CFPB

  www.consumerfinance.gov
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CFPB Reviews

Updated August 4, 2014
Updated August 4, 2014
22 Reviews

2.5
22 Reviews
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CFPB Director Richard Cordray
Richard Cordray
15 Ratings

Employee Reviews

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  1.  

    Hard work for great mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    - Good work/life balance
    - People are passionate about what we are doing
    - Good mix of career public sector and private sector employees
    - Government agency that does not feel like a bureaucracy

    Cons

    - Can be hard to navigate time off policies, but not a huge deal...very few cons

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    great mission difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional  in  Washington, DC
    Current Employee - Professional in Washington, DC

    Pros

    Under most circumstances, working here does give you the opportunity to make a difference for consumers in the financial marketplace.

    Cons

    There is a lack of accountability at the place. A lot of managers got there by happenstance and are very threatened by others with experience. For a lot of experienced professionals coming into this environment, it can be brutal, as some managers are dead set on asserting their superiority and putting others down. One solution for some managers is to hire all their friends, favor them, and create a clubby atmosphere. Another approach is for certain managers to set on certain "credentials" as showing you get to "join the club," whether it be the school you went to (most likely), a firm or agency (i.e. Treasury) you worked out, or some immeasurable coolness factor. Moreover, in at least some areas of the agency, you do not need to be brilliant to "get the job done," and they are more than happy to have their "buds" receive the best assignments even if work is not done at as well as a 21st Century Agency should be working.

    Advice to ManagementAdvice

    Right now, I am hesitant to advise management. While there are occasional positive signs, at other times management seems insincere in making improvements and/or has created such a chilling effect that employees are not comfortable in outing existing issues and offering sincere advice.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Nepotism, Cronyism, Discrimination, Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lawyer  in  Washington, DC
    Current Employee - Lawyer in Washington, DC

    Pros

    Federal benefits, great mission, downtown DC office.

    Cons

    Stay away!!!! Incompetent and arrogrant managers create a work environment that is retaliatory, discriminatory, and hostile. Promotion potential are based on "who you know" or worse "who you sleep with." Despite all the hearings in Congress, everything is still the same and management continue to retaliate against employees. Alot of workers have PTSD.

    Advice to ManagementAdvice

    Senior management knows about these problems. They are the problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Nepotism, cronyism, discriminatory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Federal benefits, downtown DC, easy to get to, you get to go home at the end of the day and escape some of the worst managers ever

    Cons

    Some of the worst managers you can ever imagine, if you are not friends with a manager or higher-up your career will stall. You cannot imagine the level of incompetence and favoritism that exists in a fairly new organization.

    Advice to ManagementAdvice

    Learn how to treat people with respect

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Very prejudiced..unfair and deceitful managers/management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Agency with a good mission - only in the books!!

    Cons

    No respect for employees, extreme favoritism. Managers unfortunately have too much power vested in them and do not know how to handle it...As a result they play with the careers of their staff. Top management knows very well as to what goes on but have opted to either gang up or do nothing about it!! It is shameful that an agency that calls itself a 21st century agency and claims to "work" for consumers, treats its employees in such a deceitful way...

    Advice to ManagementAdvice

    Make amends before it is too late!!! come up with internal hiring policies ASAP and DONOT lose your valuable staff!! Treat your employees with more respect...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    I had a horrible experience at the CFPB some of the lead management are cut throat and do not allow any room for error.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This would be a great place to work if you are not a contractor they have great benefits and there pay scale is current with government agencies.

    Cons

    Not a great place for contractors to work they do not offer training and expect you to perform a job with SOP that are not correct.

    Advice to ManagementAdvice

    Offer training to contractors and allow time to learn the job adequately. Allow room for human error and think of others. Some of the lower level management do not have people skill and know how to treat their employees.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Great Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    Pros

    It's a new agency, so there isn't too much red tape yet.

    Cons

    There are no internal hiring policies.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Mission, Great People, and open to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I have seen a significant effort for the Bureau and some of it's offices trying to listen to the employees. The Bureau is a great place to work with dedicated individuals and you can actually see the effect that the work has on the public. The Bureau is still in a bit of a startup phase and has some growing pains, but this is a great place to be at.

    Cons

    I would say that the biggest issue is IT and their inability to function correctly. Their policies and lack of knowledge is very apparent and is hindering the Bureau and the employees from doing great work.

    Advice to ManagementAdvice

    My advice would be to bring in experienced federal IT professionals to get the shop working correctly and functioning properly.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 7 people found this helpful  

    nightmare scenario for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    compensation can be competitive for a federal agency, and benefits are good

    Cons

    There are two significant problems with this agency - (1) they hired in a rush and hired the wrong people and (2) there are no policies or procedures in place to help or protect employees. It is widely known that the CFBP was in a rush to hire when they opened their doors in 2011, and sadly, they hired senior managers who were unqualified, inexperienced and with little willingness or ability to lead and mentor employees. Most were from failed institutions like Fannie Mae and Freddie Mac. The senior managers then promoted their friends and cronies, further complicating the problem. There was and still is very little review or oversight. The result has been nothing short of a disaster. The complete lack of managerial experience has driven employees out the door in droves. Although the agency is a little over 2 years old, employees have been leaving after only one year or sometimes even less.

    The second big problem is the lack of policies and procedures. Employees are at the managers' whim and have to no recourse. The Human Capital/Labor Relations department is either unwilling or unable to help employees. Managers basically do whatever they want, whenever they want. Employee morale is extremely low and hundreds of grievances have been filed. There have also been many, many complaints about discrimination based on race, age, gender, etc, and most people think the problem is snowballing.

    I have been in the federal sector for nearly a decade and this is the most difficult environment I have worked in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 10 people found this helpful  

    Minorities unfortunately are not treated well. Very disappointing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Legal  in  Washington, DC
    Former Employee - Legal in Washington, DC

    Pros

    Admirable mission and compensation structure is extremely competitive.

    Cons

    The CFPB, like most financial regulatory agencies, is grossly underrepresented in the number of racial/ethnic minorities it hires, retains and promotes to senior management positions. This results in a lack of diversity in decision-making, discriminatory treatment in work allocation and an extremely hostile work environment. It is not a secret within the agency that minorities have not fared well at the Bureau, however, its higher level management officials continue to ignore problems that have been readily identified, which is ironic given that the Bureau is so aggressively pursuing financial institutions for their violations of anti-discrimination laws.

    Advice to ManagementAdvice

    Diversity is not a "body count." Rather than count racial bodies, the agency should recalibrate its organizational structure to ensure diversity in decision making, work allocation, and employment opportunities within the agency.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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