, the second you get the store clean, stocked and running right, they will fire you and replace you with someone for less. That person will run the store into the ground and they will start the cycle up again

    Advice to Management

    Pay people what they're worth and your stores will lose their reputation as the dirtiest, least well stocked stores in the industry. Higher pay for managers and assistant managers (asst. make $8-11/hr max) will attract a better quality


  10. Helpful (1)

    Former Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Waco, TX
    Current Employee - Store Manager in Waco, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CEFCO full-time (Less than a year)

    Pros

    Customers were the best part of the job. Cashiers friendly and vendors were pleasant. Other managers were always very helpful.

    Cons

    Did not get the 8 to 12 weeks of training program. I got 3 weeks and was thrown in. DM is to fire happy and angry. Not a happy place to work.

    Advice to Management

    Need to stick to your MIT program. Give more training to your cashiers so they can successful.


  11. Helpful (2)

    Dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Making customer service the most rewarding part of everyday. Loved the customers.

    Cons

    I have been employed by various company's in the past which have treated employees in the field with dignity and respect . During my employment with the Fikes/Cefco company I saw very little of anything positive that was ever passed down to managers or employees working in the field. Wages are not competitive for new employees compared to the c store competition. Coorporated level shows little to no support for employees at the store level and passing the buck to the next person to save their position. The company is vague on policies and procedures which change frequently. Customers should be the number one priority yet no one in the cooperate level is too concerned in having enough help to serve the customer. DM's quote they are yelled and screamed at in meetings and they pass down this type of action to the store level. Cefco is not a cutting edge company just a wanta be. Nothing positive in Cefco would rate a zero in labor standards.

    Advice to Management

    Better companies await your talent.



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