CELLTRUST Reviews

Updated August 3, 2015
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4 Employee Reviews

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  1. Very unorganized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in Scottsdale, AZ
    Former Employee - Quality Assurance in Scottsdale, AZ

    I worked at CELLTRUST

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Hr did an excellent job finding good diverse people. This work environment was very laid back.

    Cons

    Management was very unorganized and contradictory creating confusion about the goal overall goal employees should be working towards. Half of the staff were friends or relatives making it hard for a new hire to feel like part of a team and be treated as an equal to co-workers.

    Advice to Management

    Get on the same page at the same time. Figure out a goal and assign key roles that each team member will play in that role. Don't allow one person to have their hands in every part of the operation.


  2. "The only common denominator in all of your failed relationships is you."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CELLTRUST full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pay was market-rate. Flexible PTO, and accomodating schedule.

    Cons

    I worked here for a few years, and it was long enough to see my department turn-over twice. Other departments had faster turnover rates. Management layer chases large institutional customers with too-few resources, ignores information that conflicts with their flawed model of reality, and is in a perpetual state of changing process and staff in an effort to remedy the consequences. Very much a "ready, fire, aim" culture. They will likely offer stock options, but the stock is illiquid and I watched a few people get burned by dillutions when the company took VC. Double-standards WRT workplace relationships, romantic and otherwise. Many new hires (and a few terminations and resignations) were based on social ties rather than competancy.

    Advice to Management

    When you can't retain talented engineers, productive salesmen, and hard-working support staff, the problem is not likely to be isolated to those departments or people.

    CELLTRUST Response

    Mar 25, 2015 – Director of Marketing

    Thank you for your feedback. We’re glad to hear that you had a good experience at CellTrust with regard to the pay, flexible personal time off and work schedule. We make efforts to accommodate an ... More


  3. Helpful (2)

    Not a good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CELLTRUST

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Anything positive might give the wrong impression that working here is a good thing. There are some nice people (though the numbers are dwindling rapidly) and a bit of a bonding against the odds that made it somewhat possible to get through the days and weeks. But, that's really trying hard to find anything positive.

    Cons

    The company is run by people who treat everything as a sale. Potential customers, existing customers, and employees are nothing more than a possible sale. As such, they will say anything to get the sale, and then hope you don't notice when they don't deliver on what's promised. It's hard to work for a company willing to do that to its customers. It's even worse when you do that to your employees. The list of things wrong is long: poor pay, poor benefits, poor management, poor ideas, poor planning, poor execution, and consequently poor morale. If you even entertain the notion of working at CellTrust, ask the hard questions. Ask to talk to existing employees. Find out about culture, work environment, product roadmaps, development processes, release schedules, reception to new ideas, adapting to change, employee retention rates, management experience, the broken promises, and who makes the decisions. Do your homework, and realize that what you're being told isn't the complete picture. It's up to you to get the full picture as it won't be offered up. It's an insta-blame culture where management reacts to problems only to find out who's at fault, but does nothing to fix the underlying causes of the problems. It's tiring to sit through essentially the same meetings over and over again because all the processes to address the problems aren't implemented - we're just there to find out whom to blame. It's a tragic version of "Groundhog Day". It could be salvageable if it looked like management cared. When managers of the company show up at 10 am or so in the morning (on a good day) - it just feels like those in charge are going through the motions.

    Advice to Management

    Offering advice would suggest that management would listen. When they enter in with the "we are the smartest people in the room" mentality, it's hard to offer any advice that would be taken seriously. No amount of funding will change the fact that the problems start at the top. The company was poorly managed when it was just a handful of employees. Doubling in size will only compound the problems.

    CELLTRUST Response

    Feb 13, 2015 – Director of Marketing

    Thank you for your feedback. CellTrust is sorry to hear that your approach to working here was just to “get through the days and weeks.” No one should have that sort of outlook about his or her work ... More


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  5. Helpful (1)

    I worked at CellTrust for just under 2 years, my experience started out fantastic but declined after the first year.

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CELLTRUST full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Coworkers were great people and extremely hard working, could be a strong team if cons are addressed.

    Cons

    Pay was terrible (at least 20k under market). The product could've made a difference in the healthcare and financial industries, had it been in working condition 2 years ago. Communication between departments was lacking and directly hurting the company. A lot of gossip regarding money, people and work ethic which can bring down company culture. Recently CellTrust went through due diligence for VC money and prior to receiving the money the owners told employees that the money would be used to bring everyone up to market and hire some new people. Once they received the money, they told the company that the money was not going to be for raises and the 10.5 million would be used for new employees only (who would be hired on at market) and started laying off employees.

    Advice to Management

    Treat employees with more respect, offer ability for employee growth, offer benefits such as 401(k) and actually contribute to it, empty promises such as "In 3 more months we are going to make it and everyone will be making market" bring the company down when employees are told the same thing every 3 months, now that you have 10 million in VC money you should invest some of that to pay the people that you have an honest and fair salary.

    CELLTRUST Response

    Jan 29, 2015 – Director of Marketing

    Thank you for the note about the great coworkers at CellTrust. We’ve made efforts to bring great, enthusiastic, smart people on board as we continue to grow. CellTrust is committed to hiring ... More



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