CGI Communications

  www.cgicompany.com
  www.cgicompany.com

CGI Communications Reviews

Updated November 25, 2014
Updated November 25, 2014
52 Reviews
4.2
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Bob Bartosiewicz
43 Ratings

Review Highlights

Pros
  • The work environment is challenging (which I like) and fun (in 7 reviews)

  • It's a great place to work where the employees respect each other and help each other grow (in 5 reviews)


Cons
  • Great sales associates continually walk out the door because they have female sales executives who are just the worst people to work with (in 4 reviews)

  • There is a great deal of travel involved which ranges anywhere from 25%-50% of the month for sales executives (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Vocal minorities: Not the only opinion in existence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production in Rochester, NY
    Current Employee - Production in Rochester, NY

    I have been working at CGI Communications full-time (more than 5 years)

    Pros

    Many of the negative reviews are focusing on situations they've taken liberties with exaggerating, or in some cases just fabricating scenarios to further their bitterness. Positive feelings on the company do exist and do find their way here. If I'm being paid to write this, someone stole the check. If I was told to just write this or else, I was daydreaming because I didn't hear that request. Is it obvious that negative reviews are easier to come by than positive ones, because people are quick to voice their displeasure? That's just human nature. Do I acknowledge that it'd be nice if quality, non-bitter, current employees weighed in with actual experience and advice here? Absolutely. Is any company perfect? Probably not. There are expectations in every office and standards that employees will be expected to meet. Is CGI perfect? Objectively, no. Is it improving? Yes. Is it better than some of the reviews would have you believe? Also, yes. Speaking from the front lines, there is a very obvious effort going around the office to connect with employees, and maintain a positive environment-- whether it's the Christmas Bonuses that were recently announced, to the inclusion of satellite offices in the Employee Appreciation Day festivities once per month, CGI understands it's employees now more than ever. The general demographic of the employees is evolving. There is a stronger core of tenured staff that is moving into late 20's/early 30's "family" zones, and the company is adapting to the change. Time and reasoning goes into selecting people who will succeed in a given role-- of which the company has many and will work with you to find something you excel at, should your attitude be in the right place. Is everyone cut out for this company? No. The leadership has expectations and guidelines-- you meet them, follow them, and you will probably do well. If you don't, you will be worked with as long as the effort is there. This company isn't a class you can just show up to without studying and ace the test. There is a curve to survey, and skills to learn before acing your way through CGI. Can the culture be stressful? Of course it can, it's a company, there are bills to pay! Has there been a shift in where that stress gets directed in recent years? You bet. Just the same, when those stressful periods subside, there is a stronger bond amongst employees, and a belief that, "yup we can handle this" that emerges. I'd be doing a disservice to the staff if I didn't comment on how the vast majority of diligent people are overshadowed by a vocal minority. One (or several) of the reviews mention that CGI does online reputation in one division and is aware of how to bolster ratings. What those former employees fail to address is the reason CGI's reputation services are needed as much as they are is because bad juju travels like lightning. People are always ready and willing to complain on a hair trigger, but if you have a good experience, you're less likely to go out of your way to sing the praises. That's marketing 101, and probably something that the nay-saying former employees no-doubt missed and possibly contributed to their lack of success at CGI. The recent increase in 401K matching was a pleasant surprise. The better-than-ever quarterly events are always something to look forward to-- and there are even other side projects popping up from seasoned employees that take a creative and fun spin on the office via an intra office spoof talk show, done on their own time and released during appreciation day. I keep trying to explain to people, other companies don't. do. stuff. like. this. Obviously YouTube videos aren't a reason to choose a company to work for, but it makes for some light-hearted fun that certainly sets the tone for the office. I've witnessed a healthy crop of new employees (1 year or less) find a niche with others who share their passions, world views, and lifestyle. Have there been missteps at the company? Probably more than a few in it's nearly 30 year history-- but hyperbolizing select instances and twisting the context for the masses online serves no one but the scourged. If you want a clear picture of the company, demand a voice from the people who have been determined and struggled and maneuvered for 3 years or more and worked hard to hit a stride and contribute to the company in a unique way. Or call upon the fresh faces of people who are doing well, learning more, have had a professional epiphany already. If you base your opinion on the soap box of the jaded, you're not drawing an informed conclusion.

    Cons

    Based on my own comments above-- I would say that one of the most detrimental issues at CGI is that it is too nice. "How can that be!?" you wonder. CGI is very good about giving someone a second chance-- this is one of the largest benefits for the driven employees who need to find their place. But sometimes that practice can go to an extreme. A person gets a 3rd chance. A fourth. Or just fades into obscurity "under the radar", with no real goal or purpose set because they're just average and able to coast. Maybe there's no reason to have drive, or the employee could be a nice enough person bearing little interest in advancing. After spending too much time being overlooked for being pedestrian, but spared due to personality, a person may have the wrong idea about his or her performance and role. A toxic attitude can ferment, and a chasm can form between how an employee thinks he or she is performing and what CGI actually perceives in that person's value. That's not with every instance I'm sure, but certainly the demand for instant gratification and the belief of delivering exceeded expectations is compounded by the company avoiding confrontational interactions where it should be guiding, admonishing, or terminating. Regarding salaries, it is not a guaranteed process; you don't come in every day, do the same task as everyone else, and then get more money just for doing it longer than a peer. Tenure matters to a certain degree, but results and performance take a more commanding role in compensation. This is a policy that can be difficult to swallow if you want to just stay static in performance while advancing with salary. Loyalty goes a long way, and while yes, proving loyalty can only build with time, a solitary year is not exactly eons on the corporate timeline. These expectations of quickly built loyalty and annual "thanks for being here" raises are part of the reason for dissent over compensation, especially amongst various departments in commissioned vs. non-commissioned roles. There's always been some effort to fill in that void (free parking for non-commissioned employees, extra days off during the holidays, etc), but it hasn't always been as obvious, or as monetary, as it is now-- especially to people who've not witnessed the evolution of the company culture. As the culture progresses, the foresight to include/offer things like family values and more inclusive benefits that are attractive to seasoned professionals should be considered to retain and attract quality employees.

    Advice to ManagementAdvice

    Continue to set positive examples for employees coming into the company during this transition and growth. The changes are effective. The employees who are performing and have seen the growth are noticing the effort and appreciate it. Don't let the people who've garnered too many chances spoil the momentum. Consider upper-management hosted performance reviews with every employee to give each person a goal beyond coasting--this will increase accountability and provide a forum to spell out shortcomings to complacent staff teetering on the edge of turning sour. Continue to fill that void in the compensation chasm. Accelerate the progressive treatment of seasoned professionals. All of these things will mix to improve the caliber employee riding the elevators, the scope of the products offered to clients, and the stature the company holds in the corporate community at large. Transparency is good with some things, but not necessary all the time and leads to speculation and counter-productivity. People will pick at the slightest imperfection until it is twisted and ruined-- don't let the dwindling vocal minority interrupt the progression of people who do their job and are (unfortunately) silently thankful for the opportunities. The less fuel on this flame, the sooner people can move on. Then the trolls online will only have fairy-tales from yesteryear to continue spouting their bitterness.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate Team Leader in Rochester, NY
    Current Employee - Sales Associate Team Leader in Rochester, NY

    I have been working at CGI Communications full-time (more than 5 years)

    Pros

    Reinventing the company is an ongoing way of life at CGI!Ive been here for over a 5 years and have truly been amazed at how stable management and the sales team is as compared to other companies ive worked with in the past.Financially strong company that must have past out over 300k or more in christmas bonuses alone this quarter!!!Free parking,free lunches,401k matches,free coffee..you get the picture!

    Cons

    Straight talking your employees in front of other people can be unnerving!I get the honesty and transparency part of the company;however, do it in an office!

    Advice to ManagementAdvice

    Stop hiring recent college graduates!!!!Hire people that have been out in the work force for 3 years that know what its like working at a crappy company that doesnt give bonuses,that doesnt train their employees.DONT REHIRE THESE IDIOTS WHEN THEY BEG TO COMEBACK EITHER!!!!! If those goofballs are fools to leave 70 to 80k base salary jobs because their "work life balance" is not perfect;who cares!! get over it!

    Positive Outlook
    Approves of CEO
  3.  

    CGI Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Sales in Rochester, NY
    Current Employee - Vice President Sales in Rochester, NY

    I have been working at CGI Communications (more than 8 years)

    Pros

    Flexible when comes to work schedule, 401k match, paid parking, great environment, great pay. GREAT PEOPLE.

    Cons

    All companies have cons but the difference I have noticed here is that CGI is always adapting and improving year to year.

    Advice to ManagementAdvice

    I have noticed some highly unreliable reviews on here, meaning I feel that these resentful ex employees really are just looking to bash someone else because they don't have the proper attitude to succeed ANYWHERE!
    My name is Eric Winegard and have worked at CGI for almost 8 years now. I have been a sales associate, sales executive, sales manager, and for the last two years a vice president, if you want to hear someone who has been through it all and want an accurate portrayal of the workplace here, call my cell, 585 317 2753, best of luck!

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to start, grow and continue a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Rochester, NY
    Current Employee - Sales Executive in Rochester, NY

    I have been working at CGI Communications full-time (more than 3 years)

    Pros

    I started at CGI when I was 21 years old, and fresh out of college, as an entry-level sales position. Now, two and a half years later, I am a top-10 sales producer at CGI. At this company, the management and your co-workers want to see you succeed. The training here is like no other. The opportunity and room for growth continues to expand with new product lines, new divisions, and new positions constantly. Our CEO considers himself as an employee of the company, too, and wants to see you be able to pay off your student loans and buy your first house here (which I am able to do at just 24). The atmosphere at CGI is something you do not find at other companies. I have made friends here that I now consider like family. We are a young, eager group who works hard but also has a good time doing it. I've seen some of the negative reviews posted on our company below and it shows the bitter, ex-(and-still-unemployed)-employees that didn't want to make an effort at all in their career. You are set up for success at CGI, and I know if I was in another company at this age, I would not have the opportunities that I have seen these past few years.

    Cons

    With any sales job, comes stress. If you put the work and effort in, this will be more rare. If you are looking to coast with minimal; activity, your stress level will build.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Community relations coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at CGI Communications (more than 3 years)

    Pros

    Great family environment.
    Good reach
    learned a lot
    travel opportunities

    Cons

    It's tough if you are not a contributor in sales
    not recognized in such an important role
    pay didn't reflect the impact

    Advice to ManagementAdvice

    Listen to your teams and you'll keep the good employees

    Recommends
    Positive Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Below Average Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Rochester, NY
    Former Employee - Sales Executive in Rochester, NY

    I worked at CGI Communications full-time (more than 3 years)

    Pros

    Free parking, I guess, but not much more.

    Cons

    I worked at this company for around 3 years. I would not recommend it. The pay is very low. I find it funny that a VP would write a review saying it's a company that pays well, while so many employees have to work 2 jobs. This shows the disconnect between the higher ups in the company and the people at the bottom. If you speak to most current or former employees, they will confirm this.

    Also, notice the dates of the most recent reviews. This company just can't handle criticism, which is why it's not a coincidence that 3 positive reviews popped up in a 2 day span. Put 2 and 2 together.

    "Where there is smoke, there is fire". This applies here. Many people have had bad experiences at this company where the "leaders" have really rubbed them the wrong way. Again, this isn't the "vocal minority". This is reality. If you consider "leadership" as belittling your employees multiple times per year and hostile, threatening meetings on a weekly basis, then this is most certainly your work environment.

    Advice to ManagementAdvice

    The "leadership" at this company is so disconnected, it seems like there is no hope.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Not what I expected. Misleading, unethical business practices stemming from the CEO and VP down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Rochester, NY
    Current Employee - Sales Associate in Rochester, NY

    I have been working at CGI Communications full-time (less than an year)

    Pros

    Good sales training, learned the sales formula, good social atmosphere, good sales experience for the next great job down the road.

    Cons

    Highly unethical and misleading. Management would get upset if you didn't stick to the script. We couldn't answer any questions from businesses we'd call. We would essentially manipulate people into an appointment with an executive and the company would also give fake reviews to businesses online. What else can you expect from a couple of con men at the helm of the company?!

    Most of the people there don't work hard at all and it's way too much of a college atmosphere. Only a select few are able to advance and management can basically control who does well and who doesn't by giving an associate a bad town to call into...

    Advice to ManagementAdvice

    I don't know where to start. Stop the slight of hand BS, stop manipulating your clients, stop behaving unethically, and treat your employees like people.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Opportunity and room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at CGI Communications full-time (more than 5 years)

    Pros

    I've worked here for over many years and have been given leeway to move into whatever department or position I want- it's all a matter of good attitude and high performance. Management is understanding of health and/or family issues and is quick to encourage whatever you need.

    Cons

    Management sometimes goes on tangents that may or may not be related to the topic they're ranting about; the consensus is to let it go in one ear and out the other as the feeling will most likely change in short order.

    Advice to ManagementAdvice

    Realize that while sales is an important driver of any company, that shouldn't be to the detriment of other employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great first job out of college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate Team Leader
    Former Employee - Sales Associate Team Leader

    I worked at CGI Communications full-time (more than an year)

    Pros

    It is a fun environment and everyone is very young. There are always things to do outside of the office with co-workers. You will make friends for life at this company. There was always someone to turn to when I needed help. My manager was amazing and I will commend her for the job she did. I stuck around for the fact that I worked for someone like her. Management is wonderful, Vice Presidents are seriously just a few steps away from you and more than reachable. The CEO Bob is a riot, yes a little crazy some times but even he is approachable. He knew me on a first name basis. But if you're doing well he will learn your name. How many companies can say that their CEO knows who they are?

    Cons

    There are certain executives you do NOT want to be setting for as a Sales Associate. If you do set for them and mess up at all the entire company will hear about it. You do sit in a cube all day smile and dialing. When I first started the company was light hearted and it was fun, but in recent months morale changed and the vibe of the company has gone in a different direction and that is ultimately why I left. If you didn't want to become an executive in a sense, there was no room for growth for you!

    Advice to ManagementAdvice

    Get your executives to learn how to COMMUNICATE. The word communication is in the name of the company. You would have happier associates which would in turn boost morale.

    Recommends
    Approves of CEO
  11.  

    Professional Sports/Sales Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Rochester, NY
    Current Employee - Account Executive in Rochester, NY

    I have been working at CGI Communications full-time (more than an year)

    Pros

    You can go from making 30k to 50k overnight. You then go go from making 50k to 100k...I did it. CGI is esssentialy a startup company. It has divisions that startup overnight and can really turn your career dreams into reality.

    Cons

    It is not easy. You need to work hard. Harder than college. You will be demanded to hustle, and get paid for doing so. People get after it. It is not what you see on TV. It is stressful, but your days will FLY by. You will wish you had more time to complete things.

    Advice to ManagementAdvice

    Make room.

    Recommends
    Positive Outlook
    Approves of CEO

CGI Communications Photos

Work at CGI Communications? Share Your Experiences

CGI Communications

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.