CFPB Reviews

Updated March 27, 2015
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42 Reviews
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CFPB Director Richard Cordray
Richard Cordray
26 Ratings

Employee Reviews

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  1. Better than most government

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at CFPB full-time (more than a year)

    Pros

    Collaborative culture. People always looking for ways to improve and get better. Great benefits. Talented people. People care deeply about the mission and helping consumers.

    Cons

    Still trying to figure out how to balance inward and outward focus. We get so focused on the mission and our external achievements we forget to take care of our own. This is explainable given we are a new agency that really needs to prove itself but in the long run it is not sustainable.

    Advice to ManagementAdvice

    Focus on leadership. Your title does not make you a leader. Don't make exceptions for managers and executives; rather, hold them accountable and treat them like everyone else. Risk aversion is understandable but it permeates everything causing inefficiency, slow communication, lack of innovation, and low empowerment.

    Recommends
    Positive Outlook
  2. 1 person found this helpful

    Good so far, but room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at CFPB full-time (less than a year)

    Pros

    - CFPB goes above and beyond most other federal agencies to embrace a culture of teamwork.
    - Benefits and pay greatly exceed traditional federal agencies.
    - CFPB is very progressive towards telework and work/life balance.

    Cons

    - Orientation is rather poor and I found the place to be a bit disorganized.
    - Training is very much left to each employee to identify and advocate for approval.
    - Recent transition to union representation has been mixed bag.

    Advice to ManagementAdvice

    - Spend some time thinking about workflow processes and then document them into internal SOPs.
    - Each manager should be focused on providing training that is tailored to each employee's job.
    - Embrace full-time telework for more than just IT positions. Management must be flexible to acquire and retain talent.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. CFPB Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB

    Pros

    Great opportunity and great pay and great people

    Cons

    no room for growth or to stay with this position only temporary

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
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  5. 2 people found this helpful

    Discrimination, Retaliation, Favoritism Abound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Washington, DC
    Current Employee - Financial Analyst in Washington, DC

    I have been working at CFPB full-time (less than a year)

    Pros

    - Great downtown DC location
    - Great outward facing company image
    - Excellent at selling image/storytelling

    Cons

    -Extremely high turnover
    -Highly inexperienced managers with no training have a lot of discretion
    -Poor HR practices (no escalation process, no managerial oversight, employee sensitive info not protected)
    -No career path
    -Arbitrary promotions and raises (not based on tenure, merit, or path. only "friends" or bedmates of managers get promoted)
    -Discrimination and favoritism in work assignments (mostly white employees are the "face" of the CFPB)
    -Politically-charged work environment (organizational culture is closer to a political campaign for Democrats instead of a nonpartisan fed agency)
    -You are targeted by management if you criticize anything. Kiss your chances of advancing goodbye

    Advice to ManagementAdvice

    - Value your employees
    - Do not lead by fear, mistrust, threats or intimidation
    - Bring in experienced leadership
    - Focus less on short term fixes and address the real reasons why employees are unhappy
    - Make sure employees have a real career path
    - Follow HR/legal practices

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    Regulator ran by those who have never worked in a bank and lack leadership skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Response in Washington, DC
    Current Employee - Consumer Response in Washington, DC

    I have been working at CFPB full-time (more than 3 years)

    Pros

    Most employees believe in the mission of protecting and helping consumers
    Opportunity to make a real positive impact for consumers needing help
    The benefits are outstanding: telework; every other Friday or Monday off; health/dental/eye insurance rates very low or paid for completely; 1-for-1 match on retirement up to 7%; good pay scale

    Cons

    Anyone who isn't a lawyer is often treated as a second-class employee
    Management is nearly incompetent and gets paid very well for little work/results
    Promotions and details tend to go towards a small group of favorite employees
    Employee development outside of management is infrequent at best, non-existent at worst
    Despite yearly surveys telling management that communication from the top-down is nearly non-existent the same communication barriers continue to exist
    Employees who speak out or join the union are shunned and sometimes face retaliation

    Advice to ManagementAdvice

    Executive management should take charge and completely reshuffle senior and mid-level management
    Too many meetings and engagement groups with little or no result; scrap all meetings and groups and start over with just basic meetings
    Employee morale suffers when hirings/promtions continue to bring in external employees instead of promoting from within

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful

    Great mission. Vacuum of leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Examiner
    Current Employee - Examiner

    I have been working at CFPB full-time

    Pros

    Mission. Government job security. Easy work.

    Cons

    Favoritism. Lack of quality leadership. Bleeding experienced staff.

    Advice to ManagementAdvice

    Hire leaders with leadership experience. Do not promote your problems.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. Student Intern Found Work Lacking

    • Culture & Values
    Former Employee - Student Intern in Washington, DC
    Former Employee - Student Intern in Washington, DC

    I worked at CFPB

    Pros

    Coworkers were friendly, never felt excluded from events etc. CFPB probably does a better job than other govt agencies in creating a stimulating environment but that isn't saying much

    Cons

    Student interns are not paid and must sign a form guaranteeing this. As is likely the case with most government agencies, there is not always exciting work or projects to be doing. Most of the work I did was mundane. That's to be expected as an intern but it would have been nice to at least have picked up some useful skills (excel, financial analyses, etc.)

    Advice to ManagementAdvice

    Find engaging work for interns or you won't attract the top students

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. Great mission, growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CFPB Enforcement Attorney in Washington, DC
    Current Employee - CFPB Enforcement Attorney in Washington, DC

    I have been working at CFPB full-time (more than a year)

    Pros

    Great mission and ability to be creative.

    Cons

    Micro-management, many decisions made based on political concerns and not always on what is best for consumers, slow internal processes.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Research Markets and Regulation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB

    Pros

    Really, really smart people within the policy shops. Good mission. Least bureaucracy in government.

    Cons

    Strong personalities outside of the policy shops make life difficult. Little opportunity for internal advancement. Some senior positions seem like they were randomly given.

    Recommends
    Negative Outlook
  11. People who actually care, are friendly, always trying to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Intern in Washington, DC
    Current Intern - Intern in Washington, DC

    I have been working at CFPB as an intern (less than a year)

    Pros

    Lots of contact with my manager who was always interested in what I was doing (in a good way). Coworkers were friendly and a pleasure to hang out/work with. Many people, not everyone though, were interested in learning more technical skills and actively working on it. Fantastic work-life balance

    Cons

    Didn't work there long enough to see cons.

    Recommends
    Positive Outlook
    Approves of CEO

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