CFPB

www.cfpb.gov

CFPB Reviews

Updated January 19, 2015
Updated January 19, 2015
36 Reviews
2.9
36 Reviews
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CFPB Director Richard Cordray
Richard Cordray
23 Ratings

Employee Reviews

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  1. 5 people found this helpful  

    HR and Examination Policy are weak and require improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY

    I have been working at CFPB full-time (more than an year)

    Pros

    Salary: Above par salary for federal government. Entry level Examiners at the CN30/40 Level may expect to receive a starting salary from 58k-90k depending on experience. General career ladder for non-commisioned examiners go from CN30/40/51. Top pay is dependent on your locality. The most you can make at CN/51 with locality is 85K.

    Personal Growth: CFPB is one of those marketable Agencies to work for. Expect to get numerous job offers from entities and private consulting firms. You will have the ability to trailblazer and shape the future of financial consumer protection laws. In addition the CFPB is notorious for hiring Tier 1 Ivy League grad/under-grad & JD students. As a result, great ideas are generally bounced around and shared between employees. However lack of experience in the real world gets those ideas deleted.

    Alternative Work Schedule: Expect to be off every other Friday.

    Work-life Balance: Travel only during business hours and travel and arrive home before the end of your work day.

    Retirement: Since the CFPB is subsidized by the Federal Reserves. Your TSP; you contribute 7% Agency will Match 8%

    Health: is FEBH and Metlife (free of charge)

    Cons

    Office Culture: All levels of Management, Executive, Senior, and Field Mangers are generally hired and recruited through networking and relationships. It is not a fluke where as 80% of Management has worked with each other in past experiences. As a result favoritism, EEO and discrimination is true to nature and has been sited and noted by Congress. Corrective actions are being taken however, only time will tell.

    Policy on Career Ladder and Promotion: Weak and none. The ability to climb the career ladder is flawed by expectations which has not been vetted and approved by HR and the Union. As a result Do not expect to make your career ladder promotion with in 12 month of your employment. The true range is 15-19 month. This will negatively impact your ability to make career ladder timely as your subsequent career ladders will also be affected by the time lapse.

    Annual Appraisals and Feedback: Examiners work in team environment which are lead by Examiner in charge (EIC). The EIC role is a team leader and Non-Managerial. However post examination feedback and appraisals are written by EIC's reviewed and relied upon by mangers to assess and develop your annual appraisal. This is a HR flaw as non-managers should not be drive your ability to be promoted. EICs do not have HR training and EEO expertise. There are inherent risk such as EIC favoritism to fabricate the truth or maliciously created negative opinions about a team member to mitigate promotional competition. In addition EIC may also offer a friend a specific role to assist the friend in being promote or provide an easier assignment.

    Leadership is weak as many Field Managers have no managerial experience and are generally hired by networking. As a result the CFPB is faced with extremely high turnover. Most Field Managers do not have Consumer Financial Protection Knowledge and Experience. Many are Dodd Frank Transferees from other regulatory Bodies many were perhaps even failing (NCUA). "Look it up in the regulations" is a common Field Manger remark and comment. It is normal and stylish to see CFPB employees leave and transfer to the FDIC, OCC, FRB, NCUA, and SEC. Although Management is proud to offer 10 positions they fail to realize the loss of 30 employees.

    Favoritism in assignments: Many assignments are driven by who managers enjoy working with. It is common to see examinations in Puerto Rico and Florida whereas team participants all know each other fairly well. Or Teams in which are lead by Managers who recruit based of friendly relationships and not merit.

    Advice to ManagementAdvice

    No free advise will be extended or awarded, please read above.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Nepotism at it's finest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB full-time (more than 3 years)

    Pros

    Federal benefits, good pay downtown DC

    Cons

    Racist, unprofessional, delusional, no accountability. When it comes to setting the bar low for the very worst in federal employee working environments, this organization is state of the art. Lying, despotic, and utter disdain for people that are not part of their club is part of the "manager's" toolbox.

    Advice to ManagementAdvice

    Learn how to manage, and that accountability goes two ways.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Hard work for great mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at CFPB full-time (more than an year)

    Pros

    - Good work/life balance
    - People are passionate about what we are doing
    - Good mix of career public sector and private sector employees
    - Government agency that does not feel like a bureaucracy

    Cons

    - Can be hard to navigate time off policies, but not a huge deal...very few cons

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    A lot of potential but very disappointing in the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous in Washington, DC
    Current Employee - Anonymous in Washington, DC

    I have been working at CFPB (less than an year)

    Pros

    The mission is the best part of the agency and why I chose to work here in the first place. I genuinely care about helping consumers, and still believe that the CFPB has the potential to make a big impact.

    Cons

    I came here relatively early in my career. I have been very disappointed by the lack of training for junior employees relative to other agencies (e.g. Federal Reserve Board).

    More importantly however, is the lack of loyalty to staff, combined with the high degree of nepotism. A frightening number of employees have admitted to me that they were hired because of their "connections" - maybe not surprising, but disheartening for an agency with diversity problems!

    Management is not supportive at all. I have spoken with my supervisor directly only once in the past 3 months and was recently informed that my main project for the last two may be cut, without any advance notice.

    There's still time to change, but it is disappearing rapidly! Overall, very very disappointed. I am looking for a new job.

    Advice to ManagementAdvice

    Respect your employees. Do things on time, when you say you will. Get some management training!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 7 people found this helpful  

    Great Mission Poor Execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at CFPB full-time

    Pros

    The idea behind this Bureau is so crucial to many of the problems faced by poor people in America. It's existence is one of the only avenues that the bottom 80% have to communicate injustice to Washington.

    Cons

    The problem is that the majority of employees are upper class resume stuffers who don't care at all about the mission. The hire their friends with the hopes of cashing in favors later. The blatant apathy and nepotism of this place makes it both a colossal and a miserable place to work.

    Advice to ManagementAdvice

    Stop hiring your friends and their kids. Start caring about the people the Bureau is designed to protect.

    Doesn't Recommend
    No opinion of CEO
  7. 7 people found this helpful  

    great mission difficult work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional in Washington, DC
    Current Employee - Professional in Washington, DC

    I have been working at CFPB full-time (more than an year)

    Pros

    Under most circumstances, working here does give you the opportunity to make a difference for consumers in the financial marketplace.

    Cons

    There is a lack of accountability at the place. A lot of managers got there by happenstance and are very threatened by others with experience. For a lot of experienced professionals coming into this environment, it can be brutal, as some managers are dead set on asserting their superiority and putting others down. One solution for some managers is to hire all their friends, favor them, and create a clubby atmosphere. Another approach is for certain managers to set on certain "credentials" as showing you get to "join the club," whether it be the school you went to (most likely), a firm or agency (i.e. Treasury) you worked out, or some immeasurable coolness factor. Moreover, in at least some areas of the agency, you do not need to be brilliant to "get the job done," and they are more than happy to have their "buds" receive the best assignments even if work is not done at as well as a 21st Century Agency should be working.

    Advice to ManagementAdvice

    Right now, I am hesitant to advise management. While there are occasional positive signs, at other times management seems insincere in making improvements and/or has created such a chilling effect that employees are not comfortable in outing existing issues and offering sincere advice.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 10 people found this helpful  

    Nepotism, Cronyism, Discrimination, Hostile work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lawyer in Washington, DC
    Current Employee - Lawyer in Washington, DC

    I have been working at CFPB full-time (more than an year)

    Pros

    Federal benefits, great mission, downtown DC office.

    Cons

    Stay away!!!! Incompetent and arrogrant managers create a work environment that is retaliatory, discriminatory, and hostile. Promotion potential are based on "who you know" or worse "who you sleep with." Despite all the hearings in Congress, everything is still the same and management continue to retaliate against employees. Alot of workers have PTSD.

    Advice to ManagementAdvice

    Senior management knows about these problems. They are the problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Nepotism, cronyism, discriminatory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB full-time (more than 3 years)

    Pros

    Federal benefits, downtown DC, easy to get to, you get to go home at the end of the day and escape some of the worst managers ever

    Cons

    Some of the worst managers you can ever imagine, if you are not friends with a manager or higher-up your career will stall. You cannot imagine the level of incompetence and favoritism that exists in a fairly new organization.

    Advice to ManagementAdvice

    Learn how to treat people with respect

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Very prejudiced..unfair and deceitful managers/management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CFPB full-time (more than an year)

    Pros

    Agency with a good mission - only in the books!!

    Cons

    No respect for employees, extreme favoritism. Managers unfortunately have too much power vested in them and do not know how to handle it...As a result they play with the careers of their staff. Top management knows very well as to what goes on but have opted to either gang up or do nothing about it!! It is shameful that an agency that calls itself a 21st century agency and claims to "work" for consumers, treats its employees in such a deceitful way...

    Advice to ManagementAdvice

    Make amends before it is too late!!! come up with internal hiring policies ASAP and DONOT lose your valuable staff!! Treat your employees with more respect...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    I had a horrible experience at the CFPB some of the lead management are cut throat and do not allow any room for error.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CFPB

    Pros

    This would be a great place to work if you are not a contractor they have great benefits and there pay scale is current with government agencies.

    Cons

    Not a great place for contractors to work they do not offer training and expect you to perform a job with SOP that are not correct.

    Advice to ManagementAdvice

    Offer training to contractors and allow time to learn the job adequately. Allow room for human error and think of others. Some of the lower level management do not have people skill and know how to treat their employees.

    Doesn't Recommend
    No opinion of CEO

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